Harvest & Grounds image

Harvest & Grounds

Cafe

😠 I deeply apologize for bothering these two ladies with my two iced back coffees. Clearly, I was unaware of how busy they were as one was sitting on an entire table and one was insanely busy rolling her eyes. So again, I’m sorry that I bothered you with our order. People often mention coffee, line, service, working, long, airport, flight, people, milk, latte,


Address

400 Terminal Dr, Fort Lauderdale, FL 33315, United States

Contact

+1 954-359-1500

Rating on Google Maps

1.60 (369 reviews)

Open on Google Maps

Working Hours

  • Thursday: 8 am to 2 am
  • Friday: (Good Friday), 8 am to 2 am, Hours might differ
  • Saturday: 8 am to 2 am
  • Sunday: (Easter), 8 am to 2 am, Hours might differ
  • Monday: 8 am to 2 am
  • Tuesday: 8 am to 2 am
  • Wednesday: 8 am to 2 am

Featured Reviews


Frequently mentioned in reviews: coffee (18) line (15) service (10) working (9) long (9) airport (9) flight (8) people (8) milk (8) latte (8)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Danielle B. 1 year ago on Google
    I deeply apologize for bothering these two ladies with my two iced back coffees. Clearly, I was unaware of how busy they were as one was sitting on an entire table and one was insanely busy rolling her eyes. So again, I’m sorry that I bothered you with our order.
    4 people found this review helpful 👍

  • 5/5 Erika M. 1 year ago on Google
    Delicious ham and cheese croissant. Perfect breakfast specially when your flight is delayed. Very nice staff too!
    4 people found this review helpful 👍

  • 1/5 Gay V. 2 years ago on Google
    There is bad and then there is Harvest. Like a third world country they were out of cups except small. The countertop was filthy with spilled whatever. The worst part is that despite several people working they appear incapable of pouring coffee with any efficiency. The lines are long and the waits are even worse, inexcusably worse.
    3 people found this review helpful 👍

  • 5/5 Lori F. 2 years ago on Google
    Tatiana at the ft. Lauderdale harvest & grounds on Fri April 1 was so amazing. My flight was delayed so far 8 hours and her happy attitude, true caring, listening to my story really made a difference in the day for me. I walked away with a smile! The first in many hours.. thank you Tatiana
    2 people found this review helpful 👍

  • 1/5 Google A. 1 year ago on Google
    Just disgusting ! Ordered a small hot chocolate for 8$ . It came super cold and tasted like water and milk. They work under very unsanitary conditions ew if you saw behind the desk what’s going on… super disgusting and super dirty. None of them have gloves and I saw she used another customer cup that was returned to make my cup of hot chocolate. I have a picture of her and the facility posted here.
    2 people found this review helpful 👍

  • 1/5 Perks A. 2 years ago on Google
    Two words come to mind when reviewing Harvest & Grounds: Inept and Inefficient. I would add rude and apathetic with no apparent managerial supervision. Here you have staff than struggle to pour a coffee. It is unfortunate because these airport venders enjoy high profits but cannot get the basics right.
    2 people found this review helpful 👍

  • 4/5 Sue Ann M. 1 year ago on Google
    I'm not sure why the reviews are so low but I liked it. I got a plain bagel toasted with jam and enjoyed it. The coffee was pretty good and toasty hot, so it was fine. They leave milk out which I prefer and creamer available as well. The line was long but it's an airport so be patient. It moved and the workers are not standing still. See menu below. Very Friendly service. Fruit,bagels, pastry,coffee,water,juice available.
    1 person found this review helpful 👍

  • 1/5 Stacey B. 5 months ago on Google
    Honestly this whole experience was absolutely terrible. From the moment I got there, the cashier was giving me attitude. I ordered a chai tea latte and she did not ask whether I wanted it hot/cold. It came hot and I told her that was not what I wanted. She has the audacity to say I told her I wanted it hot with even more attitude. Did not even offer to remake it. My friend order a ham and cheese pastry with no CHEESE. 0 stars, close the whole place down
    1 person found this review helpful 👍

  • 1/5 Adriana V. 2 years ago on Google
    Terrible service. The cappuccino machine was not working, the cafe latte was cold, the server spilled the coffee all over the table, on my hand, and on the croissant I ordered which was burned and with an old taste, she didn’t even clean the mess nor offered napkins I had to look for them and clean it all up. Server Sara can definitely improve her people skills and kindness. The place can improve the equipment and the products quality.
    1 person found this review helpful 👍

  • 1/5 Zheila A. 1 year ago on Google
    The worst experience in my layover stay in Fort. Lauderdale. The cashier Sara based on the receipt since she refused to give me her name had me wait on line and when I asked if I could approach, in an arrogant response said "I said next". My presence along with how she was seen speaking to customers was just poor people skills. She gave me the total amount and I had to ask her 3x because could not hear her but she refused to repeat herself so I had to repeat what I thought she said and she rolled her eyes and smacked her lips. She made the coffee and warmed the croissant. As I left, out loud she was saying to her colleague that she was a grown woman not a child and grunted other things while customers looked. I don't normally leave reviews but I fly often and have to do layovers but I will for sure make sure never to spend money. Also, I left the coffee on the side in fear she didn't put almond milk like I asked. I know we are not kids but she acted like one. Not worth having a person who is that sad, upset or miserable to be your customer service front person. You may go out of business if that is the care given to customers. Best of luck but please hire nicer staff.
    1 person found this review helpful 👍

  • 1/5 Kan T. 1 year ago on Google
    I’m sad for this place. Sad they take no pride in their customer service. Sad the workers are apathetic. Sad that all the croissants we got were stale. Sad I had no where else to get something for my kids in the terminal before our flight. Sad that the line took over 20 mins. Just a sad place. Stay away. You’re better off getting food and coffee from the plane.
    1 person found this review helpful 👍

  • 2/5 Stephanie L. 1 year ago on Google
    We went here because it was the only place open and right next to our terminal at 5:30 am. The line was long, understandable, but it seemed like it never moved. We waited for 45 minutes. We were supposed to catch a flight the day before but we couldn’t catch the connecting flight so they gave us 3 meal vouchers each, & im like okay, awesome especially since my card had been locked because of suspicious activity and I couldn’t use the account until they opened. She was so rude about the vouchers, she was talking in English to the other barista like we couldn’t understand her and then was like “sorry guys, they’re using vouchers.” Like calm down, we’ve all been standing here for 40 mins, 5 extra mins won’t kill us and then when I told her I was only gonna use one she argued with me to use the others, uhm, no you’re rude & I wanna get away from you, but the food was good. Customer service not & if you have a voucher don’t go here.
    1 person found this review helpful 👍

  • 5/5 Kallista M. 2 years ago on Google
    Not sure which employee the other reviews are talking about, but the lady working when I went was so sweet!! Had friendly conversation with me about their lack of honey packets (sad), asked me how I’m doing, told me to be safe and gave me a smile as I was leaving. And for an airport restaurant, the prices are not awful! Bakery items are delicious and they have good quality tea.
    1 person found this review helpful 👍

  • 4/5 Andrea F. 4 months ago on Google
    When I was at the Terminal 3 leaving Ft Lauderdale, I stopped here for a quick bite. The only options they had for drinks when I stopped in was cold brew or regular coffee. I got the cold brew and bagel with cream cheese. Service was friendly.

  • 5/5 Jacqueline P. 8 months ago on Google
    Amazing coffee!!!! I was so surprised when I tasted my latte. I was expecting it to be average since it’s an airport but honestly I loved it! I would recommend the iced caramel latte. The workers here were so nice and got us our order super fast. I see reviews on it taking forever, but honestly if there is a long line you should be expecting to wait. Will definitely be stopping again when I am in the Fort Lauderdale Airport.

  • 5/5 Enid C. 4 months ago on Google
    Food was great and coffee was really good. Service was questionable lol. People were rude but I didn’t mind much as I literally just ordered and then received my food 10 ish minutes later!

  • 4/5 RISHAY N. 1 year ago on Google
    Some of these reviews are pretty brutal but I'm happy to report I had a good experience here. Staff was friendly, well-mannered, and served me quickly. There was a long line but it didn't take much time to get through.

  • 1/5 Sass q. 4 months ago on Google
    Didn’t get her name but the lady working tonight was extremely rude. I asked for a ice latte which she said no latte. And I asked okay what do you have which she just said coffee with a attitude. If I wasn’t so jet legged I would have walked away.

  • 1/5 Natalie D. 10 months ago on Google
    I have NEVER seen anyone more slower in my entire life. The staff here truly could care less that we’re in an airport trying to take a flight. I waited in line for 30 min and they served 5 people. There are 3 staff here. It’s almost astounding. My return flight will land before I get to the front of the line.

  • 1/5 Retha P. 8 months ago on Google
    Cappuccino was horrible and strong!!! Took 4 creamers and 3 sugars just to make it somewhat okay. Could barely drink it and they filled the cup 3/4 way up. I wanted a sandwich that was offered on the menu and wasn't available and ordered a sausage and cheese sandwich instead. I ended up with a ham and cheese 🤦 The atmosphere was cold and the employees did not seem to want to be there at all. Not impressed 🙁

  • 5/5 Tsour L. 1 year ago on Google
    The people working at this place are very friendly and always have a smile on their faces. The coffee they serve is excellent, and they also offer delicious croissants. Whether you're in a hurry to catch a flight or have some extra time to spare, I highly recommend checking out this place.

  • 5/5 Hunsucker E. 6 months ago on Google
    The line was extremely long, but the staff was friendly and courteous and moved very quickly period I'm not sure why they have a low star rating, as today was a great experience for me. And they had pumpkin spice coffee. It was yummy. 5 stars.

  • 3/5 Courtney C. 1 year ago on Google
    Vibe- A little coffee spot in the airport for your caffeine needs will traveling. Customer service- It was ok. Food/drinks- I got a hot chai tea latte with oatmilk. I wish I would’ve got something to sweeten it because it wasn’t sweet enough for me :(

  • 1/5 Corbin Dallas (. 1 year ago on Google
    This airport can do much, much better than Harvest & Grounds. We visited two locations and they had no milk at either. They were charging customers extra to get expresso with almond or soy milk, due to their ordering mistake, and the entire staff including the manager was completely clueless and rude.

  • 1/5 Haley B. 2 years ago on Google
    Small place so there was a long line which was understandable. Once we got to the front their bread warmer was not working so none of the pastys could be warmed up (it's happens whatever) was slightly annoyed by that considering this airport has zero options for food. Then we ordered and sadly they only offered almond milk and whole milk so there is minimal variety for dietary restrictions. After we settled on a croissant that is left out on the counter and two cold brews one black with Carmel and one vanilla with almond milk. The Carmel coffee came out light although supposed to be black. The vanilla come brew came out looking dark and murky. One sip and I could not drink anymore. It's tasted like water with vanilla flavor. That is probably because I saw them scooping the ice out of a bucket where the majority of it was melted. Needless to say both coffees were thrown away. Although I don't recommend you basically have no other choice when you are here.

  • 4/5 Rachael T. 2 years ago on Google
    Barbara who was working was very kind and efficient. She was by herself working at the only place open in the airport at 4:30am and doing a great job. The ham & cheese croissant was fine, coffee could be better, but I just wanted to leave a positive comment on the service after seeing so much negativity.

  • 1/5 Anne G. 2 years ago on Google
    Waited in a long line, which would have been fine if the people showed you the least bit of acknowledgement. They had a sign up that just said "Espresso Machine Broken, Sorry". We got 2 almond croissants that were hard, dry and several days stale. Immediately threw them away. AVOID THIS PLACE!

  • 1/5 John C. 2 years ago on Google
    Big ripoff, small bottle of water was $4.33 I know its a concession but more than double anywhere else should not be allowed. I will report this to the proper authorities.

  • 1/5 Kimberly M. 2 years ago on Google
    The customer service here was horrible. We waited in line to be acknowledged and it never happened even though we were the only people in line. So we walked around the counter to where the cashier was and asked what flavor latte’s she had. She answered rudely and then went to greet the person that came after us without taking our order. I don’t like to mention race as a reason but it certainly seemed like a possibility.

  • 1/5 Sandra C. 2 years ago on Google
    But service, they do not offer nothing, only regular coffee like a 7 eleven is terrible place

  • 1/5 Rocio Diaz de O. 2 years ago on Google
    Terrible service, I waited in line for 40 minutes, and 3 people were working . One lady was at the register and dispatching the orders at the same time. The other lady was in the back and sometimes will come out to talk to the lady at the register and then go to the back again. The one guy was on his phone leaning against the counter doing nothing. The line kept going longer and longer. I didn’t even get to the register after waiting so long, I had to board my plane. Avoid this place, better go to Burger King or the cuban place.

  • 1/5 Eduard N. 2 years ago on Google
    Very bad service I was online 45 min to get just a tea


Call +1 954-359-1500 Open on Google Maps

Amenities


  • Payments
    • ✓️ Credit cards
  • Offerings
    • ✓️ Coffee
    • ✓️ Quick bite
    • ✓️ Small plates
  • Popular for
    • ✓️ Lunch
    • ✓️ Breakfast
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dessert
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✗ Delivery
    • ✓️ Takeaway

Trends



Last updated:

Similar places



Similar Cafes nearby

Starbucks image
1
Starbucks
Coffee shop
Seattle-based coffeehouse chain known for its signature roasts, light bites and WiFi availability.
$$ $$
3.60 (1.3K reviews)
Kafé Kalik image
2
Kafé Kalik
Jamaican restaurant
👍👍 I was pretty shocked to see a sub 3 star rating for this little spot at MIA. Wait was not long, food was good, but the service was terrific. The staff was so kind, friendly, and on top things. Wait was not too long for burgers that were good and the conch soup was tasty too. I recommend if at MIA ga...
2.70 (700 reviews)
Einstein Bros. Bagels image
3
Einstein Bros. Bagels
Bagel shop
Counter-service chain offering egg sandwiches, soups, salads, baked goods & a variety of bagels.
$ $$$
3.00 (342 reviews)
Last updated:
()