Unfortunately, by far the unfriendly employee that Pandora has brought on board. It shouldn't be surprising if retail dies out. Regarding my situation: my wife has a chain that has broken, no information about repairing it or buying a new one is possible. The lady wanted to have her window decorations delivered.

Very friendly saleswomen. I felt very comfortable. Definitely coming back.

Alles, was sich Menschen mit Pandoraarmband wünschen können und auch vorrätig. Jeder Einkauf wird schon verpackt.

Difficult saleswoman! Unfortunately, several things stood out negatively. I gave my partner a bracelet and since it was no longer available in the nearest branches, I ordered it online. Since my partner wanted two more “stoppers”, she ordered them online to be picked up in the store and already paid for them via Paypal. In short: We were treated as second-choice customers due to online ordering, so we will avoid this branch in the future! If customer service is interested in the detailed description, I am ready to let you know.

Super good service. I like to buy a lot😁🤣I now have all the charms from the 100 collection

The girls are so patient and extremely friendly with every customer. I can highly recommend this Pandora store. I like coming here. Thank you for the friendly advice 😊

Visited for the second time today and confirmed my opinion! There are two branches in Cologne, the other one is just a stone's throw away, but I prefer to drive more kilometers and receive perfect service. Many thanks also to Anisha, who is always friendly and helpful.

(Translated by Google) Super shop and very friendly staff (Original) Super Laden und sehr freundliches Personal

Sehr nette Mitarbeiterinnen. Die Chefin ist auch super freundlich.

(Translated by Google) Bad (Original) Schlecht

Super freundlich, gerne wieder.

Sehr freundliche Bedienung! Komme gerne wieder!

(Translated by Google) Very good service top (Original) Sehr gut Bedienung top

Top!!! Toller Store. Sehr zu empfehlen!!

Sehr nette Verkäuferinnen. Stehen mit Rat und Tat zur Seite und geben dir auch nette Ratschläge.

Centrally located but sometimes the employees are not very friendly and annoyed 😒

We bought a Pandora bracelet for my niece in Munich, unfortunately she didn't like it, I unfortunately had to return it in Weiden at the Rhein Center, the slightly older, unfriendly cashier with medium-length blonde hair didn't like it at all, her comments like “oh Bought in Munich” and “You guys are killing us” because she had to pay me back the money is such an impudence with such employees, no wonder that people are losing people to the online shop these days, I would never set foot in there again.

Heute zum ersten Mal da gewesen. Liebe Beratung, alle sehr freundlich, was will man mehr.

Wir waren Donnerstag im Laden,leider war die Bedienung etwas lustlos!!

Super Sonderangebote und sehr freundliche Beratung.

(Translated by Google) Friendly staff, relaxed shopping possible! It leaves the customer time to look at everything, not buying pressure (Original) Freundliches Personal, entspanntes Einkaufen möglich ! Man läßt dem Kunden Zeit, sich alles anzuschauen, kein Kaufdruck

(Translated by Google) Super unfriendly business without words who I walk past and see this saleswoman with red hair, I walk past shops without shopping. (Original) Super unfreundlich geschäftfurung ohne worte wen ich vorbei gehen und diese Verkäuferin mitten rot Haare sehe gehe ich an laden vorbei ohne einzukaufen.

(Translated by Google) Competent advice and friendly. Defective ring was exchanged immediately and without if and but. That's how customer service works. (Original) Kompetente Beratung und Freundlich. Defekter Ring wurde sofort und ohne wenn und aber umgetauscht. So geht Kundenservice.

(Translated by Google) Not exactly my business, but appealing. (Original) Nicht gerade mein Geschäft, dennoch ansprechend .

(Translated by Google) Friendly advice, helpful tips. (Original) Freundliche Beratung, hilfreiche Tipps.

(Translated by Google) Very pleasant branch. Very nice shop assistants, at least those who have been here for some time. Great advice and complaints acceptance. The store is nicely decorated. Here I always like to come back. (Original) Sehr angenehme Filiale. Sehr nette Verkäuferinnen, zumindest die, die schon länger hier sind. Tolle Beratung und auch Reklamationsannahme. Der Laden ist hübsch hergerichtet. Hier komme ich immer gerne wieder hin.

(Translated by Google) Top advice. Upmarket jewelry. (Original) Top Beratung. Schmuck der gehobenen Kategorie.

(Translated by Google) Top business (Original) Top Geschäft

(Translated by Google) Oki (Original) Oki

(Translated by Google) Nice store good selection nice staff very good advice (Original) Nettes Geschäft gute Auswahl nettes Personal sehr gute Beratung

(Translated by Google) without problems faulty part exchanged ... nice staff .... (Original) ohne probleme fehlerhaftes teil getauscht... nettes personal....

(Translated by Google) There aren’t bad baubles for gifts. (Original) Естт не плохие безделушки на подарки.

(Translated by Google) Affordable (Original) Erschwinglich

(Translated by Google) Really nice staff and good things, but a bit expensive (Original) Echt nette Personal und gute Sachen, aber bisschen teuer

(Translated by Google) Super nice shop (Original) Super schöner Laden

(Translated by Google) Very nice but expensive (Original) Sehr schön aber teuer

(Translated by Google) The address to get rid of money. Very nice employees. (Original) Die Adresse um Geld los zu werden. Sehr nette Angestellte.

(Translated by Google) The prices are just hard to cover. (Original) Die Preise sind einfach nur schwer überzogen.

(Translated by Google) Mega selection and great service (Original) Mega Auswahl und super Service

(Translated by Google) Nice staff and nice shop (Original) Nette Angestellte und schöner Laden

(Translated by Google) My favorite jewelery. Have my dream ring now. (Original) Mein Lieblingsschmuck. Habe jetzt meinen Traumring.

(Translated by Google) Pretty things (Original) Hübsche sachen

(Translated by Google) Good selection, nice jewelry (Original) Gute Auswahl, schöner Schmuck

(Translated by Google) Fast Competently Well (Original) Schnell Kompetent Gut

(Translated by Google) A dream for every Pandora lover (Original) Ein Traum für jeden Pandora Liebhaber

(Translated by Google) Attention, no return !!! Pandora is the only seller to deny returns for cash-and-cash purchases. Ordered on the Internet, since the articles are usually cheaper and you can easily return everything. The Pandora shop in Cologne (Weiden) is unfortunately completely customer-unfriendly. One is even turned on for expressing his lack of understanding. And it is blatantly pointed out that the reference to no exchange for money is on the receipt - but hey, I see the receipt but only after the purchase. Do you notice something? They want to screw you ... Never again! (Original) Achtung, keine Rückgabe!!! Pandora verweigert als einziger Verkäufer weit und breit Rückgaben für Käufe gegen Barauszahlung. Bestellt lieber im Internet, da sind die Artikel meist günstiger und man kann man alles problemlos retournieren. Der Pandora-Shop in Köln (Weiden) ist leider absolut Kundenunfreundlich. Man wird sogar noch angemacht dafür, dass man sein Unverständnis äußert. Und man wird patzig darauf hingewiesen, dass der Hinweis auf kein Umtausch gegen Geld auf der Quittung steht - aber hey, die Quittung sehe ich doch erst nach dem Kauf. Merkt ihr was? Die wollen einen doch ver*rschen... Nie wieder!

(Translated by Google) Friendly, competent and courteous staff. Good advice. (Original) Freundliche, kompetente und zuvorkommende Mitarbeiter. Gute Beratung.

(Translated by Google) is the best. (Original) بهترین است.

(Translated by Google) Excellent (Original) Excelent

(Translated by Google) Interesting and beautiful to look at (Original) Interessant und schöne anzusehen

(Translated by Google) Large selection of great jewelry. Staff very knowledgable and friendly. (Original) Große Auswahl an tollem Schmuck. Personal sehr fachkundig und freundlich.

(Translated by Google) Very nice (Original) Sehr schön

(Translated by Google) Kind (Original) Nett

(Translated by Google) Everything great. Good service (Original) Alles bestens. Guter Service

Very nice employees. The clasp on my bracelet was difficult to open and close. I was helped straight away, without any discussions. That's what I call great customer service 👍