1/5 Redwanul I. 1 year ago on Google • 163 reviews
Awful
service:
it
takes
just
one
incompetent
employee
to
ruin
it.
My
wife
and
I
were
staying
nearby.
On
a
sunny
Saturday
morning
(9
July),
we
went
to
the
cafe.
The
very
first
thing
that
I
said
to
the
seemingly
nice
lady
in
the
counter
was:
"Sorry,
I
don't
speak
German",
and
she
let
us
know
we
could
just
use
English.
We
ordered
two
breakfast
platters
and
one
coffee
with
milk.
I
paid
the
bill
straight
away,
and
then,
found
two
empty
sits
for
us
and
sat
down.
The
lady
who
took
the
order
did
not
say
a
SINGLE
WORD
to
inform
us
that
there
were
just
2
empty
tables
and
both
were
reserved.
Had
she
informed
us,
we
would
not
have
bothered
to
eat
there:
the
food,
after
all,
turned
out
to
be
average,
at
best.
It
is
only
afterward
when
the
persons
with
the
reservation
showed
up
a
short
while
later
that
the
situation
got
embarrassing
for
us.
The
lady
requested
us
to
LEAVE
our
sits,
we
complied
instantaneously.
I
requested
the
lady
to
kindly
speed
up
and
give
us
our
food
as
take-aways,
and
from
her
gesture
it
seemed
like
she
understood.
We
thought
as
she
could
not
give
us
a
sitting
space
and
FAILED
to
clearly
inform
at
the
time
of
ordering
that
there
were
no
empty
tables,
she
would
show
some
consideration
and
give
us
the
food
qyickly
in
packets,
so
that
we
would
not
have
to
stand
there
longer
looking
like
idiots.
However,
she
was
not
sensitive
enough
to
understand
the
situation
and
the
young
lad
who
was
cooking
looked
like
he
had
all
day
(and
from
the
way
he
was
cracking
eggs,
it
looked
like
his
very
first
was
a
summer
job
ever).
As
the
lady
did
not
bother
to
inform
the
cook
that
she
messed
up,
and
there
was
no
table
in
the
cafe
for
us,
and
hence,
the
food
would
need
to
be
packed;
the
cook
carried
on
plating
our
foods.
All
this
made
us
wait
even
longer
and
the
gross
imcompetence
of
that
lady
did
not
stop
at
just
embarrassing
customers:
she
did
not
give
the
milk
with
the
coffee,
neither
she
instructed
me
where
to
fetch
the
milk
from;
although
my
order
was
"coffee
with
milk"
NOT
just
filter
coffee
(which
costs
less
than
"coffee
with
milk"
by
the
way).
Then,
she
messed
up
the
eggs
while
packing
those
as
the
cook
did
not
put
the
food
in
packets,
rather
put
the
food
on
plates.
Now,
two
simple
questions
need
asking:
1.
where
in
your
website
does
it
say
that
one
needs
a
reservation
for
a
Saturday
breakfast
in
a
cafe
like
yours;
and
2.
are
the
emplyees
generally
this
incompetent,
or
is
it
that
they
are
selectively
incompetent
in
their
conduct
toward
non-German-speaking,
brown
individuals?
Shameful!!!
