1/5 Eloy K. 1 year ago on Google
TERRIBLE
SERVICE!!!
I
ordered
a
"hot
americano"
and
they
gave
a
"2x
machiado",
I
ordered
the
largest
size
cup
and
they
game
me
a
smaller
one.
When
I
try
to
tell
them
they
had
the
order
wrong,
someone
else
came,
an
asian
looking
guy
who
I
believe
was
a
supervisor,
and
he
told
me
that
the
order
was
right,
implying
I
was
laying
to
him.
I
said:
"no,
that's
not
what
I
ordered".
He
insisted:
"yes,
that's
what
you
ordered".
Now,
he
was
not
the
person
who
took
the
order,
so
he
has
no
way
to
know
what
my
order
was.
I
insisted
the
order
was
wrong
so
he
went
to
the
office
to
look
for
the
ticked.
About
15
minutes
later
he
came
to
my
table,
where
I
was
waiting
with
nothing
to
drink
and
simply
said:
"
we
got
you
what
you
paid
for,
if
you
want
a
hot
americano,
you
have
to
pay
an
extra
$1.05"
At
this
point
I
was
very
irritated.
I
have
been
a
customer
at
this
place
for
years
now.
I
thought
they
could
have,
as
a
courtesy,
simply
gave
me
the
drink
I
wanted,
specially
after
I
waited
soo
long,
and
the
error
was
on
their
side.
I
am
foreign
and
I
do
speak
with
an
accent.
I
imagine
the
girl
who
took
the
order
didn't
undestand
me
and
took
a
guess.
She
never
said
something
like:
"excuse
me,
I
couldn't
undestand
what
you
said",
she
just
gave
me
whatever
she
wanted.
Finally
I
said:
"it
takes
too
long
to
get
a
coffee
here"
and
I
asked
for
a
refund.
This
guy,
whos
name
never
told
me,
acted
like
making
fun
of
me
and
while
he
was
giving
me
a
refund
he
had
a
give
smile
that
he
kept
all
the
while.
I
felt
very
disrespected.
This
guy
was
truly
making
fun
of
me.
If
you
don't
care
for
my
business
at
all,
you'll
never
get
it
again.
I'll
get
my
coffee
at
Sturbucks
from
now
on
where,
everytime
I
go,
they
call
me
by
my
name,
and
they
know
what
my
drink
is.
Your
service
is
lousy.