(Translated by Google) I was there for the first time, it will be the last time! Very unfriendly staff, especially the cook in the salads area. In addition, during Corona times, it is advisable to observe certain hygiene rules, such as that the waitress should not kiss the cook's bald head. Sounds like a joke, but it will definitely be seen on the camera recordings. Time around 4.30pm-5.00pm in the kitchen area. Had heard a lot of good but am very disappointed. (Original) Ich war zum ersten Mal dort, das wird auch das letzte mal sein! Sehr unfreundliches Personal, vorallem die Köchin im Bereich Salate. Außerdem ist es zu Zeiten von Corona empfehlenswert, gewissen Hygiene Regeln zu beachten, wie zum Beispiel dass die Bedienung den Koch nicht auf seine Glatze küssen sollte. Hört sich an wie ein Scherz, aber auf den Kamera Aufzeichnungen wird es bestimmt zu sehen sein. Uhrzeit ca 16.30-17.00 In Bereich Küche. Hatte viel gutes gehört bin aber sehr enttäuscht.

Very tasty and freshly made food with large portions. 4 stars- Self service is VERY hectic especially since it is not labelled which line you need to stand for which food option. And in the end you have too many buzzers and no idea which line is which. Menu was on the phone and endless scroll which was very inconvenient. Seating outdoors was packed and it was way too warm inside considering food was cooked right there as well. Overall very interesting experience, good location as a stop before going to a concert at tanzbrunnen. Tasty, can recommend the lamm pida, and the beyti and fried manti!

We were here around noon for a late breakfast. It was quite busy but still got a place. The location and its interior is very inviting. Also the staff was friendly and welcoming. The ordering process is easy and food/drinks are ready very fast. We liked the food ordered and as well the special cocktails available.

Excellent food, satisfactory portions, good price / performance.

Best restaurant in town! Fast and kind service (except for the guy serving drinks at the bar...), food was DELICIOUS, my friend loved it. We definitely will visit again.

Very nice middle eastern food, lots of vegetarian options. Hummus was really spectacular, abundant dishes and the bill was surprisingly nice as well 😊

We loved this place, the food is not only delicious but presented very neatly! Definitely recommended, the staff is very kind too

(Translated by Google) It was recommended to us as particularly great, good and new. It should be very tasty. My impressions are described below: 1. Service is largely reduced and essentially corresponds to the Vapiano concept. Food is ordered and an audiovisual device is received when the meal is ready. You have to pick it up yourself. So far so good. I do not like this! 2. Taste is completely ok, offers nothing more than the local Turkish pizzeria, only significantly more expensive. 3. The price is exaggerated! What you see in the pictures cost just under € 42. Even if it was in Cologne, it offers nothing more than a usual kebab shop at overpriced prices. 4. The ambience is really well done and invites you to linger - for the duration of the food intake. I did not like the fact that the escape route sign was removed and was lying on the table next to it with screws. The American would say unprofessional. Conclusion: you don't have to do it. There are many small shops that can do it better and are also cheaper, big city, big city! (Original) Als besonders toll, gut und neu wurde es uns empfohlen. Sehr lecker soll es sein. Meine Eindrücke werden nachfolgend geschildert: 1. Service ist weitestgehend reduziert und entspricht im wesentlichen dem Konzept von Vapiano. Essen wird bestellt und man erhält ein Gerät zur Audiovisuellen Meldung, wenn das Essen fertig ist. Abholen muss man es selbst. Soweit so gut. Mir gefällt das nicht! 2. Geschmack ist völlig ok, bietet nicht mehr als die örtliche türkische Pizzeria, nur deutlich teurer. 3. Preislich ist es übertrieben! Was ihr auf den Bildern seht hat knapp 42 € gekostet. Auch wenn es in Köln war, so bietet es nicht mehr als ein üblicher Dönerladen zu überteuerten Preisen. 4. Das Ambiente ist wirklich gut gelungen und lädt zum Verweilen ein - für die Dauer der Nahrungsaufnahme. Weniger gut hat mir gefallen, dass das Rettungsweg-Schild demontiert wurde und am Tisch daneben mit Schrauben lag. Unprofessional würde der Amerikaner sagen. Fazit: kann man machen muss man allerdings nicht. Es gibt viele kleine Läden, die es besser können und zudem auch günstiger sind, Großstadt hin, Großstadt her!

Amazing atmosphere, delicious food and definitely again

the food is bad, the place is good, the meat has the smell of blood and is uncooked. There is more spinach in bulgur pilaf than rice. Meat doesn't taste like kabab.

I love eating in bona‘me! This was my first time in this particular one (there is another one in Cologne). The food is delicious. It‘s a Turkish cuisine. The interior is very good, the service is nice. Everything is just right!

(Translated by Google) Absolutely not to be recommended in Corona times, even if the food is delicious. The distance rules are not adhered to and worse, the guests have no mouth and nose protection, and none of the staff criticize this procedure. Irresponsible by the operator. (Original) Zu Corona-Zeiten absolut nicht zu empfehlen, auch wenn das Essen lecker ist. Die Abstandsregeln werden nicht eingehalten und schlimmer noch, die Gäste haben keinen Mund- und Nasenschutz, und keiner der Belegschaft bemängelt dieses Vorgehen. Unverantwortlich vom Betreiber.

It was a lovely experience with my family. It's kids friendly, beautiful & very nice Staff. They are well organised & friendly. You need to be here.

Great place - the food is super tasty. The service very child friendly. They also offered us a better table. If you like Vapiano style served food but a different genre - go for it. Try yourself trough the menu.

Too busy and chaotic. The food quality is really ok but the price is like a normal restaurant even it's self service. You can eat better in any Imbiss

The food here was amazing and I'm a huge fan of the self-ordering system they have in place. If I lived in the area I would easily be a regular of this establishment.

Was ok! The workers are friendly. I ordered Black Angus, aftertaste it’s a bit stink.

We always visit bona’me but this was our first time in this branch, so we’re quite familiar with the system and food. Overall atmosphere was lovely. However, we had to eat quickly and rush out without ordering anything else as it was absolutely boiling inside. They need to invest in some proper fans if they want to go through this summer’s heat wave. Also toilets were so upsetting an needed urgent attention.

The restaurant has really good ambience and delicious food. I’ve ordered sis kebap. It would have been better if the bulgur was less and the sis kebab was more on the plate. Maybe because of the crowded, staff was a lil bit nervous and stressful except this it was okay. Also noticed that songs were in Turkish. Tarkan is one of my favourite singer and it was nice to hear him unexpectedly🫶

Design of the restaurant was really nice :) Their ordering system is similar to Vapiano with card. It is good, because you do not wait to give an order. Food got ready quite fast, the presentation was one of the best I have seen so far in Germany and prices were really good for that. We had tea, sütlaç, ayran, beyti kebap, tavuklu saç and meze platter. Ayran was really good and homemade, tea as well. Beyti kebap was a bit too oily and they used kofte inside - we always ate it with adana kebap, not sure which one is correct :), but its flat bread was super yummy. Tavuklu saç was really good, not very heavy but filling and yummy. Breads in meze platter was not feeling very fresh, and some of the mezes (such as sausage one) we did not try, because it was nit looking warm or fresh. But cacik and crispy manti was super good! Tea was fresh and big for its price, and sutlac was so same to what I get at home. It was super good. If I visit Köln, I would come here again :)

It was my first time at Bona’me so it took a little while to figure out their complicated ordering system. Although it was busy and ordering took some time, the food was ready within 5-10 minutes. The portion sizes are quite small for the prices but the food was tasty if a bit generic. I would definitely not recommend their specialty cocktails - they come from a pre-made mix and taste like alcoholic Gatorade. It’s huge though, so a good place to take a group spontaneously.

At first, the ordering system is really and unnecessarily complicated. But my problem wasn't this. We've ordered fellah köftesi and etli pide. As a Turkish I must say that fellah köftesi was bad, because they've put only 3-4 pieces of köfte and the rest of the food was cabbage and carrots. So I think they need change the food name to cabbage soup. Pide wasn't bad, it was actually good but the percentage of the meat was so poor. So it is overpriced because most of the pide was bread not meat. Ambient was good and the staff was kind. But the meal was bad, sorry :(

(Translated by Google) Kitchen staff at the same time serves the cash register, so it takes a long time to ignore it because nobody feels responsible. On my tablet there was a hair, staff was also unfriendly and there was something missing from my food. (Original) Küchenpersonal bedient gleichzeitig die kasse, dauert dementsprechend lang die ne man wird nicht beachtet weil sich keiner verantwortlich fühlt.Auf meinem Tablet war ein Haar, personal war auch unfreundlich und an meinem essen hat was gefehlt.

Changed opening hours, but did not update timing online. Good food but relatively average customer service when asked about accurate opening hours.

(Translated by Google) Everything perfect. Very nice facility. Not too crowded (Original) Alles top. Sehr schöne Einrichtung. Nicht zu voll

Delicious and very fast! Very kind staff

You get a card on entry and charge all your orders to it. This removes any confusion over bills and gives control over your spending. The food is mostly cooked to order and is pretty good without being spectacular. Prices are reasonable and portion sizes are generous. You can order a couple of starters and that is plenty. Staff are very helpful and efficient. All in all a good place to go.

The food and the service were good. The atmosphere was also good! I enjoyed it.

Service quality depends who will take your order. It was two times when my order was proceed in good manner by waitresses- ladies, who speaks English. Third time I ordered food and drink as take-away on 29.01.2024. “Bartender” asked me something in German. I asked him whether he can translate to English, and got answer “just Turkish” and then he added in English (!) “maybe next time”. As result I got take away pack from kitchen, also asked them whether drink was added, got answer “yes-yes” and in hotel found out that ordered and paid drink was absent. That means I ordered their home-made grape drink, paid for it and got “just Turkish” for my money!

Can’t go wrong with the food here, everything is delicious!

The location and the Restaurant are awesome and the food tastes very good. the quality is definitely there, but I find the staff a bit unprofessional and unfriendly "UNFORTUNATELY“

(Translated by Google) Great food, great staff just to be recommended! (Original) Tolles Essen, super Angestellte einfach nur zu empfehlen!

Nice restaurant with the same concept as Vapiano. Oriental Gin Tonic is really good and the food was perfect as well. Great, crowdy location with friendly service. Overall recommendable

Well decorated restaurant. Food is okay, but prices are affordable. We ordered Beyti and Pide. Beyti was not delicious. They offer various types of middle eastern dishes.

Nice atmosphere, good food and very fair price. Loved the cocktails too. It was buzzing for a Friday evening but it was a good vibe. A nice guy called Makbul took good care of us. Will certainly go there again.

Really good food. Extensive menu to select from great vegetarian options. Food is 4.5/5 Just the downside is tht they say they don't offer reservations on weekends,even if you call one week in advance. But you end up seeing tables with reservations sign.

Amazing fresh food! Every bite was better than the one before, will definitely go back!

Great location, great food and amazing ambiance.

I went there with a couple of friends to get dinner. First of all the design and decoration of the place is excellent. The food is very very delicious. We had a Sucuk Pide and two Beyti and a salad, nothing disappointed us, the food was amazing. I would definitely recommend this place

I am not a big fan of typical German cuisine such as sausages, sauerkraut, jacket potatoes.... I was about to give up again when I discovered this restaurant. Fresh cuisine, great choice of salads and more, spicy but fair, great options to share, I loved their homemade lemon tea! Next time I will try the pomegranate lemonade... The only flaw: you won't be served at the table, you have to get up and order and get your stuff when ready... Whatever...

The food was delicious and there were lots of great vegetarian options. However, the ambiance was chaotic and not enjoyable, so I don't know if I would dine here again. Our group had to order in shifts individually at a kiosk, which took a long time and a staff member had to help because the buzzers kept malfunctioning. Because it is self-service, we were constantly getting up and walking around the restaurant, so it was difficult to have a relaxed conversation.

Unique Turkish restaurant like vipano and the food was very delicious.

It quickly became one of my favore restaurants in town. Great interior design, gorgeous, and the self ordering thing is super handy, I loved it. Sis Kebab is one of my favorite dishes.

Pro: - Food is amazing - very easy and convenient order mechanism - very quick Food preparation Con: - still a long way to walk to the kitchen every time - portion was a little small (has been bigger in the past) - the drinks weren't cooled and it was a pretty hot day, so they really didn't taste good Conclusion : Great Restaurant with great food, which is also pretty affordable (50$ for 3 people including food and drinks). Definitely recommend!

was good place plus they have self service

Food was food, cocktails were tasty. Liked the overall atmosphere. Very awkward with a big group having to get up and order on a tablet, get a pager, then pick.up your own food. Probably fine for smaller groups.

I really like this place. It has a cool vibe and good food and drinks. We like their naans, koftas and pomegranate drink. It tends to get quite full on the weekends, so reservation is recommended.

Es war nicht voll. Habe Essen bestellt,direkt Getränke holen gegangen. Obwohl nur 2 vor mir standen,ca.15 Minuten gewartet. Nur ein Mitarbeiter hinter der Theke, der auch die Kellner (Feier)bediente. Ich musste mich erst lautstark beschweren,damit ein weiterer Kellner kam. Unser Essen war bereits 5 Minuten auf dem Tisch, eh ich meine Getränke hatte. Durfte kalt essen. Die Organisation war an diesem Tag katastrophal.

(Translated by Google) Well (Original) Gut

Very rude staff - the guy with glasses at the reception. The food was good though.

(Translated by Google) The waitress at the salad counter (female, 05.08. Around 3 pm) was anything but warm and friendly; a shame because the food was delicious. (Original) Bedienung an der Salattheke (weiblich, 05.08. gegen 15 Uhr) war alles andere als herzlich und freundlich; schade, denn das Essen war lecker.

(Translated by Google) Delicious “Vapiano-style” restaurant with Kurdish-Turkish cuisine. Beautiful location, nice and helpful staff and absolutely fantastic food !! I had beyti avocade, lamb and the starter platter before with the family. To the owner: I hear my hometown Karlsruhe has a now probably closed Vapiano (in case you want to expand further) 1 star deduction due to the lack of corona measures in some cases (urinals were open close together, employees sometimes did not wear a mask at the bar) (Original) Leckeres Restaurant im „Vapiano-Stil“ mit kurdisch-türkischer Küche. Schöne Lage, nettes und hilfreiches Personal und absolut fantastisches Essen!! Ich hatte Beyti Avocade, Lamm und zuvor mit der Familie die Vorspeisenplatte. An den Inhaber: Ich höre meine Heimatstadt Karlsruhe hat ein jetzt vermutlich geschlossenes Vapiano (falls Sie noch weiter expandieren wollen) 1 Stern Abzug wegen teilweise fehlenden Corona-Maßnahmen (Pissoirs waren dicht an dicht offen, Angestellte trugen teilweise keine Maske an der Bar)

(Translated by Google) Delicious (Original) Sehr lecker

(Translated by Google) Eat good (Original) Lecker essen

(Translated by Google) Staff and food were great ... unfortunately still a bit opaque where what is ... but that will definitely be ... we'll be back ? (Original) Mitarbeiter und Essen waren Top... leider noch etwas undurchsichtig wo sich was befindet... aber das wird bestimmt noch... wir kommen wieder ?

(Translated by Google) I don't have to, I'm open to anything. There was nothing oriental, just Schicki Mike. I experienced it differently. Really nice place. Food is a matter of taste! Wasn't bad, maybe I gave food for thought to make it better. (Original) Muss ich nicht haben.Bin für alles offen. Da war nichts orientalisches,nur Schicki Mike.Habe es anders erlebt.Eigendlicht schönes Lokal .Essen Geschmacksache! War nicht schlecht.vieleicht habe ich hiermit einen Denkanstoss gegebenen es besser zumachen.

Das ist die bahste

Essen mittelmäßig, Preise gerade noch in Ordnung. Das Selfservice System wäre ok, leider sind die Ansprechpartner nicht alle freundlich.

Essen war sehr lecker, Getränke wie mokka sehr gut. Preise gut. Personal leider recht "emotionslos".

I love it. Wenn ich in Köln bin ist ein Besuch ins Bona me ein MUSS. Tolle Atmosphäre. Da zahle ich auch gerne ein wenig mehr.

Sorry die Bewertung sollte für Hamburg sein! Wenn man schon ein Konzept kopiert sollte man es wenigsten besser machen. Qualität der Speisen semi professionell.

Nice food Great atmosphere indoor

5 stars for the atmosphere but 3 stars for the food. 1 star for the shrimp dish. Cheesecake way yummy

Enjoyable overall experience. Buzzy atmosphere, decent food and friendly staff. A little confusing on first visit and not releaxed enough. Self service concept not really my thing.

Beautiful place. Nice presentation. The item I ordered looked very good but didn't taste that good to me (probably because I like more spicy foods)

The food at bona‘me is always great, the restaurants have a nice design and the price for their dishes is very fair. I particularly like the lamb avocado beyti (picture) - it tastes as stunning as it looks. The main thing that could be improved at bona‘me, however, is the timing of when the different dishes they offer are ready. For example, when I last went there with a group of friends the first persons in my group had already finished eating their main courses by the time the dishes of the last persons were ready. That is something bona‘me should try to fix.

This is the turkish cuisine Vapiano! Very nice food, it’s also cheap (but normal price for Germany). The prince is the same as for vapiano. The location of their 2 restaurant in cologne is amazing !!!

One of the best halal restaurants in cologne! Amazing ambiance and nice variety of food. And very reasonable prices .All time fav place to go to! Must visit

(Translated by Google) The food was delicious. Not only tasty, it was delicious. Location is top. interior great (Original) Het eten was lekker. Niet alleen lekker, het was overheerlijk. Locatie is top. Interieur geweldig

(Translated by Google) Always very delicious and fair prices. Even though self-service applies, the service is always extremely accommodating and extremely friendly! 5 ⭐ + ? (Original) Immer sehr köstlich und faire Preise. Trotzdem Selbstbedienung gilt, ist der Service immer mega zuvorkommend und äußerst freundlich! 5 ⭐+ ?

(Translated by Google) Very tasty and all nice (Original) Sehr lecker und alle nett

Overpriced and not even worth it!! Not many food options!! Very complicated to order!!! Very unfriendly staff!! Food tasted 1/10 Never again!

(Translated by Google) This place is very nice, but boname is a good place, joking aside. I recommend the pita delicious (Original) Burası çok ghoştur ama boname, şaka bir yana güzel bir yer. Pidesi lezzetli tavsiye ederim

(Translated by Google) The food was catastrophic and much too expensive would rather go to McDonalds even there the food tastes much better (Original) Das Essen war katastrophal und viel zu teuer geht lieber zu McDonalds sogar dort schmeckt das Essen viel besser

(Translated by Google) Delicious but eating too much (Original) Lecker aber es ist zu viel essen

(Translated by Google) Food didn't taste good, service was rude, overall not recommended. A lot of show while preparing, but at much cheaper restaurants you get a much better meal. Don't be fooled by the good reviews! (Original) Essen hat nicht geschmeckt, Bedienung war unfreundlich, insgesamt nicht zu empfehlen. Viel show beim zubereiten, aber bei viel günstigeren Restaurants kriegt man um ein viel faches besseres essen. Lasst euch von den guten bewertungen nicht täuschen!

(Translated by Google) The staff could be friendlier. You don't really feel welcome as a guest. The pide was very greasy and could have been more seasoned. Corona contact tracking is not controlled and is left to each guest himself (QR code). The toilets could also be a bit cleaner. (Original) Das Personal könnte freundlicher sein. Man fühlt sich als Gast nicht wirklich willkommen. Das Pide war sehr fettig und hätte mehr gewürzt werden können. Corona Kontaktnachverfolgung wird nicht kontrolliert und wird jedem Gast selbst überlassen (QR-Code). Die Toiletten könnten auch etwas sauberer sein.

Very tasty and reasonably priced. Heads up, when ordering food, you need to go to the station of food and do not wait in a long line

(Translated by Google) Location nice, the food well it ok. (Original) Location schön,das Essen naja es it ok.

(Translated by Google) Very bad portions, prices overpriced and the food just doesn't taste good. (Original) Sehr schlechte Portionen, Preise überteuert und das essen schmeckt einfach nicht.

(Translated by Google) Unfortunately completely disorganized - you have the feeling that the staff only feels responsible for clearing away. To greet or guide the guests (right now at Corona time) nobody sees it as necessary. In addition, you are then hit on the door by the boss why you don't stick to the procedures - maybe you should just train the staff and not assume that every guest knows the procedures! I will no longer visit this branch - the other branch is definitely recommended! (Original) Leider völlig unorganisiert- man hat das Gefühl das Personal fühlt sich nur zum abräumen verantwortlich. Die Gäste zu begrüßen oder anzuleiten (grade jetzt zur Corona Zeit) sieht hier keiner für notwendig. Zusätzlich wird man dann an der Türe vom Chef angeranzt wieso man sich nicht an die Abläufe hält- vielleicht sollte man dann einfach mal das Personal darauf schulen und nicht davon ausgehen das jeder Gast die Abläufe kennt! Diese Filiale werde ich nicht mehr besuchen- die andere Filiale ist da definitiv empfehlenswerter!

(Translated by Google) Unfriendly service in the food distribution. Tracker greasy, dilapidated kitchen. Food goes like that (Original) Unfreundliche Bedienung in der Essensausgabe .Tracker verfettet ,herunter gekommene Küche .Essen geht so

(Translated by Google) Tasty tasty .. (Original) Lecker lecker ..

(Translated by Google) Super great facility and great staff, thank you very much (Original) Super tolle Einrichtung und tolles Personal, danke sehr?

(Translated by Google) Great food, courteous service! Unfortunately, different people at the table may finish their meals at different times. Otherwise everything is perfect! Always my pleasure (Original) Tolles Essen, zuvorkommender Service! Leider kann es sein, dass das Essen der verschiedenen Personen am Tisch zu unterschiedlichen Zeiten fertig wird. Sonst alles perfekt! Immer wieder gerne

(Translated by Google) Always well attended, the food is delicious and fresh. (Original) Ist immer gut besucht, das Essen ist sehr lecker und frisch.

(Translated by Google) Actually a good restaurant, with tasty dishes, but as a German you are not welcome here, I don't want to say that the reception was unfriendly, but that can be done better, for someone who has not been here there is no briefing, you get two EC large cards in hand that's it. It's a shame for such a modern restaurant that you can praise more. Order the same when eating. (Original) Eigentlich ein gutes Restaurant, mit schmackhaften Speisen, aber es scheint als deutscher ist man hier nicht willkommen, ich möchte nicht sagen das der Empfang unfreundlich war aber das geht besser, für jemanden der hier noch nicht war gibt es es keine Einweisung, man bekommt zwei EC große Karten in die Hand das war es. Schade, für so ein modernes Restaurant, das kann man mehr anpreisen. Das selbe beim Essen bestellen.

(Translated by Google) Little choice and tastes not so good (Original) Wenig auswahl und schmeckt nicht so gut