1/5 Nique C. 1 year ago on Google
Given
that
J
Alexander’s
isn’t
a
Michelin
star
restaurant
the
food
once
had
great
quality
until
my
visit
on
Nov
20,2022.
My
fiancé
and
I
were
out
dining
and
still
celebrating
our
anniversary.
Upon
arrival
we
we’re
seated
right
away.
We
order
calamari,
roasted
chicken,
fish
of
the
day
&
an
old
fashioned
totaling
$92.45.
The
calamari
was
great
freshly
prepared
with
a
nice
portion
size,
the
old
fashioned
was
good
and
so
was
the
preparation
of
the
fish
of
the
day.
Yet
my
chicken
was
cold
after
digging
into
it,
compared
to
the
sizzling
fish
on
his
plate.
A
manager
was
walking
by
and
stopped
to
ask
and
I
informed
her.
She
apologized
and
removed
the
plate
taking
it
to
the
counter
and
passing
it
back
into
the
kitchen.
Food
service
101
NEVER
accept
food
back
over
the
counter
to
correct…..
the
dish
or
item
must
be
made
fresh.
They
warmed
the
chicken
up
via
microwave
and
added
a
fresh
serving
of
mashed
potatoes
to
a
clean
plate.
Given
this
world
we
live
in
and
how
we
all
have
gone
through
COVID
and
everything
else
why
did
the
manager
think
this
was
ok?
All
the
while
seeing
this
from
our
table,
which
was
right
at
the
front
of
the
dining
room
looking
into
the
kitchen
and
my
fiancé
saw
it
all.
My
plate
was
return
by
the
manager
standing
at
the
window;
by
sliding
it
on
the
table
from
the
corner
and
saying
enjoy
before
walking
away.
Never
once
properly
approaching
the
table
correctly
to
again
apologize
for
the
matter.
In
that
moment
I
was
beyond
heated
as
this
never
should
occur.
I
examined
the
chicken
confirming
that
it
was
indeed
the
same
piece
as
the
initial
order
(
due
to
how
how
I
cut
into
it).
So
I
now
have
reheated
microwaved
chicken,
that’s
dry
which
I
hate
because
it
creates
a
rubbery
texture
and
smell
&
no
utensils
for
the
next
10-15
mins
after
the
initial
tall
slender
management
walked
past
at
least
twice
with
no
acknowledgment.
My
waiter
comes
and
notices
after
serving
his
other
tables,
apologies
and
ask
if
anything
else
is
needed
and
I
informed
him
that
the
dish
had
grown
cold
again
and
I
no
longer
wanted
it.
He
apologized
and
took
the
matter
to
a
new
manager
and
she
instantly
apologized
and
went
to
remake
freshly
everything.
Much
appreciated,
right?
Nope
because
I
get
my
fresh
plate
and
there
was
a
surprise
in
the
mash
potatoes.
At
that
point
there
was
nothing
else
I
wanted
from
their
kitchen.
Dessert
&
champagne
was
given
for
our
anniversary;
with
the
bill!
The
bill
was
never
an
issue
to
pay,
as
I
was
more
concern
with
tipping
my
waiter
than
I
was
for
paying
for
a
meal
I
couldn’t
enjoy.
I
believe
it’s
safe
to
say
that
was
my
absolute
last
time
dining
there,
a
very
disappointing
experience
from
management
&
kitchen
staff
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