Na Hoku - Hawaii's Finest Jewelers Since 1924 image

Na Hoku - Hawaii's Finest Jewelers Since 1924

Jewelry store Jewelry designer Jewelry repair service Hawaiian goods store

Long-standing retail chain designing & manufacturing a Hawaiian-inspired collection of fine jewelry. People often mention Hoku, necklace, jewelry, store, staff, Maria, ring, service, helpful, purchased,


Address

1450 Ala Moana Blvd #2006, Honolulu, HI 96814

Website

www.nahoku.com

Contact

(808) 946-2100

Price rating

$$$$

Rating on Google Maps

4.50 (70 reviews)

Open on Google Maps

Working Hours

  • Thursday: 10 AM to 8 PM
  • Friday: (Good Friday), 10 AM to 8 PM, Hours might differ
  • Saturday: 10 AM to 8 PM
  • Sunday: (Easter), 10 AM to 8 PM, Hours might differ
  • Monday: 10 AM to 8 PM
  • Tuesday: 10 AM to 8 PM
  • Wednesday: 10 AM to 8 PM

Featured Reviews


Frequently mentioned in reviews: Hoku (15) necklace (11) jewelry (10) store (9) staff (9) Maria (8) ring (7) service (7) helpful (6) purchased (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Matthew C. 6 years ago on Google
    I bought a Koa wood watch from here and the knob opened up on me underwater. Bad luck but sometimes stuff happens. I took it back to the store to get it fixed and they sent it out. It comes with a three year warranty. To fix a battery driven movement they said it would be over half the cost of the watch. They sent it back to me way more damaged than I sent it in. One of the screws on the back is slightly stripped, the dial is so rusted it can't even be threaded back in, and the second hand is detached from it's mount. Do not ever buy a watch from Na Hoku. They don't stand by their product which is proof that they themselves have no pride in their work.
    1 person found this review helpful 👍

  • 5/5 David G. 5 years ago on Google
    An excellent jeweler. It has a wide variety of designs, both original and traditional, and the sales staff is both helpful and friendly. We've purchased several items from Na Hoku and will buy more in the future.
    1 person found this review helpful 👍

  • 5/5 Vanessa P. 6 years ago on Google
    After calling many jewelry stores, this place was recommended by a friend. I called for an estimate on fixing my necklace (which was the most reasonably priced estimate within a 30 mile radius). I took the necklace in and everyone was very nice and accommodating. It was fixed more quickly than I had anticipated and they gave me a beautiful, embroidered silk pouch for my necklace. I’m so glad my friend recommended Na Hoku (Ala Moana location)!
    1 person found this review helpful 👍

  • 5/5 Peter R. 2 years ago on Google
    This is a well known jewelry store that sells the finest quality jewelry pieces that I've ever seen. And when price checking you will also find that there very competitive and hard to beat. The boutiques very clean and well kept, you can swipe your finger across any glass display casing and won't pick up a smiget of dust. It will be the right gift 🎁 for that special person in your life.
    1 person found this review helpful 👍

  • 5/5 subramanian r. 1 year ago on Google
    During the first visit to Honolulu my daughter purchased a gold wave pendant studded with diamonds. It is fantastic. This is the third visit now. Our memories of Hawaii may fade but the pendant is permanent memory.

  • 5/5 Peter R. 5 months ago on Google
    I just love their latest fashion in jewelry , they have a fine men's bracelet I'm interested in.

  • 3/5 Sara T. 9 months ago on Google
    I purchased a wave ring at the Ala Moana location and was very pleased with the staff, who were friendly and helpful. The selection of jewelry is very beautiful and has the Hawai'i flavor I was hoping for. However, I am disappointed that the white gold ring has not held up well to everyday wear but is starting to yellow after only a few months, unlike other white gold pieces that I treat the same. Overall, lovely design but not the quality I had hoped.

  • 1/5 Denise F. 6 months ago on Google
    Great customer service but the craftmanship is terrible. I will never purchase from here again. We purchased an expensive ring about a year ago and it is the 3rd time now that the stone has fallen out of the setting. The first time it fell was not too long after the purchase and we could not find the stone but they understood and replaced the stone with no issues. So, I was thankful for that but over the past year the stone has fallen out of the setting twice again. The next two times I was able to find the stone at home and at work. (after looking everywhere) They have taken the ring back to the factory and said it has been reset and fixed but obviously not if keeps falling out. Beware with our purchases here. Stones may fall out.

  • 5/5 Samantha R. 7 months ago on Google
    Awesome service here! Had a great experience buying wedding rings. They were sized and ready for pickup the next day. They even offered to clean my engagement ring that was not from their store. Will be back!

  • 5/5 Donna M. 7 months ago on Google
    The most fantastic place for jewelry pieces in Hawaii and one of my most favorite stores in the world. Shopped here again 2 weeks ago. Bought rings and earrings for gifts. Treasury my pearls and antique Chinese MOP earrings my husband bought me last year. Staff are so nice! Beautiful location near the Moana and Outrigger. Early in the morning have Honolulu coffee and do the Breakfast at Tiffany’s thing.

  • 5/5 Aaron A. 10 months ago on Google
    I have never seen a likeness in the fine quality of heirloom jewelry made locally here in Hawaii.

  • 5/5 linda n. 1 year ago on Google
    Bought some pearls here. Great selection & service.

  • 5/5 Barbara S. 1 year ago on Google
    The staff is amazing everyone was so helpful. The best place to shop for my special gifts and a little something for myself.

  • 5/5 Leslie s. 1 year ago on Google
    Associate was very helpful, kind. Spent time with us, very informative. Loved it! Will be back!

  • 5/5 Patrick H. 1 year ago on Google
    Wow. Very pretty stuff. Great selection.

  • 5/5 lynn r. 4 years ago on Google
    Both Barbara has helped me over the phone :) And both were very helpful , I have also had help from Na Hoku Customer Service Maria. Both Barbaras , and Maria listen to all the details that I wanted 😊 Now , I am waiting for request of custom make and so happy that Maria had suggested that I email the company. I have emailed yesterday and today call. Maria had looked up email and helped me send email for a request. I am really excited ^_^ Thank you Na Hoku for having amazing workers and great customer service. I can't wait to hear back from Na Hoku ♡ I am so happy ^__^ , with Maria helping me send my request Na Hoku has replied same day , October 29, 2019. As she says , she does ! Sent request and contract to Ala Moana. When I walked into Na Hoku , Beth has greeted me and helped me finish up the contract. Maria and Beth were very patient with me with the questions I had. Beth let me look at the necklaces we have gone back and forth at least 2 , 3 times and she made sure the necklace I am buying is the one I am wanting. Making sure the color and shimmer diamond is the size I want. The necklace chain is very sparkely ! I love everything about the Wave Shimmer necklace ~ I am truly excited. Thank you Na Hoku, I really love my necklace ^__^ , the diamonds and chain are so sparkely , the Shimmer Diamond is very beautiful the cut and shape , I love it so much :) Thank you Na Hoku, Maria, Beth, the person who made and put together my necklace I am so soo happy, all my requests were made and I am excited to wear the beautiful necklace 💕 Thank you for having the necklace made before Thanksgiving , I wish Na Hoku and staff Happy Holidays ❤ Thank you Na Hoku , both Barbara , Maria , and Beth , I am very happy with all of your customer service over the phone, emails, and Ala Moana store. I also want to Thank the Jewelry maker who will make this request , Thank you !! :) ♡♡ Na Hoku is such a sweet company , filled with Aloha 🌺

  • 5/5 Leonora “Haruko” S. 3 years ago on Google
    My very first piece was a plumeria promise ring purchased 06/30/2012 @ the Shops of Wailea. Since then, I have acquired a few more pieces. I believe I have the entire "Nalani"collection. I had a couple of problems with my engagement ring but your incredible staff was quick to resolve the problems. I love your designs and write you today because we will be going to your store for my birthday gift. I'm looking at the "Diamond Head" collection or maybe the "Moon and Star" collection. Mahalo to you and your amazing staff! L Iwalani Solomon.

  • 5/5 M D. 1 year ago on Google
    I've shopped Na Hoku for years. Beautiful designs. Wonderful craftsmanship.

  • 5/5 Guy P. 1 year ago on Google
    I visited their location in Honolulu and had a great experience. I purchased a Koa wood surfboard pendant and absolutely love it!

  • 5/5 Tisha P. 3 years ago on Google
    Great customer service. Beautiful Solitaire. Qualifying Special financing through Christmas.

  • 5/5 Ramsie Padilla (. 3 years ago on Google
    Just the right kind of Aloha you expect from Wonderful Honolulu, Hi. Great displays, GREAT staff, great prices, and awesome selection.

  • 5/5 J. B. 3 years ago on Google
    Truly unique fine jewelry with a Hawaiian specialty. Na Hoku - "The Star" - carries traditional Hawaiian heirloom gold jewelry, as well as unusual local themed patterns such as the Wave, the Waterfall, Sea Life, tropical flowers and more in white and yellow gold with precious and semi-precious gems. They also carry pearl and koa jewelry. Their exclusive designs are not sold elsewhere, and the staff is very helpful without being pushy or condescending. It's one of my favorite places to purchase special occasion gifts for myself and others.

  • 2/5 paul h. 2 years ago on Google
    Pretty but overpriced. Wayyyyy overpriced in this day and age.

  • 5/5 Noe G. 2 years ago on Google
    Friendly and knowledgeable service. I'll be back on my next trip to the Island.

  • 1/5 Ashley G. 2 years ago on Google
    This place is terrible!! Took months to have a lobster clasp put on a necklace I had bought in the store.

  • 5/5 Anna R. 3 years ago on Google
    Great store it is my favorite Jewelry store on Oahu. They have beautiful pieces for all ocassions and such a great staff that will help you so much. They also have amazing prices. It's worth your time to go in this store.


Call (808) 946-2100 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Repair services
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✗ Delivery
    • ✓️ In-store shopping

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