Featured Reviews


Frequently mentioned in reviews: storage (18) unit (10) clean (9) helpful (7) facility (7) friendly (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Alii Apo A. 8 months ago on Google
    The staff at Hawaii Self Storage are so helpful, easy to communicate with and the facility is always clean.
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Michele W. 10 months ago on Google
    THIS PLACE IS NOT SAFE TO PUT YOUR STUFF. THEY ALLOWED MY UNIT TO BE BURGLURIZED AND MY FATHERS CREMAINS STOLEN. THEN HAVE THE AUDACITY TO WANT THE RENT AFTER I WAS VIOLATED. IT IS DISGUSTING AND I AM NOT GOING TO BE PROMOTING THIS AS A GOOD IDEA
    1 person found this review helpful ๐Ÿ‘

  • 1/5 Lee ya A. 1 year ago on Google
    Hours open is from 5am-12midnight which is great however to access the dollys/cart are 9-4pm. I needed to take out some big items and even though there was employees in the office and it was about 8:30 am they still wonโ€™t let you use it. Whatโ€™s the point of having access from 5-12 if you canโ€™t use the carts? and there is a awful smell when you get off the elevators. Smells like some kind of chemicals and it ends up smelling your items. If they can get rid of that smell and have access to the carts during the hours of 5-12 I would recommend them but not until than.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 Kathy L. 1 year ago on Google
    I use this facility for work purposes and Karissa has always been accommodating and always helpful. Always satisfied with customer service.
    1 person found this review helpful ๐Ÿ‘

  • 5/5 jamiekaipo y. 2 years ago on Google
    I have been to this awesome location storage can't be beat drive to storage right there

  • 5/5 Brian C. 8 months ago on Google
    5 star experience! Very user friendly!

  • 5/5 Bryson N. 11 months ago on Google
    Excellent Storage Facility! Office personnel very helpful and friendly. Access very convenient.

  • 5/5 Yolande F. 6 months ago on Google
    Just a quick trip to our storage unit to pull some boxes of dated paperwork to review for retention or trash. The common areas are always clean. The security is very good as you need a code to access the floor you have your unit on. Love that all the floors are air-conditioned.

  • 5/5 jon n. 2 years ago on Google
    Although I was on Oahu for only a short time, I never had any problems here. Payments went through with no problem. Staff was easy to talk to and addressed all issues, the biggest of which was my entry number not working once (it got taken care of in a snap). They didn't have online pay at the time, which is a huge convenience (they do now). Very recommended.

  • 5/5 Michael S. 2 years ago on Google
    Great service and their people are very friendly, attentive, and professional. I will definitely rent again another unit.

  • 5/5 Janet N. 4 years ago on Google
    Karissa was Such a Sweet Kind Person! She worked with us in any way we can. The environment was Clean Convenient and It was Safe to go there! I Love this Place! If I could leave my things I would forever ๐Ÿคฃ๐Ÿคฃ๐Ÿคฃ Oh ya and A/C was Perfect!

  • 5/5 Janelle H. 4 years ago on Google
    I have been here for two years and I have had the most excellent service. I keep items for my business here and I get a lot of support with my incoming inventory. Security is supreme and I feel safe when I come after hours. The facility is clean! If you are looking for a space to rent, I recommend Hawaii Self storage.

  • 5/5 Bronson 1 year ago on Google
    Clean and the staff is very friendly and helpful.

  • 5/5 Ajagbe L. 1 year ago on Google
    Angel was very helpful and accommodating when I rented a storage

  • 4/5 Kehau K. 3 years ago on Google
    I don't put things in storage but I have helped family members put and remove their things they put in storage. This location is massive and there are a variety of storage unit sizes. From the looks of it, I noticed they store all kinds of stuff. I saw vehicles, a forklift, trailers as well as a horse trailer. I saw a gentleman in his storage unit and it was so organized - it looked like that was his actual office unit. I saw another gentleman whose storage unit stores all his restaurant's dry goods and non-perishable items. It's amazing what people need to store and how storage companies are an important part of so many of our communities! This business was clean, well kept, four floors of units and from the looks of it - a lot of units were occupied as many had padlocks on them.

  • 5/5 S K. 10 months ago on Google
    Great rates, clean, secure, well lit...However the best part about this place are the employees. Every single employee is super helpful and nice. Was my first time needing storage and they made the process very simple and fast. I definitely would recommend salt lake hawaii self storage to anyone in need of some storage space.

  • 5/5 Jackie G. 1 year ago on Google
    Nice place. All the upper floors are climate controlled. Helpful when storing climate sensitive items.

  • 4/5 Dino L. M. 2 years ago on Google
    Clean and friendly workers and people there

  • 5/5 Bre J. 2 years ago on Google
    The storage facility was very clean!! Make sure you spin the wheel in the lobby before leaving!

  • 5/5 stacey d. 2 years ago on Google
    Hiiaka is amazing! If youโ€™re looking for a storage unit then definitely go see her ๐Ÿ˜Š

  • 5/5 Breanna J. 2 years ago on Google
    I helped my sister move out and the facility was very clean and spacious. They have lockers of all sizes!

  • 5/5 Jordan โ€œawesomeโ€ J. 2 years ago on Google
    Love using the Hawaii self storage, good rates, and the employees are very nice and friendly. Highly recommend.

  • 5/5 Sharon J. 2 years ago on Google
    My storage unit is clean. The facility is safe with 24 hour security monitoring. Angel was helpful.

  • 4/5 Charles D. 2 years ago on Google
    Their 30% late fee is killing me. Otherwise.its a safe and secure &,clean facility with a pleasant staff

  • 5/5 Michael K. 2 years ago on Google
    This is a very secure and reliable unit! Always great service and affordable!


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