5/5 Faith S. 10 months ago on Google
After
moving
back
to
Hawaii
after
20+
years,
one
of
my
main
goals
was
to
find
a
good
dentist
for
me
and
my
family.
I
am
happy
I
made
the
decision
to
go
to
Pearl
Family
Dental
Care.
My
initial
communication
with
the
office
instilled
a
good
first
impression.
Setting
the
appointment
was
fast
and
seamless.
The
scheduler
answered
the
phone
with
"How
may
I
brighten
your
smile
today?"
Little
did
I
know
that
I
would
be
greeted
with
such
positivity
every
single
time
I
contacted
them.
At
my
first
appointment,
I
was
greeted
with
the
warmest
aloha.
This
helped
big
time
because
I
am
not
a
fan
of
dental
offices,
having
encountered
negative
experiences
in
the
past.
When
I
first
stepped
in
the
door,
I
noticed
that
the
office
was
well-kept
and
clean.
This
is
a
big
deal
for
me
and
in
many
ways
a
reflection
of
the
type
of
service(s)
I
would
be
receiving.
I
first
had
to
get
X-rays
done.
My
experience
was
a
plus.
Pat,
the
dental
assistant,
was
friendly
and
professional.
She
was
also
careful
and
gentle
with
the
insertion
of
the
film.
Let
me
tell
you--I've
had
dental
assistants
scratch
up
my
gums
in
the
past.
Pat
is
awesome
and
has
a
warm
demeanor.
I've
been
lucky
to
have
been
assigned
with
a
number
of
well-experienced
hygienists
during
my
several
visits.
Lauren
and
Ray
are
both
so
friendly
as
if
I've
known
them
for
many
years.
They
have
been
thorough
and
meticulous
in
my
teeth
cleaning,
explaining
their
observations
and
letting
me
know
in
advance
what
they
were
doing.
Each
time,
they
remind
me
which
teeth
I
should
focus
on
to
ensure
optimal
cleanliness.
I
am
always
satisfied
leaving
with
smooth
and
squeaky
clean
teeth.
I
am
fortunate
to
call
Dr.
Darren
my
dentist!
He
is
awesome
-
professional
and
well-experienced
in
his
forte.
I
like
the
fact
that
he
is
direct.
He
would
tell
me
where
the
problem
lies
and
what
to
expect
if
I
do
not
focus
on
proper
dental
hygiene.
He
is
also
very
communicative
throughout
the
appointment,
explaining
every
step
he
takes
and
always
asking
if
I
am
doing
ok.
In
speaking
to
Dr.
Darren,
I
could
tell
that
he
is
a
seasoned
veteran
in
his
profession.
He
takes
the
time
to
explain
in
detail
to
ensure
I
understand
the
overall
health
of
my
teeth.
He
goes
through
his
observations
and
also
points
out
potentially
problematic
areas
hat
I
need
to
keep
my
eye
on.
I
really
appreciate
when
he
tries
to
explain
a
complex
procedure
in
simple
terms.
He'll
pause
to
give
easy
to
understand
examples
to
get
his
idea
across.
He
knows
his
stuff.
I
can
honestly
say
that
I
trust
him
with
my
teeth!
Overall,
I
give
my
past
experiences
with
Pearl
Dental
two
thumbs
up!
Whenever
I
go
in,
I
feel
welcomed
and
comfortable.
I
don't
get
the
usual
feeling
of
anxiety
prior
to
a
dentist
appointment.
As
the
office
manager,
Marlene,
always
asks
me
if
I
have
any
questions
or
concerns,
I
feel
they
genuinely
value
my
well-being
as
a
client.
I
always
leave
feeling
satisfied
with
their
services
and
trust
that
future
appointments
will
go
well.
I
have
nothing
but
good
things
to
say
about
Pearl
Dental!
