Just Eat image

Just Eat

Meal takeaway Meal delivery Corporate office Software company

😠 Justeat Denmark, the most thief and Stealing company in a legal way in Denmark for restaurants owner and customers! They promise you something and they never deliver what they promised you! They take 22% commissions of the restaurant sales plus fees for delivery. They owe us a lot of money and the... People often mention service, order, restaurant, money, customer, minutes,


Address

Lyngbyvej 20, 2100 København Ø, Denmark

Website

www.just-eat.dk

Contact

+45 70 20 86 84

Rating on Google Maps

1.80 (273 reviews)

Open on Google Maps

Working Hours

  • Friday: 7 am to 12:30 pm
  • Saturday: 7 am to 12:30 pm
  • Sunday: 7 am to 12:30 pm
  • Monday: 7 am to 12:30 pm
  • Tuesday: 7 am to 12:30 pm
  • Wednesday: 7 am to 12:30 pm
  • Thursday: 7 am to 12:30 pm

Featured Reviews


Frequently mentioned in reviews: service (17) order (14) restaurant (9) money (8) customer (7) minutes (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Marco M. 4 years ago on Google • 3 reviews
    Justeat Denmark, the most thief and Stealing company in a legal way in Denmark for restaurants owner and customers! They promise you something and they never deliver what they promised you! They take 22% commissions of the restaurant sales plus fees for delivery. They owe us a lot of money and they never paid after we closed with them. The reason why we closed their service with our restaurant because we found out that they are cheating us to get more money from us. The marketing guy Oskar promised us to increase our revenue by putting us on top placement and we will get good ROI and if it didn't work out we can sign out any time we want and we have ended up that what we are making in Justeat revenue we pay it to them for top placement. The funny thing is that they took back their printer immediately after we informed them that they are cheating to get more money but they still sending us bills to be paid for top placement in their website. They still owe us the last periods money and they need to pay. I DO NOT RECOMMEND ANY RESTAURANT OWNERS TO DEAL WITH THIS COMPANY!!! The worse service and money cheater I have ever seen in legal way.
    6 people found this review helpful 👍

  • 1/5 Carlos R. 1 year ago on Google • 3 reviews
    Terrible service, I order though the app from a restaurant 5 minutes driving away, and the food takes MORE THAN 2 HOURS to arrive. When trying to contact them on the chat they say they have no responsibility and blame the restaurant while saying they can not even compensate me (and again blaming everything on the restaurant. The last 2 times I ordered here was the same experience, never using Justeat again.
    3 people found this review helpful 👍

  • 1/5 S B. 3 months ago on Google • 150 reviews New
    Takes forever to deliver and very inferior service compared to Wolt.

  • 1/5 Lydia B. 3 years ago on Google • 3 reviews
    Just- Eat unfortunately messed up our order twice in a row for two different restaurants on two different evenings. They fortunately did give us a refund both times HOWEVER this involved having to spend over an hour on each occasion between waiting on food that never arrived and having to contact customer service (which isn’t the quickest process typically). When the whole basis of their service is to provide convinience at a premium, I’m not sure if their services fit the bill... so spend your hard earned money at your own risk.
    2 people found this review helpful 👍

  • 1/5 Miranda T. 2 years ago on Google
    Just Eat's IT always has problem and make us crazy. We are an restaurant and got an account in Just-Eat.dk to manage our page. Suddently they sent us a new complicated password to login while we did not have any request about that. Ok. But after login with their new password, we cannot find how to change their complicated password to a new password for easier remember.
    1 person found this review helpful 👍

  • 1/5 Cal 2 years ago on Google
    The worst delivery, the worst customer service, the worst everything. Every single time without fail there is a 2+ hour wait and always the wrong order. I wish Walt was in my area so I don’t have to use this rubbish business.
    1 person found this review helpful 👍

  • 1/5 Aleksandra A. 1 year ago on Google • 46 reviews
    Never order from there! Waited for 2 hours and got the wrong order in the end.. The support doesn't even reply when I wrote them that I didn't get what I ordered, but I guess I am lucky some people didn't even receive an order at all. Just order from Wolt, but NEVER from JustEat!!! Worst delivery service ever!

  • 5/5 Shuyang 3 months ago on Google • 19 reviews New
    Frankly, we have been through hell waiting more than 2 hours for the food we ordered through the Just Eat app. By contacting the customer service, I got in touch with Ali of Just Eat and what a guy! He immediately apologized and did everything to make sure the order went through so we could get our food. We were just so hungry that we just wanted our food but still giving 5 stars thanks to the service of Ali.

  • 1/5 Pearl O. 2 months ago on Google • 4 reviews New
    Totally wasted nothing to like about doesn’t even know what they are doing totally sucks never using this again in my life

  • 5/5 Kate B. 2 months ago on Google • 3 reviews New
    Excellent customer service. Thank you for contacting me so quickly regarding my query, Emily. 😊😊😊😊😊

  • 5/5 Jerre W. 2 years ago on Google
    Why all the bad reviews for Just Eat if it is the restaurants that are responsible for the bad food or long waiting time? The Just eat app works fine and is really easy when on holidays. Thanks!

  • 1/5 Marta S. 2 years ago on Google
    Horrible customer service. My order was delayed 2hrs, I called to cancel it and ask for a refund. Half an hour later food is delivered and money taken from my account. Customer service on the phone was very unhelpful - NOT THE WAY HANDLE THE BUSINESS.

  • 1/5 Nicklas O. 2 years ago on Google
    Horrible service. There are other more professional services available in Denmark.

  • 1/5 Karolina D. 2 years ago on Google
    1 star because I can't give zero. Horrible customer service. We've waited over 2 hours for our order - which has been "cancelled" after being already on our way. They said they won't return the money but they can offer us a voucher. 2 hours lost, no food and extreme anger for ever trying this bullsh*t company.

  • 1/5 Smith L. 2 years ago on Google • 1 review
    After Just Eat change their system (07 Apr), there are many error and we cannot contact to Just Eat. As a restaurant, we think their new order paper and Just Eat's pad are so complicated and make us be confusing. We never cannot contact to Just Eat hotline, and they also not re-contact us. If customer use Just Eat order and Just Eat also delivery, i think the problems are more terrible. Therefore we never use Just Eat's drivers. We have own drivers. Actually customers could order by Just Eat app, and restaurant will deliver (if restaurant has driver) Just Eat should fix their system as soon as possible, or customers will move to Hungry, Wolt...
    2 people found this review helpful 👍

  • 1/5 Firas EL B. 2 years ago on Google • 2 reviews
    I have now experienced Just-eat and can clearly see the reason competitors like WOLT, Foodoora etc are growing and expanding and just east is left behind! You are officially the worse food deliver service available so far! For a food deliver supposedly confirmed after 40 minutes, then 5 minutes before arrival time 18 minutes have been added, then 10 minutes later another 40 minutes have been added! And so far the order wasn’t received ! This is absolutely the last time I ever use this service !


Call +45 70 20 86 84 Open on Google Maps

Trends



Last updated:

Similar Meal takeaways nearby

Gasoline Grill image
1
Gasoline Grill
Hamburger restaurant
👍 Good concept with Gasoline Grill. Quality burger with simple and fresh ingredients. Everything made fresh on the spot. Had the Original Burger combo with organic fries, truffle salt and a beer to wash it down. Give it a try!
$$ $$
4.50 (4.2K reviews)
McDonald's image
2
McDonald's
Fast food restaurant
Classic, long-running fast-food chain known for its burgers & fries.
$$ $$
3.50 (2.9K reviews)
Tommi's Burger Joint image
3
Tommi's Burger Joint
Hamburger restaurant
😠 This place has great reviews but tonight they are either drunk or high. Messed up my entire order including kids burgers. Food is not cooked and I can’t wait another 30 minutes for them to redo it. Otherwise nice staff.
$$ $$
4.30 (2.3K reviews)
Restaurant Flammen - Nyropsgade image
4
Restaurant Flammen - Nyropsgade
Restaurant
👍👍 If you’re a meat lover, then this is one place you definitely need to check out. That night, they had at least 16 different kinds of meat available for the buffet. Really nice and polite waiters. Loved how they explain each type of meat to you before you get serve. Definitely will be there again
$$ $$
4.00 (1.9K reviews)
Last updated:
()