They seem to genuinely love animals here. I brought in a feral cat with a cut and they took me in even though walk-in time was over. They are very decently priced too. Definitely will be back.

I switched from a different clinic to BCAH months ago and it has saved me a lot of money for both my cats. The doctor is very knowledgeable and the staff is compassionate. They juggle the phones and the reception area amazingly well and I give them props for doing so. It is not easy to do what they do and so efficiently. Go prepared with questions for the doctor about your animal so you can make the most out of your visit. You do have to be a bit patient to wait your turn, but it is worth it. If you can not make an appointment opt for a walk in appointment. Just call in the morning to inform them & they will pull the chart. They can also give you an idea about what the ideal time would be to bring in your animal on a walk in basis.

Honestly, right off the bat terrible. I tried calling numerous times and each time I was placed on hold for 10 minutes. When I finally snapped at the receptionist she didn’t let me talk at all and assumed my questions for me when they weren’t even correct. She gave me a lot of attitude and handled this situation so unprofessional. I was trying to ask only ONE question, to see if there are any available appointments today and she proceeds to say let me see if anyone cancelled and puts me on hold AGAIN. I’m currently still on hold, it doesn’t take that long to put someone on hold and just fkn check. This is the worst receptionist I’ve ever talked to. She finally came back after putting me on hold and still talked to me as if I was the stupid one but SHE wasn’t understanding anything that I was asking but instead REPEATING THE SAME STUFF OVER AND OVER?? If I could give zero stars just because of the receptionists I would, most absolute worst service I ever had.

I called to inquire about cost of treatment in order to fly domestically with Delta Airlines with my puppy and the receptionist has to be the most special person I have EVER spoken too! She kept telling me what I needed when I have Delta’s specific requirements. Your employees represent your company so hire capable ones!! This receptionist needs training on basic speaking skills, phone skills, and customer service. Wow she couldn’t answer any of my questions, couldn’t break down charges of services I needed, couldn’t take my name and number down in case there was a cancellation so I could come in sooner. Yes your service fees maybe less expensive, but that doesn’t help when your employees can’t close the deal or even set up an appointment to get the business in the door. I only gave them 1 star because I had too to leave a review or else I would’ve gave them a negative -5 stars!

OUTSTANDING vet clinic with very reasonable prices for everything between a puppy's first shots to fixing broken bones. I will stop short of recommending the place because I dont want the place to get any busier! There can be a wait if you're a walk-in but its something I dont mind at all when the bill is like 1/4 of what the bill can be elsewhere (VCA). They do volume there, which is the reason for their significantly lower prices. *I LOVE BLUE CROSS ANIMAL HOSPITAL*

Fair and good service. They go through appointments fast, and so the cutsie animal talk and tenderness is missing from doctors. I don't care, because I'm sure my cats don't like needles in their neck or thermometers in the butt either way (baby talk to the animal or not). The counter staff is super helpful and very eager to give you info that you need!

Our experiences here have always been wonderful. The front office girls are efficient and friendly. Dr. Jayne is caring, honest, experienced, efficient and very knowledgeable. It is so nice to be able to trust her with our Service Dog. Mahalo Dr. Jayne and staff!

Yes, its old but dont judge a book by its cover. I've been to many different pet clinics/vets. No one has cared for my pitbull the way they thoroughly do. My dog experienced horror stories from other vets that blue cross help me manage. I regret taking convinence over driving to town and doing a walk it. But now I know. I never have a problem with any staff, always treated me and my dog perfectly.

Very nice and considerate, squeezed us in and very thankful, but the vet told me Bandit had a tumor without imaging, which turned out to be a kidney after an ultrasound. Scared me to death, but he is okay. Honest mistake, but next time please. He is my child.

I love this place! The people there work hard and try their best for our pets. The reason I am giving 3 stars instead of 5 is they still have the limit of 1 person in the office at a time(which is fine). But not enough seats outside. Standing in the sun whew. They need someone to check the line outside for those just picking up meds, or have a question to ask.

I have taken both of my dogs here since birth. The staff is always attentative, and welcoming. They are very busy, but always do there best to keep things moving at a good pace. They provide a full range of services, and now have an app which is very informative, and also has a loyalty points program.

The staff is exceptional and kind. They did an excellent job with our older dog's teeth and lump removal. Extremely affordable and appreciate all the love they have for their patients. Highly recommend for their professional and compassionate care.

Dr Jane and staff have always given my golden retriever the best care in the 10 years we have been going to Blue Cross. Unfortunately, we are moving and have to switch vets.

Dr. Jayne and the team are so busy and for good reason. They provide the highest level of animal care. Walk-in or book way in advance. Make this place your primary pet care provider.

Great service, just that they are super busy...Thank You Blue Cross and All the employees!

I've always had excellent experience going there probably 20 years now or close to it