This place is a joke. You pay for the membership and you can use the facilities only in certain times of the day. No more than 3 sessions a day and duration 1h per session. Early morning, midday and evening. For the rest of the day they close the whole building for 'swimming lessons'. So I had to change all my schedules to be able to get what I paid for. I booked the steam room for midday on the Saturday, came to the centre as scheduled and was surprised how many brats were there. Anyway got changed and then realised that the swimming pool and health suite is closed I might not be open today. This is outrageous how the management takes the p*ss out of customers. I only came here because it's close to my house. I had to cancel my membership and choose somewhere else, because this place is unbelievable.

Experience deteriorated since the management handed over to Everyone active (previously absolutely fitness), and it deteriorates every week you visit the place. The jacuzzi never works, the steam room works but is closed anytime without any notice. Due to work, have less time to visit, but when you have time, the places won't be available or the sessions won't be scheduled at that time, so you are not left with many options. They have clubbed usage of steam room and jacuzzi with swimming although I am interested in using steam room and jacuzzi only. So if the swimming is fully booked you can't even go for steam room. During absolutely fitness time, your membership allowed you to go to any centre in Slough, but now it is to.one centre only. If you want more centres you have to pay more, although you will go to one.centre only at one time. Kids swimming classes gets cancelled sometimes but no money back considering the classes are so expensive. Showers don't provide hot water many times. Pool water is at less than desired temperature mostly. Whenever there are issues the employees there don't have a clue. Moreover sometimes some of there don't even respond properly or speak rudely. Don't have option of 0 stars otherwise would have given that. The current members are seriously thinking of leaving the centre in bulk. The management and the Slough borough council need to intervene urgently otherwise the dissatisfaction is growing day by day. Another horrible experience happened last Friday (16/09/22) - booked for health suite from 06:30 to 07:30 pm. There was a slot from 07:30 pm as well, but a guy (I am told that guy is centre manager) came and very rudely swung open the steam room door and asked us to leave without even giving any warning. We were disappointed but then got ready to leave but checked again to make sure that there is a session at 07:30 pm. When we pointed out to him, he peevishly apologised that it was his mistake. When a centre manager is so rude, what do you expect of other staff. When the centre manager does not know the schedule of the centre, what do you expect from other staff.

My daughter started doing swimming lesson here and it’s been nearly a year. She upgraded from stage 1 to pre-school stage 2 months ago and after one month we went to holidays and told the teacher that we are going holidays. We came back and went to class today and found there is new teacher. She has been enrolled from pre-school stage 2 to stage 2 and she can’t do that as she still need support and teacher told her to leave the lesson. I went to talk to teacher and she told me that pre- school stage 2 is no more and manager send email to everyone and I was shocked that I didn’t receive any email and she keep saying that I didn’t see the email. She is very confidently saying I didn’t see the emails which they sent and I need to talk to manager. Later pool manager come and told that they called everyone and leave the voicemail as well and I asked him why you didn’t sent emails and he doesn’t have any answer . Swimming teacher telling me that they sent emails and pool manager saying that they called everyone. I try to talk swimming manager Charlie Hens but I can’t reach her. They keep taking money from my account and they knows they cancelled the class. This is fraud from everyone active and very unprofessional answers from Langley leisure centre. We pay money for this and without letting us know you cancelled my daughter class and taking money from our account and I have been told to talk to head office.

The facilities overall are complete sheets. The swimming pool and sauna are open late at night mostly for children's lessons and if not children lessons are women's lessons.the gym apparently was refurbished but at the weight are only 4 benches and have to wait a list 45minutes on the q. When you join ask you for a fee for a month advance plus you have to pay days to the end of the month ( Im not might to pay but at least enjoy) When you ask the staff and tell them about that their answer was "we know that ,you have to come after 9pm today if you want to swim. Sorry about that" I already paid for a full year membership so nothing to do now. If you still want to enjoy the gym and swimming/sauna you hate to choose other gyms not like a joke in Langley expensive and 0 quality.

The swimming facilities are good - The u-shaped pool connecting the adult pool and childern/kids pool and pool water temperature is good. It is a nice place for swimming.

The worst service ever! I only give one star because I can't give them less! I had a membership for the swimming lesson, the water is cold and my little one got flu for 3 weeks! When I told them and I asked for a refund they said they can't do anything! The couch doesn't care about the little ones! I would definitely not recommended to go there!

FRUSTRATION DEFINE MY FEELINGS! I needed to upgrade my online account and as their app is rubbish, the person at reception made no effort to help. summing up the story. customer service is horrible! If you can choose another gym, do it!

Worst place I have ever seen, Especially at the pool always have their own set of rules which changes every week, jacuzzi never works and always out of order. Manager does not even know the meaning for the word “customer service”.At least 5 to 8 equipment in the gym will be out of order. No one cares about any complaints. This place is in serious trouble and needs proper management and care. Some staff really work hard but not supported enough by the worst management and maintenance.

Waste of time and waste of money with this center. My son is taking swimming lessons for the last 3 years and more than year passed and he is still in the same last stage. Parents are not getting any updates about the progress. Center is happy as they are getting the money and increasing their monthly charges regularly without improving any of their services. Advise new comers/customers to stay away

Meant to be open from 10am today (Xmas bank holiday hours), posters all over the gym and on Google confirming these hours. Gates were locked when I arrived, waited from 10-11am and no change. Called no answer, lights looked like they were all off. Very unprofessional. I also emailed the gym via their contact form on 1st Dec following ‘their rules’ on how to cancel your membership and no one bothered replying, it’s 27 Dec today! I’ve since had to take action and cancel my direct debit. Again very unprofessional.

The gym is equipped well enough, but it doesn't open until half 6 and this unfortunately means I can't get to work on time if I want to work out in the morning. Evening workouts are a no-no for me, so I guess I'll keep looking for somewhere else :(

Not that good, for that price and not many booking slots, rude staff that have absolutely no idea what they're doing and ignorant manager. Equipment constantly breaks and very small amount of it.

I use the centre for swimming and have been coming here for years, it’s definitely one of the better pools and swimming coaches here are excellent. Due to a back injury swimming is the only sport I can do and the centre and its staff have been a life line. I have gone from beginner swimmer to now doing lengths, my son who is 10 is a really confident swimmer thanks to this centre. It is a busy centre which is why the admin may seem a little slower but I’d hang on there, until you take lessons by the staff here it’s hard to have insight on what a great centre this actually is and how much the coaches know.

My brother has been going to swim lessons for more than a year and he’s been stuck in the same level since, they don’t give any updates to the parents or students, and for the time given for each lesson there are so many students per class. And either the spa is broken or the sauna isn’t open. There are male lifeguards walking around in the ladies swim session even tho there are female lifeguards working there and that too ladies session is only once a week for 45 minutes. gym machines are always out of order, and once they get out of order it takes weeks to fix?

When I have gone into the centre, the receptionist said they can't help with memberships at all as there are specific membership advisors (who aren't there). Surely receptionists should be able to help with simple membership requests? It took me 2 minutes over the phone (first time pick up) and visit to the gym by langley college to get sorted and I can go straight away. Phone calls to speak to membership barely picked up. Probably because the "membership advisors" aren't on shift. Although again when I have been called back the staff are nice and friendly. It is just a slow and off putting system. They do not allow a cheaper membership for just the gym without the swimming pool. The one off payment is very high (more than the student discounted monthly fee). For students who are going back to university and are around for a month or it is difficult. This gym has been here a long time and I really hope they improve so they can appeal to more people.

The website didn't say I had to book so myself and my grandchildren were very disappointed when the woman refused us entry despite there being no more that 15 people in the pool. 1 out of 10

Excellent Leisure Centre. Also like to add that Harmeet and Jack have been great at managing all the requests thrown their way. Keep up the good work.

I took my daughter for swimming lessons and the teacher she didn’t know at all how to deal with kids specially with the ones which was there for 1st time . Me as mother I didn’t feel that my daughter was safe at all she was not paying attention at children properly she was standing far from them . My daughter at some point slipped and was going under the water and i was telling the teacher to help her as she was going under the water and she was saying” It’s ok don’t worry “ how is that possible that she was this much careless with a child which was having her first lesson in her life this is unacceptable behaviour and reaction from her as a teacher, I had a bafd experience and I won’t recommend this place for children lessons specially for the beginners also water was very cold . I only let my daughter for max 10 min in the water as i was not able to take the stress and anxiety what I was feeling because of the careless teaching and also she was very cold and distant person I won’t even like her to be my teacher as an adult she is definitely unfitted for this job she had a very sour and repulsive face and attitude If I could I will give her —5⭐️

If you are booking this centre for the swimming pool, I would say that you can find some better place. First of all getting your slot is the biggest huddle after paying 30+ pounds. If you are looking for the spa, you don't need to heat it up as 8-10 members standing inside such a small place would automatically make it hot. Gym was better, but most of the equipments were "not working".

Visited on a Sunday evening. Pool was freezing cold, hardly any lights on in the pool area too. Only 1 of 4 hairdryers working. Jacuzzi was also very cold. Looks like they are trying to save money on heating costs, but then they should give us a refund on the membership fees. Immediate action is required. We pay our membership fees on time, so the facilities should be up to standard.

Gym equipment is good but is a bit crowded after new year even in midday. Langley is more expensive than other gym everyone active like The Centre in Slough or Spelthorn in Staines. Need to upgrade from £30 to £32,5 because is the nearest one for me .

Pool was freezing cold! Too cold for a baby to be in. I have never been in such a cold pool. Nothing to play in there any more. Not even a little slide for kids. Such a boring pool. Seems this pool is all about the swimming lessons these days as I’ve tried to go in the past on a Saturday and it’s swimming lessons all morning. Not enough showers and the water kept running cold. Should be bigger showers for mums to shower their kids in private. Half of the changing rooms weren’t open and the floor was filthy. Didn’t see anyone clean up in the hole 2 hours I was there.

The gym is great, with the latest machines. However, trying to get a space in the fitness or swimming sessions is a struggle. Even after paying a monthly membership, you have to wait until a week before to book. It’s literally fastest finger first! It’s a shame, the sessions are popular so they should have more of them, or try and do something where more people can book these sessions. Staff are quite helpful.

Even don't want to give this single star to them but without it can't give review. They don't have any appropriate system even you have membership. I am paying from last three months for membership but they didn't permit me for swimming by sayinv that you are not permitted to go beafore 9. While taking money they don't show you plan and after then they deny you for using it.

The gym is great, with the latest machines. However, trying to get a space in the fitness or swimming sessions is a struggle. Even after paying a monthly membership, you have to wait until a week before to book. It’s literally fastest finger first! It’s a shame, the sessions are popular so they should have more of them, or try and do something where more people can book these sessions. Staff are quite helpful.

mixed feelings. There are too many booking slots for the pool, around 12 per lane. As a result it gets really packed most of the time which means you don't have much space to swim and it's easy to bump into other people by accident. Steam room and jacuzzi break down fairly frequently which is rather disappointing. A lot of lockers are unusable either because of damaged locks or wrist bands ( you can leave the key near the pool if the wrist band is damaged .I believe membership holders should be allowed the luxury of own locker but I guess that's not feasible. No complaints about staff, they seem ok. Water dispensers available which is a plus. The main reason i chose this centre was that it's walking distance for me. I'd say if you're after a relaxed swim every now and then - it's great. For more vigorous sessions or professional training- I can't recommend it. Update - Nov 2022- all lockers now have brand new wrist bands.

Great service provided by Luke today! Thank you so much. You're a real credit to the centre.

A fantastic all in one leisure center for residents of Langley village. It's main features are two swimming pools and a well equipped gym.

Poor service Several bikes not working. Requested they be fixed multiple times but did not happen for 6 weeks. Had to miss a session because it was fully booked and 4 bikes out of around 20 not working. Turned out I was paying more than needed because I only had to go to Langley because they cancelled 3 out of 4 evening spin classes in my local gym even though that one class is always heavily overbooked.

Took my toddler to public swimming, we had a good time! Receptionist was friendly, we enjoyed the main pool and the beach area, and walking through the little water jets. Plenty of other families there but not too crowded. It was pretty clean and looked fresh. It is very handy for the bus as well. The water was a little cool but not too bad. Would recommend bringing pool toys for kids, and note you need a pound coin for the locker. There was nowhere specific to leave a buggy, receptionist advised us to leave it on the side of the pool, but I'd probably check each time.