First of all, I would like to start by saying that if I could give Solitaire jewelers 10 stars I would. Marco, has been the most incredible jeweler we have had in our entire life. He was able to custom design rings for me and my husband and his attention to detail is unmatched. He never rushes you, always takes his time and listens to every detail and idea you may have and makes your dreams a reality. He gives you sound and honest advice and let’s you know if the idea in your head will work in real life. He stops at nothing to ensure your vision is a reality. I tell him over and over that he has made my dreams come true. Between my husband drawing up sketches and Marco truly understanding metals, diamonds and prong settings, they made my dream a reality. My ring is a show stopper and I am not just saying that to show off but because people stop me in the street or come up to me and ask me about my custom piece. One thing that makes me so emotional about my ring is that my hubby and Marco got together for a special anniversary and were able to further customize it by adding all the diamonds onto the ring my hubby had given to me as his girlfriend and then later as his wife. We took the diamonds from all the rings and bracelets my hubby gifted me over the years and added them on to my ring for a special anniversary gift. Even if you bought a ring elsewhere, bring it to Marco and he can further customize it and make it uniquely yours. My suggestion before buying any rings from common Mall jewelry stores or anywhere else, stop by to see Marco about customizing a ring or adding customization to an already existing setting. You will not be disappointed. I can not find the words to express how much Marco means to us. He has become our Ohana. We stopped by today to add yet another prong setting with diamonds all around it to further make my ring a truly one of a kind piece.The ideas in his head are not only endless but absolutely beautiful. Love love Marco and Solitaire Jewelers in Honolulu. For those of you that live on the mainland, let me put your separation anxiety to rest. We lived in Japan and I was limited on time to get the ring sized and to add more diamonds on it while on vacation in Hawaii and I had major separation anxiety and real fear it would get lost in the mail. We left the island without my ring but Marco promised it would be shipped to me within 2 weeks. Marco not only had my ring finished in time but insured it and carefully wrapped it and he sent me tracking info to keep track of it every step of the way. He patiently updated me through the whole process and my ring came out better than anything I could have possibly imaged. I love Marco and my hubby and I trust no one else with this small mountain on my hand LOL. I can’t recommend him enough. Worth every penny! You won’t find a more honest and reliable jeweler in our eyes. He truly makes you feel like you’re his most important client. I have referred several couples to him and they all say the same thing. Bravo Marco and Solitaire Jewelers!! If you are only vacationing here on a limited time, I would suggest you start working with him over texts and emails and send him your ring or ideas, that way it will be ready for pick up during your visit to the island.

I was shopping online for a wedding band, one to replace my own wedding band that I'd purchased 18 years ago. My original band was not able to be resized because of the design. After scouring the internet to find another one in a bigger size, I found 1, and it was here at Solitaire Jewelers. Marco helped me with the online purchase over the phone and email. He was very good at getting back to me in a timely manner to answer the questions I had. I was a little nervous to purchase from an online retailer, especially living in another state. But everything went absolutely perfectly. The package shipped right after I paid for it. It arrived in a discreet package, and inside it very nicely gift wrapped, including a gift bag, very thoughtfully done. I would 💯 purchase here again and look forward to visiting their store if I'm ever on the island. I'd very much like to see the other gems I'm sure they have in there. Thank you Marco, the ring means a lot to me.

Great service! Marco found the perfect band for my watch. Instead of having to buy a new one my old one looks brand new. He has some beautiful vintage (estate) pieces. Great jeweller if you are looking for a wedding ring.

Marco Salem the President here at Solitaire Jewelers is an amazing person. I needed to sell a ring and did stop at other retailers in the area. While all were friendly and offered to help, Marco went the extra-mile and provided me with more than great customer service. Very down-to-earth person and wish him the very best by supporting others and his purpose. Thank you for the assistance with buying my ring. I would recommend Solitaire Jewelers to others and will be a return customer in the future. I'm grateful to write a review and hope others will see this when deciding which Jeweler to do business with. Mahalo!

I spent months looking for a unique estate piece as an engagement ring for my fiancée. I made the mistaken assumption that I wouldn’t be able to find what I was looking for in Hawaii, but when I stumbled on Solitaire Jewelers online I was surprised at their quality inventory and reasonable prices. I found the perfect ring on their website and knew it was the one. Marco worked with me throughout the process to get the circa 1930’s - 1940’s ring GIA certified, and was clear and consistent in his valuation and pricing. As it turns out, my fiancée agrees— the ring is perfect. It only needed to be re-sized, which Marco was able to do at no extra charge and on a greatly expedited timeline. We couldn’t be happier. Thanks Solitaire!

Had such an awesome experience with Marco. Very professional and trustworthy. We went to prior jewelers but by far the experience at Solitaire Jewelers surpassed our expectations. Thank you for your help and expertise Marco. Highly recommend 👌🏽

The owner of the shop is a wonderful man. Full of understanding on how important one item of jewelry can mean the world to someone and handles ever peice as if it was his own. This shop isn't just for selling but you can get cleanings and repairs done here as well. 100/10. Will be going here for any and all future needs!

Marco was a pleasure to work with and made amazing custom rings for my fiancé and I at a competitive price! We had a great experience working with Solitaire and would highly recommend their services!

Extremely happy with my engagement ring and the quality service provided by Marco. My fiancé and I felt very comfortable working with Marco. He made it a point to stay in contact with us after visiting his store for the first time and let us know he was working on trying to help us find something we were happy with. It gave the whole transaction a very friendly and personal feeling that we didn’t get elsewhere. I love my ring and feel good about the whole experience working with Solitaire Jewelers.

I called Solitaire as I was in the market to prep some stones to send to GIA. I made an appointment same day and met with Marco. He was very accommodating, gave me every piece of information i would need for this process. He was very honest about what i should expect from the report and my future plans with the stones. He was a great help, and will 100% go back for all my jewelry needs!

Marco is a great person to deal with, he helps me with any watch needs. He has great selection of watches as well as jeweler. If you are looking to get a top dollar for your watch, do not hesitate to contact him.

Excellent customer service and repair. I took my wife's ring in on short notice, it was a Wednesday and we were leaving town on Saturday. The stone of her travel band had fallen out, I ordered a replacement stone which was a little bigger than the previous stone, but I thought it would fit. It did not. So I took the ring and stone to Solitaire jewelers, and they had it looking brand new within 48 hours. I was so grateful to have stumbled across this jeweler. Great work, customer service, and great prices. Go here for all of your needs.

10/10 would recommend to everyone. Marco has excellent customer service and is very very knowledgeable. Had a hiccup with the bank that caused me to have to wait in his store for 45 minutes. Did not rush me one bit and was very patient. Ended up getting through and everything worked out well! If you’re SERIOUSLY interested in jewelry, come to Marco at Solitaire Jewelers. Do not waste this man’s time it is precious!

I went to quite a few jewelry stores before walking through the doors of Solitaire Jewelers. Man, I wish I went here sooner. This is where I met my man Marco!! First thing he said to me was "Don't waste your time going anywhere else." Haha. He is the man! Easy to work with and will give you the best deal out there! Of course I went to other places after, but nothing beats what he was able to offer. Glad to have Marco as my jeweler!

I found out about Solitaire by searching various local jewelry shop. Out of all the 5 places I contacted, Marco was the only one who was prompt to reply. He patiently answered all of my questions. He was very friendly and I must say customer service is top notch. I had my engagement ring custom made and he exceeded all of my expectations. I can’t recommend him enough!

I have known Marco for several years and recently completed a mail order transaction with Marco Salem through his Solitaire Jewelers store. Nothing but professionalism and 5 STAR quality service and jewelry. To me it is a much greater risk doing business by mail than in person, so when I get this level of quality and service by mail I can only imagine the level of service I would receive in person. I look forward to visiting Solitaire Jewelers in person on my next visit to Honolulu! I Trust Solitaire Jewelers, You Can Too...

While I cannot speak to the jewelry itself, I can say with confidence that you're in good hands with Marco Salem if he treats everyone with the same customer service and kindness he showed my husband and I. After a day of surfing, the delicate diamond necklace that I never take off managed to tangle around itself into multiple knots. I'd taken it to other brand name jewelry stores to see if they could help untangle and all refused. We happened to pass by Solitaire Jewelers and despite not being an actual customer, Marco welcomed us into his shop (which was about to close) and proceeded to spend 15 minutes de-tangling my necklace. Mahalo, Marco!

This is by far the most Quality and Customer service oriented Jewelry Store! I’ve had my engagement ring designed there, the team and Marco the owner worked so hard to make my unique ring exactly how I imagined it to be! I go there all the time for all my Jewelry needs, and fully trust them in the process, they are so efficient, fast and knowledgeable! I highly recommend this Beautiful Store for all your needs! The customer service is superb!!!