1/5 Claire L. 9 months ago on Google
Honestly
really
wanted
to
like
this
place,
and
I
almost
never
leave
reviews,
but
for
the
price
it
costs
to
stay
here
I
was
expecting
a
bit
more
than
your
average
cheap
motel.
Took
about
30
minutes
to
check
in,
which
explains
why
the
line
is
always
insanely
long.
Although
we
booked
months
in
advance,
the
concierge
spent
at
least
20
minutes
looking
through
her
computer
frantically
to
find
us
any
available
room
possible.
Somehow
they
overbook
the
rooms
and
try
to
get
you
to
"upgrade"
since
they
don't
have
the
room
you
chose
or
even
one
with
the
right
bed.
It
really
shouldn't
be
such
a
huge
issue,
as
everyone
books
ahead
of
time
you
should
have
the
rooms
available
for
those
who
book
them.
When
she
finally
found
one
we
could
stay
in,
we
were
beyond
disappointed
with
the
room.
Ugly
outdated
decor/furniture,
bright
yellow
walls,
and
the
weirdest
layout
I've
ever
seen.
Not
even
remotely
close
to
the
pictures
shown
online
that
we
specifically
picked
our
room
out
because
of.
The
view
was
of
other
buildings,
with
a
small
sliver
between
them
you
can
sometimes
spot
the
ocean
through.
We
didn't
bother
asking
to
switch
rooms
as
it
seemed
that
was
the
only
one
in
the
entire
hotel
they
had
with
a
king
size
bed.
Also
there
is
no
microwave,
only
a
small
fridge
that
freezes
everything
in
it
for
some
reason.
So
don't
count
on
being
able
to
get
groceries
or
eat
leftovers.
(Every
other
hotel
in
America
has
microwaves
in
the
room
or
at
least
one
in
the
lobby,
come
on)
In
terms
of
amenities,
they
would
maybe
make
the
price
worth
it
if
it
was
possible
to
use
any
of
them.
The
seating
options
by
the
few
small
pools
they
have
is
very
scarce,
with
maybe
20
seats
for
the
thousands
of
hotel
guests
and
anyone
else
on
the
island
to
fight
over
like
wild
animals.
Saw
families
of
5
all
having
to
share
one
pool
chair,
if
they
were
lucky
enough
to
get
it.
The
other
option
is
to
swim
at
their
"beach"
area,
which
is
so
crowded
you
might
as
well
head
over
to
Waikiki
Beach
or
one
of
the
other
nearby
hotel's
beaches
instead
for
a
better
experience.
Food
anywhere
on
the
property
is
overpriced
with
small
portions,
only
plus
is
the
walking
distance
to
a
few
normal
range
places
close
by
if
you're
willing
to
get
a
work
out
in.
Overall,
Found
myself
wanting
to
leave
the
hotel
as
much
as
possible
to
avoid
our
depressing
room
and
the
overcrowded
resort.
None
of
the
staff
were
very
helpful
during
our
trip
or
apologetic
about
how
they
overbooked
our
room.
If
anything
I
had
more
rude
encounters
with
staff
than
friendly
ones.
Would
recommend
spending
less
money
at
any
other
resort
possible
on
the
island,
the
bad
energy
and
organization
at
this
place
might
just
ruin
your
entire
trip
if
you
let
it.
Know
that
the
thousands
of
dollars
you're
spending
to
stay
here
is
for
the
ugly
room
alone,
and
anything
else
is
open
to
the
public.
A
"four
star"
hotel
should
do
better.
Unfortunately
it
doesn't
seem
they
ever
will,
as
I've
now
been
reading
tons
of
reviews
with
the
same
concerns
as
me,
which
have
all
been
replied
to
by
staff
with
no
following
action.
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