Smaller club but still has lots of machines and free weights. Great staff as well, they are always friendly. Also the gym being inside the Superstore gives you the opportunity to get a few things on your way out. Plenty of parking around the building and opening hours are good. Masks are recommended but not mandatory, very few people wear one.

Has what you need for a gym and the equipment is great, however, the 1 star is for the customer service or lack thereof. The employees at the front with the exception of the young blonde boy has ever acknowledged me when I have come in the gym or when I am leaving. Most of the time, they have their heads down in their phones texting, reading and talking to each other as staff, completely ignoring customers who come in. Most of the time too, the workers will have both headphones in totally oblivious that they are in a public environment and part of their job is to greet people, not just sit there looking miserable and bored. The manager, Anna is a totally different story as well. She is very unprofessional, un approachable and lacks any skills to effectively deal with customer's questions and concerns. The only reason why I continue to go to this gym is to use the equipment and it is close to my home.

Management is pure trash.... does not value customers and are rude. Would not recommend this gym.

Awful service, the manager has 0 people skills

Would be great if the staff would enforce the cleaning your machine rule.. I'd say at least 50% of people dont wipe their machines. It's kind of disgusting.

I usually go workout at this location after work between 5:30 and 7p.m. and I have to say that the quality of the machines they have at this location compared to other fit4less locations (nautilus vs startac) is very good. They make sure there's sufficient cleaning solution and hand sanitizer available for customers to use. However, they seem to not care at all about making sure customers respect their rules. There are signs everywhere saying zero tolerance for not wearing your mask but sometimes half of the customers are walking everywhere without their mask on and even in front of the staff at the desk and nobody's telling them to put it on. That's a bit concerning considering we're still in a pandemic and makes you wonder if they really check people's vaccination status properly.

Nice and cheap gym, has most of the equipment you would want/need. Masks are not being strictly enforced as they indicate with signs everywhere. Most people do it on their own, but the staff don't seem to be.

This is by far the best Fit4Less I have been to. The vibe here is better than other gyms, the equipment is exactly what I need, and the amenities are nice too. But what makes it stand out is the staff. I want to give special thanks to the young woman working there named Lina. She's especially attentive to me and other customers whenever I've had questions or needed help. Always with a smile and friendly attitude. And I'm always seeing her working non stop, I see her regularly keeping the entire gym clean and organized. This is the kind of staff, cleanliness, and customer service that keeps me coming back here. Would recommend it to everyone else!

It’s been a couple times now where there have been overbooking and that even though I booked a session I get turned away at the door without prior notice and I have to wait until next week to be able to book whatever I can get. With covid limiting the amount of time I can get in the gym, I wish I would have been warned before hand in order to look at other options. I was asked to leave and was pretty much told better luck next time.

People clean your machine manager keep saying there are signs telling people to clean but to be honest with you signs are not obvious because of color yellow and white doesn't stand out. Put emphasis with new memberships and old clients do something very annoying to see someone sweat and not cleaning!!!!!!!!!

Dirty, considering it's a smaller gym and not as busy as others it should be cleaner then what it is. I have mentioned to the desk over a year ago that they should clean the old gum sitting in the eleptical's cup/phone holders... I've mentioned it again maybe 2 months ago and The same gums are still there. They dust quick thing the top of the equipments to make it look clean but the rest is so thick with dust. They should also upgrade some of the equipments.

Good price for the membership but you get what you pay for. Will probably switch to a gym with atleast one shower very soon.

This is a fantastic place to work out at a low price. Compared to other gyms, this place has the best value hands-down!! There are enough machines, weights, and training gear to have a great full-body work out. Some places charge excessive prices mostly for show and the inside is overpacked and sweaty. Fit-4-less is an absolutely no-frills place to work out and gives you the best bang your buck. It's also a plus that the people who work there are super friendly, respectful, and nice. I would highly recommend this place for everyone!!

The young woman working there was very helpful answering my questions about the facility. Unfortunately, as it is a converted Good Life (Women Only) above a Real Canadian Superstore, there are no showers or a sauna for men. Showers are available to women, but the sauna was turned into a storage room unfortunately. I liked the machines they have and it’s a descent gym for what they charge. I’ll probably stick to my regular gym as it’s closer, but this is a good option for the occasional change of scenery.

Not that impressed. Super small. Still can't get my head around the fact that they don't have showers.

Love the gym clean but way to hot . Temp friday 73. As for the staff well they are great

Very affordable and clean.

Been going to Fit4Less for a few years. Staff is very pleasant. Facilities are clean however previous reviews are correct, a few some members don't wipe down their machines. Not the gyms/staff's faults. I just wipe before and after using the machines and I'm goood. As for the machines, this was an old Goodlife gym with better machines than the other Fit4Less facilities. They are more confortable for sure. The gym could use a few more cable attachments like 1 or 2 more ropes for tricep pulldowns. I would say the same about the manager however she never responded to my prev concerns. I don't think I've ever met her in person, it's someone with a european sounding name, that's all i know. My concern wasn't tough, I pay for my membership by the year, I've paid my sign up fee the first time, if I set up auto debits then I will no longer have to pay the $44 sign up fee however if I pay the year and pay every year after, they make me pay the $44. I don't want to give them permission to debit my bank accounts however if I've paid ahead for the year, you know I've commited for my year and it's safer than a client paying as they go. Besides the "manager" and that pesky $44 fee, I love this gym! I've encouraged my friends to sign up as it's affordable and with the black card, I can work out at any other fit4less I want!

They have weights and stuff

The regular morning staff member at the Ottawa South location has no people Skills and is very rude and condescending. Obviously this staff member isn’t a morning person and if he gets up on the wrong side of the bed, he will unleash on anyone and everyone a the drop of a pin. He threatens it’s Member of writing them up for no valid reason when it is he that is using threatening languages toward it’s patron. The gym’ equipment and change room aren’t sanitized as it should be in this serious pandemic. The attitude of this staff member toward it’s patron is detrimental toward the image of this gym.

Black card amenities is not worth the cost because you can only use amenities 30 minutes before the staff are gone and one cannot use them when the staff are not there... this limits the use of those amenities so it is false to advertise Unlimited Usage. Also the amenities are not automatic, one has to always go to see staff member to use amenities like massage beds and chairs. Disappoiting and false advertising from the club

Ashley and her staff are doing a great job on keeping the place clean

Love this gym, best staff that any gym could ever ask for. Love the fact they have women's showers ! Also, the HydroBed is super awesome after some hard cardio/weight training. I would recommend this gym to anyone at any fitness level; you can get everything you need fitness-wise done right here.

Clean ,no waiting around for equipment.

Great place to work out

The only thing I don’t like about fit4less is that they do not have any water fountains at any of their locations.

love the place

Decent size, good variety of training equipment. The only downside is closure at 10pm, and not open early enough for a 5am workout.

Small but nice

This place is horrible, but cheap. Needs signs... "If you aren't going to do another set in the next 60 seconds, get off the apparatus....It's not a lazy boy, tweet answering machine !"

Nice place 👍

Just don't wait a second to join it. 💪

Closed!

Over crowded in the back weight room during Covid Not enough cleaning stations even after asking for some to be added Other members don't really clean after using equipment either in my experience

Good place to work without a trainer

Staff is definitely not friendly. They would deliberately ignore you most of the times just to talk between themselves and their lives, when you require some information from them.

Everything u need to fulfill a good workout

Nice staff. Clean place

Great place but one big complaint! Where is the filtered drinking water? They expect us to drink out of the tap or bring our own water? Yeah sure I'll just go out of my way to drive home so I can drink clean water....

I've been a member of this gym for over 3 years now and to my surprise a couple of days ago, I walked into the gym with my earbuds to listen to the different TV"s available, but the volume/channel boxes available on all the cardio equipment were gone. I asked a staff member why those controllers were gone and I was told that it was a "Corporate" decision and that corporate main office said that if members are unhappy with that decision, they could upgrade to a Goodlife location. What is this? Blackmail. Fit4Less Canada told me "We try and make sure that all of our Fit4Less locations offer similar options for all members. At Fit4Less, most of our machines do not allow members to listen to the TV Channel." This gym doesn't offer showers for men or health drinks like other Fit4Less location offers. Does that mean that other Fit4Less locations will be removing all the men's shower and health juice bars??? Why would that decision made 3 + years later?

Great place to work out and it's such a low cost

Peace... :)

Very good price for gym membership and very nice staff

Great value for this gym definitely worth trying

Great value

(Translated by Google) Nice place (Original) Nice place

I find it to be a great value for a gym

Great gym, fantastic price for membership!

I love how my spouse and I can get a great work out but don't have to pay high fees to work out together. Great equipment and great staff who greet us with a smile.

Has everything you need

Decent small gym, no showers for the men, kind of a big deal considering the average gym has some showers.. besides that, good little gym to get your pump on. If you're looking for something a little more fancy with more accessories ie (showers, sauna, better equipment) definetly go to another gym. You're getting what you pay for basically.

I called this location to inform them that I need to switch bank accounts and the staff told me to come in person to make the changes. When I visited the gym the staff advised me to put a credit on my account to avoid getting charged fees since my fees was due in a few days which I did. 2 weeks after I get charged $25 for missed payments. I went back to the gym to share this with the staff and they said I should speak to the manager. The managers tone from the get go was very rude , she told me about there being a rule to change accounts 30 days to minimum 7 days to avoid any fees. Yet none of her employees shared that with me and she was not able to show it to me on thier website or in paper. I should have believed the previous reviews warning about this manager Ana who is very disrespectful and condescending ( even in the manner she speaks to her staff ) I will be canceling my membership and will rather go to a gym with better customer service.

Fit4less in general is great, but this location is neglected. All of the equipment is old and outdated. The stand up tanning is a very old machine with bars, making me worry it doesn't get cleaned properly since its not as easy to wipe down as the newer ones. There is no garbage, table, chair or even a working light in the tanning room making it very inconvenient. Please do some maintenance on this location!

Honestly one of the best Fit4less in the region, Fit4less is already a good chain but this location surpasses everything and not only the cleanliness and welcoming feeling when you walk in. The management here is above the roof with the organization and staff training.The manager is also very involved when needed and i really appreciate that she genuinely cares about her members. All the employees here know what they are doing. It’s my favourite location to work out at and i’d love to thank the entire staff for just being amazing.

Hi I am member sinc2020, this new supervisor and her helpers are doing super good job,keeping Gyms clean, organized, welcoming attitude ♥️ open on time 8am I am a happy member.