If you dont know portuguess then some of the doctors will refuse you to treat. One of the worst service of this hospital. You need to come early like 6 or 7 pm to take an appoinment and they will close after 9 or 10 pm. Worst service and waste of time if you dont know portuguess

This health center is not a place to get treatement in portugal this place is to make patients frustrated.as no one get good health care here.my wife is pregnent last month they are not issuing me green book and check up time.

Dr Elena is a horrible doctor she treats immigrants very badly and doesn't even want to look at your face.. I took a Portuguese translator with me but still she is not happy just because I don't know Portuguese.. I'm pregnant and this is the treatment I get here. Very disappointed with the health care system no point in paying so much taxes here... Portugal needs to upgrade with the health care system and not just have some doctor who hates her patients

People incompetent, searching for a doctor and the lady at the table was doing inappropriate comment about the fact that i need more to time to better understand portuguese! I don t understand how can be that in a health center theres people with such a lack of respect and empathy for sick people. Shame on this center and the entire freguesia of Barreiro.

(Translated by Google) Very poorly managed, few doctors, many people without a family doctor, as a result of the lack of investment in health by the state and the Chamber of Barreiro. It is unacceptable for a child aged 18 months to have a vaccine scheduled and not have a follow-up appointment by the doctor. And they still answer, you have to go try to make an appointment... When they answer me that they don't have an open schedule for appointments so I can go back another day. Not to mention that if we need an emergency consultation, because we are treated at the hospital, but there is a need to be discharged, we have to go there at dawn to get an appointment. (Original) Muito mal gerido, poucos médicos, muita gente sem médico de família, fruto da falta de investimento na saúde por parte do estado e da Câmara do Barreiro. Inadmissível que uma criança com 18 meses tenha vacina marcada e não tenha consulta de seguimento pelo médico. E ainda respondem, tem de ir tentar marcar consulta... Quando me respondem que não têm agenda aberta para consultas para lá voltar outro dia. Para não falar que se precisarmos de uma consulta de emergência, porque somos atendidos no hospital, mas existe necessidade de passar baixa, temos de ir para lá de madrugada para se conseguir consulta.

(Translated by Google) I had 2 years without going to the health center and the only thing that changed during this time was the layout of the counter. Otherwise, the only way to have a quick consultation is to wake up at 6 am and set up a tent at the door until 8 am. If you want to make an appointment only for next year. it's too bad (Original) Tive 2 anos sem ir ao Centro de saúde e a unica coisa que mudaram neste tempo foi a disposição do balcão. De resto, a única forma de ter uma consulta rápida é acordar as 6h da manhã montar uma tenda na porta até as 8h. Se quiser marcar consulta só para o ano que vem. É demasiado mau

(Translated by Google) They don't want us in the center in person, but they also don't answer the phones or answer emails ... where are we? (Original) Não nos querem no centro presencialmente mas também não atendem os telefones nem respondem aos e-mails...em que ficamos?

(Translated by Google) In addition, almost all the employees are ill-disposed, as there were only two ladies who attended me properly, the doctor Olena Panchenko, she is a terrible doctor, she does not attend well, she does not clarify. the user enters and she looks at the computer and says so to the user: "say". This is how she always did. I had an appointment scheduled for 3 pm, but they made an appointment on paper to be at 2:10 pm. I arrived at the health center at 14:14 and was attended to confirm the appointment at 14:27 and the employee started to complain to me that I was late. I said that the appointment is only at 3 pm and she said that the doctor is punctual, which is not true, because whenever I arrive I spend a lot of time waiting and then she dispatches me in 2 minutes. The worst health center I've ever had. Very bad organized and unprofessional. (At least those who have attended me so far) but everyone complains. (Original) Além quase todos os funcionários serem mal dispostos, pois só houve duas senhoras que me atenderam como deve ser , a médica Olena Panchenko , é uma péssima médica, não atende bem , não esclarece. a utente entra e ela fica com cara no computador e diz assim para a utente:"diz". É assim o atendimento que ela sempre fez. Tinha uma consulta agendada para às 15h , mas marcaram no papel para estar as 14h10. Cheguei no centro de saúde as 14:14 e fui atendida para confirmação da consulta às 14:27 e a funcionária começou a reclamar comigo que estava atrasada . Eu disse que a consulta é só as 15h e ela disse que a médica é pontual , o que não é verídico, pois sempre que chego fico imenso tempo a espera e depois ela me despacha em 2 minutos. O pior centro de saúde que já tive. Muito mau organizados e nada profissionais. (Ao menos os que me atenderam até agora) mas toda gente reclama.

They do not treat forginers as humans very sad i am pregnant and i am going there from previous 3 months and they did not give me appointment and did not let me check up to any doctor and they have put me and my baby life in danger God will curse them

(Translated by Google) Terrible, terrible. Especially for people with low mobility who want to make appointments via telephone. Government shame, pitiful sadness in health posts. (Original) Péssima, péssima. Principalmente pra pessoas com pouca mobilidade que pretendem marcar consultas via telefônica. Vergonha de governo, tristeza lamentável nos postos de saúde.

(Translated by Google) Poor service, looks like they were running around and left the auto call turned on. Closed for vacation? The "do not go phone" tip does not work in this health center. UNFORTUNATE (Original) Péssimo serviço, parece que foram passear e deixaram o atendimento automático ligado. Fecharam para férias? A dica de " não vá telefone" não funciona nesse centro de saúde. LAMENTÁVEL

(Translated by Google) Answering the phone is zero. Calls 3 times and the call drops. There is no information. Damn SNS. I just don't know whose fault it is! I don't know if it's the employees, or the lack of them. But, as the saying goes... "all the bird eats wheat, but the sparrow pays". Here too I don't know whose fault it is, the lack of personnel covers all the flaws. It's always the same justification. Or the "computer constraints". (Original) Atender o telefone é zero. Chama 3 vezes e a chamada cai. Não há qualquer informação. Desgraçado SNS. Só não sei de quem é a culpa! Não sei se será dos/as funcionários/as, ou da falta deles/as. Mas, como diz o ditado... "todo o pássaro come trigo, mas quem paga é o pardal". Aqui tb n sei de quem é a culpa, a falta de pessoal cobre todas as falhas. É sempre a mesma justificação. Ou então os "constrangimentos informáticos".

(Translated by Google) They don't answer the phone, they don't know how to give correct information, they don't guide users and they answer with immense ill will. Bad service provision. (Original) Não atendem o telefone, não sabem dar informações corretas, não orientam os utentes e atendem com imensa má vontade. Péssima prestação de serviço.

(Translated by Google) They never answer the phone. (Original) Nunca atendem o telefone.

(Translated by Google) In addition to the deplorable service I'm used to, I don't even have access to the hotline, they actually put people in a loop of loading numbers and talking to robots, RIDÍCULO. without much more to add to what people have already said over time, I find it fantastic that in more than 2 months you still have no way to contact you without being in person, that taking into account your service is almost the same as talking to the phone service robot, I would like to have a health center assigned before I die and it’s not a sample that often doesn’t give me access to the fundamental good that is health. (Original) Para além do serviço deplorável a que estou habituado, nem sequer a linha de atendimento telefónico tenho acesso, aliás metem as pessoas num loop de carregar em números e falar com robots, RIDÍCULO. sem muito mais a acrescentar ao que as pessoas já tem dito ao longo do tempo, acho fantástico que em mais de 2 meses continuem sem maneira de vos contactar sem ser presencialmente, que tendo em conta o vosso serviço é quase igual a ficar a falar com o robot do atendimento telefónico, gostava de ter um centro de saúde atribuído antes de falecer e não está amostra que muitas das vezes não me dá acesso ao bem fundamental que é a saúde.

(Translated by Google) I called 25 times in a row and no one answers. They must be really busy ... I just wanted to set a vaccination so as not to take vacancies to anyone, but apparently nobody wants to know. (Original) Liguei 25 vezes seguidas e ninguém atende. Devem estar mesmo muito ocupados... Só queria demarcar uma vacinação para não tirar vagas a ninguém, mas pelos vistos ninguém quer saber.

(Translated by Google) Hours to call to make an appointment no one answers (Original) Horas à telefonar para marcar consulta ninguém atende

(Translated by Google) On the last day 08/05/22, with 15 minutes left to open the health center, the security guard says that there would be no doctor and it is not possible to schedule an appointment for the next day. People wake up early to be there, and in the end they are not served. They don't answer the phone, there's no family doctor. NOTHING WORKS!!!!! BAD BAD BAD!!!!!!! (Original) No último dia 05/08/22, faltando 15 minutos para abrir o centro de saúde, o segurança diz que não haveria médico e não se pode agendar consulta para o próximo dia. As pessoas acordam cedo para lá estarem, e no fim não são atendidas. Não atendem telefone, não há médico de família. NADA FUNCIONA!!!!! PÉSSIMO PÉSSIMO PÉSSIMO!!!!!!!

(Translated by Google) Good morning, I would like you to let me know how I can contact this health center by phone for 3 months now and I can't get anyone to answer me, could they provide me with an email to explain my question? (Original) Bom dia, gostaria que me informassem como poderei entrar em contacto telefónico com este centro de saúde à já 3 meses e não consigo que ninguém me atenda será que me poderiam facultar um e-mail para expor a minha questão

(Translated by Google) It is unacceptable to take 2 hours to call the medical center to make an urgent appointment and no one will attend at this time by far the worst health center in the district of Setubal. (Original) Inadmissível levar 2h a ligar para o posto médico para marcar uma consulta urgente e ninguém atender neste tempo de longe o pior centro de saúde do destrito de setubal

(Translated by Google) After two hours on the phone to make an appointment, they answer and hang up. This was this morning. I will keep trying!!!!?? 😠😠😠😠 Regrettable (Original) Após duas horas ao telefone para marcar consulta, eles atendem e desligam a chamada. Isto foi esta manhã. Vou continuar a tentar!!!!?? 😠😠😠😠 Lamentável

(Translated by Google) I'm sick of calling since Monday to make an appointment and when it is not busy line do not answer, lack of professionalism (Original) Estou farta de ligar desde segunda para marcar uma consulta e quando nao esta a linha ocupada nao atendem, falta de profissionalismo

(Translated by Google) I've been trying to make an appointment for my father over the phone for a week and a half. The phone remains off. Will I have to move from Castanheira de Pêra to go personally to make an appointment? Be ashamed! (Original) Estou a tentar marcar uma consulta para o meu pai por telefone há 1 semana e meia. O telefone permanece desligado. Terei que me deslocar de Castanheira de Pêra para ir pessoalmente marcar a consulta? Tenham vergonha!

(Translated by Google) It's tiring I'm calling since 7 am and no one answers the phone (Original) É cansativo estou a ligar desde as 7 da manhã e ninhuem atende o telefone

Dr. Oleana is the worst doctoe I have met in my life. As I do not speak portugese she said she wouldn't check my baby. From 3 years old I never took my baby for consultations anymore.

M going there for my daughter and my dughter Nurse is too Good and helpfull she is soo kind....

Não atendem o telefone em nenhuma opção, poderiam tirar das informações, pois assim ninguém passará raiva. Nunca utilizei, mas já dá para saber o q se esperar. Uma pena!

(Translated by Google) Half an hour trying to make a medical appointment over the phone and no one answered. Lousy service (Original) Meia hora a tentar marcar consulta médica por telefone e ninguém atendeu. Serviço péssimo

Very Helpful Person They Email And Call Us After That They Help Us To Sort Put Our Problem Even We Can Not Speak In Portuguese One Another Lady Who Can Speak In English They Translate Us And Sort Out Our Problem They Deserve For 5 Stars.

Muito mal .casa de banho todo cagado. Limpeza péssima .não vi se quer nenhuma empregada de limpeza .todos são mais informados .as balconistas ficam mais falando da vida dos outros do que trabalhando .e uma vergonha .srs presidentes olhe pelos utentes espero que um dia tu nem venha ser atendido pelo mesmo falta de vergonha muitos incompetente .que todas nossas reclamações chegam ao tribunal

(Translated by Google) This health center is unaware of the urgent appointments scheduled by the SNS 24.... In addition, it distinguishes between patients with and without a family doctor, requiring the latter to schedule an emergency appointment for the afternoon, in the morning. (Original) Este centro de saúde desconhece as consultas urgentes marcadas pelo SNS 24.... Para além disso, distingue os doentes com e sem médico de família, exigindo a estes últimos a marcação de uma consulta de urgência para a tarde, durante a manhã.

(Translated by Google) I was on the phone for 1h trying to talk and not being able to! (Original) Fiquei 1h no telefone a tentar falar e não conseguir!

(Translated by Google) There is already a week every day and several times a day calling to make an appointment and no one answers. It is unacceptable (Original) Já há uma semana todos os dias e várias vezes ao dia a ligar para marcar consulta e ninguem atende. É inadmissivel

(Translated by Google) It is the only Barreiro Health Center that has Complementary Care on Saturdays, Sundays and holidays. In addition to being the only Health Center to receive users transferred from other Health Centers 👍 (Original) É o único Centro de Saúde do Barreiro que tem Atendimento Complementar aos sábados, domingos e feriados. Além de ser o único Centro de Saúde a receber utentes transferidos de outros Centros de Saúde 👍

(Translated by Google) Failing to answer the phones is a lack of consideration. (Original) Não atendem os telefones é uma falta de consideração .

I was sick very badly I go there 9:30 am , ask there security she show there in the counter I talk with counter they say me there is no Dr. Available , then I return at home and take medicine paracetamol, it is not going well again I go next day early 8:40 am again they say come tomorrow no doctor today that lady from counter 2 is very rude , even there is people going after me they check up because they speak Portuguese language how recist even hospital 🤦🤦🤦

I am grateful to certain employees of this Center who I have had the pleasure of contacting to date, such as Mrs. Teresa Ramalho (tireless and empathetic), the Nursing and Vaccination technicians (good professionals), including one of the Receptionists, in particular, I'm sorry I don't know the name. Including the lady from the Security company who is in the space every day (helpful and attentive) and finally Dr. Hugo Pereira, once again thank you. Possibly I didn't cross paths with everyone, but unfortunately, many others don't deserve this merit...

(Translated by Google) I didn't like what I saw. I passed by there. I found a lack of organization. (Original) Não gostei do que vi. Passei por lá. Achei deficiência de organização.

(Translated by Google) The telephone answering service for scheduling medical appointments is so bad that it is nonexistent. Attempts to get in touch with a soul in that center have been unsuccessful for three days in a row. I don't know how this fact can surprise anyone yet. Congratulations to the health center of Quinta da Lomba for the excellent service to the population. (Original) O serviço de atendimento telefónico para marcação de consultas médicas de tão mau que é, é inexistente. Há três dias seguidos que são infrutíferas as tentativas de entrar em contacto com vivalma nesse centro. Não sei como ainda este facto possa surpreender alguém. Parabéns centro de saúde da Quinta da Lomba pelo excelente serviço à população.

(Translated by Google) I just left the health center with my mother and everything is positive. Excellent service today by both the secretary and the doctor (Original) Acabei de sair do centro de saúde com a minha mãe e tudo positivo Excelente atendimento hoje tanto pela secretaria como pela médica

(Translated by Google) Good Afternoon, after two hours waiting to make an appointment, I was told that I would not have an appointment, that is, a total disorganization of the employees of the same health center, with me having a stroke to show, and with many pains and for not to say that I am at risk, as there is so much lack of organization, I have said (Original) Boa Tarde, depois de duas horas à espera para marcar uma consulta, foi-me dito que não iria ter consulta, ou seja uma total desorganização dos funcionários do mesmo centro de saúde, tendo eu uma tac para mostrar, e com muitas dores e para não dizer que sou doente de risco, na se admite tanta falta de organização, tenho dito

Para além de ter que esperar ao frio/chuva até podermos marcar uma consulta,durante horas,NA RUA e EM PÉ ,atender o telefone é coisa rara....

(Translated by Google) It will be a good option to create an email to make appointments for and pregnant (Original) Será uma boa opção criar um e-mail para marcarem as consultas de e grávidas

(Translated by Google) I am waiting for discharge I am isolated I cannot leave the house deny answer the phone it seems I have to go there again 🖐️ get the paper to go to work I hope answer thanks (Original) Estou espera da alta estou isolemto não posso sair de casa neguem atende o telefone parace que tenho ir lá de novo 🖐️ buscar o papel para ir trabalhar espero resposta obrigada

Worst health center. I visited at 2pm and I don't speak Portuguese,ni was refused service asking to come next morning.

(Translated by Google) they never even answered my phone in this place ... (Original) nunca sequer me atenderam o telefone neste sitio...

(Translated by Google) Service only by mail. The security guard prevented me from disinfecting the soles of my boots and the tips of my Canadians. When all the rules of the DGS are disregarded in this way, the spread of the virus is allowed to be more severe than it is today. They disregarded the rules of priority care. I have 61% physical disability, I have the right to be served first, unless there are pregnant women, or with children up to two years old, or someone with a multi-purpose certificate above this percentage in front of me. I was careful to check that situation and, indeed, I showed this miserable situation. Of course I will, when I have the opportunity to report this situation to the IRN. (Original) Atendimento apenas por mail. O segurança impediu-me de desinfetar as solas das botas e as ponteiras das minhas canadianas. Quando se desrespeita desta forma todas as regras da DGS, está-se a permitir que a propagação do vírus seja mais grave do que é, atualmente. Desrespeitaram as normas do atendimento prioritário. Detenho 61% de incapacidade física, tenho direito a ser atendido em primeiro lugar, exceto se houver mulheres grávidas, ou com crianças até dois anos, ou alguém com atestado multiusos acima desta percentagem à minha frente. Tive o cuidado de verificar essa situação e, efetivamente, evidenciei esta miserável situação. Claro que vou, quando tiver oportunidade reportar esta situação ao IRN.

(Translated by Google) Can't give 0 stars? In times of pandemic, they refuse to treat a patient with tonsillitis by referring them to the Coina medical center, where most of Covid's patients from the Barreiro area are concentrated. Deplorable as these standards are approved, it only propagates the virus and does not contain it. Very very bad medical post. Telephone lines don't even exist. Mediocre service and mediocre security. The phrase of the day, according to the security guard: "tonsils belong to the respiratory system, you have to go to the medical post in Coina". 👍 (Original) Não é possível dar 0 estrelas? Em tempo de pandemia recusam-se a tratar um doente com amigdalite encaminhando para o posto médico de Coina onde se concentra a maior parte dos doentes de Covid da zona do Barreiro. Deplorável como estas normas são aprovadas, apenas propaga o vírus e não o contém. Posto médico muito muito mau. Linhas telefónicas nem existem. Atendimento mediocre e segurança mediocre. A frase do dia, segundo o segurança: "amigdalas pertencem ao sistema respiratório, tem de se dirigir ao posto médico de Coina". 👍

(Translated by Google) We spent the whole day calling to make an appointment, and they never answered. How is it possible? (Original) Passamos o dia inteiro a ligar para marcar uma consulta, e nunca atendem. Como é possível?

(Translated by Google) I just don't give 0 because it's not possible. The doctor is the worst professional there is. She must learn to speak Portuguese first and to respect patients. How naughty. (Original) Só não dou 0 porque não é possível. A médica é a pior profissional que existe. Ela que vá aprender a falar português primeiro e a respeitar os pacientes. Que malcriada.

(Translated by Google) For those without a doctor, you can only make appointments on the last day of the month and if you make an appointment for a Monday the doctor rarely comes, it remains to go there before 6 am or go to the hospital emergency room. If you close, you don't miss it. (Original) Para os sem medico só pode marcar consultas no ultimo dia do mês e se marcar para uma segunda feira o medico raramente vem , resta ir para lá antes da 6 horas da manhã ou então ir para as urgências do hospital. Se encerrar não se sente a falta.

(Translated by Google) Call if you never answer the phone (Original) Liga se nunca atentem o telefone

(Translated by Google) Never answer a phone🤔🤔 to have a phone? (Original) Nunca atendem telefone🤔🤔 para têm telefone?

(Translated by Google) Even this morning they forget the keys to open the center. They open the doors at 8:40 in the morning. The biggest clown ... canceled the first two vacancies of the users who were there since the 5th morning !! I do not understand why they still keep this center in operation. (Original) Ainda esta manha se esquecem das chaves para abrir o centro.Abriram as portas as 8:40 da manha.A palhaçada maior...cancelaram as duas primeiras vagas dos utentes que se encontravam la desde as 5da manha!!nao entendo porque ainda manteem este centro em funcionamento.

(Translated by Google) Too bad. (Original) Mau de mais.

(Translated by Google) If the center opens at 9:00 a.m., how do they book an appointment at 8:30? Absurd (Original) Se o centro abre às 9h00, como marcam uma consulta para as 8h30? Absurdo

(Translated by Google) Total disorganization. (Original) Desorganização total .

(Translated by Google) Nobody answers the phone and after 16h there is only one administrative to answer! (Original) Ninguém atende o telefone e depois das 16h existe só um administrativo a atender!

(Translated by Google) Lousy service I'm calling a week they do not answer and they also mark an appointment on holiday at last (Original) Serviço péssimo estou a ligar a uma semana nao atendem e ainda por cima marcam uma consulta no feriado enfim

(Translated by Google) No one picks up the phone and the only time they answer, they hang up. (Original) Ninguém atende o telefone e a única vez que atenderem desligaram.

(Translated by Google) Non-existent telephone answering, apart from the rest. They should all be fired. (Original) Atendimento telefonico inexistente, fora o resto. Deviam ser todos despedidos.

I have never been só insulte in my life. I was shouted at. And told that "If people who were Born here didnt have a doctor why should I" Great use of paying taxes for over 3years.

If we didn’t need to give a star to review this saude it wouldn’t even have 1.5 stars really.I don’t know how they treat Portuguese people but us immigrante they treat like very badly very rude I can speak and understand basic Portuguese but the doctor there was speaking very fast and didn’t want me to understand her..she was rolling her eyes when speaking and refused to treat if we don’t talk fluent Portuguese.I don’t know how she is still able to keep her job. My advice if you don’t speak good Portuguese don’t go there.BTW her name is old granny Olena pachenko!(maternity/paternity)ward. please just retire and stay at ur home and shout at ur TV

Since the beginning of my pregnancy, consultations with Dr OLENA PANCHEKO have been very difficult. Very arrogant and terrible doctor. This lady has no respect for pregnant women. This is my first pregnancy and she never explains anything, I had to go to the private sector to have a decent consultation because this Dr. OLENA PANCHEKO didn't do anything from the month of August until today 12/14/23, and she still treated me badly because I didn't arrive 60 minutes before the appointment, without knowing what happened, since in all appointments I always arrive 60 minutes early, and in this one I arrived 30 minutes before the scheduled time because there was something unforeseen with transport. Such a shame to be a human being, this woman.

Terribly, an employee named Cristina didn't give me priority because according to her I don't have one because pregnancy is not an illness. And I was already waiting for more than 3 hours