Delhivery PVT LTD image

Delhivery PVT LTD

Shopping center

😠 Very poor service. My packet has been in Faridabad for 3rd day now, with 'Out for delivery' since yesterday morning. It is 2.30pm and still not delivered AND importantly no contact no of agent or Customer support. People often mention service, delivered, customer,


Address

C8CV+5GX, Bharat Colony, Sector 87, Neharpar Faridabad, Faridabad, Haryana 121002, India

Website

www.delhivery.com

Rating on Google Maps

1.80 (96 reviews)

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Working Hours

  • Tuesday: 7:30 AM to 9 PM
  • Wednesday: 7:30 AM to 9 PM
  • Thursday: 7:30 AM to 9 PM
  • Friday: 7:30 AM to 9 PM
  • Saturday: 7:30 AM to 9 PM
  • Sunday: 7:30 AM to 9 PM
  • Monday: 7:30 AM to 9 PM

Featured Reviews


Frequently mentioned in reviews: service (13) delivered (8) customer (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 S N. 1 year ago on Google
    Very poor service. My packet has been in Faridabad for 3rd day now, with 'Out for delivery' since yesterday morning. It is 2.30pm and still not delivered AND importantly no contact no of agent or Customer support.
    3 people found this review helpful 👍

  • 1/5 Ravi C. 3 years ago on Google
    Pathetic doesn’t define you actually. The only available contact number 0124- is suspended. Delivery guys don’t reply to calls, just pay them and then pray
    3 people found this review helpful 👍

  • 1/5 nagma K. 2 years ago on Google
    Very poor service, not even a single executive call for location and not a single phone number for enquiry.
    2 people found this review helpful 👍

  • 1/5 Amit K. 2 years ago on Google
    Very bad service it took all 7 day to normal parcel from Mumbai to Delhi, if we can use Indian post they took ony 3 or 4 days to deliver 100% Dislike 👎
    1 person found this review helpful 👍

  • 1/5 sapna s. 1 year ago on Google
    Very bad very bad bad service I lost my customer due to this bakwas service isko to bnd krdena chahye
    1 person found this review helpful 👍

  • 1/5 Ujjwal M. 1 year ago on Google
    Put fake notice that customer was unreachable. Choose other couriers instead
    1 person found this review helpful 👍

  • 1/5 Preeti S. 2 years ago on Google
    We have been using Delhivery through a direct tie up and through an aggregator for B2B packages. There is an insane amount of calls/emails required to get simple pick-ups and deliveries done. The on ground teams keep changing and it difficult to keep following up with multiple people. We don’t have the bandwidth to manage operations. B2B teams as well via Shiprocket don't turn up to pick packages and we have to keep following up for 3-4 days to get simple packages picked up. If operations was not enough, they start unethical bumping up of shipment costs after few months of packages being delivered WITHOUT a single notification or information on the portal. Is this how companies like Delhivery become after getting business from multiple e commerce companies ? Extremely unprofessional and total monopoly so to say the least. I hope you get a sense of the frustrations with which business accounts are dealing with Delhivery to get simple pick ups and deliveries sorted. Its a shame you're about to merge soon with another large courier company which is going to worsen the situation for small businesses.
    1 person found this review helpful 👍

  • 1/5 Akhilesh S. 3 years ago on Google
    I got the message that I got delivered today but still no communication no message neither contact number is mentioned on website. very pathetic service need to improve a lot.very -very poor service.
    1 person found this review helpful 👍

  • 1/5 Babita D. 3 years ago on Google
    My parcel sent 13 August not pickup any updates Very bad courier service
    1 person found this review helpful 👍

  • 1/5 Rajni N. 3 years ago on Google
    They didn't deliver my order and showed delivered on their website. worst customer service. i lost my parcel.
    1 person found this review helpful 👍

  • 1/5 vinay v. 2 years ago on Google
    They don't deliver. You have to go and fetch. Delivery boys hain hee nahi inke pass.

  • 1/5 Rajeev G. 2 years ago on Google
    Package was not delivered..... 6 th FEB received at Delhivery office Faridabad. But up to 16 th Feb not delivered. No customer care no....... Very bad experience........

  • 1/5 Ankita M. 2 years ago on Google
    Cheap company, they don't even call the user and don't even provide the delivery executive's contact details.. Even the delivery guy don't reach at the scheduled time and location and changed the status as delivery address close and all

  • 4/5 Yash raj C. 3 years ago on Google
    Quite sacred place no Boards or Flex will be there for the office .

  • 1/5 Amit P. 1 year ago on Google
    After 10 days shipment not delivered and they always mention reason for not delivering on time that customer is not available at given address. They never called me. I tried reaching out to them but they do not have customer care number even.

  • 1/5 Sanjay A. 1 year ago on Google
    Pathetic service and no response to the problem for around 48 hrs , didn’t pickup the packet…..their system shows incorrect details that packet not ready etc. Should have used some other company for courier

  • 1/5 Varsha D. 1 year ago on Google
    My parcel collected but not status updated. M facing the issues

  • 1/5 SAKSHI J. 2 years ago on Google
    did not return my parcel , its been 20 days

  • 1/5 Shubham S. 3 years ago on Google
    Don't even waste your time with delhivery

  • 1/5 Bharat A. 1 year ago on Google
    Cheats. Frauds. They show fake status on tracking system.

  • 1/5 Pawan K. 1 year ago on Google
    Its 9th day that packet not delivered after reaching Faridabad. Worst service and fake company. Dont choose this company for any kind of service

  • 1/5 Indu O. 1 year ago on Google
    Always late and no contact number to confirm. I wish I could give negative star

  • 1/5 SHIV K. 1 year ago on Google
    very very very poor service & disappointing, totally fraud guys in Faridabad branch.


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