1/5 Ariah J. 7 months ago on Google
My
thoughts
on
this
practice
are
primarily
with
the
owner,
as
Shafeeq
was
incredibly
passive-aggressive,
confrontational,
pushy,
and
unprofessional.
I
am
making
this
detailed,
considering
"management"
wants
to
downplay
what
he
said
and
make
it
seem
like
I
am
blowing
this
out
of
proportion
and
ignoring
his
advice
on
illnesses.
The
first
issue
with
this
person
was
him
getting
irritated
when
I
questioned
him
about
a
vitamin
B12
shot
he
was
attempting
to
give
my
Golden
for
Giardia;
I
wanted
a
complete
clarification
on
why
she
was
receiving
it.
I
firmly
declined
because
he
tried
to
push
me
to
get
it.
I
said
I
couldn't
afford
it,
to
which
he
made
a
passive-aggressive
comment
about
me
coming
back
when
I
could
afford
it
and
left
the
room
(I
have
pet
insurance).
They
write
down
charges
but
not
medication
with
terrible
handwriting
(this
improved
when
I
asked
them
to
fix
it
the
second
time).
I
was
charged
a
100-200%
markup
for
Flagyl
$80
and
Panacur
$40
when
both
medications
are
$10.34
for
30
tablets
and
$21
for
Panacur(On
chewy
and
feed
bin).
I
didn't
plan
on
refilling
it
once
she
went
through
it.
And
yeah,
I
wrote
a
vague
review
regarding
wanting
better
communication;
this
was
FOUR
months
prior.
Another
thing
came
with
sending
off
a
complete
medical
history
with
my
insurance.
The
staff
claimed
they
sent
it,
but
I
later
found
out
after
weeks
they
did
not.
When
I
physically
went
in,
they
sent
it
in
front
of
me.
The
ONLY
reason
I
was
going
back
was
due
to
an
emergency
with
throwing
up
and
Liquid
diarrhea,
and
the
ER
advised
me
to
take
her
to
my
daytime
vet
and
had
already
sent
everything
to
them.
When
I
returned,
I
was
seen
by
a
much
younger
vet,
and
he
was
100%
professional
with
me;
this
was
Veterinarian
Ballesteros.
He
was
very
open
to
answering
my
questions
and
made
me
comfortable
continuing
to
return
due
to
HIS
care.
Key
word:
HIS
care.
When
I
asked
about
medications
and
what
was
needed
and
prices,
he
answered
them
with
no
issue,
and
I
honestly
forgot
about
the
review
I
made
FOUR
months
prior.
Once
her
treatment
was
finished,
I
didn't
plan
to
bring
her
back
because
I
preferred
scheduled
appointments
ONLY
with
him,
and
it's
only
walk-in.
I
was
annoyed
with
the
service,
but
I
moved
on.
I
would
have
changed
my
initial
review
had
Shafeeq
come
to
me
like
an
adult,
asked
why
I
did
my
initial
review,
and
apologized
for
his
comments
and
how
he
acted
and
attempted
to
explain
or
make
things
right;
HE
DIDN'T.
Everything
I
said
was
true,
and
it
was
confirmed
about
the
markup
medication
by
the
vet
HE
hired.
I
came
in
Friday
ONLY
for
a
$25
examination
for
a
foster
kitten
and
had
to
see
him.
Everything
was
fine
until
I
asked
for
a
deworming,
and
he
told
me
I
also
needed
to
pay
for
a
fecal.
He
explained,
and
I
understood
and
declined
because
I
wouldn't
have
the
foster
when
I
got
the
results.
He
again
got
pushy,
so
I
firmly
but
politely
declined
and
stated
I
just
wanted
the
examination
today,
and
that
was
it.
When
I
later
asked
for
clarification
about
another
$25
charge,
he
said
while
leaving
the
room,
for
an
examination
certificate
that
I
didn't
want,
he
waved
me
off
and
told
me
to
talk
to
the
front
desk.
I
did,
and
he
came
back
and
became
confrontational
in
front
of
staff
and
other
clients.
He
told
me
I
wasn't
welcome
back
and
asked
why
I
returned
after
leaving
the
review
I
did(That
was
four
months
ago
I
had
forgotten
it
and
had
to
look
for
it).
Mind
you,
he
said,
"YOU
ARE
NOT
WELCOME
HERE,"
and
kept
repeating
himself,
asking
me
why
I
even
came
there
today.
He
never
said,
"It
would
be
best
to
go
somewhere
else."
He
could
have
had
an
adult
conversation
instead
of
acting
like
a
child
in
front
of
other
people
and
had
more
tact.
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