2/5 Sy Z. 6 months ago on Google
Ok,
I
was
reluctant
to
write
this
review
but
these
issues
must
be
addressed,
especially
because
I
have
spent
a
lot
of
money
out
of
pocket
to
visit
this
practice:
1.
I
was
not
told
that
there
had
been
a
$10
increase
in
fees,
so
each
5
minute
consult
is
now
$90.
2.
The
reception
staff
did
not
access
my
hospital
discharge
summary
for
my
records,
and
I
got
told
off
by
the
Dr.
3.
I
was
very
clear
that
I
was
in
the
area
for
a
couple
of
months
while
recovering
from
surgery
and
it
was
agreed
that
I
could
have
an
appointment,
yet
I
have
been
made
to
feel
like
an
annoyance
for
being
a
patient
who
is
involved
in
their
own
care
(and
not
just
a
money-maker
who
knows
nothing).
4.
The
Dr
was
annoyed
at
having
to
check
my
post-surgical
wounds
and
prescribing
necessary
medication
(NOT
pain
relief
or
anything
addictive).
Let's
just
say
that
the
nice
facade
at
my
initial
appointment
quickly
dropped
at
my
second
appointment
when
I
basically
had
to
beg
for
a
prescription
(which
caused
stress
during
a
time
when
I
should
be
resting).
5.
I
was
not
told
important
results
by
reception
staff
beyond
'no
action
needed',
despite
stating
that
I
NEEDED
to
know
if
the
result
was
negative
so
that
I
could
stop
taking
unnecessary
medication.
6.
The
reception
staff
have
refused
to
pass
on
my
test
result
to
the
surgeon/s
involved
in
my
care,
stating
that
I
had
to
approach
the
hospital
and
get
them
to
make
a
formal
written
request
for
the
test
result.
They
also
refused
to
print
out
a
copy
of
my
test
result
so
that
I
can
take
it
to
my
surgeon/s
before
my
next
surgery
in
a
couple
of
weeks.
These
are
MY
results,
why
are
you
refusing
to
give
them
to
me?
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