IHOP image

IHOP

Restaurant Breakfast restaurant Family restaurant American restaurant

Long-standing chain serving a wide variety of pancakes & other American breakfast & diner fare. People often mention order, asked,


Address

790 I-35E, Lancaster, TX 75146

Website

restaurants.ihop.com

Contact

(972) 274-9191

Price rating

$ $$$

Rating on Google Maps

2.90 (2.8K reviews)

Open on Google Maps

Working Hours

  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: order (7) asked (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Valerie W. 1 year ago on Google
    The Most horrible visit to IHOP! They brought water & coffee & then we sat for 15 minutes (there were only 3 other tables occupied & they were eating already)before someone took our order. Silverware was filthy, we then asked for plastic utensils...Eggs were cold & when I attempted to shake a little salt on them nothing came out...pic attached of the disgusting sight I saw once I removed the top. Salt was wet & what is that disgusting brown stuuf caked around the top? We don't eat out much, I know we DEFINITELY will never eat here again. This restaurant is dangerous to you health!!
    3 people found this review helpful 👍

  • 1/5 La Donna W. 8 months ago on Google
    We arrived at 9 pm and were the only party in line (party of 2). We waited for approximately 20-25 min. We looked over and a couple of seated guests were still waiting to get their order taken. I asked, "Have you been waiting long?" the seated customer said about 30 min. They did not even have their drinks yet. I noticed the waitress was talking and laughing with the cook. She turned, said she would be with us in a minute, and continued. We left.
    1 person found this review helpful 👍

  • 1/5 Walter S. 9 months ago on Google
    This place just keeps going down. First they sat us at a table that no one was serving. Then a server moved us and it took them no time to bring menu and get our order. I asked for tea no sugar, bought me an overly sweet tea. Here was the issue we ordered our food and over thirty minutes passed before it was brought out, one of of our orders was however not ready. I was asked if I needed a refill only once. I ended up drinking the water they brought even after I asked for a refill took them for ever to get a refill. When we were ready to go she'd for to go boxes, and the bill and then minutes passed and I finally just asked another server, and he just passed along the message. Another issue we had was the cleanliness of this place, the men's bathroom was the nastiest thing I've ever seen in a restaurant. There was excrement that seemed to have overflowed in a toilet, that cause the entire bathroom to smell. Needless to say, I walked straight out as I couldn't stand the smell. Don't really know how of the employees would be able to go there and start looking enough to do their business then wash their hands. So this was the last time we will come to this IHOP.
    1 person found this review helpful 👍

  • 5/5 michael b. 7 months ago on Google
    I have to say that I walked in and immediately could tell that the acting manager Gary was amazing! While no one else was inside his can do spirit, amazing smile and just overall energy really made me feel better about my day!

  • 3/5 Jashona Y. 9 months ago on Google
    The food is usually pretty good, it's the customer service and atmosphere that leave you wanting a bit more. I ordered a to go order this round and was given the run around for about 10 minutes because I gave my name for pickup and the person checking for the order remembered something totally different on the way to the back. I was told my order had been picked up already when in actually it was just walking out of the kitchen and I was the one who caught it.

  • 1/5 Yesenia G. 1 year ago on Google
    HORRIBLE EXPERIENCE!! Definitely do not come eat at this Ihop, save yourself some sanity. The waitress did not acknowledge us at all. Not to be that person, but she literally kept flirting with a man in the table next to us and when I say that SHE SAT DOWN AT HIS TABLE FOR 40 MINS JUST TALKING TO HIM I am not lying!! When we decided to ask if she was still our waitress, she just dismissed us by saying our food was not ready yet. We decided to go to the front desk to just pay for our coffee and leave, that’s when she finally decided to get up and immediately get our food. We were here for about two hours and we just ordered pancakes 😐 This place needs better management… we will never come back to this place.

  • 1/5 Amber W. 7 months ago on Google
    We ordered our food through DoorDash and upon receiving it we were extremely disappointed. The T-bone steak was over cooked and cold. Barely any strawberries and syrup were included for the pancakes and they had no whipped cream on them. We tried to report it to DoorDash and barely got a fraction of the cost back. We tried to call IHOP then and they wouldn’t answer the phone. We will not order from this Ihop again.

  • 1/5 David K. 9 months ago on Google
    Walked in for breakfast at 5 AM no problem, big 24-7 sign on the front. Waited for someone, anyone to greet and seat me, saw the guy in the kitchen look out, waited another 10 minutes, 15 in all so far with no one and he finally comes out and says "we don't got no server and the manager is busy doing inventory and said come back after 7". We'll just say I won't be back. Tables dirty, puddle of water all over the floor at the entrance. Think I dodged a case of food poisoning at the least. Beware


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Call (972) 274-9191 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
    • ✓️ Free street parking
  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Offerings
    • ✓️ Coffee
    • ✓️ Salad bar
    • ✓️ Halal food
    • ✓️ Quick bite
    • ✓️ Comfort food
    • ✓️ Small plates
    • ✓️ Organic dishes
    • ✓️ Happy hour food
    • ✓️ Healthy options
  • Popular for
    • ✓️ Breakfast
    • ✓️ Solo dining
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Curbside pickup


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