Performance Dodge RAM of Woodbury image

Performance Dodge RAM of Woodbury

Auto parts store Tire shop Car repair Car dealer Used car dealer Car leasing service Auto body shop Truck dealer Dodge dealer Ram dealer

😠 Customer service was great, but the service of my vehicle was a bad experience. I took my 2020 RAM 3500 dually in for a recall to replace the fuel pump and to replace the wheel stud. A few days after I picked the vehicle up, I noticed the steering wheel tightening up and making noise when I would tu... People often mention service, vehicle, fluid, Performance,


Address

555 Mantua Pike, Woodbury, NJ 08096, United States

Website

www.performancedodge.com

Contact

+1 856-879-1947

Rating on Google Maps

4.20 (613 reviews)

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Featured Reviews


Frequently mentioned in reviews: service (8) vehicle (7) fluid (7) Performance (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 3/5 LaCrisha H. 1 year ago on Google • 194 reviews
    First time at this dealership. It was clean, and the salesperson was friendly. They will not budge on their prices. We ended up going to Sea View Auto ( which is an hour away). To get the same truck but in a different color. This dealer works with you. Thanks to Mike and his sales team.

  • 5/5 Reno Angelo R. 3 years ago on Google • 119 reviews
    The place is beautiful, clean and the for-you attitude is the energy vibrating in the air. Alex, Troy and staff made the entire experience worth the candle. It is refreshing to feel like you matter, that you don't have to settle for less because of your past. Performance Dodge, performed best in Customer Amazement with me. Thank you a thousand times, thank you from this veteran and soldier.

  • 5/5 Misha M. 1 year ago on Google • 69 reviews
    Jorge was extremely helpful and kind. My charger needed a bit more help than I planned for but he kept me smiling and was quick with communication. The service team got my car fixed up and had me out the door in about 36 hours and that was with shipping time for a part. They gave me a ride home as well when my ride cancelled. I will definitely use them again.

  • 5/5 Cash C. 6 months ago on Google • 39 reviews
    Service representatives make you feel at ease when you have an issue and they really take care of you feel like you're part of a family there and you know you're in good hands with your vehicle and they go above and beyond to do what they can for you

  • 5/5 Carliene L. 1 year ago on Google • 26 reviews
    I came in to suprise and buy my husband his dream truck. Chas helped me find the perfect brand new blacked out 2500. Chas helped me quickly finish all the paperwork and get everything done while also entertaining my daughter. I highly recommend purchasing your next vehicle from Performance Dodge! My husband loves his beautiful new truck!

  • 1/5 Xander B. 5 months ago on Google • 8 reviews
    Called to ask about draining and refilling trans fluid. Because Jeep threw p0732 code. Which is a known issue with bad sensors and bad trans fluid on GM trans well documented. The service Manager😬 bombarded me with warnings of my trans coming apart from a fluid change and just so you know attitude of smugness😬 Not knowing the vehicle condition, or issues if any. He says this🤣🤣😬 There isn’t any issue lol Jeep drives and shifts fine, just a code thrown. So I’m just trying the eliminate possible causes proactively. Anyways Mr. I’ve been doing this 41 years service advisor, proceeds to get bent because I’m just looking to swap my trans fluid now, then again in a month. Since only 4qts are able to be removed of the 12qt capacity. So I figure in 3 fills I should get most of the old fluid out. Anyways avoid this dealer they charge $289 for a service most dealers do for $130-190🤌🏻

  • 5/5 Craig F. 1 year ago on Google • 8 reviews
    Great ram dealer and had what I wanted. I was treat top notch and got the truck I wanted. From sale to detail to the front end manger was fantastic. Thank you Craig F Sicklerville NJ

  • 5/5 Kyle S. 1 year ago on Google • 3 reviews
    I had an amazing and stress free experience with my sales rep Chas at Performance Dodge. I was NOT an easy customer, and Chas ran circles around me to get me in the vehicle that I wanted. Too often I feel like the dealerships and sales reps want to put you in the car THEY want and it was definitely NOT that way with them. I have zero allegiance to any one specific dealership and at the end of the day it comes down to dollar and cents. I am happy to say that Performance Dodge checked all the boxes.

  • 1/5 Robert W. 1 year ago on Google • 1 review
    Customer service was great, but the service of my vehicle was a bad experience. I took my 2020 RAM 3500 dually in for a recall to replace the fuel pump and to replace the wheel stud. A few days after I picked the vehicle up, I noticed the steering wheel tightening up and making noise when I would turn it. And I also noticed that my brakes were not stopping as they should have. I checked the power steering fluids and brake fluid and they were pretty low, so I replenished them. A few days later I noticed the steering wheel was tightening and making the noise again. I looked under the hood extensively and noticed that the power steering fluid was leaking and an unattached bolt laying on the frame of the vehicle. I also noticed a plug not properly mounted.
    2 people found this review helpful 👍

  • 5/5 Dawn A. 1 year ago on Google • 2 reviews
    My husband and I along with our family have been purchasing all our new vehicles since 2007 from Performance. We have always found them to be professional and knowledgeable about all their vehicles. The service department is always willing to schedule service appointments within our busy schedules. I would highly recommend Performance Dodge to anyone looking to purchase a new or used car.
    1 person found this review helpful 👍


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Amenities


  • Payments
    • ✓️ Cheques
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Car hire
    • ✓️ Oil change
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store shopping


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