terrible service. the only attentive person is the manager, the rest of the staff does not seem to care about his work

Horrible service.......you call and leave messages for the Dr and never get a call back. And the poor excuse is that the new answering service is not doing the job. I had to change my mother to Leon, and the service there has been wonderful.

What a horrid service from what was once a very service-oriented organization. Not sure if they are in a process of saving money but the people are totally disorganized and truly incompetent. I have left 8 messages to have a call back from the nurse assistant to my elderly relative who has been a member for years now, and absolutely no response. There is a complete disregard for members services who are not able to visit the clinic and need inhome care. Such a ripoff

They take good care of my health and They are highly recommended. Mg

I have been a long time in this clinic and my Doctor, Mr. Florez is the best Doctor of the world, he listen you you and always is trying to help.

What a terrible experience it has been to be a patient at this clinic! My PCP was changed without prior notification and the new PCP refuses to give me a medication that I have been taking for years and that if I stop taking it suddenly may cause seizures. They claimed to give me a referral to another doctor that could help. But they didn't have appointments for more than a month,90% of their staff is incompetent, not helpful and DO NOT speak English. I was trying to resolve my issue for more than 2 hours and they kept giving me the run around. I definitely DO NOT recommend this clinic to anyone. I am never going back there again.

I arrived at the clinic looking for information for some clients and the attention was terrible, the girl who attended me on the 3rd floor hardly even looked at me, she was annoyed and talking on the phone. When she knew how to attend me, she took me to the office of a case manager who His attention was worse, he did not answer my question, but rather he discharged his bad attention, I hope I never return.

(Translated by Google) They work with little seriousness, at least, in what I have had to relate to them. In this activity either you are good at all the activity or the place is not advisable. This is not. (Original) Trabajan con poca seriedad, al menos, en lo que he tenido que relacionarme con ellos. En esta actividad o se es bueno en toda la actividad o el lugar no es aconsejable. Este no lo es.

These drivers are reckless. I have called more than once to report drivers and they don’t care.

I've scheduled several appointments for my patient and they never called or rescheduled. I am highly disappointed.

DO NOT COME HERE. SHAMEFUL. My grandmother went here to get a second opinion from this doctor whom is so highly recommend by the television. SHE WAITED 3 HOURS AND WAS NOT SEEN. The office was empty and the doctor saw one patient as my grandma waited so patiently while in pain due to her arthritis. My grandma was told the doctor was waiting for an xray scan and then he stepped out of the office. My grandma was tired of waiting and when she decided to leave they called her so the doctor could speak to her. AFTER SHE LEFT! This place is a joke, the doctor is very unprofessional for not knowing how to maintain a flow of seeing elderly patients. DO NOT COME HERE THIS PLACE SHOULD BE ASHAMED OF THEMSELVES.

worst clinic ever

(Translated by Google) The facilities are very good, excellent choice. (Original) Las instalaciones estan muy buenas,exellente eleccion.

No tengo calificasion por haora

(Translated by Google) The first time that my mother is seen there and I have had a very bad experience, I called to report that my mother had COVID to her primary doctor Dr German Zuares and they agreed to call me, Dr: López called me back, who is not her primary doctor but They wrongly passed the call, which as a doctor and human being is a rude, when I explained that if it was necessary to take her to the hospital, her answer was: I do not have to speak with you in a very bad way, Senor López, as you wear a gown white, I also use it attending to a patient. BEFORE BEING AN EXCELLENT DOCTOR, BE A GREAT HUMAN BEING, I think you chose the wrong branch. (Original) Primera vez que mi madre se atiende ahí y me he llevado muy mala experiencia llame para informar que mi mama tenía COVID a su doctor primario Dr German Zuares y quedaron de llamarme ,me devolvió la llamada el Dr:López que no es su doctor primario pero le pasaron equivocadamente la llamada ,que como médico y ser humano es un grocero, cuando le explique que si era necesario llevarla al hospital su respuesta fue: yo con usted no tengo que hablar con muy mala forma,Senor López como mismo usted usa una bata blanca ,yo también la uso atendiendo a paciente. ANTES DE SER UN EXCELENTE MÉDICO,SEA UN GRAN SER HUMANO,creo que escogió la rama equivocada.

(Translated by Google) Terrible service, lack of communication between the staff of the institution, never coincide between appointments and transportation, it is incredible the. Fight they have with patients. Not caring that they are of legal age and many have their limitations to attend that place. I don't even recommend it as a joke. (Original) Pésimo servicio, falta de comunicion entre el.personal de la institución ,nunca coinciden entre las citas y el transporte, es increíble el.peloteo que tienen con los pacientes. Sin importarle que son mayores de edad y muchos tienen sus limitaciones para asistir a ese lugar. No lo recomiendo ni de chiste.

(Translated by Google) Terrible service, impossible to obtain a medical record, they have representatives and on call the people who work in the record room are never available, I would never want to be touched by a client of this Clinic (Original) Pésimo servicio ,imposible obtener un record Médico,tienen representantes y cdo llamas nunca estan disponibles las personas que trabajan en record room ,nunca quisiera que me tocara un cliente de esta Clinica