The staff are great helpful well presented and the female staff member was a delight to deal with having read other reviews I think the handful of negative people simple are not getting what they want ,not what is fair and reasonable by experience and well informed staff members after all it is a cash loan/ pawn shop I think their expectations well exceeded there affordability and what they had to offer .I highly recommend local residents or local shoppers to use this small business supporting the Mandurah business and keeping local people employed ,and from my knowledge the female staff member has a well proven back ground and knowlage of her work and her experience is well noted .well done young lady your a joy to deal with .

Big cheaters in Mandurah. I buy washing machine from them at that time they said 1 month warranty of that washing machine. The machine was faulty when i go back to shop they said their is no warranty. Thiefs

I went into Mandurah store on Saturday with $1100- for tv & Sound. The female staff treated me Rudely & it seemed they didn't want me there. I left & Spent my money at JB Hi-fi. Great effort guys. My name is Kane

Excellent Store! Great Customer service with a good selection of tools and jewellery. They were very happy to appraise my gold for free and were very insightful thanks lads!

I have purchased several items from you guys and every time the price was right, service friendly, and the product was in good condition. I have not had any problems with things I have purchased. Cheers

Awesome work! Thanks to Scott and Jessie for the great customer service and prices.

Stay away at all cost!!! Very bad customer service and ethics.The manager thinks so highly of herself and confuses you to cover her own mistakes.Even they offer a warrenty,it seemed it will basically depend on the mood of the manager at that time and she changes her mind within seconds. So wouldnt rely on the warrenty until you are sure you will sue them. The place has potential with a new management.

These guys are awesome always polite and do the best they can to help

Awesome customer service and great experiences. Shout out to the team. Thanks again for your help. 10 out of 10

Great service and lovely staff. Nena and Daniel helped me today with my purchase queries, they were very patient-sympathetic and the greatest listeners. I'm very happy with my purchase. I recommend this shop.

Awsome friendly service especially Fletcher, went above and beyond to help me out today, was stuck on how to bring up my statements, for proof of address, and flecher helped walk me through the process, got it sorted, and gave me a good fair price on my items thanks guys.

Had a great experience dealing with a happy lady. She was knowledgeable and helpful. It's great to see someone in the customer service industry still so happy and smiling. Thank you to Amelia I think her name tag said great service 👍

Fantastic customer service from Ana, she went above and beyond to help me, also gave me sweet deal on some beautiful jewelry. She's the girl to see =)

Gives the best customer service and are very kind and friendly would definitely come back to the store if I need to find something very quick

Very poor customer service. We wernt even acknowledged when in the store with my 3 young kids today. We were trying to get something for the wii and were waiting a good 10mins after we were done looking and found what we wanted. The guy behind the counter was to busy buying things and had no interest in selling. Very unprofessional and I will never go there again.