1/5 Marci A. 2 years ago on Google
I
would
give
zero
stars
if
I
could.
This
place
has
horrible
customer
service!
I
will
never
come
here
again.
I
took
my
daughter
in
because
she
had
a
cold.
They
put
me
in
a
room
(in
the
back)
and
basically
forgot
about
us.
We
waited
over
two
hours.
There
was
only
one
patient
in
the
waiting
room
when
we
arrived.
After
waiting
for
about
30
minutes,
they
finally
came
in
to
get
my
paperwork.
Another
30
minutes
later
they
told
me
I
forgot
to
sign
something.
I
asked
how
much
longer
we
would
be
waiting.
They
apologized
and
said
sorry
it
got
busy,
but
we
were
"first"
so
not
much
longer.
Another
30-40
minutes
pass
and
someone
finally
comes
in
to
take
my
daughter's
weight
and
temperature.
I
ask
again
how
much
longer.
She
said
there
were
two
people
in
front
of
us.
I
asked
how
that
could
be,
as
there
was
only
one
patient
in
front
of
us.
She
said
I
was
wrong,
and
there
were
several
other
patients
in
front
of
us.
I
told
her
the
waiting
room
was
empty
when
we
got
there.
She
said
people
were
all
waiting
outside
and
in
their
car.
I
know
this
was
not
true.
Eventually
a
doctor
came
in
to
see
us.
We
were
probably
the
last
to
leave,
as
it
was
about
8:20
pm.-
the
door
was
locked
with
the
key.
I
had
to
unlock
it
myself-
nobody
offered
to
unlock
it
or
let
us
out.
The
people
working
there
are
completely
disorganized
and
gave
inconsistent
information.
The
doctor
that
saw
my
daughter
called
me
the
next
morning
to
apologize
about
me
having
to
wait
so
long.
She
observed
how
long
I
was
waiting
to
be
seen,
but
said
she
can't
enter
the
room
until
she
gets
an
"ok".
My
daughter
is
not
a
new
patient
and
we
have
insurance.
According
to
the
doctor,
those
are
two
possible
reasons
for
me
having
to
"wait".
Getting
a
doctor's
note
for
my
daughter
to
return
to
school
was
worse
than
waiting
for
two
hours.
I
was
told
they
could
email
me
a
doctor's
note,
as
long
as
my
daughter's
results
came
back
negative.
Nothing
was
emailed
(even
after
I
spoke
to
someone
that
said
she
would)
.
I
called
the
next
morning
and
they
said
they
would
return
my
call.
Nobody
returned
my
call,
so
I
called
back
7
hours
later.
I
was
given
numerous
mixed
messages
about
how
they
cannot
give
me
a
doctor's
note
unless
I
bring
my
daughter
in
for
ANOTHER
evaluation.
I
told
them
I
WOULD
NOT
come
in
again.
I
asked
to
speak
to
the
manager.
I
was
told
that
I
was
speaking
to
the
manager
on
duty.
I
asked
for
someone
above
her.
She
said
Dr.
Bob
was
above
her
and
she
said
she
"hopes"
he
will
call
me
back.
How's
that
for
customer
service?
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