Patriot Pros Plumbing, Heating, Air & Electric image

Patriot Pros Plumbing, Heating, Air & Electric

Air conditioning repair service β€’ Electrician β€’ Plumber β€’ Hvac contractor β€’ Heating contractor β€’ Air conditioning contractor β€’ Water filter supplier β€’ Air conditioning system supplier β€’ Air duct cleaning service β€’ Drainage service

πŸ‘πŸ‘ Clarissa checked the lavatories to ensure proper functioning, adjusted the pressure at my request and sealed a small spot on the guest bathtub. She was professional, personable and an excellent representative of her company, Patriot Pros! I recommend this company highly! Xavier did an outstanding j... People often mention Patriot, professional, service, Pros, Javier, recommend, work, water, company, plumbing,


Address

701 Park St, Castle Rock, CO 80109

Website

www.patriotpros.com

Rating on Google Maps

4.70 (1.2K reviews)

Open on Google Maps

Working Hours

  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: Patriot (31) professional (28) service (25) Pros (25) Javier (21) recommend (17) work (16) water (15) company (14) plumbing (13)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Lee T. 2 years ago on Google
    Javier and Hugo are true professionals. They presented all of the options for my plumbing repair and followed my wishes even though it was a stopgap measure. No pressure for the more expensive options and offered to advise me when I am ready to do the larger job. Couldn’t be happier with the service. Very personable. Patriot was able to send them out same day since I was going to be going out of town. Will definitely call again and ask for the same crew. Thanks!
    5 people found this review helpful πŸ‘

  • 5/5 I Y. 1 year ago on Google
    Clarissa checked the lavatories to ensure proper functioning, adjusted the pressure at my request and sealed a small spot on the guest bathtub. She was professional, personable and an excellent representative of her company, Patriot Pros! I recommend this company highly! Xavier did an outstanding job installing a whole house surge protector. He is professional at all times, friendly and pleasant to interact with! The company itself, PatriotPros, is easy to work with and always customer oriented. I recommend them wholeheartedly! Frankie and Steve checked my water heater to determine the cause of its failure. They did a thorough analysis and determined a breaker had tripped then remedied that. They also found that a part needed to be replaced to meet the current City code. They were professional and explained everything they found. The company is always responsive and pleasant on the phone and in person. I recommend them highly!
    5 people found this review helpful πŸ‘

  • 5/5 Melissa U. 2 years ago on Google
    We are very pleased with our new boiler system that was installed and other plumbing repairs preformed by Patriot Pros. Javier is the best! So knowledgeable and experienced. His staff are all wonderful, helpful, clean and professional. They installed our new boilers quickly and did a beautiful job. We were able to leave town on vacation without worry one day later. We have an older home with natural plumbing issues and they have taken care of everything to our satisfaction.
    4 people found this review helpful πŸ‘

  • 5/5 Casey R. 2 years ago on Google
    From the initial contact with Patriot Pros, everything was first-class. From scheduling to at my home, this team is service orientated. From the Diagnostic inspection, Javier and Hugo were beyond professional and went above and beyond my expectations detailing the process, the potential risks and how they would potentially resolve the issue. Not only did they help address my concerns but they also taught me a few things about some of my plumbing. We scheduled the work (smoke test) and the fleet arrived! Javier, Hugo, Frankie and Marcus all showed up on time, ready to work, found the problem immediately. I was so concerned that this was going to be a GIANT issue, but Javier was quick to advise on each step of the process and took the time to explain to me. The team worked great together. I understand why this company has an amazing reputation and treats their customers like family. I would recommend this team to anyone - like I said, these guys are the real deal. Thank you!
    4 people found this review helpful πŸ‘

  • 5/5 Tim R. 2 years ago on Google
    No one likes a water leak and for sure no one likes it when you have costly repairs. I had an emergency over the holiday weekend. The owner and his wife came to my house without hesitation and was able to identify the issue. They immediately were able to get me on the schedule to repair the water leak. Chris and Marcus were my main technicians and they were amazing!!! They were professional and worked nonstop until my issue was resolved. During the repair process the owner and the owner son both came by to check on progress and to check on my family. The communication throughout the project was top notch! Patriot Pros even provided me pictures during every step of the repair process so I could have a detailed account of what they were doing and why. I now have a plumbing company I can count on!!! Thank you Patriot Pros!!!!
    4 people found this review helpful πŸ‘

  • 5/5 Micki O. 2 years ago on Google
    The owner and his partner, Jeff, arrived on time. They were professional, placed covers over their shoes, were courteous and polite. They explained what they saw in the furnace and were very thorough. I will always call Patriot Pros when I have a concern about my furnace or A/C. I was pleasantly surprised by the amount they charged for my service call. Thank you both for the great service today. I will be recommending Patriot Pros to family and friends :)
    4 people found this review helpful πŸ‘

  • 5/5 Melissa M. 1 year ago on Google
    Patriot Pros continues to be very professional, knowledgeable, and communicates well when we have needed any services, which is why we keep going back to them. On this most recent trip out they did a free check of our plumbing and let me tell you Craig was great. He was very friendly, knowledgeable and gave tips on how we can continue to keep our plumbing in tip top shape before it got too bad and turned into an emergency. Craig went above and beyond and interacted with my kids who wanted to show him everything. If you ever need anything I would use Patriot Pros, but count yourself lucky if you get to work with Craig. Thank you!!!!
    4 people found this review helpful πŸ‘

  • 5/5 Emily E. 8 months ago on Google
    Absolutely amazing. I called for an estimate. They were able to get here same day. Very rare in the service industry now a days. Frankie showed up, he was professional, explained things very well. Prior to leaving, allowed me to ask several questions and didn't rush me. Great service. Very pleased.
    3 people found this review helpful πŸ‘

  • 5/5 Stefany S. 1 year ago on Google
    In April we had Patriot Pros out for a quote on A/C installation. The owner himself (Javier) came out and since the price was right, we went ahead with them. They installed the unit SAME DAY! I was so impressed at their efficiency, and in them doing the job right after we’ve had such negative experiences in other home improvement processes. Troy and his team were awesome! We were also signed up for the presidential program so we get free checks over the year. Yesterday Junior came by and completed an electrical inspection. This was a day earlier than originally scheduled, but they had called to confirm that would work for me first. He explained the process and what they would be looking for thoroughly. He and Croix were friendly and helpful. I’m so thankful for two fully positive experiences with Patriot Pros! Highly recommended.
    2 people found this review helpful πŸ‘

  • 5/5 Garrett N. 1 year ago on Google
    Anthony and Anthony were very professional and thorough. We were very impressed with the work that they did. We would highly recommend them to anyone that have a gas leak issue. Thank you for coming quickly and getting us taken care of the same day.
    2 people found this review helpful πŸ‘

  • 5/5 Rod G. 1 year ago on Google
    Together Anthony C. and Anthony P. came to my house to attempt to identify the cause of the sewage smell emanating from my bathrooms and kitchen. They were both very professional. They patiently listened to my explanation of the symptoms and carefully inspected my bathrooms and kitchen. They clearly explained to me the possible causes for the smell and easy ways to possibly remediate it myself in the future. I had used Patriot Pros before for an AC issue and the technician then too was also very professional and thorough. I will definitely select Patriot Pros as my first choice whenever I need professional help with my plumbing, heating, AC, or electric. They are an awesome company with employees that genuinely care.
    2 people found this review helpful πŸ‘

  • 5/5 Daniel G. 1 year ago on Google
    Christopher and Marcus were both excellent. They were very professional and did a top notch job. We had an old water heater go and 26 hours later we had a new water heater installed. They answered all our questions and cleaned up really well. I would highly recommend Patriot Pro in Castle Rock area.
    2 people found this review helpful πŸ‘

  • 5/5 Knothead Tree and Lawn C. 1 year ago on Google
    From our initial call for service all the way through the completion of a very difficult project, everyone we dealt with was prompt, professional, courteous and a pleasure to conduct business with. Of special note was Anthony. Anthony’s expertise and knowledge was only surpassed by his extraordinary ability to communicate it. Through a multitude of challenges, Anthony stuck to it, and went well past the call of duty to finish the task just as he promised. Through all of it he was polite, courteous professional and understanding. Definitely an outstanding representative of your company. We most definitely will recommend Patriot to anyone who has a need for your service.
    2 people found this review helpful πŸ‘

  • 5/5 Linda H. 1 year ago on Google
    WOW What fantastic customer service! From the people at the office to the technician Javier and his apprentice. I so much appreciated the text with a picture before the service call so I knew who would be in our house. Then Javier explained to me what he was doing with my entire system. He made some necessary changes and was SO helpful. Friendly professional and efficient. And I have heat again! Will use again for all services!
    2 people found this review helpful πŸ‘

  • 5/5 Amanda G. 7 months ago on Google
    Such a great experience with Patriot Pros!!! On a Sunday I had water leaking into my utility room and basement from a broken pipe and my water pressure valve was broken as well. Javier came out to help me (on a Sunday no less) in under an hour. Everything got fixed and squared away immediately. I also got a lot of education on my home, things to look for, and regular maintenance tips. Javier was so knowledgeable, friendly, and efficient! They do offer financing. I did not utilize the financing at this time but it's good to know that they offer it. I do have other repairs that need to be done to my home and Patriot Pros will be my first call!! Javier gave 5 star customer service all the way!!
    1 person found this review helpful πŸ‘

  • 5/5 Michael C. 7 months ago on Google
    On occasion, you can still be surprised by incredible service and repair. Every aspect of working with Patriot Pros, from the first inquiry, the follow-up, the scheduling, the assessment and actual replacement/installation of a new furnace was a 5-star experience. I had already recommended this company to family friend before they had even finished the service. It seriously couldn't have been a more pleasant experience. A particular thank you to Javier, Xavier and Frankie for their involvement.
    1 person found this review helpful πŸ‘

  • 5/5 Carolyn G. 10 months ago on Google
    Exceptional service! We hands down recommend Patriot Pros. They were thorough, professional, and incredibly kind. We’ve been dealing with water damage due to a burst pipe to our water heater. After the pipe was replaced, our water pressure has been off and the water heater kept leaking. Javier quickly determined the real issue with our water heater after several plumbers could only provide a temporary fix. Javier and his team (Anthony and Paul) went above and beyond to take care of us. Thank you!
    1 person found this review helpful πŸ‘

  • 5/5 Meredith D. 6 months ago on Google
    Fantastic and friendly service! Our heat went out on Thanksgiving and the owner showed up within a couple of hours and got us up and running! Frankie and Craig were friendly and knowledgeable and made the whole installation process very smooth. Highly recommend!
    1 person found this review helpful πŸ‘

  • 5/5 Stephanie Z. 7 months ago on Google
    The burners of my furnace wouldn’t light( I couldn’t get a flame) . Patriot Pros was able to send someone that night to diagnose the potential problem. We were experiencing 19 degree weather and a furnace was necessary. They were Able to install the part the next day at night. Javier was the one who worked on it. He is knowledgeable and efficient. The pricing was higher than I wished for, but I have no other complaints especially with the willingness to work after hours. The dispatcher was very nice and professional. Starting at about 2pm on the day It went out and After calling over 10 places, patriot pros was the only service provider able to get us in and ended up being late at night. I had other places booked for appointments that would be days later, but I had hoped someone could get us in sooner and get the heat going again! Javier was very kind, professional, and straight forward. He didn’t insist that we use them for the repair and provided information to allow us to do our own work if desired. Due to limited time and desire to have heat immediately, we did pay for them to do the work.
    1 person found this review helpful πŸ‘

  • 5/5 Mike M. 7 months ago on Google
    My experience with Xavier from Patriot Pros was exceptional. Prompt, professional, courteous and respectful of my home. Xavier was able to troubleshoot and resolve a baffling situation. Half of my basement was without power. Xavier had to pinpoint the one wire that was causing the short circuit. Seemed like needle in a haystack to me. Outage was resolved most efficiently. Kudos also to the schedulers for their prompt response to inquiries, their follow-up and the constant communication throughout the process. Wonderful customer service.
    1 person found this review helpful πŸ‘

  • 5/5 Stephen D. 6 months ago on Google
    Frankie and Craig took great care of us. Very happy with the excellent service and piece of mind you get when you hire Patriot Pros! Highly recommend.
    1 person found this review helpful πŸ‘

  • 5/5 Corrina C. 1 year ago on Google
    I interacted with four different people at this business and each was extremely friendly, knowledgeable, and professional. Very quick and responsive. My service was completed in less than 24 hours of the request. Overall, a great experience with a very service minded business. Local too! Would definitely recommend.
    1 person found this review helpful πŸ‘

  • 5/5 erika k. 1 year ago on Google
    Michael did a great job fixing our AC! When he arrived he quickly diagnosed the issue and when he realized he didn’t have the part on hand, he went and picked up the part and returned to install it. He communicated the issues clearly and overall provided a great service!
    1 person found this review helpful πŸ‘

  • 5/5 Jenny A. 1 year ago on Google
    Wow! I’m thoroughly impressed from start to finish of this company. We replaced all of our toilets for an upgraded model today. From the lady who answers the phone to the gentlemen (Anthony & Anthony) who completed the work, it was such an easy and smooth process. They all work together like a fine tuned machine! It’s obvious all the little details are addressed behind the scenes. They are quick, efficient, professional, trust worthy, extremely knowledgeable, accommodating and honestly every other good quality! I would absolutely recommend them to my neighbors, friends & family.
    1 person found this review helpful πŸ‘

  • 5/5 Chris B. 1 year ago on Google
    I’ve been having a longtime plumbing issue that I decided to finally get fixed so I went to Tom Martino’s referral list and chose Patriot Plumbing. They were very responsive and came out right away. Once here i immediately recognized their professionalism and kindness. My problem was fixed quickly and for a lot less than I imagined! I highly recommend Patriot Plumbing to anyone who has a problem that needs fixing!
    1 person found this review helpful πŸ‘

  • 5/5 Nikki S. 1 year ago on Google
    Amazing company! Had a water leak from the bathroom toilet in the basement. Javier came out late and turned the water off. Brought fans and ensured that the leak stopped. This was on a holiday weekend! So responsive. So incredibly nice and genuine. The issue could have been any number of issues ranging from small to a massive pipe issue. Thankfully it was the latter. Still, Javier ensured that the leak was fixed, floors and baseboards were dry. Best company. Will definitely use again and highly highly recommend them.
    1 person found this review helpful πŸ‘

  • 5/5 Ashley L. 1 year ago on Google
    From start to finish, the quality of service is excellent. Technician (Michael M) was dispatched next day, on time, and was extremely thorough in his inspection of the system as well as his explanations/communications. He was extremely knowledgeable and friendly as well as considerate of the presence of my kiddos. Would recommend Patriot Pros to anyone in the area and highly recommend requesting Michael.
    1 person found this review helpful πŸ‘

  • 5/5 Linda R. 1 year ago on Google
    I live in Castle Rock & like to do business locally. I needed to do a boiler inspection before firing up my furnace. I called a few places that advertise the service. I didn't receive a call back on a few. Some were outrageously expensive. I drove by Patriot Pros on my way to get a coffee before work & decided to call. I was greeted by a pleasant friendly voice & was able to schedule an appt. for the following day. Unfortunately the tech who was scheduled to come came down with covid so I had to reschedule for the following week. To cut to the chase, I wasn't sure this company was going to show up. I received a call from the routing person stating I was next on the list & she was confirming. After a long wait the owner Javier came to perform the service. I want to say thank you to Jeri, Jimmy, Leah & Javier for a great experience! I will use this company for all my future Heating, Plumbing & AC Services & will refer family & friends. L. Ross
    1 person found this review helpful πŸ‘

  • 5/5 Loretta M. 1 year ago on Google
    I returned home after surgery to find my furnace was no longer working. My neighbor recommended Patriot and I am so grateful for the quick response of the owner Javier who came to check out my system along with Anthony. They quickly provided me options and then made arrangements for a new system to be installed as well as a new whole house humidifier which I was already interested in prior to this furnace failure. Levi and Craig did a great job getting my new system installed the following 2 days. Due to my limited mobility from surgery they were incredibly helpful by taking pictures and explaining to me each step they were taking to get my system installed and my home more comfortable. They even brought in small heaters to keep my room warm until the installation could be completed. I am very appreciative of all they offered to do to help me as I continue to recover from surgery as they worked on my home. I am very grateful to have found this business and will be looking forward to a long term relationship of maintenance and upkeep! Many thanks for such professional and fabulous service!
    1 person found this review helpful πŸ‘

  • 5/5 Daniel D. 1 year ago on Google
    After being ignored or turned away by several plumbing companies, I found Patriot Pros online. From the first phone call, they were responsive, professional and quickly arranged for a crew to assess the source of a leak. When they arrived, they were more than willing to assist with other plumbing concerns. They provided detailed explanations of their findings and different options. They then quickly arranged to complete all the requested work, which was quite a lot. They worked long hours to ensure that we wouldn’t go overnight without water. They were extremely courteous each time they were at our home. They were flexible with any scheduling requests. Once their thorough and detail-oriented work was completed, they walked us through each appliance and repair they did. They took the time to answer every question that we had. We were lucky we ended up using Patriot Pros for our plumbing issues. There aren’t many companies like this anymore. The whole crew was polite and professional. They were friendly and worked with smiles on their faces. We will be using them for preventative maintenance and any future plumbing, HVAC or electrical issues.
    1 person found this review helpful πŸ‘

  • 5/5 Tamara M. 1 year ago on Google
    Patriot Pros was professional and pleasant to work with from my very first phone call to their office through to completion. They replaced our furnace and explained in great detail the process and also why they recommended the furnace that they did. The installers were great and did a wonderful job with very little disruption as we both work from home. When they were finished he explained everything that was completed and the job was very professional. We highly recommend them!
    1 person found this review helpful πŸ‘


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