1/5 rafia 2 years ago on Google
worst
surgery
in
Blackburn,
I
have
had
a
very
bad
experience,
as
the
staff
are
rude
and
unhelpful
and
the
management
do
not
show
any
empathy.
I
have
rang
in
excess
of
400
times
at
8am
sharp,
before
i
got
through
after
one
hour
as
i
was
in
agony
with
shoulder
pain
and
the
complaints
manager
Sara
did
not
even
have
the
decency
to
provide
me
with
an
appointment.
I
was
told
to
visit
urgent
care
as
this
is
an
ongoing
issue.
I
have
also
been
provided
with
conflicting
information,
I
tried
booking
appointments
but
no
pre
-appointments
available,
and
advised
I
can't
make
2
appointments
in
one
month
which
is
not
a
fact
as
I
rang
again
,
was
advised
that's
not
true.
My
records
indicated
that
I
had
nominated
Dr
Qureshi
as
my
clinician
which
was
not
accurate
I
believe
I
am
being
treated
unfairly
and
discriminated
against.
I
should
have
the
option
to
speak
any
clinician
I
desire
and
that's
my
right.
clinician
I
have
tried
to
get
in
contact
with
the
management
Saeeda
and
Shabana
constantlty
every
day
and
have
been
very
distressed
and
reduced
to
tears
over
the
phone
but
without
any
success
as
i
get
told
they
will
contact
you,
but
they
are
very
busy
at
the
moment
because
they
have
other
priorities.
They
do
not
even
have
the
the
decency
to
call
you
back
and
these
incidents
have
had
a
devastating
effect
on
my
health
and
left
me
feeling
depressed
and
suicidal.I
have
been
inconvenienced
and
management
do
not
give
a
damn
about
patients.
They
treat
patients
like
rubbish
The
management
is
a
shambles
and
this
surgergery
is
a
disgrace.
They
don't
even
deserve
one
star,
if
I
had
the
option
I
would
leave
0
stars.
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