Soy clienta desde hace muchos años. hoy he realizado una llamada para ver si tenían en Stock algunos productos que necesitaba y me ha atendido una señora con muy malos modos no dejando me hablar porque tenía mucha faena según ella y me ha colgado el teléfono. He vuelto a llamar para que me aclarara lo de los productos y le he dicho que no tenía el porqué tratarme así y menos colgarme el teléfono y que iba a poner una hoja de reclamaciones y su contestación ha sido que muy bien que ahí me espera. El trato por parte de esta señorita( llamémosla así) ha sido verdaderamente lamentable si no saben estar en un sitio público que se vaya al paro que mucha gente necesita trabajar. En breves pondré una hoja de reclamaciones a la central. Es una lástima que con la gente buena que hay en el paro haya este tipo de personajes trabajando cara al público. Espero que a su gente la trate mejor.

Poor logistics and commercial management system. We are going to exchange one size for another. More than 20 minutes with the management accumulating more and more people in the queue. In the end the solution is to order the good size as a new order that will arrive at the store. Since it is a new order, they make me pay €3 because the item is no longer on sale. It must be the only store in the world that makes you pay to change a size. A few days later the message arrives that it has arrived. Let's go pick it up. And it's not there. The saleswoman tells us that we have already picked it up. End of discussion. They give the package to someone else and refuse to give the claim form. Call us on a phone number and we can file a claim there. On top of that I have to waste my time. He does not believe that they made a mistake because each shipment has its number. That I must have given the number to someone. Which is of little use if you later pick up the wrong package and deliver it. Clear. Package delivered. And that's it. After days of calls and complaints, they acknowledge that they have delivered the package to another person by mistake and that they are going to return it to us. It's winter pajamas that won't even be released this year. I judge only the management and logistics system because I deduce that the saleswoman's arrogance is nothing more than the result of working in terrible conditions.

M encata...

Good place to buy women's underwear

The prices are already known to be a little high, but what I dislike are the sizes, which are tiny. However, the winter pajamas are very nice, good and normal sizes.

The excellent treatment on the part of the shop assistants, one of them stayed a little longer to help her colleague and charge us so as not to wait (the girl with dark hair and glasses was there since 10 a.m. and it was after 4 p.m.) . The store is very organized and the fitting rooms are organized, they are on sale and have a variety, I really liked it, I will return…

They did not want to assist me at 8:05 p.m. when their hours are until 9 p.m.. Terrible attention and horrible treatment from the employee.

I went this Friday afternoon to pick up a package that I had ordered online. I was served by a brunette girl with short hair who was “very nice” for saying something, I don't know if she was stressed because of Black Friday or what, but I would like to remind her that she works for the public and that if she doesn't like her job, I invite her to search others because I had to put up with a bad answer from him and I kept quiet out of politeness. I simply asked him if he could give me a bag and an envelope so I could wrap the package since it was a gift. Since I had ordered 3 items, I didn't know if they would fit in the same envelope and I asked her to see what she thought, since she understood more. Answering me literally: “well, my daughter, I'm going to know what you're wearing” and blowing. His partner jumped in to explain to me that I should rest assured that it would fit me. (She was a blonde girl with a high tail) because I imagine she realized how poorly educated her classmate was.

I love your products, but I want to highlight the attention received by Inés for her patience and kindness. Thank you.

On Monday, 01/15/24, I was at the La Fira shopping center in Reus, where I went to Woman Secret to buy some pajamas that marked 15.99 according to the sticker. And the cashier charged me 19.99, which when I made the observation that that was not the price, her response was that customers now have the practice of changing prices and when you go to the cashier it is different, because according to at checkout it is registered! Therefore he urged customers to be alert to this scam! Why scam? Because today, 01/18, I was at the Salera shopping center in Castellón where I realized that the same pajamas I bought had the same sticker with the price of 15.99 So be alert.... to this situation!!!

(Translated by Google) variety of genre Bras, panties, pajamas, dresses. Original and good genre. (Original) Variedad de genero. Sujetadores, bragas, pijamas, vestidos. Originales y buen genero.

(Translated by Google) I go very often, but this last time a couple of weeks ago, I was served by a girl with straight blonde hair and lovely. He applied discounts and offered me offers to make my purchase round. I have worked for this chain (not in La Fira, in Rambla Nova) and I greatly value the work that the sales assistants do, which is why I want to congratulate that girl in particular and the rest of the team for the friendly and personalized treatment they give . As a suggestion, I would appreciate it if you also had XXL sizes displayed, I normally go to the web to buy this size, which is what I wear, but sometimes being able to see the size at the moment would be great. (Original) Voy muy a menudo, pero esta última vez hará un par de semanas, me atendió una chica con el pelo rubio y liso y encantadora. Me aplicó descuentos y me ofreció ofertas para hacer mi compra redonda. He trabajado para esta cadena (no en La Fira, en Rambla Nova) y valoro muchísimo el trabajo que hacen las dependientas, es por esto que quiero felicitar a esa chica en especial y al resto del equipo por el trato tan amable y personalizado que dan. Como sugerencia, agradecería que tuvieran expuestas también tallas XXL, normalmente recurro a la web para comprar esta talla que es la que uso, pero a veces poder ver la talla al momento sería genial.

Soy clienta habitual de vuestros productos y me gustan mucho,su relación calidad precio esta muy bien. Pero en la tienda del Centro comercial la Fira de Reus me han atendido fatal en concreto una dependienta que se llama Patricia, una chica rubita, mal educada , malas formas ni te mira a la cara y pocos modales para estar de cara al público. Las dos veces que he ido últimamente me ha ha atendido ella por mala suerte y a cúal de las dos veces peor. Es una pena que tengais personas tan poco cualificadas cuando existen personas muy buenas para estar de cara al público y es un desprestigio para vosotros com marca . Yo no pienso ir más a esta tienda.

(Translated by Google) The products, the decoration, the way everything is exposed to see it and the saleswoman, the best (Original) Los productos, la decoración, la manera en que esta todo expuesto para verlo y la dependienta, lo mejor

Las dependientas no te ayudan en nada, ni en saber tu talla ni en buscarte productos, si quieres algo lo tendras que hacer tu mismo.

Siempre trobo el que necessito llàstima que sigui tant petita la botiga...la veritat que la del centre era més acullidora.

(Translated by Google) The place is very cool, well arranged, the clothes, pajamas, sandals, bikinis... Very cool, I highly recommend it (Original) El sitio muy chulo,bien areglado,la ropa,pijamas,sandalias,bikinis... Muy chulo todo lo recomiendo mucho

Entrado a la tienda la fira Reus a las 20:20h y PROBADORES CERRADOS, me parece muy mal ya que aún les quedaba más de media hora para cerrar tienda. Esto ha hecho que no comprado nada. Y últimamente deja mucho que desear el trato

(Translated by Google) My favorite clothing store. There are always many sales. (Original) La meva botiga preferida de roba. Hi ha sempre moltes rebaixes.

This afternoon at 8:05 p.m. we entered the store at the La Fira Shopping Center in Reus, I had to exchange a Christmas gift for another size and I wanted to try on the new size, which was my surprise when the shop assistant told me that The changing rooms CLOSED AT 8pm even though the store closed at 9pm, because they had to tidy up the store. It doesn't seem normal to me that they restrict locker room hours if the store is open. I hope they do something about it.

(Translated by Google) Variety of face-to-face and online products. Competitive prices especially in sales season. Too bad the staff is less helpful than desirable. (Original) Variedad de productos presenciales y online. Precios competitivos sobretodo en temporada de rebajas. Lastima que el personal sea menos servicial de lo deseable.

Esta tienda me encanta aunque suelo comprar más por internet, la ropa es excelente calidad y diseño. La tienda de Reus es más amplia que la de Tarragona centro comercial tiene más variedad y la atención también es mejor.