5/5 Nakia C. 2 years ago on Google
After
reading
the
online
reviews
and
visiting
other
jewelry
shops
in
the
area,
I
went
into
Platinum
and
Gold
in
search
of
an
upgrade
to
my
wedding
ring.
I
was
honestly
a
little
skeptical
because
the
store
didn't
look
as
big
and
flashy
as
the
big
box
jewelry
stores.
I
went
in
with
low
expectations
but
what
the
outside
lacked
in
flash,
Charles
made
up
for
several
times
over!!!
He
was
very
friendly,
knowledgeable,
as
well
as
patient
and
thorough
in
explaining
his
industry.
We
discussed
the
option
for
customizing
a
ring
which
I
always
thought
would
be
far
outside
of
our
budget.
I
left
unsure
but
decided
to
call
him
back
and
explore
that
option.
I
am
so
very
happy
that
I
did!
I
described
to
Charles
what
I
wanted,
he
caught
the
vision,
and
passed
it
on
to
his
designer!
I
was
presented
with
CAD
pictures
of
the
ring
and
I,
with
much
hesitancy,
approved
it.
Looking
at
the
CAD
representation
did
not
give
me
a
real
feel
for
what
the
ring
would
look
like
once
complete.
But
Charles
was
so
excited
about
it
because
he
could
envision
it
that
it
made
me
trust
that
both
he
and
his
designer
would
present
me
with
a
ring
I
loved.
The
next
step
was
picking
out
my
centerstone
and
to
my
delight
being
able
to
examine
it
under
the
loupe
and
microscope!
The
whole
process
was
very
smooth!
Every
question
or
concern
I
had
he
answered
day
or
night,
fully
ensuring
that
I
understood
everything
concerning
my
ring.
The
cost
of
the
ring
was
far
less
than
what
I
imagined
a
custom
ring
would
be.
Charles
helped
to
ensure
that
the
cost
was
in
line
with
my
budget!!
I
am
so
glad
that
I
stepped
outside
of
my
normal
overly-cautious
and
analytical
self
to
trusted
him,
his
expertise,
and
his
genuine
character!
My
ring
is
absolutely
beautiful!!!
I
am
not
sharing
photos
of
this
one-of-a-kind
beauty
because
I
want
to
keep
it
that
way!
:)
But
because
of
my
ring
and
the
quality
service
offered
at
Platinum
and
Gold,
Charles
has
earned
my
business
for
life.
I'm
recommending
him
to
anyone
in
need
of
a
great
jeweler.
Whether
he's
your
first
stop
or
last
stop,
just
be
sure
and
stop
by
before
you
buy
anywhere
else!!!!!