Platinum and Gold Jewelers image

Platinum and Gold Jewelers

Jewelry store Jewelry designer Watch store Jewelry buyer Gold dealer Watch repair service Wholesale jeweler Wholesaler Diamond buyer Coin dealer

One of the Top rateds in Murfreesboro


Address

202 N Thompson Ln C, Murfreesboro, TN 37129, United States

Website

www.platinumandgoldjewelry.com

Contact

+1 615-624-6086

Rating on Google Maps

5.00 (363 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 10 am to 6 pm
  • Wednesday: 10 am to 6 pm
  • Thursday: 10 am to 6 pm
  • Friday: 10 am to 6 pm
  • Saturday: 10 am to 2 pm
  • Sunday: Closed
  • Monday: 10 am to 6 pm

Featured Reviews


Frequently mentioned in reviews: ring (33) jewelry (28) Charles (28) Ryan (16) service (14) Gold (14) Platinum (13) diamond (12) recommend (12) beautiful (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Nancy F. 2 years ago on Google
    Walked into this jewelry store to sell some pieces of gold jewelry along with a diamond appraisal and left TRULY amazed. Both Ryan and Charles were so knowledgeable in the industry and kindly shared some of what they know with me. Charles gave me a whole class (with written examples) on how to sell online. His tips are useful and priceless !!! I told him, he should charge for the service (it is that good). Give them a try, you won’t regret it. Thanks guys be blessed for sharing!
    1 person found this review helpful 👍

  • 5/5 Janice D. 1 year ago on Google
    I love my set of Wedding Rings. They are truly beautiful and are well made. I get compliments every day. The details in the design make this set of rings outstanding. The tiny hearts on the under side of the ring make it truly special as well.
    1 person found this review helpful 👍

  • 5/5 Cassie A. 9 months ago on Google
    I’ve been putting off fixing/cleaning my wedding rings because cost/quality of service at the previous place I went. I finally took the time to research a few places and ended up at Platinum&Gold because of their other reviews. So I feel it’s only fitting I add my own review that I’m very happy with the cost and quality of service! Quick turn around time too which is always appreciated. I absolutely will be back and encourage anyone I can to do the same.
    1 person found this review helpful 👍

  • 5/5 Van S. 1 year ago on Google
    Friendly, honest, professional service and very fair pricing. The repair Charles completed on my gold necklace was extremely well done and priced much less than a big box competitior. Also, the custom made jewelry here is of higher quality and much better pricing than other "brand name" boutique jewelry stores. Worth the visit if you need their services or are in the market.
    1 person found this review helpful 👍

  • 5/5 Joi S. 4 months ago on Google • 27 reviews
    Ryan & his staff fixed an old but precious ring for me that I wasn't sure could be salvaged. They did a beautiful job & it looked better than new! They also did it quickly bc I was going out of town & wanted to wear it which I so appreciated!

  • 5/5 Amanda W. 7 months ago on Google • 10 reviews
    My husband got my ring upgrade here and Charles did an amazing job!! I’m absolutely in love with my ring and it was custom designed exactly what I was wanting! 10/10

  • 5/5 Dorine M. 7 months ago on Google • 4 reviews
    We needed a jewelry repair on a treasured family cross. The repair was expertly completed in a timely fashion. So pleased a neighbor recommended Platinum & Gold Jewelers to us. We also highly recommend them. Excellent customer service! Ryan was excellent! We will definitely be going back here.

  • 5/5 Stacy P. 5 months ago on Google • 3 reviews
    I loved everything about my experience at Platinum and Gold Jewelers. They made my wedding ring look like new! This was not my first time using them and definitely won’t be the last. I highly recommend them for all your jewelry needs!

  • 5/5 Theresa B. 7 months ago on Google • 3 reviews
    Great customer service from trustworthy people! I have used their service for jewelry repair, engraving, and most recently trading in my old broken gold (that could not be repaired) for new beautiful jewelry, I could be proud to wear! They offered me a very fair price with dollar for dollar credit at the store. I was SO SURPRISED to discover what my old gold was was valued at- not to mention how much I was able to buy with the great prices these guys have to offer! They’ve never been pushy. The sales person actually took the time to help me find the best value for my money. They have a customer for life, in me!!! I strongly recommend supporting this locally owned, small business!!

  • 5/5 Abey G. 4 months ago on Google • 3 reviews
    AMAZING PEOPLE. went into get my watch band adjusted, turns out my watch band couldn't get adjusted and is very hard to even work with. in the process of trying to adjust it, they messed up and called me and told me they'd give me a new band completely free. OVERALL AMAZING EXPERIENCE. I HIGHLY RECOMMEND THESE JEWELERS. they stay true to their word and are very honest people. THANK YOU!!!

  • 5/5 Reuben B. 5 months ago on Google • 3 reviews
    My fiance and I came in not even knowing what we wanted for our wedding bands, and Charles was incredible helping us find styles we liked and found us plenty of options. He's very honest and incredible to work with! I know we will be happy with our final products! Thank you Charles!

  • 5/5 Craig S. 7 months ago on Google
    This place is AMAZING! The guy's are so knowledgeable and will help you with whatever you need. They designed the engagement ring for my fiance and it turned out beautifully, she absolutely loved it. I can't thank them enough for their hard work and help to make that special moment even better!

  • 5/5 Kyle B. 7 months ago on Google
    Best place in town! They are extremely professional. I have had them fix rings, watches, and come up with designs for future jewelry. They truly can do everything and anything. Chaz is very knowledgeable and patient. He will answer and question and is willing to be creative. I highly recommend.

  • 5/5 Ryan C. 7 months ago on Google
    I had an idea of what i wanted for an engagement ring and Charles hit the ball out of the park! The whole process was hassle free and the level of professionalism is second to none. Charles was honest, informative, and a pleasure to do business with. Will definitely be coming back in the future!

  • 5/5 Nancy G. 7 months ago on Google
    I purchased a rose colored ring from another jewelry store. They assured me they could rhodium plate the ring. Unfortunately it looked terrible. I took it to Pladium and Gold Jewelry Store . I promise it looked like a million dollars when they finished. I will be visiting them again and I highly recommend you visit this store for your jewelry needs. You will always want to use them. High quality jewelry and a very good and fair price.

  • 5/5 Jean Marie T. 1 year ago on Google
    Charles is an excellent jeweler. Not a fancy store but the quality & prices are great. Charles is very helpful creating new jewelry from older pieces. This is the only jeweler I use

  • 5/5 George R. 1 year ago on Google
    Amazing customer service! So nice and informative! Didn’t even charge us money to look at my late mother’s jewelry and inform us on each piece of jewelry. I highly recommend them and will for sure be going back.

  • 5/5 Nakia C. 2 years ago on Google
    After reading the online reviews and visiting other jewelry shops in the area, I went into Platinum and Gold in search of an upgrade to my wedding ring. I was honestly a little skeptical because the store didn't look as big and flashy as the big box jewelry stores. I went in with low expectations but what the outside lacked in flash, Charles made up for several times over!!! He was very friendly, knowledgeable, as well as patient and thorough in explaining his industry. We discussed the option for customizing a ring which I always thought would be far outside of our budget. I left unsure but decided to call him back and explore that option. I am so very happy that I did! I described to Charles what I wanted, he caught the vision, and passed it on to his designer! I was presented with CAD pictures of the ring and I, with much hesitancy, approved it. Looking at the CAD representation did not give me a real feel for what the ring would look like once complete. But Charles was so excited about it because he could envision it that it made me trust that both he and his designer would present me with a ring I loved. The next step was picking out my centerstone and to my delight being able to examine it under the loupe and microscope! The whole process was very smooth! Every question or concern I had he answered day or night, fully ensuring that I understood everything concerning my ring. The cost of the ring was far less than what I imagined a custom ring would be. Charles helped to ensure that the cost was in line with my budget!! I am so glad that I stepped outside of my normal overly-cautious and analytical self to trusted him, his expertise, and his genuine character! My ring is absolutely beautiful!!! I am not sharing photos of this one-of-a-kind beauty because I want to keep it that way! :) But because of my ring and the quality service offered at Platinum and Gold, Charles has earned my business for life. I'm recommending him to anyone in need of a great jeweler. Whether he's your first stop or last stop, just be sure and stop by before you buy anywhere else!!!!!

  • 5/5 Leann P. 2 years ago on Google
    I am exceptionally happy with the service I received from Platinum Gold & Jewelry. I purchased a 7-1/2” length 2.85 carat diamond tennis bracelet from Charles. Since this is not a common size, I was having trouble locating the bracelet at the local jewelry stores. Charles custom made my bracelet and advised me on the color and clarity of the stones. He communicated with me on a regular basis which made me feel comfortable with my buying decision especially since I live in another state. Once my bracelet was created, it was shipped over night. Charles created a beautiful diamond bracelet with a lot of sparkle. I will definitely purchase more jewelry from him.

  • 5/5 Karen D. 1 year ago on Google
    I was referred to Platinum and Gold Jewelers by a friend. I was shopping for a special pair of diamond earrings. Ryan found a pair of diamond studs that are perfect and even recommended a lesser priced pair without compromising on quality. He made me diamond jackets to go around the studs and the finished earrings are spectacular. I was provided with a written appraisal as well. I could not be more pleased with the experience I had. Ryan and Charles are more than professional. They are honest, kind and easy to work with. I would recommend them to anyone and would definitely buy from them again.

  • 5/5 Jennifer 1 year ago on Google
    I am blown away by my beautiful ring. I went to several jewelers and once I spoke to Charles I looked no further. He and Ryan are both kind and experienced experts. I had not thought about diamonds in 20 years (unfortunately my stone fell out of my original engagement ring several months back) and they helped me narrow a tough decision down very easily. I even upgraded with a new diamond band. It’s gorgeous!!

  • 5/5 Mary Cate P. 1 year ago on Google
    Holy cow this place deserves all the 5 star reviews! My husband and I came in 2 weeks before our wedding to buy our rings, and they worked with us to get us exactly what we wanted and so quickly. My husband has big knuckles but a thinner finger and picked a type of metal that couldn't be resized. On our wedding day he barely got it over his finger. We brought it back to get a new ring not once but twice (that's tree rings for him for anyone that is counting) and they were so courteous and helpful. Also bonus they have a great selection and you get to see some cute pups!

  • 5/5 David H. 1 year ago on Google
    When I went to buy an engagement ring, Platinum and Gold Jewelers were the first and as it turned out, the only place I needed. Ryan and Charles are very knowledgeable and professional. They talked me through the process and I was convinced of my decision to do business with them. My fiancé loves the ring they designed and I am pleased with the cost! Going forward, we will continue to purchase all our jewelry with P&G! Thank you Ryan and Charles.

  • 5/5 Jenia T. 2 years ago on Google
    Brought my ring in to be sized and fixed after it had to be cut off my finger. I’m brought them a sad misshapen treasure and they gave me my ring back as sparkling and beautiful as the day I got married. Thank you!! Definitely will recommend them to anyone in need of jewelry or jewelry repair. Prices were reasonable and they genuinely care.

  • 5/5 Angela S. 1 year ago on Google
    Thanks so much for an awesome experience with my new favorite jewelry store and especially my jeweler, Ryan. I took in diamonds that had belonged to my mom and he created a beautiful ring for me. Ryan was so patient and kind as he kept suggesting ideas until we came up with one that would work.. I just love this place and the customer service was more than a 5 star. I will continue to use them and will recommend them to anyone I know who needs help with jewelry. Its hard to find this kind of honesty and kindness anymore. Thank you guys for everything.

  • 5/5 Valerie P. 1 year ago on Google
    My son recommended this Jeweler,I had aquamarine stones from broken bracelet that I wanted set into something different,Charles(chaz) was quick to find ideas,I decided on ring. Turn around was quick especially @christmas rush. The ring is beautiful, thank you Chaz. If you are looking for honest,work hard to satisfy customer then Platinum & Gold Jewelers is your place.And the sweet pups are precious. Thank you again.

  • 5/5 Brian K. 11 months ago on Google
    Took excellent care repairing our daughter's special necklace. Even though it was a cheap Amazon necklace, it has a lot of sentimental value and they repaired it with the same level of care as if it were a high-ticket item. Very kind and attentive. And the dogs were sweet, too!

  • 5/5 Jennifer D. 1 year ago on Google
    This place has excellent customer service, great prices and adorable pups you can pet while you wait. Got a diamond I already owned set in a pendant and I’m so pleased with how it turned out. I will be back for all of my jewelry needs. Thanks!

  • 5/5 Travis R. 1 year ago on Google
    Our wedding rings are PERFECT! Charles listened and helped us create the ring exactly as we envisioned it. Ryan found an amazing, beautiful, and unique stone. So happy with the process. Low pressure and exceptional quality for our custom rings. Can’t recommend these guys more highly! Thank you Charles and Ryan!

  • 5/5 Sharon S. 1 year ago on Google
    Superb craftsmanship, excellent customer service and awesome pricing! After having my wedding ring fixed TWICE by a ‘national chain’, when the top center diamond setting completely sheared off from the ring, I took it to Platinum and Gold. Not only did they fix it beautifully (you could pass a toothpick between the diamond and the setting with the national chain’s ‘fix’ and it looked horrible!) but they fixed it quickly (about a week vs the prior several weeks) and at a cost much less than the national chain. I’ll take quality work, attention to detail and great pricing any day!!! Thanks P & G!!

  • 5/5 Elena B. 1 year ago on Google
    Amazing service and expertise. Communicates well and takes time to find or create exactly what we wanted. Have made several purchases including several custom pieces. Honest and fair pricing! Charles and Ryan are knowledgeable and take great care in their customers-this is the only place we shop for jewelry now or any jewelry needs.

  • 5/5 Annie P. 4 months ago on Google • 1 review
    My fiancé and I visited the store last fall to look at engagement rings. Charles was very kind, helpful, and respectful of our budget. A few weeks later, we purchased a diamond from an auction company and Ryan allowed me to ask a ton of questions about the diamonds we were looking at before purchasing. Once my fiancé received the diamond, he brought it into Platinum & Gold where Ryan handled the entire process. I believe it was finished in about a week and a half or maybe even just a week. We got engaged in December and they have been so helpful with things ever since. They want to do right by their customers and they will make sure of it. Give them your business! Side note: my engagement ring is STUNNING. It's been two months and I still stare at it 50 times a day.

  • 5/5 Laura S. 4 months ago on Google • 2 reviews
    I needed to remove a couple of links from my watch, I was happily greeted by two lovely tiny dogs. Ryan, welcomed me and asked what I needed. He gave me the price and went to work right away. He was polite, professional and worked diligently with care. Thank you for such a wonderful experience. I highly recommend Platinum and Gold Jewelers!

  • 5/5 De W. 5 months ago on Google • 1 review
    Platinum Gold & Jewelry was recommended to me by a coworker and I am very glad she did! The few times I have been in, has been a wonderful experience. Although my needs were not for “high end” jewelry, Charles treated me and my needs as if they were. I do highly recommend them. Very nice and professional.


Call +1 615-624-6086 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ Kerbside pickup
    • ✓️ In-store pick-up
    • ✓️ In-store shopping

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