3/5 Amy S. 5 months ago on Google
Cons:
1st
time
to
Hawaii.
Paid
for
full
ocean
view,
got
a
disappointing
partial
view.
We
were
a
few
floors
above
a
roof,
everyday
at
0800
hammering,
sawing
and
pounding
started
from
construction
workers.
Beds
in
the
room
were
rock
hard
and
very
uncomfortable.
Fridge
was
hidden
in
bathroom.
Only
1
microwave
per
floor
which
was
found
accidentally
by
my
husband
next
to
the
vending
machines
after
2
days
stay.
My
7
year
old
got
yelled
at
and
threatened
to
be
kicked
out
of
the
pool
for
walking
along
the
edge
of
the
spa
to
sit
closer
to
me
during
the
mandatory
15
minute
break
every
hour.
Then
he
was
forced
to
wear
a
life
jacket
and
have
adult
present
by
him
while
swimming
at
all
times
even
though
he
was
over
48”
tall
(per
their
rules).
Pool
closes
at
5pm.
Dumb.
This
place
is
not
kid
friendly.
The
exchange
staff
treated
us
like
escaped
criminals
when
asking
for
ID.
Breakfast
buffet
mediocre,
overpriced,
and
fruit
was
not
fresh.
I
would
compare
this
buffet
to
a
Hampton
Inn
breakfast,
but
at
least
there
the
cost
was
included.
None
of
the
staff
were
friendly
and
I
was
made
to
feel
as
if
I
was
bothering
them.
Housekeeping
changed
bedding
only
once
during
our
7
night
stay.
There
were
4
of
us
in
the
room
and
we
had
to
ask
for
clean
towels.
Parking
is
across
the
street
and
we
were
surprised
to
learn
it
cost
$20/night.
No
valet,
no
help
with
luggage.
Had
to
traverse
stairs
to
get
to
hotel
after
parking.
Long
waits
at
service
desk.
Elevator
wait
times
awful
and
were
often
too
crowded
to
get
on.
Friday
night
fireworks
lasted
all
of
maybe
10
minutes.
Blah...skip
it.
Pros:
nice
location
on
beach.
Beautiful
well
kept
grounds.
Not
too
crowded.
Pool
area
is
nice
if
you
can
hide
from
the
beach
masters
who
seem
the
enjoy
humiliating
and
scolding
your
children
publicly
for
being
children
and
you
don’t
mind
it
closing
at
5pm.
I
will
not
be
staying
here
again.