1/5 Elizabeth E. 1 year ago on Google
Hotel
is
renovating
lobby
area
so
there
is
a
lot
of
noise
during
the
day
but
we
didn't
hear
much
in
the
rooms.
Staff
for
the
most
part
seems
indifferent
some
were
fairly
nice
but
the
valet
staff
are
awesome!
We
had
2
silver
rooms,
they
were
next
to
each
other,
1
had
a
kitchenette
with
an
updated
bathroom
the
other
did
not.
Not
sure
how
you
can
give
someone
2
rooms
that
they
paid
the
same
amount
for
and
have
them
be
so
different.
The
second
bathtub
was
gross,
the
bathroom
was
tiny.
We
had
a
mini
fridge
and
that
was
it.
The
second
room
had
a
coffee
maker,
microwave
really
nice
shower
and
spacious
bathroom.
We
asked
if
we
could
get
a
microwave
or
coffee
maker
but
they
said
no.
When
we
booked
the
room
it
states
beach
towels
available
but
they
don't
tell
you
they're
12
DOLLARS,
so
bring
your
own!
They
only
have
1
valet
guy
working
so
expect
to
wait
at
times,
not
his
fault
since
they
don't
have
any
back
up
for
him.
Cleaning
staff
threw
away
some
really
important
Prescription
medication
not
sure
why
they
even
touched
it
since
it
was
with
our
luggage.
When
I
complained
they
"deeply
apologized"
thanked
me
for
the
information
and
said
they
would
investigate
but
never
heard
from
the
manager
or
anyone
else
to
follow
up
or
make
it
right.
sleeping
masks
were
also
removed
from
the
room.
They
would
take
our
towels
but
only
leave
2
in
each
room
with
a
party
of
7
so
we
constantly
had
to
go
down
for
more.
Or
you
can
text
for
more
but
it's
gonna
be
awhile.
We
even
tried
putting
some
under
our
belongings
so
they
wouldn't
take
the
towels
but
they
took
them
anyway
even
though
i
thought
they
weren't
supposed
to
touch
our
belongings.
one
time
they
didn't
replenish
the
toilet
paper
which
was
empty
so
we
had
go
downstairs
for
that
too.
We
checked
in
about
20
minutes
early
and
the
receptionist
advised
me
that
since
we
were
valued
guests
they
would
waive
the
early
check
in
fee
but
the
poor
lady
in
front
of
me
was
not
given
that
courtesy,
guess
she
didn't
book
through
costco,
but
seriously
you're
gonna
charge
someone
for
checking
in
20
minutes
early
when
their
room
is
ready?!
I
can
see
if
it
was
over
an
hour
but
20
minutes?!
We
won't
be
staying
here
again.
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