I understand this may be a department specific issue I’ve been dealing with but the frustration level is so high I can’t give this anything but one star. As a military spouse the life comes with the understanding that military health care is down right awful when it comes to scheduling, getting things done and just higher levels of care in general. As we’ve experienced with multiple stations hospitals. However this has been the worst. My spouse has had a tumor in his hand since October, and we were told it needed removed ASAP before it got any larger and started to fracture the bone it is on. Scary and understandable that it needed to be taken care of asap as said by the orthopedic surgeon we had the appointment with. Amazing Dr, no issue with him, he was great. Appreciated him. While that Dr. has been away however, it has been awful trying to get this surgery scheduled. We were even given multiple numbers to call to get this scheduled. Those lines have picked up almost never to schedule this important surgery and when it is we are given the run around and always told they’ll call back and they never do. We have gotten one call back about what was supposed to be a date for the surgery, we called them back to take that date and time for it and we believed it was confirmed. I called the day before to check on any protocol we needed to follow 24 hours before surgery and they said “we don’t have your spouse scheduled for anything”. (And even then with that call, no one in the orthopedic office answered the phone, I had to get that information from the hospitals “general information desk”). I’m planning on this week going back into Tripler and finding someone in person to speak to to get this done. I should’ve stopped giving them chances to get this scheduled over the phone/online, and just gone in person. But the date they gave us was Dec 12th and up until the 11th, when I called, I had believed the surgery had been scheduled. It wasn’t. The run around has been awful, the lack of effort on the surgery scheduling lines part to even pick up the phone (I’ve called different times of day during office hours, so many times since October), is scary. The only line to answer their phone has been the nurses station line. The number for the orthopedic surgery scheduling line or “Brenda’s desk” has not picked up when I’ve called once. It always says she’s away from her desk. Thank god this tumor is benign and not cancer. Or this would be even worse. In short… just double/triple check your appointments you make, especially for something important. Go in person if you have to. Hold someone accountable. Advocate for whoever you need to, however you need to.

I've never been more frustrated than trying to schedule my MRI appointment with Tripler Radiology. They make it impossible to contact them, and I've tried for over 3 weeks to contact them both in person and over the phone. Sometimes they do answer, and then immediately hang up. If you chose to wait in person, it will be over a hour. Today, I missed my appointment call by 1min, and she did not provide a callback number. Apparently they close at 3:30pm, but left an hour early today for the holiday weekend. When someone finally answered at 3pm, 5min after I missed the call, I heard the scheduler asked what the call was for and then they told me "nope, it's the weekend, try again next week!" Military medical is atrocious. Service members deserve better!!!!!

when i schedule appointments they seem to always reschedule it on me behind my back and i am not notified other then a phone call two days prior. when i reschedule the appointment for the actual day they scheduled me with the wrong clinic. they are very lazy working in the obgyn unit and do not seem to care about your pregnancy what so ever. when you do go to your appointments they seem to want to push you out as fast as they can. hopefully labor and delivery is better than their clinic itself. brought this rating up simply because i loved the labor and delivery unit. midwife was amazing. i had my best birthing experience here. (3rd birth). they took amazing care of me and my newborn. thank you to L&D 💖

Good care at Tripler! The detractors for me are in traffic, parking, construction, and COVID-fearmongering adherance. Individual care is pretty good but it seems like each clinic is overwhelmed with patients. The wait for appointments and followup is significant. The issue is that there is one major medical facility for all of the island, and there is not enough staff nor facility space to accommodate the influx of patients to Dr ratio. The care has always been top quality for me, but the detractors are something to get used to here on this island. Mahalo! Hit the HELPFUL button if this was beneficial for you.

Emergency room service is not for emergencies. There is no sense of urgency. Patients are likely to expire in the waiting room before they are seen. It would be faster to swim back to the mainland and seek medical attention there. The absolute worst medical facility. Most patients will die from lack of medical attention or suicide when visiting this facility. Avoid this hospital at all cost. Not suitable to treat family pets or even stray animals.

To the triage nurses and military ‘doctors’ who worked in the triage on the night of July 16, 2021, you are terrible at your job, should not be working with stressed pregnant families, and need to work on your attitude problems. To our delivery nurse Megan and the doctor who gave my wife the epidural, you guys rock and made everything we went through beforehand worth it. The delivery team was amazing and the mommy and baby wing was okay. To the lactation consultants who don’t work weekends and have appointments backed up for two weeks so you’re absolutely no help by the time we see you, you were very nice but in case you aren’t aware, babies are born on weekends and first time moms have questions. Be better. The Pediatrics office is great and the doctors and nurses there work great with the kids. Thank you.

This place is the ABSOLUTE WORST!!! God I hate that I need to go through them for anything. Their appointment line is ATROCIOUS. Have been hung up on twice after listening to the prerecorded lady say illegible when it’s eligible for 40 minutes. They don’t work here and when they have to work, they huff and puff like you, the patient, are an inconvenience for calling to schedule an appointment. It keeps hanging up after giving me the “call after fifteen hundred if it’s Thursday.” It’s Wednesday. There is no one lazier than these people. For sure.

I would give it zero stars if I could! This is absolutely the worst army hospital I have ever had to deal with in my entire career. There have been hospitals in Afghanistan and Iraq that I would rate better then this one. First using their phone system to get a clinic on the phone is next to impossible, I tried for over a week to get Urology on the phone to no avail thanks to their terrible automated system, that I just decided to drive over. Next getting an appointment in a timely manner is next to impossible. Overall the patient care and customer service leaves a lot to be desired, and is just another reason why this is a terrible assignment (25th ID).

My daughter is stationed in Hawaii and pregnant and has NOT had a regular doctor's appointment and she is now 36 weeks. It has been a nightmare for her! She never sees the same doctor, they have not checked her cervix like regular doctors who know how to treat pregnant women do and she can NEVER get anyone on the phone! This place needs an overhaul, real fast! This is ridiculous!!!!

My daughter was born here 10 years ago. It was a terrible experience. I believe she aspirated meconium but was assured, "no, she's ok". Within an hour of delivery, she developed stridor- which was brushed off as a "little squeak". I insisted on having her oxygen checked, which was met with reluctance. A few hours later, squeaking more and appearing blueish around the lips, she was on a pulse ox monitor and her o2 sats were dropping. Finally, she was taken into a little semi-private room and a newer resident doctor ordered a chest x-ray. His attending physician barged in demanding to know who ordered it and why. She berated the young resident in front of a room full of people. X-ray cancelled. In this room, I tried to take a pic of my new baby and had my hand physically pushed away by a nurse, who said I couldn't take photos(the nurse was not even in my photo, I'm very careful of this) In the meantime, we knew a friend of a friend who was a Neonatal MD at Tripler. Thank God we were able to get a hold of him and he was already in the hospital- he came in and took over. Before he arrived, the doctors and nurses were so extremely rude to me and would not listen to me or my concerns. After the other doctor took over, I was treated beyond terribly by the nurse on the post-partum floor and her colleagues. She was extremely rude and her attitude was very inappropriate for a professional. Her professionalism improved slightly when I told her I was also an RN and my husband was a LTC. We stayed in the hospital a week so my daughter could receive IV antibiotics and have a stay in the NICU. I stayed on the post-partum unit, with the grouchiest nurses I'd ever met. My daughter's blood cultures were drawn AFTER antibiotics were started(not good). Also, my daughter's whole chart was completely lost, never to be found. How convenient, right? I know nobody was ever held accountable for the negligence we experienced, which is partly why, I would assume, this hospital is always being sued for HORRIFIC medical negligence. My friend's baby was born the exact same day and received permanent damage from the traumatic birth(terrible choices by delivering MD). Her child has had numerous surgeries to try to help with the damage they caused. I found out that the day our babies were born, the NICU was at capacity except for 3 beds Tripler was saving for a woman coming in to deliver triplets. No wonder they didn't want to admit my sick newborn. This story is a very abbreviated version of the terrible experience we had at Tripler. Only because we were lucky enough to know a doctor was our daughter ok. This is not right at all and I hope the culture in the facility has changed. The NICU nurses were kind amd professional. The neonatologist who saved my daughter was fantastic. The rest of the doctors and nurses were absolutely terrible.

This review is specifically for the ENT department. Their staff were incredibly caring, knowledgeable, and saw that my condition was effectively treated from start to finish. I'm so glad that I came to them for help and can't recommend them enough.

Tripler medical center is the Hospital in Honolulu Hawaii for military service members, their families and veterans. First let me say that overall this place has decent customer service. All the nurses are extremely nice. For the most part everyone is pleasant. Tripler provides many services but this review will focus on surgery I received. Let me say that the day I had my surgery I felt like I was at the free public health hospital. While in my surgery gown they make tons 3 min walk to the surgery area. This is done in the surgery gown. People can see you and you pass by other people. The process which they do to check patients into get surgery is poor. They treat everyone like animals. You get no privacy. They make you put in a hospital gown and wait in the surgery waiting area with everyone that is about to have surgery. No privacy and then after surgery you go into another waiting area with other patients who just finished surgery. You can hear the doctors and nurses talking to patients and you can hear all their conversations. Totally violate all HIPPA laws. My doctor wanted to discuss my medical procedure in the hall way with me while they were rolling me too the crowded after surgery waiting room. I had to ask him to wait until we got there but still no privacy. It's one large room with everyone separated by curtains but it's crowded and tons of patients. It's a holding area and you can hear everyone's medical information. So many HIPPA violations. I shared this with the nurses and they all agreed and said it's unfortunately. I would never get care here if I had a choice but as a Soldier you don't. No privacy so sad.

Been admitted for 8 days and since I need help to get out of bed. I need to call a nurse and it takes hours for them to come. So you can literally pee on the bed and still wait. Oh but you they say they are busy. When you hear them laughing in the hallway.

It takes months to get appointments. When you get them doctors brush off your issue. The staff usually treats service members like mindless cattle they don’t have to truly show any care or sympathy for. They don’t update, call, provide accurate results, or keep track of things. It’s so lackluster and “I don’t have to be better than this” attitude towards the masses of patients. For the medical field to be ultimately about care and health of people it falls miles and centuries short. And the saddest part nothing will change, because Tripler can be backed by the excuse of everything that happens here. “This is an island so this is the best we can do.” I disagree and I resent you for your service and disregard to the troops.

I had to have my daughter at this hospital and it was a nightmare. Was told to walk the halls until I almost had her on the floor. Then was told the noise I was making was unnecessary, I was giving birth not attending a party. Afterwards I was wheeled into recover??? and told to take a shower. Then they gave me a room number and directions to walk to my room all this was within 30 minutes after giving birth. Was treated like a dog the whole experience.. Still have nightmare about it.

Highly recommend switching you and your family to tricare select so that be seen anywhere else but Tripler Family Medicine. The absolute worst military health care I've seen in 24 years active duty and 4 years retired. The doctors don't care about your health, the staff doesn't care about your health, you will have to call over and over (and good luck with that since there's no direct line) because the staff and doctors will say they are taking care of it but then will not do anything. Go tricare select during open enrollment, or if you're retiring. Do not put your family through this.

I made the terrible mistake of coming to this clown shoes (CRIPLER) hospital for multiple ligament repair. Had the worst doctors/ didn't do any PT. Sat at full extension for 26 days. Tripler is as bad as it sounds. I had to have more surgeries bc of the Army's incompetence. Do yourself a favor and go to Naval Medical Center San Diego. Top notch orthopedic surgeons.

worst military hospital on island i went there sept 10, 2021 for a strep throat test and it took me 3 hours before i decided to leave because no service was aquired terrible service. highly recommended to never go there💯

Absolutely worst hospital I’ve ever been to. Nurses and doctors have terrible bed side manner, act like your problems are made up. Never in my life received such terrible medical care.

Horrible, just horrible. Waited 7 hours to be seen. Just got them to turn me around and say that my issue will go away on its own. I waited two hours after the 7 hours I was already there, while the doctor 'finished my paperwork'. I had to ask to leave twice and that I didn't want any prescription if that meant I got to leave sooner. They told me just a few more minutes each time. Don't waste your time for a healthcare facility that doesn't care.

The facility has a wide variety of services offered. It would be unfair to rate the entire organization from my experience with specific areas. I gave the 3 Star rating from my experience with -Labour/Delivery -Emergency Room (3 visits total) -Mental health ward The labour and delivery ward overall was the best my wife and I have experienced. Very friendly staff, courteous and accommodating. We had our 3rd child here and the care far surpassed the level we received from other stateside hospitals. If you’re expecting, you should feel confident that you’ll be well taken care of! 5 ⭐️ The ER is the chief reason I rated this facility so lowly. The staff have (each visit) been terse, unconcerned and aggressively disrespectful. I understand that working in health care, especially in the ER, can be very demanding and exhaustive. That being said, I don’t care. There is no excuse for the unprofessional staff that work there. Wait times can be excessive even for a large hospital. 1 ⭐️ The Mental/Behavioral Health ward is a hard thing for me to describe. I’ll start by saying I’d give it 2.5 ⭐️. I was admitted on emergency concerns and was extremely underwhelmed by their operation. There was a dehumanizing cover across most procedures and activities involved. The organization and structure of care are found lacking. Mistakes on my medications, grand oversight/ignorance to my concerns as well were a few reasons I had quite the stressful visit. The reason I gave the 2.5 ⭐️ rating is from the majority of staff being outstanding people who genuinely care about their patients. I think most of the incompetencies in the ward are derived from higher levels of management. I would only ever return on my free will, if it was the absolute last option available to me.

I was born there on October 1, 1976. I was born with severe hershspruns disease and nearly died. I'm now 47 years old, happily married and have a beautiful 17 yr old daughter and 2 beautiful kitty daughters and I can't spell hershsprungs disease...lol... How the hell could I possibly give anything less than 5 stars ! I'm alive and happy because of that place.

Long wait time. Went in for covid symptoms and they had us waiting with everyone else. We could be contagious and they don’t even care. Rude staff talking poorly of patients coming in. Never coming back to this horrible ER.

Horrible medical care. Staff is rude in the ER. People waiting for hours to be seen! Switch over to tricare select during open enrollment season! Or you’ll be like the uncle across from me about to die begging for a bed, while the nurse is just telling him “we’re working on it” for the past 2 hrs.

If you have a referral the clinics are not gonna call you. You have to drive there and make an appointment. Radiology phone is always on automatic voice mail & automatically hangs up the call. I always have to drive to tripler just to make an appointment. Its bad

I brought my wife in to the emergency department due to her having very bad headaches and high blood pressure. "High" enough to warrent a visit to the ER. This was on the 27th of March 2023. We arrived by noon and the nurses checked her out, started a line and drew blood to have it checked for anomolies. Without getting into specifics we were there for 10 hours. My wife had to wait in the waiting room with High Blood Pressure and very bad headaches for 10 hours..... She kept being put off when she would ask a nurse when she was going to be seen. It took them 3 hours for them to take her into the back to be seen. I am at a loss as to why it would take so long to be seen. I will not sit here and speculate. I want to say so much more but I am too upset.

I will not lie I’ve been here for four years. Every time I have the ‘pleasure’ of coming here especially to the ER i always leave wishing I never did. The dumb unsettling interactions I’ve had and heard when I am there is insane. Bitter ppl that don’t want to be there and show it in their work ethic. Doctors that won’t listen to their patients. There is just so much ugliness wrapped into a bow.

Went into day because My family and I have COVID. The nurse was rude to my wife, and they didn’t do anything about my daughters wheezing. No medicine or anything for my daughter. They gave my wife an inhaler and just left me out in the tent.

The absolute worst hospital I have ever been a patient at. I have been going here for about a year now and don’t even have a primary care physician. I am pregnant and do not have an OB. I wasn’t even seen by an OB until my second trimester. Every appointment the wait time is longer than the time I spend with the physician, and every physician I have met with always rushes me. Trying to call is impossible, they constantly just hang up on you. They make it very clear that they do not care about you.

Pediatrician stuck her hand in my daughters pants to pull back her underwear and pants for a "vaginal exam" on my 11 year old daughter following my daughter stating "I'm not comfortable with that I'm on my period". My attempt to get an understanding of why this happened with a child clearly not consenting as well as why this occurred without a nurse present, the head of the department informed me that "the Dr is well respected and would never" and "if it were my child I would have stopped the exam".

Same as everyone else complaining. 2.5 hours just to get a prescription for my wife's birth control. Triage person rolls her eyes and says, do you want to talk to the triage nurse?? Horrible customer service for their Vets. I would hate to be scene here as an active duty person. Should have been a 20-30 min appt. Ridiculous. No oversight, no management, no leadership. What an epic failure this facility is.

I had the best labor and delivery experience at Tripler. Nurses were outstanding and provided exceptional care through a 36 hour labor. The nurse anesthetist who performed my epidural, Kathy, I would trust with my life. I genuinely couldn't have wished for a better overall experience. If I were to ever have more children, I'd want to have them here.

I came in to the ER unable to walk. The nurse there told me nothing was wrong with my back. They took x-rays and came back and said there was something wrong with my back. Never seen my X-rays and PCM never told me what was wrong with me until my pain management team several months later told me what was up. Now the records are lost.

Had an appt with dr James today in behavioral health and I wanted to say what a nice man he is!!! Dr James has gone above and beyond for me I wish nothing but the best for him. I hope tripler management sees this because that man deserves an award for his outstanding patient care. I think I see a lot of negative towards tripler but I want to point out that I have had nothing but good experiences there. Yes it is hard to reach anyone because they are all doing the job of 3 people and are doing the best they can. Also Dr James secretary is a nice lady and she dresses so nice it was very refreshing to see.

The radiology department is a complete nightmare (Jan 2024). Trying to schedule anything over the phone is an impossible task, I’ve waited over 45 minutes as “next in queue” and even my own doctors and nurses from my clinic cannot reach them for scheduling and if you think they’re going to call you.. they are not. Even the patient advocate said he was going to have someone call me back the same day from radiology and that was 3 business days ago. If you have to schedule anything involving radiology you are forced to go to TAMC in person which we all know is already an inconvenient task because of the parking itself.. THEN you have to go to the radiology clinic to schedule just to be treated like trash by the front desk.. when I complained about the behavior from the front desk the radiology clinic supervisor said “yeah we get complaints about her often”…

Nicest people ever! Everyone is so kind. I get lost easily and the staff are kind enough to walk me to my appointments. Everyone asks me if I need anything. Even doctors stop and try to help me find my way. The staff are always smiling and helpful.

So my 2 year old brother has a temperature of 102 to be exact and he seemed very weak so my parents decide to go to the clinic to get him checked. They went at about 11:02 pm. Once they checked him and gave him medicine, the nurse sent my parents back to the waiting room to get a covid and flu test result. It’s currently 3:09 am and we have not gotten told anything. Nothing about results, what he could possibly have, or if he’s even going to be okay. There’s a maximum of 7 people including my parents and brother. The nurses don’t seem to have a single worry in their life. They’re laughing and joking with other nurses, not hurrying to get to other patients, and just not doing their job in general. This is by far, the worst experience I’ve had at a clinic before.

I’ve had a medical emergency that could’ve been extremely serious to my health & I had to fight for parking on Mountain side & everyone is so aggressive about spots I nearly get into accidents trying to find a spot because everyone stops in the middle of the road to stall a spot thats leaving. I can’t even attend my spouses appointments because I’m taking 30 minutes just to find somewhere to park. I shouldn’t be crying behind the wheel because I can’t find a parking spot to be seen or even make my appointment on time.

I don't think I have ever been able to see the doctor I am assigned to. I have had very good experience with some of the departments. I enjoyed the drive-through pharmacy while it lasted. My issue is with pediatrics. Their lack of communication and organization has caused stress on not only myself but my toddler. Her surgery was delayed because of missing paperwork, no notes on care, missing test results, redoing tests that were taken (phone calls to confirm she was there), and misdiagnosis.

Avoid this place at all costs! I wouldn’t call them incompetent because that’s being too nice. Wouldn’t wish this place on anyone. If I could give negative stars I would. Worst hospital I’ve dealt with.

If I could rate Tripler a 0 I totally would. If you're planning on having a baby here in Hawaii make sure you join tricare select or just don't get pregnant here. I haven't been seen since 6 weeks pregnant. I am now 24 weeks pregnant and was denied to be seen because I don't know anyone to leave my 2 year old daughter with while my husband is away in the field. Now I won't be seen until I am almost 30 weeks pregnant. Haven't had an anatomy scan or glucose test. Also I have not had my Rogan shot which I was suppose to get at 20 weeks pregnant. Due to my blood type a Rogan shot is mandatory if I want to have babies again in the future. There's absolutely no way for me to ever contact someone over the phone. Can't schedule appointments over the phone instead I have to take a 30 minute drive to schedule an appointment because having a toddler... I don't have time to wait 2 hours on the phone being 6th in line. And no one knows how to call back my phone number after leaving multiple messages a day. I am so so fed up with this hospital and their horrible staff.

Tripler is a teaching hospital. It’s the only military hospital on the island so as you can imagine it’s always crowded. The wait times are ridiculous and sometimes the staff is not very professional, which is really odd, considering they are a military organization. I try to use the V.A. As mush as possible but they honestly are not much better. Pay the money, use toe insurance and get the quality health care that you and your family deserve. Aloha

Great place to be born at, even though i didn't ask for it. It was cold and too bright and i didn't like it. Couldnt tell anyone because i didn't know how to speak yet. 10/10 would not do again.Was originally a pink building for some reason. Parents could have picked a place closer to the beach.

Absolutely the worst military healthcare experience I have ever had. TDY to Hawaii not like I have options and wait over 6 hrs to just finally get talked to by a healthcare provider in the urgent care. There’s no way this is the standard of excellence in healthcare. DHA long term strategy is modernizing facilities and we cannot get a real time wait time for people? I’d rather pay out of pocket than utilize this facility. Got told there is only one provider… that’s a TAMC problem that impacts patients. You can’t bring providers who are not doing anything in the Hospital to come down and assist? I feel like there is some mismanagement happening. If you cannot meet capacity then refer people somewhere else instead of just stringing them along for hours…. But then that impacts leakage and RVUs which affects the bottom-line…

Just finished an appointment at the ENT clinic. Doctors were fantastic, caring , thoughtful and concerned. Hospital was spotless. The only draw back sort of is parking however if you arrive early enough there is a shuttle that will pick you up and drop you off at the door so give yourself plenty of time.

Had to go to the ER several weeks ago and although the wait was long I thought the service and care was fantastic. The nurses and doctors were very friendly and appeared very knowledgeable!

PFC Awuah, Mathamiel is our HERO who saved my mama's life! My car was auto-locked, even my car key was inside of the car. My mother who is right half paralyzed with many medical condition was stuck in the car in the sauna heating car after the engine and A/C was stopped working. Although all other people just let me use their phone and left the site, PFC Awuah immediately took initiative to run to the site, and calmly navigate my mother to open the lock which was found by PFC Awuah with his deep observance and keen insight. I was panicked with my mother with seat belt on and unable to reach the door. But she was able to remove her seat belt by herself and able to reach the tinny hidden lock with her left hand. PFC Awuah immediately opened the car and saved her life!! Dr.William Danner who has stayed all night long to wait for the surgery table for my mother's hip replacement surgery so that she gets to do rehabilitation asap. He has addressed the risks for both having surgery and not having surgery with each specific probability ratio. We appreciate his skilled hand gifted from God very much. His surgery removed my mother's hip pain completely!! We are extremely thankful for Dr. Danner and PFC Awuah for saving my mother's life! We appreciate U.S.Army for having Dr. Danner and PFC Awuah articulately assess the situation under the stressed situation and complete the rescue mission in the shortest time possible by using their level of skills in the combat zone. Again, thank you, U.S. Army, Dr.Danner and PFC Awuah for saving my mother's life! With warmest Aloha, Mama Yoshie Akimoto and Takako Friend

No one ever picks up the phone. Been trying to make an appointment with radiology for over a month, no one answers. Is the phone broke? Do they sit there and watch it ring? Do they keep it off the hook all day? The world may never know.

They lived up to the complaints. It took 5 hours to find nothing wrong with my spouse but y’all need a better system. The triage violated HIPPA especially when they didn’t close the door. It says a lot about that they don’t value privacy. Do better!

THIS IS SPECIFICALLY FOR THE CYSTIC FIBROSIS CLINIC AT TRIPLER. Clinic has been fantastic for our 10 yo. They have pulmonary, ent, gi, childhood psychiatrist( so helpful), social worker and drum roll… a pharmacist who comes to clinic and goes over everything with the amazing dr. Gould so that it doesn’t need to be repeated. Then orders your meds there and you can use their QR code to Que in line for all your meds. They used to just bring them up to you at your clinic appt but have since lost that staff member. Still so convenient! The nurse coordinator Faith is fantastic and is so responsive. Everyone has been great. For being on an island, the care is top notch and a hidden gem here in the pacific. All radiology and labs have been able to be done on site. Only thing we’ve had to be referred out for are his yearly eye exams.

A sincere question for Tripler management: why do you bother printing these warning labels for UCMJ and United States Code on your flat sheet linens if paramedics are giving them away? This is not the first time I have seen these, and I have worked in elder care facilities for 17 years!

Yo emergency room is NOT emergency room, everyone here waited atleast 2 hours to get seen. There's not even a lot of patients here. In addition to that, they made us wait 45 mins waiting at the doctor's room. They should do better. People would die before they even get seen by a nurse atleast.

Went in and staff was friendly. They followed Covid 19 protocol and practices safe distancing.

I went in for a c-section in 2003. 1. When I went in my medical records were on the counter. Anyone could have grabbed it. 2. The nurse dropped the needle and than used that same needle on me. (I did report this to the hospital) 3. We were not allowed to use cameras or video 4. My husband was not allowed to see beyond the sheet 5. I told the Doctor that I didn't want staples. I had 33 staples and about 1/2 inch opened gap. It took 9 weeks for the gap to close. 6. I told her and showed her medical record to show that I was allergic to surgical tape. I was taped from hip to hip. When the tape came off, It took some off my skin off too. 7. I have had so many abdominal issues since the c-section. Such as gallbladder and fibroids. I can't confirm or say for certain that the c-section was the blame. This was my 3rd c-section. I did not experience any of this with the previous two.

I had the best experience yesterday at tripler. I had to have an outpatient surgery with Dr Song in the ENT department. I can't say enough how amazing everyone was from the time we got there until we left the hospital. We moved here in August and heard some not so good things about tripler but I have no complaints! :)