Tiffany & Co. image

Tiffany & Co.

Jewelry store Gift shop Jewelry designer Watch store Jewelry engraver

High-end American retailer known for fine jewelry, china & silver, plus wedding registry. People often mention store, Tiffany, location, kind, experience, helpful,


Address

2201 Kalākaua Ave Suite A101, Honolulu, HI 96815

Website

www.tiffany.com

Contact

(808) 926-2600

Price rating

$$$$

Rating on Google Maps

4.40 (154 reviews)

Open on Google Maps

Working Hours

  • Thursday: 10 AM to 9 PM
  • Friday: (Good Friday), 10 AM to 9 PM, Hours might differ
  • Saturday: 10 AM to 9 PM
  • Sunday: (Easter), 10 AM to 9 PM, Hours might differ
  • Monday: 10 AM to 9 PM
  • Tuesday: 10 AM to 9 PM
  • Wednesday: 10 AM to 9 PM

Featured Reviews


Frequently mentioned in reviews: store (18) Tiffany (9) location (8) kind (8) experience (7) helpful (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Shannon R. 2 years ago on Google
    My husband and I walked into this store was never acknowledged had to signal for assistance. I am assuming bc we did not look like the staff we were automatically racially judged. Everyone was starring at us and no one asked us if we needed any assistance. We will never go back to this store again, it’s obvious that the staff in this store is prejudice and needs to practice treating everyone fairly. Another couple walked in the store and a staff member was eager to assist, but not us. We were looked at like we were trash we will never go to this Tiffany & Co store, we felt totally disrespected. Please don’t patronize this store. We took our business somewhere else. It’s so sad how people judge you.
    3 people found this review helpful 👍

  • 5/5 Bonnie G. 2 years ago on Google
    I have gone into this store twice, once in January 2020 when I was not waited on at all. I was in the store for a considerable time and was not offered any assistance. I am assuming it was because I was the only non Asian in the store. I returned tonight and was told I had to wait at the door until someone could help me, there was only one other customer on the main floor and a clerk standing there doing nothing. I will never return to this store. I own several Tiffany pieces and will return to the store at the Bellagio in Las Vegas where I receive excellent service. I see by your reviews that I am not the only only one who received poor service, your loss.
    1 person found this review helpful 👍

  • 5/5 I SLAY ALL DAY TRAVEL The Solo T. 2 years ago on Google
    Tiffany’s in Hawai’i event. It was fun and great!!!
    1 person found this review helpful 👍

  • 5/5 Kathleen R. 1 year ago on Google
    Each piece of jewelry is a work of art and a future heirloom. The lady that assisted me was considerate and went the extra mile. A delightful experience.

  • 4/5 Kevin L. 7 months ago on Google
    Beautiful Tiffany & Co. location in one of the world's most beautful places. Staff are friendly and always helpful.

  • 5/5 Katelyn G. 4 months ago on Google
    I enjoyed a couple hours at this Tiffany & Co. location. My sales associate was very pleasant to work with. He offered me something to drink several times during my time here. My sales associate found exactly what I was looking for. The whole process to buy something does take a bit of time; they wrap the items then they put it in a box and add a bow. There are quite a few levels to the store and everything is well displayed. I definitely recommend this location.

  • 5/5 Tore Magnus W. 1 year ago on Google
    Top of the line jewelry store. When you enter a personal store clerk will follow you through the whole shopping experience. You can feel the proffesionalism.

  • 1/5 natasha m. 1 year ago on Google
    Visit date: 08/28/22 afternoon Terrible experience, the SA (older asian lady) was pushing for platinum / diamond items even though I specifically told her we were looking for silver as a gift. The moment she realized I was looking for silver- she was dismissive, offered poor customer service, and would automatically tell us prices without me even asking insinuating that we were only after cheaper items. Mind you she didn't even bother questioning what we were after or what we liked. At this point I was already shopping at luxury row all day and had great experiences elsewhere except for this tiffany store.

  • 5/5 Amy L. 1 year ago on Google
    Aloha! I've been to so many tiffany & co stores all around the US and this location is the best amongst all Tiffany’s. Sue was super kind and really helpful. I'm pretty sure she speaks English, Korean and Japanese. Her trilingual ability is also really helpful for me as a Korean American. Items that I wanted were out of stock but she made everythings happen so I got it safely within my tight flight schedule. She was following up order-tracking-recive and other extra steps very professionally. I read most of the negative reviews are all somehow related to ethnicity/ability but I don't think so. b/c I only spent 1K which is not a lot compared with what they are selling. But Sue assisted me excellently. I highly recommend this location and assistant Sue. I'll keep order to her even though I'm back to my state. Hopefully Tiffany & co has some kind of compensation to her regarding this review. Mahalo !

  • 5/5 Dennis M. 1 year ago on Google
    Had a great experience from the moment we walked in until we left the store. Mr Ogata was very friendly and stayed with us as we browsed all of the different cases on the first and second floor, answering our questions and showing us the different pieces. I wouldn't say we were dressed poorly, but we were definitely in vacation attire. Didn't feel ignored as some other reviewers had mentioned. So either there has been some personnel changes, better training, or just a good day. Either way, it was a great experience overall.

  • 5/5 Megan O. 2 years ago on Google
    Sue was so sweet and helpful! My fiancé and I were looking for wedding bands and she was so patient and helpful while making the decision. We are so happy with our bands and the experience we had with Sue and everyone at Honolulu Tiffany’s.

  • 5/5 Barbara R. 2 years ago on Google
    Found what I was looking for. Great sales person..very professional.

  • 5/5 dezid1 2 years ago on Google
    Staff was very friendly and courteous they made me feel special and very much welcome to their store

  • 1/5 Joel P. 2 years ago on Google
    Not even worth "one" star. I tried to send T&CO a direct email, but they only offer Order, Engagement, Billing, Repair or Privacy inquiries. What an awful experience...that was supposed to be special. The "Blue Box" hype-was only a disappointment The doorman was the highlight of the experience-which is great. But also...sad. I was really looking forward to this moment. I am going to try a different T&CO location. OFF ISLAND.

  • 5/5 Lunar K. 1 year ago on Google
    The staff was super kind and welcoming, unfortunately I did not catch the name of the man who helped me but, he was very kind even with our little budget and went the extra mile. I might have misunderstood and took it for basic protocol but still little things like as he was getting the receipt and packaging welcoming us to sit on the couch and being very patient for us to finish really add up as excellent services. I highly recommend this location because you would automatically assume that because your in a tourist location they would raise prices, but no not at all! They go off of things as their labeled correctly on their website. I simply don’t understand how most of the negative reviews are all somehow related to ethnicity/ability? My grandparents agreed to buy me one bracelet and my grandpa who is not fluent in English what-so-ever with a very thick accent was very much welcomed. The staff was very patient while I translated and they were as mentioned previously very kind.

  • 5/5 Ric L. 2 years ago on Google
    Tiffany & Co. is a wonderful jewelry store with unique diamond creations, boasting the Blue Box and many jewelry collections. You can shop in person, drop in or by reservation or online and receive free shipping.

  • 5/5 Bendik ban j. 3 years ago on Google
    Great customer service and very accommodating from our request.

  • 5/5 Allison S. 3 years ago on Google
    Hideko was kind, patient and professional and helped us pick out the perfect wedding band!

  • 5/5 Dena S. 5 years ago on Google
    My new husband and I wondered in just for the opportunity to look around. EVERYONE was so kind to us. By the time we met M. Shen on the send floor we decided to purchase a little something. What a sweet kind person she is. And I love my new little key charm. Mr & Mrs Floyd Coriz

  • 5/5 Kal c. 2 years ago on Google
    Second to none in customer service and the team was very helpful and passionate about the product.


Call (808) 926-2600 Open on Google Maps

Amenities


  • Payments
    • ✓️ Checks
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✓️ Delivery
    • ✓️ In-store shopping

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