Hornsby Whitehouse Medical Centre image

Hornsby Whitehouse Medical Centre

Medical center

😠 I recently visited a clinic with my daughter and encountered the worst attitude from a doctor named Swati Adalja. She displayed an extremely unprofessional demeanor and used a discriminatory tone while asking personal questions, making us feel like we were being interrogated rather than seeking medi... People often mention doctor, Aziz, medical, caring, service, years, doctors, practice,


Address

104 Balmoral St, Hornsby NSW 2077, Australia

Website

www.whitehousemc.com.au

Contact

+61 2 9055 7717

Rating on Google Maps

4.50 (73 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 8 am to 5 pm
  • Thursday: 8 am to 5 pm
  • Friday: 9 am to 5 pm
  • Saturday: 9 am to 2 pm
  • Sunday: (Christmas Eve), 9 am to 4 pm, Hours might differ
  • Monday: (Christmas Day), 8 am to 7 pm, Hours might differ
  • Tuesday: (Boxing Day), 8 am to 5 pm, Hours might differ

Featured Reviews


Frequently mentioned in reviews: doctor (15) Aziz (10) medical (8) caring (8) service (7) years (6) doctors (6) practice (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Barry M. 9 months ago on Google
    I recently visited a clinic with my daughter and encountered the worst attitude from a doctor named Swati Adalja. She displayed an extremely unprofessional demeanor and used a discriminatory tone while asking personal questions, making us feel like we were being interrogated rather than seeking medical help. Despite having lived in the upper northern for 20 years, I have never come across a doctor with such a terrible attitude. I strongly advise against visiting this clinic.
    7 people found this review helpful 👍

  • 1/5 Christine M. 9 months ago on Google
    Dr. Swati Adalja at this clinic is the most ill--mannered and disrespectful doctor I have ever encountered. I strongly discouraged anyone from seeking medical assistance from such a doctor. I took my 4 years child for a consultation, and the doctor displayed an incredibly rude attitude and asked intrusive questions about our privacy. Which left me feeling disgusted. I urge everyone to avoid seeking any service from this doctor named Swati Adalja.
    5 people found this review helpful 👍

  • 5/5 misha z. 2 years ago on Google
    I have been in the medical centre the other day, very happy with the service, friendly and compassionate receptionist, and dr Aziz is very professional. Definitely I will go back again also suggest it to my friends.
    3 people found this review helpful 👍

  • 5/5 Ani A. 1 year ago on Google
    The staff here are very efficient, considerate and accomodating. I am really pleased with the service here especially that of Dr Karina Harris, Nurse Zeinab and wonderful receptionist Habiba. I am thankful that I was treated with respect and urgency to help in my complicated procedure.
    2 people found this review helpful 👍

  • 5/5 Aram A. 1 year ago on Google
    Doctor Aziz has looked after my grandfather and grandmother like they have been his family for the last five years. They have always felt taken care of, above and beyond looked after, and always made to feel comfortable by his care. Words cannot express the gratitude we have for him, truly a doctor that others should aspire to be.
    2 people found this review helpful 👍

  • 5/5 samira g. 3 years ago on Google
    Best medical center ever! Dr Aziz and his team are very professional and very caring. Such good souls! The receptionist is a kind and very friendly person who is very welcoming. They really deserve 10 stars. Thank you for your service and all your help. Dr Angela is brilliant too and if you are looking for a Persian speaking Dr would be the one to contact with. I can’t recommend this center highly enough.
    2 people found this review helpful 👍

  • 5/5 sobin jose s. 5 years ago on Google
    This clinic is really well above other clinics in the area for providing good care, service and friendliness. Never felt this much ease to walk into a GP clinic and Dr.Aziz greet us with a smile and provide us great support every time and he is a very capable practitioner. His team of doctors are efficient too and we are really glad that we get to know them. Dr.Aziz had special regards for my dad when he visited us last year and he always convey his regards. I have been thinking to write a review for sometime and i am glad to give them 5 stars for making things easy and straight forward.
    1 person found this review helpful 👍

  • 5/5 Hovig E. 1 year ago on Google
    Dr Aziz thank you from the bottom of our heart for looking after grandmother and grandfather. Your caring professionalism and attention to them is much appreciated thank you
    1 person found this review helpful 👍

  • 5/5 shayne p. 1 year ago on Google
    Fantastic staff and awesome caring doctors that follow through, could not be happier with this medical centre

  • 5/5 Jen H. 1 year ago on Google
    I saw Dr Ducle Aniceto, really lovely and helpful. Practice has a good amount of parking and a lovely receptionist.

  • 5/5 Shannon C. 1 year ago on Google
    Honestly the loveliest staff! They were kind and courteous and really accommodated me when I was in pain. Will only come here!

  • 5/5 NICK A. 1 year ago on Google
    Great services and expert Doctors. Thanks for family friendly consultation.

  • 1/5 M S. 2 years ago on Google
    I was laughed at during an appointment with one of the female doctor there. Doctor seemed to not care about me nor doesn’t even try to listen to my symptoms but just turn me down as they don’t have enough information on my record to investigate further. Pretty poor reaction from the doctor. Very disappointing.…

  • 5/5 Lucky L. 1 year ago on Google
    Best GP practice. Caring doctors and nursing staff. Polite and helpful receptionists. Dr Aziz Iboyan is a knowledgeable and professional senior GP with a caring nature and wonderful bed side manner. No wonder his practice is busy. He’s the best GP our family have had.

  • 5/5 Rachel C. 5 years ago on Google
    I have been going to the doctor now for two years. All the receptionsists are so warm, welcoming and are completely professional and kind. Dr Aziz and his team are caring, thorough and knowledgeable. Would recommend to everyone.

  • 5/5 Diana B. 8 months ago on Google
    I have seen two doctors at Whitehouse Medical Centre, and was very happy with the service! The doctors here are very attentive, professional and caring, and I felt that my concerns were being heard and understood. I would definitely recommend this centre! The reception is also very lovely and helpful. :)

  • 5/5 Melissa G. 9 months ago on Google
    My husband and I have been patients of Whitehouse Medical Centre for 6 years. We have always found each and every doctor to be caring, thorough and kind. Dr. Aziz is such a thoughtful doctor. He always provides excellent advice, is honest and very respectful. We have also seen Dr. Swathi, who is thorough and very caring. She has been particular and meticulous with our baby in each of her immunisation appointments. When we have called to make urgent appointments for our children, they are always accomodating, and we rarely have to wait. We are really grateful to have such a wonderful G.P practice that we can rely upon. We cannot recommend them highly enough.

  • 5/5 William T. 9 months ago on Google
    After moving to Hornsby in 2017, I needed to find a new regular Dr for myself and my two kids. Dr Aziz Iboyan was the first Dr we met with and we have had great advice and care from him and his whole team. My daughters and I have since moved to Lane Cove but still travel up to Hornsby to see him for everything we need. Thanks

  • 5/5 Rebecca D. 7 months ago on Google
    Love this practice! Bulk billing available on weekdays. Awesome staff, feels like going to the family friend with excellent knowledge and experience in healthcare. Dr.Swati Adalja is my favourite so happy to have her as my doctor.

  • 5/5 Ben P. 2 years ago on Google
    As someone in good health who rarely needs to see a doctor, I booked a last minute appointment here as a new patient and got my issue sorted quickly with nothing to pay out of pocket. Great to find a local bulk billing medical centre.

  • 1/5 Lea C. 5 months ago on Google
    I went to this practice for my child and saw Dr Swati Adalja. I have not encountered such condescending attitude from a doctor considering coming from a medical field as well. Terrible attitude! I would rather go elsewhere or see someone else at that practice. Don’t recommend at all!

  • 5/5 Pavel K. 9 months ago on Google
    Me and my family visiting this medical center for last 6 years and always got great service with great and very knowledgeable doctors and friendly receptionists. Wouldn’t go anywhere else. 100% recommended!


Call +61 2 9055 7717 Open on Google Maps

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