Well for starters, the membership price is way to high. I have a membership at other gyms across the entire United States, with better machines and more to offer, at a lower price. Compared to other gyms like LVAC in las vegas. 24 hour is just appallingly disappointing. You get less for a higher price. The machines are outdated, old, rusted, broken or in disrepair. If they try to repair it, it's rigged in a different way. For such a crowded gym you would think that it would recieve more attention from management. It would be nice to dust or wipe the machines down every once in a while. The machines are scattered all over the place. Very disorganized and confusing. Weights are everywhere. The crevices are full of dust, sut and grease. Handles are broken and usually remain broken for months. The pads are all worn out and no longer provide support. So its metal to bone when working out. The locker rooms are dirty and smelly. This gym is not worth the money you pay. They also don't offer any towels and you have to pay $1 for parking. That doesn't sound like much but if you go to the gym 6 times a week. That's an additional $26 a month on top of your already pricey membership. Honestly, I pay less for my gym in las vegas LVAC $19.99 a month compared to $49.00. Trust me, if you saw this gym you would wonder why 24 hours is still in business. I wish they would open up a branch Hawaii because if they do, im sure this gym will definitely go out of business. @LVAC

This gym is extremely packed from 5am - 10 pm every day of the week. I’ve been to 20+ gyms in my life and I’ve never seen anything like it. There are literal lines to wait for one of the 6 squat racks in the whole gym. They don’t have clips for the racks, it’s always dirty, and they never have enough weights to go around. I usually spend at least 20 minutes a day just waiting to use one piece of equipment or the right dumbbells. Very frustrating if you’re in a hurry. The locker rooms are dirty, mold in the shower heads, and the whole gym is so hot! Terrible airflow. Don’t waste your time going here it’s really miserable. So many other good choices around here.

I am new to Oahu and am looking for a gym. I have health issues and working out keeps me healthy and happier. I usually try a gym at least one time before joining to make sure their equipment works for me and to see if we are a good fit. Well, this must be a common occurrence because the 24-Hour Fitness website tells you to sign up for a free three-day pass so you can check it out. I signed up and received the following email (cut and pasted, NO EDITING) "Thanks for requesting a free pass to 24 Hour Fitness. We're excited to welcome you into the club! Don’t forget to bring a photo ID and the web confirmation code below to show to a team member when you arrive. We’ll also activate the premium workouts and features in our 24GO® app for the duration of your pass – bring your phone to take advantage of studio class reservations, audio coaching, and hundreds of video workouts to help you get the most from your experience. We look forward to seeing you, Your 24 Hour Fitness Team" WELL, I was on my way to the facility when I received a phone call. The young man on the phone asked when I would be coming in because I needed an appointment to visit and it would be ONLY for a tour as they do NOT allow free workouts. He said (after asking if I was a tourist or a resident and I am a new resident), and I quote "We are way too busy to let people come in and work out for free". He then explained only after I signed up and paid would I then be allowed to work out. When I pointed out that they were contradicting 100% of what the website explained, he did not care. When I asked if that policy meant the company was guilty of false advertising, he did not care. When he then asked when I wanted to come in for my tour, I said I did not want to come in (I should have said I don't care). So, 24-Hour Fitness: PLEASE change your website to be truthful or perhaps get your franchises to stop making your advertised promises complete and utter LIES. You do not have to work out at 24-Hour Fitness to know they are a BAD MATCH. Find a better gym. I'll let you know when I find it and I'll post it.

The amount of people at this location in the evening is out of control now. it's gotten worse every year but now you can barely work out during the evening work week rush hour. it's still crowded in off peak hours. management needs to learn to say "no" to new memberships, and cap numbers to provide a reasonable user experience. I have to consider switching to plant fitness up the block at ala moana mall (which is a lot cheaper than 24) or going to a small independent gym. i don't even want to work out, or i can't do the work out i planned! anymore because of the crowd. getting real tired of the experience. The facility isn't that great, with broken or dirty water fountains, water fountains that don't function very well. the bathrooms can be cleaner and cleaned more often.

Have been coming here pretty often after moving from Ewa Beach into town. The staff here are often pretty rude most of the time, the parking garage next to it is awful and you have to be very careful or you may damage your car. The gym-goers who frequent this gym also do not seem very friendly, probably because of how crowded it is and I have gotten stink eye a few times. I never had these problems in the Kapolei location.

This is the biggest gym in Honolulu and it’s not that very big! However, the gym is good to get in a great workout! I like it, it’s was good going there. It’s just that parking garage fee can only be paid in cash! What????? It’s 2022 and there’s no electronic payments methods that’s crazy AF in today’s time!!!!!!! Reason for the Four Stars

Went to this location since my hotel gym has limited equipment with the intention to purchase a day pass for $25. The night before, I called to ask if I have to do any registration online or some sort to make things quick as I was time constraint. I was told it would take 2 minutes to pay in the kiosk. I went the next day around 6:30am and the person who checked me in asked “have I been to that location before” which I said yes, I was a former 24Hr member (before joining another gym in CA) so I only intended to pay $25 day pass to use the gym. I was told that they could give me a “Guest pass” instead of paying for a day access but first someone will show me the club really quick as many things have changed. That used so much of my time and the person giving me tour was already giving me different tiers of membership and how much I would save by re-joining. Again, I just wanted to pay the $25 and use the gym but they wanted to me to join. Ultimately, when I told them that I’d need time to think about re-joining I just came for the day pass, they were going to make me pay the day pass. What happened to the “Guest pass” they promised me? I had no problem paying the day pass but they should have just made me pay instead of wasting my time. In the end I told them that I will just leave instead since I have less than 30mins left to workout since they used up my time for nothing. TLDR; if you want to use the day pass, do not entertain those folks by seducing you with “guest pass.” Quickly push them away, hand your payment and do your workout.

I am revising my original review from a few years ago. They have gotten much better since the pandemic. People are cleaning up machines after using them, the crowds are manageable and the staff seem a bit friendlier. I still cannot understand what makes this a super sport.. But it is

After reading a few reviews, my expectations were very low. However, I was actually surprised by the facility and staff. There are a lot of machines, dumbbells, benches, and equipment overall. The staff was very welcoming and the crowd is young and friendly. With such a large facility it’s bound to be crowded, but it was no worse than my college gym in California. There tends to be a line for squat racks, but other than that I haven’t had trouble getting what I want. Also, most of the equipment is a little old but in decent condition.

Front desk staff was great, really nice. But the facilities were filthy. Dust and dirt on the machines, walls, and floor, wet floors during the middle of the day, worn and rusted machines. The dust was significant, and on everything. It really needs regular cleaning.

The staff is nice but the club takes ver poor care of equipment. Guests are good at cleaning seats and handles but the club is not cleaning the machine. The foot plates for example are filthy. Several machines have pins missing and need regular maintenance. There are not many choices in Honolulu and they may have staffing shortages but it is disappointing.

I travel a lot and noticed my home gym isn’t here and I frequent here quite often. So I scheduled a trial to see if it’s worth my time to add a membership and they said that locals only get trials. Gatekeeping a 24/hour fitness 🤡

Decent gym. Three stories with a large cardio area, CrossFit area, and small basketball court. Offers validated parking, which is cash only. Not a huge deal since it was $1 after validation. Most members are super conscientious about wiping down machinery after using.

Gym is busy but what can you expect for being in the middle of the city! Everyone is super chill and asks you what your training in the front desk. There is also a ton of bodybuilders that come here so it’s very motivating that’s for sure.

24 hour is pretty busy club. I do feel it's worth it because they do a good job keeping equipment clean and maintained well. There personal trainers are very qualified. Hector is one of their Pt's and is incredible. Very knowledgeable and intuitive to his clients goals.

The guys who work there have absolutely no idea from their job! They sold me a national fitness membership even tough they knew I only stay in Hawaii for Vacation before I‘m jeading back to Europe. Luckily a friend gave me a hint that I paid way too much! Now I hope that I will get some money back!

The gym is solid in terms of equipment. The staff is awesome. The other guests are pretty awful though. They will leave weights out of place and leave trash wherever convenient to them, the male bathroom sinks always have a puddle of water covering the entire counter(like seriously...how...again this isnt on staff...what user is just splashing water all over the sinks? I have wiped them dry and 10 minutes later again soaked in water), some guests will hog machines for long periods of time while not using them. They will do 1 set or even rep...then rest on that machine for 10 minutes playing on their phone or eyeballing themselves in the mirror. I actually enjoy the gym...but the other guests make it a situation where you have to weigh the pros and cons.

Got to pay for parking and the restroom always smells bad and showers have missing control faucets. Not up to par of what I would expect from a 24hr fitness. Just a run down dirty gym.

If you're looking for a gym to work out while on holidays this one offers great short term memberships and has all the equipment anyone would need. It can get pretty busy at peak times after the locals get off work but no complaints and very helpful friendly staff.

Good location, lots of equipment and areas for functional training and for stretching. Women’s bathroom stalls are a little small.. and I say that as a petite person. It can’t be helped but a bit of an inconvenience. Downstairs cardio area has a strange smell, especially going down the staircase. Overall good gym in a convenient location.

I stopped by to check out the facility and was told they didn't accept Guest Passes (was not mentioned anywhere on their website for this location) I was let in as a "freebie" and was underwhelmed at this gym. The bathroom by the cardio station smelled like someone urinated all over it. The equipment was not up to standard either making it difficult to use the equipment as it was created to be. I'm glad that my Guest Pass was not honored here, because I would not return here anyways. I also felt very ill a day after working out here and I wouldn't be surprised if it was due to this gym's lack of upkeep.

They told me to come in because my home Activefit membership would work there. When my wife and I got there, after a 30 minute walk, they took about 20 minutes to have someone help us. There were several guys playing on their phones then finally asked us for assistance. They wouldn't let us work out because whoever we talked to on the phone did not supply the correct information. We then went to PLANET FITNESS where they took our Active&Fit membership gladly.

Great place! Excellent staff! Super helpful and courteous even for late night gym goers. Emmanuel and Miles notably standout with professionalism that goes above and beyond what is expected of their mission, all-star positive attitudes, and commitment to the safety and security of all visitors. I could go on and on about the positive experience I had with them so to put it briefly; give them a raise!

the gym is ok… this review is more about the other members. the ones who sit around on their phones for 5 minutes between sets (not even exaggerating) their workouts must be taking 3 hours!! also not many people put their weights back and you can never get a squat rack. There is actually enough equipment it’s just that there aren’t many gyms in honolulu so they all get pretty crowded.. I wish 24 waikiki was still open and maybe we wouldn’t have this problem

Busy location but still get plenty of room and equipment for use. Friendly and helpful staff, plenty of parking. Parking cost 1$ with validation.

Nice employees, big facility, lots of equipments and good air. can get a bit crowded but there's always something to do, parking recommend for smaller cars or the best will be for bikes and mopeds. Not too expensive for the deal.

I've been coming in this gym since they first open. I used to really like this gym a lot, cause it really convenient for me close to work. I really like the basketball despite being small compared to the in pearl city( Lots of good baller) but lately being getting disappointed. first flooring (Basketball court) is filthy slippery not being clean mops. second was some members playing in the basketball court was vaping shirtless. third was very annoying specially young members in the afternoon with all those tripods cameras all over. they should at least be more courteous to other members, instead still gives you attitude and mean looks. time to switch gym club for good!

First day at a gym. They have tones of equipment. Best I've ever seen.

Yes, parking can be a challenge. Otherwise, huge facility, lots of equipment, and the people there (around 11am) were there to train, not just sitting on equipment and scrolling on their phones. Most of all Travis (employee) was super friendly and helpful as I learned the ins and outs of the location. If I do relocate to Oahu, definitely will sign up. Parking was the only reason it was 4 stars and not 5.

A few days ago I was robbed in the changing room. I visit Hawaii three times a year from the mainland and stay for about two months. It's in the gym locker room, so I think it's probably a member there. I was so scared that I withdrew from 24fitness the next day. I would like ask security to be strengthened in the future

Parking is a little weird when not familiar with the area and validation costs $1. Otherwise, love the lay out of this location! Kaneohe is my home gym but it wasn't too much to adjust to the layout. Plus, before 11am it's a lot less busy than KBay! Happy sweating! 😅

I had a zumba class with Emi and it was so goood

Crammped gym, terrible parking. Scratched my car cuz the parking lot can barely fit two cars side by side. The parking lot was foreshadowing how the gym was going to be. I should have went with an alternative parking situation, my experience would have been a bit better.

Moved here and thought it would be a huge downgrade considering we were paying over $300 for a monthly membership at Lifetime in Cali. But to my surprise, this gym is actually amazing!! Great vibe, tons of equipment, great staff, 24/7, great prices… Five stars !!! <3

I like this Gym, everything looks clean and new. I got information from Teo, he was very kind and very professional young man. This place is really good, I wish they open more gyms near Pololo.

Parking easy to get to. Staff is great and there is plenty of equipment, even on busy hours.

Came in for a 24hr pass. Tons of free weights and equipment. Way better than my Golds at home.

Unfortunately Jennifer and another female employee here are extremely disrespectful. Massive power trippers. I'd be cautious around them. As a disabled military veteran I'd expect at least the respect of a human being, instead they tried to spread lies and slander. The other female employee literally said she doesn't care if the building burns down after I reported smelling a burning/smoke inside the gym.

Business offers free 3-day trial but when you show up they advise it is for residents only and offer the drop in rate of $25USD which is outrageous. It felt deceptive. This was not on the website or free trial email.

Why do the kids/young adults seem to not understand that the platforms are for deadlifting… not the floor directly in front haha. I’m under the impression that they are stupid? Is it a trend? The 24 hour staff should stop this before the floor literally caves in. Signed, Dumbfounded customer

Not the newest facility, but they’ve got plenty of space and several functional fitness areas. I’ve only been midday, but I hardly had to wait for any machine or weights. There was a line for the squat racks, but otherwise there are other options if somebody is on the machine you want.

Good place for a quick workout during vacation. Parking is tight. Love how welcoming and friendly the staff are.

Always able to do what I want/need to do then leave, hassle-free.