Subway image

Subway

Restaurant Fast food restaurant Meal takeaway Sandwich shop Catering service

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options. People often mention sandwich, service,


Address

848 Ala Lilikoi St, Honolulu, HI 96818

Website

restaurants.subway.com

Contact

(808) 836-5515

Price rating

$ $$$

Rating on Google Maps

3.50 (42 reviews)

Open on Google Maps

Working Hours

  • Thursday: 8 AM to 10 PM
  • Friday: (Good Friday), 8 AM to 10 PM, Hours might differ
  • Saturday: 9 AM to 9 PM
  • Sunday: (Easter), 9 AM to 9 PM, Hours might differ
  • Monday: 8 AM to 10 PM
  • Tuesday: 8 AM to 10 PM
  • Wednesday: 8 AM to 10 PM

Featured Reviews


Frequently mentioned in reviews: sandwich (7) service (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Lexi D. 6 years ago on Google
    Obviously the owners of this franchise don't monitor or care about their store. We had the unfortunate experience of having our sandwich made by an old Asian lady who really should be working in a Chinese restaurant. No smile, no words spoken. The only thing she said was "bread"?. After we told her what kind of bread she just moved along the line as we told her what we wanted. She wrapped up the sandwich, collected our money and was done. No thank you, no NOTHING. She has been there a long time so I gather the owners have to be really, really, REALLY DESPERATE FOR HELP. any warm body is better than NO body. I take that back. She is not warm at all. I will go next door to Islander take out.
    2 people found this review helpful 👍

  • 1/5 Amanda sue W. 10 months ago on Google
    How hard is it to make a sandwich? I want to put the meat on and put the cheese on your toast and then you add everything else that the customer wants to. It is the second time I’ve gotten my sandwich in there but no cheese then I called the store and they say oh well we can’t replace it really paid for it, but you can’t fix it. Manager was very rude and very hateful. Don’t recommend the store at all.
    2 people found this review helpful 👍

  • 3/5 Kayla M. 11 months ago on Google
    Normally love this place and have a great experience. Ordered an Italian bmt, got handed some kind of chicken spinach sub instead. Was fun to get home unwrap when literally so hungry and then disappointment. They remade it but still. That was such a let down. Subway has been one of my biggest cravings but all it takes is one time to ruin a place for me. Maybe I’ll stick with the salt lake location from now on :/
    1 person found this review helpful 👍

  • 5/5 christine l. 2 years ago on Google
    Love aunty Rose she always writes handsome boy on my sons sandwhich. Ladies are friendly and patient with my son who is autistic and practices making his order and count out his money. Kindness and great service brings us back every time.

  • 4/5 smytb 9 months ago on Google
    The sandwich was Delicious, Too bad they don't sell Fries with the sandwiches!

  • 5/5 Enrique P. C. 1 year ago on Google
    I have been going to this location since it first open at that place always clean staff always helpful and courteous always recommend this location to everyone Subway sandwiches should be proud of this location terrific

  • 5/5 Leslie Mack P. 6 months ago on Google
    The service is great and there is seating outdoors as well as in door. The quality of the food and service is recommended.

  • 5/5 Rich S. 1 year ago on Google
    Same as every Subway but good service

  • 2/5 Marisa 1 year ago on Google
    Was good until a cockroach started climbing the wall

  • 1/5 Steven M. 7 years ago on Google
    Only 3 people in front of me, yet took 15 minutes to place my order. 21 minutes total to get a sandwich to go. 4 people behind me. Extremely slow, very under stocked, under staffed, and nobody behind the counter cared. Just moved along at a snail's pace......... Go to another Subway if you can.

  • 1/5 Harold K. 2 years ago on Google
    Tried to skimp on vegetables and tried to charge extra for what should have been a normal amount. Walked right out. Did not buy anything.

  • 5/5 J W. 2 years ago on Google
    Always nice and friendly when I order.

  • 5/5 Luena L. 2 years ago on Google
    Never had a problem there. Ladies were always nice and made my sandwiches exactly how I wanted. Don’t think I ever had the Asian lady that many reviewers complained about. Maybe she’s gone…but courtesy works both ways!

  • 5/5 Jarinson J. 5 years ago on Google
    Subway at salt lake shopping center is the place to go! They make the sandwiches there perfect...well all except for that 1 old Chinese lady...

  • 1/5 Kaylene F. 9 years ago on Google
    My sister and I got a foot long with avocado added and got home so excited to eat it, until we smelled the avocado. It was the worst smell EVER. I understand that mistakes happen but what got me mad it the lack of service after. They told us to wait til the next day to get a refund with the receipt, leaving us with no dinner. THEN we come back with the receipt and the sandwich to show them and they greeted us with rude service, only defending instead of trying to make it better. Not planning on coming back.

  • 1/5 SSC Gant F. 3 years ago on Google
    Worst place to get subway, very messy and dosent even give the right order . Too expensive for some food thats not even worth it

  • 2/5 Catz 4 years ago on Google
    Got 2 meatball foot longs, mine was barely warm, when I bit into the 2nd half of mine , the meatball was old, dry and hard around the edges. I tried calling 4 times but they don't answer.

  • 1/5 Mike S. 3 years ago on Google
    Terrible customer service. Lady with glasses was rude the entire time and pretty much threw my food and receipt at me

  • 5/5 Aurelio R. 5 years ago on Google
    Fast, order on line and ready when you get there.


Call (808) 836-5515 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Healthy options
    • ✓️ Vegetarian options
  • Popular for
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✗ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Catering
    • ✓️ Breakfast
    • ✓️ Counter service
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery

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