SHQ Sexual Health Quarters

Medical clinic Education center Std testing service Reproductive health clinic Abortion clinic Disability services and support organization

👍👍 I cannot thank the staff at SHQ more. You are all super lovely, and I have never felt more understood & comfortable at a clinic before. I have to give a special thank you to Gaynor, the RN. She is the absolute most lovely person I have met in my entire life; I am so thankful for her support & kindne... People often mention staff, feel, friendly, comfortable, procedure, felt, recommend, service, nurse, experience,


Address

Level 1/223 James St, Northbridge WA 6003, Australia

Website

shq.org.au

Contact

+61 8 9227 6177

Rating on Google Maps

4.80 (105 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 8:30 am to 5 pm
  • Wednesday: 8:30 am to 5 pm
  • Thursday: 8:30 am to 8 pm
  • Friday: 8:30 am to 5 pm
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 8:30 am to 5 pm

Featured Reviews


Frequently mentioned in reviews: staff (18) feel (14) friendly (11) comfortable (10) procedure (10) felt (9) recommend (9) service (9) nurse (7) experience (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Ashleigh H. 1 year ago on Google
    I cannot thank the staff at SHQ more. You are all super lovely, and I have never felt more understood & comfortable at a clinic before. I have to give a special thank you to Gaynor, the RN. She is the absolute most lovely person I have met in my entire life; I am so thankful for her support & kindness. It’s so rare to come across people like her, I appreciate absolutely everything she did for me & I felt completely safe with her. The doctors & reception team, and the blood test lady, were absolute superstars. I have never met a more friendly & inclusive bunch of people. I would recommend SHQ to everyone who requires their support. They are immaculate.
    4 people found this review helpful 👍

  • 5/5 Collie 5 months ago on Google • 320 reviews
    Everyone here is so kind. I felt at ease at every part of my visit. I was seen really quickly well, barely any wait time. No long waits here. All the staff I interacted with and the nurse were kind and well mannered. Affordable as well. The building is very central to public transport and parking.
    1 person found this review helpful 👍

  • 5/5 Mia S. 11 months ago on Google
    By far the best experience at any health clinic. I had some problems after my procedure and the nurses and doctors took great care of me making sure I was comfortable and safe (even offered me a juice box and cookie!). They asked me to call when I go home to ensure I got home safely as I was a bit under the weather. Hand down the best clinician care I have ever received. Felt so well looked after here.
    3 people found this review helpful 👍

  • 5/5 Missmelissa_xx x. 9 months ago on Google • 29 reviews
    The staff at this clinic are excellent. They are welcoming and friendly. The nurse I saw (Ellie) was absolutely wonderful, so friendly and positive and upbeat. She made me feel like I was chatting to a friend I'd known for years. You never feel rushed or pressured for time during your appointment. They have a variety of different services. I would recommend them highly.
    1 person found this review helpful 👍

  • 5/5 Kimba H. 7 months ago on Google • 19 reviews
    Most positive and comfortable experience i’ve had at any health clinic!! Both nurses and reception staff were incredibly welcoming and supportive and make you feel completely at ease. Nurses extremely informative and helpful, and services are affordable. Top environment!
    1 person found this review helpful 👍

  • 5/5 Bronte F. 6 months ago on Google • 12 reviews
    The medical practise of that I thought was fiction. Inclusive, in all ways. Kind, informative. They constantly ensure you feel safe. It is the only medical practise I've ever been to that used my pronouns, and I didn't even have to ask! Plus, after my procedure they had juice boxes, it really is the little things, especially when you are feeling low.
    1 person found this review helpful 👍

  • 5/5 J S. 2 years ago on Google
    I seen Dr Sarah Smith. She was probably one of the best doctors I have ever seen. I didn’t feel rushed in and out and I didn’t feel like just a number. I felt she actually cared and gave me helpful and knowledgeable advice. She took her time to explain and answer any questions that I had. I will definitely go back there to see her.
    1 person found this review helpful 👍

  • 5/5 Kat H. 1 year ago on Google
    Generally incredible. Very professional, quick and understanding. Wish a lot more people knew about this great service.
    1 person found this review helpful 👍

  • 5/5 kate w. 1 year ago on Google
    I have a contraceptive IUD fitted here - the staff were so friendly & supportive & i know it varies from person to person but I had very little discomfort during & after 😇
    1 person found this review helpful 👍

  • 5/5 Marine B. 1 year ago on Google
    Just wanted to say how comfortable and at peace I was when visiting the SHQ few weeks ago. The nurse Gaynor were very sweet and kind, I was very nervous and anxious about my implanon removal and she made me feel so much better by making me feel comfortable.. & I have no scar! Big thanks to her
    1 person found this review helpful 👍

  • 5/5 Nikki K. 4 months ago on Google • 11 reviews
    Booked here for my cervical screen. Booking was easy (as well a couple of reschedules I had to do) facilities are clean and well signed, Everyone was very kind, informative and personable!

  • 5/5 Katherine B. 10 months ago on Google • 5 reviews
    Every single person I interacted with there was so nice and caring, really felt very welcoming and safe. My doctor and nurse were excellent, very experienced and answered all of my questions, I didn't feel rushed at all. Chloe has such a calming vibe and she really helped put me at ease during and after my procedure.

  • 5/5 Eloisa Lopes Batista R. 2 months ago on Google • 3 reviews New
    Very friendly and caring staff! I felt very comfortable in all my appointments there!

  • 5/5 Bee H. 1 year ago on Google
    What a wonderfully inclusive, thorough experience. Kind and compassionate and non-judgemental clinician - I can't remember their name, sorry! Easy booking process and nice to have same day appointments available. So different to going to a GP for a screen.

  • 5/5 Josie M. 1 year ago on Google
    Elly was so informative, and extremely friendly, made me feel at ease.

  • 5/5 Nyat M. 1 year ago on Google
    Dr Hagar and Grace were very patient and accomodating! I always feel welcomed and SHQ, could not recommend highly enough.

  • 5/5 Buket S. 1 year ago on Google
    Everyone here was super friendly and helpful and approachable. They went out of their way to help me out, and their caring nature was evident starting from the phone call all way to when I saw them in person. Amazing service and people.

  • 5/5 Shannon A. 1 year ago on Google
    Finally, an inclusive medical facility that have competent staff that are not only caring but very knowledgeable about female health. Very happy with the service there.

  • 5/5 Lea S. 1 year ago on Google
    All the staff is super friendly, really care and make you feel super comfortable. The nurse was exceptional, one of the best health service I have experience in Perth.

  • 5/5 rachel d. 1 year ago on Google
    i had the copper IUD put in by doctor Christina Lee yesterday. I had a really good experience, the procedure went well with little pain and her and the nurse made me feel really comfortable. I like SHQ because they give you so much time within your appointment so you can ask any questions you may have and the procedure is not at all rushed. I also have never had to wait long in the waiting room for my appointment which i also like.

  • 5/5 Ljiljana V. 2 years ago on Google
    Omg very good place Iam so happy Dr Alice is so nice and patient thank you all staff are friendly

  • 5/5 Hannah (. 2 years ago on Google
    Every time I have been to SHQ all of the staff I've interacted with have been wonderfully and noticeably kind, professional, empathetic, understanding, knowledgable, compassionate, supportive and non-judgmental. I highly value and often recommend this place to everyone.

  • 5/5 Katia “Katia Chachacha” C. 2 years ago on Google
    Fast, friendly and fantastic experience every time I visit. Parking is surprisingly convenient. The specialists of sexual health care are found here! Highly recommend this very professional service.

  • 5/5 Megan S. 2 years ago on Google
    Friendly and informative staff, I’ve seen Gaynor a couple of times and she’s great to be seen by.

  • 5/5 Heather B. 2 years ago on Google
    Procedure didn't go to plan, but the staff were very compassionate and helpful. Very affordable clinic and conveniently located. Would recommend.

  • 3/5 Grahame A. 2 years ago on Google
    Staff are really nice & professional, but I had to wait 70 minutes after my appointment to see someone....and I was 30 minutes early!!

  • 5/5 Tatiane A. 1 year ago on Google
    Excellent staff. I felt comfortable and safe. Good prices and location. I highly recommend.

  • 5/5 Neve K. 2 years ago on Google
    Staff are friendly and understanding. Also very thorough and want to ensure the best decisions are made.

  • 5/5 Robyn O. 1 year ago on Google
    Yes, the staff and doctors are extremely very helpful, pleasant and professional. I would highly recommend SHQ and makes my visit feel very stress free. Just give them a chance, I am sure they won't dissapoint.

  • 5/5 gurjeet k. 1 year ago on Google
    Been here once and it was an excellent service though visited just for referrals but anytime I call or need appointment; they always give a great service over the call as well. Highly recommended 😊

  • 5/5 Michelle B. 2 years ago on Google
    I had a procedure done at SHQ and I just wanted to express how grateful I am to the staff at the clinic. The procedure was uncomfortable and painful, but the staff took so much care in making sure I felt supported and looked after throughout the whole thing. Thank you!!

  • 5/5 Roxanne F. 1 year ago on Google
    I had an IUD inserted today and the staff were all brilliant. I was expecting it to be a bit painful but the Doctor was so gentle & quick. The whole team helped calm my nerves & let my fiance sit with me through the whole procedure. It was an easy process from the initial consultation to the procedure with great after care too. 10/10 for customer service. Thanks everyone ☺️

  • 5/5 Kate N. 1 year ago on Google
    Cannot recommend this place enough. The whole process felt so safe, comfortable, and confidential from the second I walked in the door. You guys are so amazing, caring, and professional. Thank you.

  • 5/5 Louisa C T. 2 years ago on Google
    Excellent service. Friendly, knowledgeable staff, who don’t dismiss any client concerns, and ensure a thorough approach is taken to addressing any issues.

  • 1/5 Amelia S. 3 months ago on Google • 1 review New
    This would of been my second experience with shq the receptionist I spoke to was lovely, but the nurse I spoke to over the phone (I believe her name was Karen ironically enough) had an abrupt and dismissive tone and wasn’t pleasant to talk to about a sensitive issue, saying “no” to open questions that require further elaboration and rudely asking “what my problem is” I actually cancelled my appointment over it but my first with them was good
    1 person found this review helpful 👍

  • 1/5 valentina n. 5 months ago on Google • 2 reviews
    I went to the quarters because i thought i had herpes. I asked the receptionist to book me an appointment so i could get tested. all she says is “Oh sweetie, i don’t think you have herpes”. Then months later i went because i thought i was pregnant the receptionist said the same, “Oh sweetie i don’t think you’re pregnant”. Are you a doctor? Didn’t think so, neither does the baby i’m nursing right now.
    1 person found this review helpful 👍

  • 5/5 Ashlee H. 3 months ago on Google • 1 review New
    Although my procedure was a disaster (at no fault of theirs) I was able to get through it with such a supportive team of people. I am very grateful for their help and caring nature. Thankyou 😊


Call +61 8 9227 6177 Open on Google Maps

Trends



Last updated:

Similar Medical clinics nearby

Last updated:
()