4/5 Chuck the D. 8 months ago on Google
We
interacted
with
three
sales
associates
during
our
visit,
and
while
the
first
one
left
a
positive
impression
by
being
incredibly
friendly
and
helpful,
the
other
two
were
merely
okay.
It
seemed
like
a
matter
of
luck
as
to
which
associate
you
encountered
that
day,
the
experience
could
vary
a
lot.
When
we
made
our
purchase,
the
first
sales
associate
went
above
and
beyond,
providing
valuable
insights
about
the
various
product
options,
which
was
extremely
helpful.
Without
her,
we
might
have
ended
up
with
a
fragile
design
without
even
knowing
it.
In
contrast,
the
other
two
associates
were
not
as
impressive,
and
somewhat
careless.
Our
overall
satisfaction
was
greatly
influenced
by
the
exceptional
assistance
from
the
first
sales
associate,
particularly
when
we
compared
our
experience
to
other
luxury
stores
which
were
much
worse
most
of
the
time.
The
encounters
with
the
other
associates
did
slightly
diminish
our
initial
excitement,
making
us
even
more
appreciative
of
the
first
sales
associate.
It's
perplexing
why
some
people
in
these
stores
can
be
less
than
polite.
I
know
all
their
names
but
prefer
not
to
start
any
drama.
It’s
understandable
that
everyone's
dealing
with
their
own
life
challenges,
but
customers
shouldn't
face
attitudes,
just
as
no
salesperson
should
be
treated
poorly.