Australian Skin Clinics Macquarie Park image

Australian Skin Clinics Macquarie Park

Beauty salon ā€¢ Skin care clinic ā€¢ Laser hair removal service ā€¢ Medical spa ā€¢ Beauty product supplier ā€¢ Cosmetics industry

šŸ‘šŸ‘ I recently had laser hair removal done by Mary at this clinic, and I couldnā€™t be happier with the results and the overall experience. From start to finish, Mary demonstrated exceptional professionalism and kindness that truly set this clinic apart from others Iā€™ve tried in the past. Maryā€™s expertis... People often mention skin, clinic, Mary, comfortable, treatment, time, recommend, results, feel, amazing,


Address

Shop 3340, Level 3 Macquarie Centre Herring Rd &, Waterloo Rd, North Ryde NSW 2113, Australia

Website

australianskinclinics.com.au

Contact

+61 2 9137 0200

Rating on Google Maps

4.40 (63 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 9:30ā€Æam to 6ā€Æpm
  • Wednesday: 9:30ā€Æam to 6ā€Æpm
  • Thursday: 9:30ā€Æam to 9ā€Æpm
  • Friday: 9:30ā€Æam to 6ā€Æpm
  • Saturday: 9ā€Æam to 6ā€Æpm
  • Sunday: (Christmas Eve), 10ā€Æam to 6ā€Æpm, Hours might differ
  • Monday: (Christmas Day), 9:30ā€Æam to 6ā€Æpm, Hours might differ

Featured Reviews


Frequently mentioned in reviews: skin (18) clinic (11) Mary (10) comfortable (10) treatment (10) time (9) recommend (9) results (8) feel (8) amazing (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Justin Z. 9 months ago on Google
    I recently had laser hair removal done by Mary at this clinic, and I couldnā€™t be happier with the results and the overall experience. From start to finish, Mary demonstrated exceptional professionalism and kindness that truly set this clinic apart from others Iā€™ve tried in the past. Maryā€™s expertise and attention to detail were evident from the moment I stepped into the clinic. She took the time to thoroughly explain the procedure, addressing any concerns or questions I had. Her knowledge and confidence instantly put me at ease, allowing me to feel comfortable throughout the entire process. What impressed me the most was Maryā€™s gentle approach during the treatment. Laser hair removal can be uncomfortable, but Mary made it surprisingly bearable. Her skillful technique, coupled with her compassionate demeanor, made the entire experience far less painful than my previous encounters at different clinics. I also appreciate the aftercare advice and personalized recommendations Mary provided. She ensured that I understood how to properly care for my skin post-treatment, optimizing the results and minimizing any potential discomfort. Overall, I highly recommend Mary and this clinic for laser hair removal. Her professionalism, kindness, and ability to make the process as painless as possible make her a standout in the industry. I am thrilled with the outcome and will definitely be returning for future treatments.
    2 people found this review helpful šŸ‘

  • 5/5 M-group Language S. 9 months ago on Google
    Mary is absolutely amazing and unique! She possesses an unparalleled talent and passion for her craft. Her ability to understand my desires and transform them into stunning results is truly remarkable. I am forever grateful for the exceptional experiences she provides. Thank you, Mary, for being the best cosmetologist I've ever had! šŸ’—
    1 person found this review helpful šŸ‘

  • 5/5 Natalie C. 1 year ago on Google
    The girls here are all so welcoming. Thank you so much to Crystal for making me feel comfortable during my first treatment and pain free laser. I was hesitant because I thought it would hurt and she was so professional.

  • 5/5 Neg s. 8 months ago on Google
    Such qualified and lovely ladies ! Been here for about 1 year and they always made sure I felt comfortable and satisfied. Shoutout to Jackie for her great customer care and thorough work !!

  • 5/5 christopher c. 8 months ago on Google
    I recently just had my first ever laser hair removal with Crystal. As it was my first time I was very shy but Crystal made me feel very comfortable, it was a smooth, painless process and I couldnā€™t be more happier with the results. Highly recommend and definitely coming back! Thank you again to Crystal.

  • 5/5 Joy 4 months ago on Google
    Mary was amazing! Had my first skin needling done. Very informative and took great care of my skin. Cant wait for my next session!

  • 5/5 Rita 11 months ago on Google
    I had my first skin treatment with Crystal. She made me feel comfortable, as it was my first time. She is knowledgeable with her treatments and products. I can't wait to start my skin journey with her. Thank you

  • 5/5 Katie L. 1 year ago on Google
    Highly recommend Australian skin clinics at Macquarie Park location! I have laser and injection treatments with Yasamin and recommend both services. The staff are always professional.

  • 5/5 Zayneb A. 1 year ago on Google
    I highly recommend Yasminā€¦she knows exactly what I want and her work is just phenomenal. She always makes me feel very comfortable and love chatting to her. Never have I ever left the clinic disappointed. I also get a lot of compliments about my face and how natural everything looksā€¦I thank Yasmin for her incredible work. I love everything about her.

  • 5/5 Paul W. 1 year ago on Google
    If you want the best of the best then Australian Skin Clinics is the place to go. Yasmin is an artist who will transform you into a beautiful swan. Care and kindness along with the support you gain from the clinic is beyond gold standard. Yasmin, Crystal and all the team are amazing and I recommend all to attend with out delay. See you soon ladies :-)

  • 1/5 Aradhna S. 1 year ago on Google
    DO NOT TRUST THIS PLACE. YOU HAVE TO FIGHT TO GET YOUR DEPOSIT BACK EVEN IF YOU CANCEL 3 DAYS BEFORE. NO APOLOGY EITHER! Read the response from management below. Defensive and nothing to do with the issue. I had made a booking however I had to cancel. I canceled 3 days before the appointment and well before the required cancelation time. However $50 was still taken from my credit card as deposit and it took several emails and follow ups and a call for someone to finally respond and refund my money. I was told there was an issue with emails. Seems like an excuse as how does an email go down for a week for a business with no fix. Itā€™s a worry. It was my first time to book through the clinic as I just moved down the street however itā€™s tough to trust an organisation that is so quick to charge your credit card even though the cancellation was made 3 days before and I also had to chase for a refund. In a response to a review below I saw that others also experienced something similar and were told the only way to refund the money is to go into the clinic physically. This is not true as my $50 was finally refunded to my card over the phone after I threatened to complain to the Fair Trading commission. I wanted to reschedule but after this experience I lost my trust in the clinic. Wonder if destroying a potential customerā€™s trust is worth $50?! WOW! Just saw the response. No apology at all. As I mentioned my issue was not with the $50 holding fee which is normal. My issue was that I had to jump through hoops to get it back even though I cancelled 3 days before the appointment. The fact that you guys canā€™t even apologise for your terrible customer service is proof that youā€™re not a place that can be trusted. Becoming defensive is just unprofessional and never solves anything. Iā€™m so glad I cancelled. Your response below has nothing to do with the issue raised. Also stop lying about having to come into the store as I finally had someone put through the refund over the phone without a pin or signature, after chasing for 3 weeks. If you can take money without coming in then expect to return it without coming in. Iā€™m shocked at how immature your response is.

  • 1/5 Farnaz F. 1 year ago on Google
    Several times, my husband had cosmetic injections, with always positive outcomes. We have chosen to go to the Australian Skin Clinic this time to have his injectables. Unfortunately, following the initial injection, my husband's forehead did not get any better. Mrs. Yasamin performed a review, increased the dosage, and noted that the strong muscles in his forehead are the reason the injection was not reacted to. My husband had the injectables previously, but he had never seen this kind of impact. We waited for the outcome for a total of 4 weeks and 2 more weeks, but unfortunately, his forehead is still not perfectly straight. Ā  Last week, we scheduled our third review; however, we arrived at the clinic six minutes late and were refused entry. Angered, my husband said, "We are not satisfied with your service. We should not have been here three times for basic cosmetic injections, and now that we have come here three times, you're saying us we've missed the appointment Yasamin can't see us." We were so dissatisfied that we left. We still had 9 minutes left in our scheduled appointment, and while I am aware that reviews are scheduled for 15 minutes, she should have come out rather than hiding and requesting that we reschedule for a different time next week because I am unable to see you right now. I messaged Mrs. Yasmin to let her know how disappointed we were. She added that he has powerful forehead muscles, and since you were late and missed the appointment, you will now need to pay to get this addressed. She made harsh remarks about us several times! Even though the patient is upset, it takes good management and customer service skills to handle the situation diplomatically rather than disparaging the person. You provide poor customer service by labelling your client as disrespectful! He now has an uneven forehead, and the correction will cost more. We don't trust Mrs. Yasmin's abilities, so I requested them to either refund the $400 or direct us to another location to resolve it. Unfortunately, she is unable to inject correctly since she is unaware of the dose requirements. I attempted to contact them in numerous ways to try to resolve the issue before making it public, but they kept calling us RUDEĀ and demanding more money. We are really dissatisfied with the clinic's level of customer service..... To respond to your reply: "Just wanted to let you know that the reason for providing this comment is to raise public awareness, and I am not looking for a solution from your clinic and am not interested in receiving any sort of services from you, even if it is free! Just wanted to let you know that I had consultations with competent nurses, and they all agreed that an unequal amount was injected, resulting in an uneven forehead. This is not due to having strong muscles, and with the right dos, this could have been resolved."

  • 5/5 Tahsin K. 1 year ago on Google
    Yasmin was seriously amazing. Her care and expertise was the best Iā€™ve seen thus far and I am so happy to have connected with her. I am so happy with my filler and treatments! šŸ¤šŸ¤šŸ¤

  • 5/5 Neha C. 2 years ago on Google
    I normally don't bother about writing reviews but this time I had to... I chose this store instead of my regular salon because of the good reviews. Definitely not regretting my decision. Got my lip fillers done yesterday by Yasmine who is extremely nice and professional. She made me feel calm and comfortable as I was a bit scared of the pain but she was very gentle throughout. After the treatment she provided me her personal contact in case I need help anytime (no other store does that). I received a call from her today to see if everything was ok. Also I'm loving the results. They have made a regular customer for life!

  • 5/5 diana J. 1 year ago on Google
    I had the skin needling done by Crystal and am so happy with the results. Sheā€™s very thorough and professional. Sheā€™s very knowledgeable and makes you feel comfortable. Will definitely be coming back again!

  • 5/5 Raquel C. 1 year ago on Google
    I had my first treatment with crystal and felt so comfortable. She was so helpful and i can't wait to start my skin journey with her. Thank you for recommending the treatments and products my skin needs!

  • 5/5 Jen S. 1 year ago on Google
    My therapist Kirstie has been my therapist for many many years, her level of knowledge and understanding to my skin needs has been nothing but amazing over the years. I trust her with all my concerns and she advises the best treatments and products to ensure my skin needs are always met! Best place, best service ! couldn't recommend enough !!!!

  • 5/5 Angela J. 1 year ago on Google
    Highly recommended. Just wanted to say a Big Thank you to Crystal! She did my laser removal a couple weeks ago and Iā€™m loving the results! She was very patient, knowledgeable and professional explaining the process and dos and donts. Iā€™m loving my skin, especially after using the recommended products! Honestly much appreciated I canā€™t wait for my next treatment.

  • 5/5 emma w. 3 years ago on Google
    had such a good microdermabrasion, my skin is glowing! thank you kirstie for making me feel so comfortable and having such great knowledge!

  • 5/5 Fadz G. 3 years ago on Google
    I had an amazing experience all thanks to Yasamin, she is such a humble person who has extensive knowledge about cosmetics and skin care. Could not be happier with her service and treatment. Will definitely be going again just to see her beautiful smile ā™”

  • 5/5 Victoria M. 3 years ago on Google
    I got treated at Macquarie park for my skin and I couldnā€™t be happier! The therapist recommended to do skin needling for my face. As worried as I was due to previous experience with other beauty clinics, they treated me with care and educated me on after home care, my skin has never felt so soft - amazing! I highly recommend these girls!! Thank you so much. I canā€™t wait to do it again.

  • 5/5 BoxPickedForYou A. 3 years ago on Google
    Thank you so much for my treatment the other day! The two girls who helped me really knew their stuff and I appreciate the advice given about what is best for my skin! Thank you for taking to time to explain the process and expectations in the coming weeks! Looking forward to my next treatment!

  • 5/5 Maissa M. 2 years ago on Google
    I saw Yasmin for some Botox and filler she was absolutely amazing !!! Very professional and has an eye for detail absolutely loved her work and will definitely recommend her to anyone !!!

  • 1/5 Princess A. 3 years ago on Google
    I just received a phone call today from one of your team members telling me that I have an appointment today (Thursday) which I can totally recall that when I spoke to one of your team members last Monday I ask for Friday. However, she told me that If I can't come today my treatment will be taken off my credit. I paid it fully, and you guys didn't even consider it! Great Customer Service!

  • 5/5 Ali D. 2 years ago on Google
    I had cosmetic injectable treament with cosmetic nurse yasmin and iam loving the results so far and will definitely be back for more treatments. Thank you for the great service she is surely a majestion


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