3/5 Otilia I. 9 months ago on Google
Per
total
it
was
a
good
stay.
However,
I
have
a
small
complaint
to
do.
I
am
an
Accor
loyal
member
and
I
mentioned
in
the
check
in
that
I
made
in
advance
that
we
will
arrive
at
the
hotel
around
11h30,
so
early
check
in,
with
a
4
year
old
child.
When
we
got
there,
we
were
told
that
the
room
was
not
ready
yet,
so
we
were
told
to
come
back
at
15h.
This
is
not
OK
when
you
travel
with
a
small
kid
and
outside
it
is
very
hot
and
you
are
all
very
tired,
especially
viewing
the
fact
that
I
let
the
hotel
know
in
advance
that
we
will
need
an
early
check
in.
Also,
I
have
asked
for
a
bottle
of
water
in
the
room
(
I
had
that
at
other
hotels
from
the
Accor
chain)
and
the
lady
at
the
Reception
wanted
to
charge
me
money
for
it,
so
I
said
"no,
thanks".
I
think
you
should
become
more
flexible
regarding
your
"early
check-in",
"kids"
and
"perks
in
the
room"
policies,
it
is
the
21st
century
and
you
are
asking
me
money
for
a
small
bottle
of
water
for
my
kid,
while
I
paid
300
EUR
at
your
hotel,
come
on.
Next
time
I
could
choose
other
hotel
chains.