BENTO BOX - Köln Mitte image

BENTO BOX - Köln Mitte

Restaurant Asian restaurant

🫤 Very expensive sushi with a rather average quality. The "main course" tasted delicious and the rice was drowned in sauce at the end ... you sometimes pay € 2.70 for a Suhsi portion! The atmosphere is not a restaurant but a street snack and when the doors are open there is a cool draft and as soon a... People often mention service, sushi, Essen, good, sehr, Service, nice, restaurant, lecker, great,


Address

Breite Str. 116, 50667 Köln, Germany

Website

www.bentobox.de

Contact

+49 221 29891110

Price rating

$$ $$

Rating on Google Maps

4.40 (989 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 11:30 AM to 10 PM
  • Wednesday: 11:30 AM to 10 PM
  • Thursday: 11:30 AM to 10 PM
  • Friday: 11:30 AM to 10 PM
  • Saturday: 12 to 10 PM
  • Sunday: 12 to 10 PM
  • Monday: 11:30 AM to 10 PM

Featured Reviews


Frequently mentioned in reviews: service (33) sushi (27) Essen (25) good (25) sehr (23) Service (19) nice (18) restaurant (17) lecker (16) great (16)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 2/5 Tobias Z. 3 years ago on Google
    (Translated by Google) Very expensive sushi with a rather average quality. The "main course" tasted delicious and the rice was drowned in sauce at the end ... you sometimes pay € 2.70 for a Suhsi portion! The atmosphere is not a restaurant but a street snack and when the doors are open there is a cool draft and as soon as someone starts smoking outside the shop is closed too. The service, especially at the beginning, is haphazard. It looks like there are too few employees for all the customers. You have to wait 10 minutes until someone comes to you. A big compliment to the employees, because they are very personable and nice. When I had "complained" about the meat afterwards, it was said that the burnt on was wanted and that something could have been communicated better. Nevertheless, we will definitely never go here again. (Original) Sehr teures Sushi mit eher durchschnittlicher Qualität. Das "Hauptgericht" schmeckte angebrant und der Reis zum Schluss war in Soße ertrunken... man bezahlt hier teilweise für ein Suhsi-Teil 2,70€! Die Atmosphäre ist nicht Restaurant sondern Straßen-Imbiss und wenn die Türen auf sind herrscht kühler Durchzug und sobald einer anfängt draußen zu rauchen ist der Laden auch zu damit. Der Service besonders am Anfang ist planlos. Es wirkt so als würde es zu wenig Angestellte für all die Kunden geben. Man wartet sicher 10 Minuten bis jemand zu einem kommt. Großes Lob dennoch an die Mitarbeiter, denn sie sind sehr sympatisch und nett. Als ich mich über das Fleisch hinterher "beschwert" hatte hieß es, dass das angebrannte daran gewollt sei und man sowas besser hätte komunizieren können. Dennoch gehen wir hier sicher nie wieder hin.
    7 people found this review helpful 👍

  • 5/5 Galli 2 months ago on Google • 201 reviews New
    Das Essen ist schon angerichtet und lecker. Der Service war auch sehr freundlich. Von den BentoBox Läden in Köln ist es der beste.

  • 4/5 G B (. 6 months ago on Google • 135 reviews
    Immer wieder lecker. Wir sind eigentlich regelmäßig dort. Die Holzbänke innen sind zwar etwas schwergängig, aber das Essen ist immer frisch und lecker. Man kann eigentlich alles von der Karte empfehlen. Tippi Toppi.

  • 4/5 Mandy K. 3 years ago on Google • 122 reviews
    Went there today. Took a while but I guess everyone is still overwhelmed with the whole Covid-19-Situation. We ordered Edamame, Gyōza and some sushi. The Edamame and sushi were good. The Gyōza unfortunately arrived a little cold. Service was ok.

  • 5/5 Manik A. 1 year ago on Google • 7 reviews
    Service was good and fast. Restaurant is clean and the interiors are welcoming and on theme. The Sakura tea was nice and calming. The Tofu Katsu was really good with the sauce working well with the rice (hidden underneath the cabbage in the picture). The tofu was soft from inside and tasted great, and I usually don't like the taste of tofu so it was really good.
    2 people found this review helpful 👍

  • 5/5 foxrulez 6 months ago on Google • 51 reviews
    Ich war seit langer Zeit mal wieder da und es war wie immer super lecker. Sehr freundliche Bedienung. Wir mussten nicht lange warten und die Präsentation war echt Spitze. Immer wieder gern!
    1 person found this review helpful 👍

  • 5/5 Gerd H. 1 year ago on Google • 31 reviews
    Very good selection of Japanese food. We loved the selection platter of sushi to share with friends. Staff was very quick, helpful and soooo friendly. Especially Zoe!!! Open on Mondays...
    1 person found this review helpful 👍

  • 1/5 Felix A. 3 months ago on Google • 72 reviews New
    Leider bleibt mir nichts anderes übrig als doch eine durchweg negative Bewertung zu geben. Leider war das Essen das Allerschlechteste was ich jemals mit dem Label japanisches Essen aufgetischt bekommen habe. Thunfischnigiri (1 Stück für 4,20 Euro) war übelste braun graue Ware - nicht geeignet zum Rohverzehr (wurde immerhin zurückgenommen und auf der Rechnung storniert). Frittiertes Hühnerstückchen waren zäh und Tod. Die Ramensuppe meiner Frau (laut Karte veränderte Rezeptur) hatte null mit einer japanischen Brühe zu tun. Die grünen Bohnen und der Brokkoli darin ebenfalls. Wir haben über eine halbe Stunde auf das Essen gewartet. Dabei fiel leider auf wie umprofessionell der Betrieb geführt wird. Leere Getränke standen in einer Vielzahl für mehr als 15 Minuten auf der Bar. Teilweise wurden Gerichte von Kellnern in Straßenkleidung ( Winterjacke) zu den Tischen gebracht. Die Toiletten waren eine mehr Baustelle als alles andere und dreckig. Die Belegschaft war komplett orientalisch. Leider hatte dieser Besuch nichts mit Japan zu tun. Dafür noch schlappe 113,- Euro ausgegeben.

  • 5/5 M. J. 7 months ago on Google • 67 reviews
    Wir sind hier für ein kleines Mittagessen eingekehrt und haben uns für die Sushi-Burritos entschieden, was eine ausgezeichnete Wahl war. Wir hatten die mit dem Hühnchen und die mit dem Lachs. Beide waren ausgezeichnet. Ausreichend um den kleinen Hunger zu sättigen und preislich in Ordnung. Zudem sehr schön angerichtet.

  • 3/5 Sascha R. 4 years ago on Google
    (Translated by Google) EAT SUPER !!! If you don't value service in an expensive sushi restaurant at all, don't read on. Unfortunately, this happened to us for the second time. After a wait of less than 30 minutes, a chef caught my eye and he gave me the signal to be right there. He took our order and went back to the kitchen. A short time later our starters came and we still had no drinks because the two service staff were overwhelmed and busy with the reception counter. The restaurant was anything but crowded. People ran past us very often and they weren't even looked at. At some point our drinks and the main course came. Even with empty glasses and empty plates, we sat alone for about 25-30 minutes. We were never asked if everything was ok or if we still needed something to drink. Last but not least, when we finally wanted to make our money easier, the waitress sat down at our table (!!), the EC popped on the table, sniffed and junked, how broken it would be. In a Kölsch pub, that and the strange sayings might not be strange, but here completely out of place. (Original) ESSEN SUPER !!! Wer überhaupt keinen wert auf Service in einem teuren Sushi-Restaurant legt, sollte nicht weiterlesen. Leider ist uns das schon zum zweiten Mal widerfahren. Nach knappen 30 minuten wartezeit, hat mich der Blick eines Kochs erwischt und er gab mir das Signal gleich da zu sein. Er hat unsere Bestellung aufgenommen und ist dann wieder in die Küche gegangen. Kurze Zeit später kamen unsere Vorspeisen und wir hatten immer noch keine Getränke, da die zwei Servicekräfte überfordert und mit der Empfangstheke beschäftigt waren. Das Restaurant war allerdings alles andere als voll. An uns wurde sehr oft vorbeigelaufen und man hat uns nicht mal angeschaut. Irgendwann kamen unsere Getränke und die Hauptspeise. Auch mit leeren Gläsern und leeren Tellern saßen wir noch ca. 25-30 minuten alleine da. Wir wurden kein einziges mal gefragt ob alles ok ist, oder ob wir noch etwas zu trinken brauchen. Zu guter letzt, als wir uns endlich unseres Geldes erleichtern wollten, hat sich die Bedienung an unseren Tisch gesetzt (!!), das EC gerät auf den tisch geknallt, geschnauft und gerödelt, wie kaputt sie doch wäre. In einer Kölsch Kneipe wäre das und die komischen Sprüche vielleicht nicht merkwürdig, aber hier völlig fehl am platz.
    1 person found this review helpful 👍

  • 5/5 Nomad 9. 4 years ago on Google
    Good place for lunch.
    1 person found this review helpful 👍

  • 5/5 Christian S. 4 years ago on Google
    (Translated by Google) My wife and I have been ordering from BentoBox regularly for years. Each order is a 1+ with an asterisk. Always very fresh and outstanding taste. Super nice and uncomplicated employees, you are happy to answer the phone if you have any questions. We have tried a lot of sushi restaurants in our area and we agree - nobody can get to BentoBox. #BENTOFEEDBACK (Original) Meine Frau und ich bestellen seit Jahren regelmäßig bei BentoBox. Jede Bestellung ist eine 1+ mit Sternchen. Immer sehr frisch und überragend im Geschmack. Super nette und unkomplizierte Mitarbeiter, da geht man bei offenen Fragen gerne ans Telefon. Wir haben in unserem Umkreis schon sehr viele Sushi Restaurants ausprobiert und sind uns einig - an BentoBox kommt keiner ran. #BENTOFEEDBACK
    1 person found this review helpful 👍

  • 2/5 Blagovesta K. 5 years ago on Google
    The food was ok but the service was so so so so slow... We ordered ramen and got served 50min later. It wasn't a busy time and there were enough people in the kitchen from what we could see.
    1 person found this review helpful 👍

  • 1/5 F 3 years ago on Google
    (Translated by Google) Always cold, always late. No fake rating, we received delivery from Bento-Box. (Original) Immer kalt, immer zu spät. Keine Fake-Bewertung, wir wurden beliefert von Bento-Box.
    1 person found this review helpful 👍

  • 2/5 Luca F. 3 years ago on Google
    (Translated by Google) Unfortunately, this place has nothing to do with traditional Japanese food. There isn't even a real bento box on the menu. In the miso soup there was tofu, which atypically was normal tofu instead of silken tofu. The sushi wasn't really tasty either ... Despite low prices and friendly staff, unfortunately no recommendation. (Original) Leider hat dieser Laden nichts mit traditionellen japanischem Essen zu tun. Auf der Speisekarte gibt es nicht Mal eine echte Bento Box. In der Misosuppe gab es Tofu, dass untypischer Weise ganz normales Tofu anstatt Seidentofu war. Das Sushi war leider auch nicht wirklich lecker ... Trotz niedriger Preise und freundlichen Personal, leider keine Weiterempfehlung.
    1 person found this review helpful 👍

  • 5/5 TWO T. 3 years ago on Google
    (Translated by Google) Nicest service compared to the other branches. Delicious and nice ambience. 👍🏼 Emily was a super nice waitress. The food was delicious. 😋 We'll be back, no question about it. (Original) Netteste Bedienung im Vergleich zu den anderen Filialen. Lecker und schönes Ambiente. 👍🏼 Emily war eine supernette Bedienung. Das Essen war sehr sehr lecker. 😋 Wir kommen wieder, keine Frage.
    1 person found this review helpful 👍

  • 4/5 Thierry 3 years ago on Google
    (Translated by Google) Good card (Original) Bonne carte
    1 person found this review helpful 👍

  • 5/5 Victoria S. 1 year ago on Google
    I really liked the food; it was amazing! Especially our waitress Anna was a real sweetheart :)
    1 person found this review helpful 👍

  • 4/5 Hadi B. 5 years ago on Google
    Nice service good sushi
    1 person found this review helpful 👍

  • 1/5 Mona E. 4 years ago on Google
    (Translated by Google) great in the past, now totally dirty and neglected. the waiters are also waning. (Original) früher super, mittlerweile total dreckig und ungepflegt. auch die kellner lassen nach.
    1 person found this review helpful 👍

  • 1/5 Kay 3 years ago on Google
    (Translated by Google) worst bowl ever. Simply three individual bowls. One with tofu, one with dry rice and one with dry cabbage. This is not a dish and certainly not a bowl! (Original) schlechteste bowl ever. Einfach drei einzelne schalen. Eine mit tofu, eine mit trockenem reis und eine mit trockenem kohl. Das ist kein gericht und erstrecht keine bowl!
    1 person found this review helpful 👍

  • 4/5 Keylliyah Z. 2 months ago on Google • 30 reviews New
    The quality of food is certainly good , but I would say it's overpriced and doesn't worth to spend that much especially on sushi .

  • 4/5 Jani N. 1 year ago on Google • 8 reviews
    Food in general was good but i can highly recommend the Yakinku Bowl with udon. It was a simple dish but very tasty. The place inside was very nice but also outside it felt comfortable. Also the price range for food quality matches.

  • 4/5 Anna K. 9 months ago on Google • 7 reviews
    we came closer to dinner. the place has the atmosphere of an ordinary restaurant, with seats inside and outside. but this udon with vegetables won me over. very tasty. the only unpleasant detail was that I was charged for two, although i asked to separate the checks (mine and my friend's). but after i asked the waitress who served us about the mistake, everything was resolved in less than 10 minutes :) very friendly waitresses, very grateful to them for helping me!

  • 5/5 Claudia K. 3 years ago on Google
    (Translated by Google) Very attentive and nice service !! Eat fresh and very tasty and quick. Ambience top👍🏻 We love to come here again and again !! (Original) Sehr aufmerksamer und netter Service!! Essen frisch und sehr lecker und schnell. Ambiente top👍🏻 Kommen immer wieder gerne hierher!!

  • 3/5 Katharina S. 2 years ago on Google
    I found this place friendly and the food was delicate. That is why give give them three bright stars.

  • 5/5 135bigi 3 years ago on Google
    (Translated by Google) Everything great!!! (Original) Alles bestens!!!

  • 4/5 Christin S. 3 years ago on Google
    (Translated by Google) Nice interior, which on closer inspection is really designed with love for (Japanese) detail. The food was delicious, tofu a little bit lukewarm, but otherwise really good. The rather loud and chart- or RnB and House - heavy music disturbed us a bit, which somehow torpedoed the ambience, too bad! Otherwise a good address! 😊 (Original) Nettes Interieur, was bei genauem Hinsehen wirklich mit Liebe zum (japanischen) Detail gestaltet ist. Das Essen war lecker, Tofu ein wenig lau, aber ansonsten wirklich gut. Uns hat die recht laute und chart- bzw. RnB und House - lastige Musik etwas gestört, die das Ambiente irgendwie ein bisschen torpediert, schade! Ansonsten eine gute Adresse! 😊

  • 2/5 Jhonny Alexander Otero P. 3 years ago on Google
    (Translated by Google) The photos in the menu sell you fantasy and when it reaches the table it is terror, only the steamed guiozas are saved, it is recommended to continue looking for the Asian touch (Original) Las fotos de la carta te venden fantasía y cuando llega a la mesa es terror, solo se salvan las guioza al vapor, recomendable seguir buscando el toque asiático

  • 3/5 Mathilde H. 3 years ago on Google
    (Translated by Google) Nice food, big portion (Original) Lekker eten, grote portie

  • 5/5 Mandy S. 3 years ago on Google
    (Translated by Google) Delicious and very, very friendly! Top (Original) Lecker und sehr, sehr freundlich! Top

  • 5/5 Kevin reinhold H. 3 years ago on Google
    (Translated by Google) Food top ... Service Top .. And a very pleasant atmosphere .. I will now move my lunch here more often. Many thanks to the Bento Box team (Original) Essen Top ... Service Top.. Und eine sehr angenehme Atmosphäre.. Ich werde nun häufiger mein Mittagessen hierher verlegen .. Besten Dank an das Team von Bento Box

  • 5/5 It‘s B. 3 years ago on Google
    (Translated by Google) Tastes very good + friendly staff! (Original) Schmeckt sehr gut + freundliche Bedienstete !

  • 5/5 Melanie L. 4 years ago on Google
    (Translated by Google) The dishes are very tasty, fresh and really huge! Service and atmosphere are also top❤️?  my only criticism are the once chopsticks and once straws! Especially nowadays, this should be designed to be sustainable in line with the concept. I would love to come back. Thank you very much (Original) Die Gerichte sind sehr lecker, frisch und echt riesig! Service und Atmosphäre sind ebenfalls top❤️? mein einziger Kritikpunkt sind die einmal Stäbchen und einmal Strohhalme! Gerade in der heutigen Zeit, sollte dies passend zum Konzept, nachhaltig gestaltet werden. Ich komme gerne wiede. Vielen dank

  • 5/5 Sara E. 3 years ago on Google
    (Translated by Google) Very friendly staff and delicious crunchy roles 😊 (Original) Sehr freundliches Personal und leckere crunchy roles 😊

  • 2/5 aiming f. 3 years ago on Google
    (Translated by Google) Delivered half an hour late, food still lukewarm. Sashimi disappointing, small and very thin slices, mostly tasting of lemon and the tuna had a very strange brown color. (Original) Eine halbe Stunde zu spät geliefert, Essen nurnoch lauwarm. Sashimi enttäuschend, kleine und sehr dünne Scheiben, hauptsächlich nach Zitrone geschmeckt und der Thunfisch hatte eine sehr komische braune Farbe.

  • 5/5 Mystiqe _. 3 years ago on Google
    (Translated by Google) Great restaurant with delicious food. It's inexpensive to walk to from the main train station, has a good variety of food and a great ambience. In addition, the service was very friendly and was able to answer all questions. It is highly recommended and makes you want to come back to explore the menu further. (Original) Super Restaurant mit leckerem Essen. Es ist preiswert, zu Fuß vom Hauptbahnhof zu erreichen, hat eine gute Auswahl an Speisen und ein tolles Ambiente. Zudem war die Bedienung sehr freundlich und konnte alle Fragen beantworten. Es ist absolut zu empfehlen und macht lust noch einmal zu kommen um die Speisekarte weiter zu erkunden.

  • 5/5 Nai-An C. 3 years ago on Google
    (Translated by Google) The pattern of the pineapples ... very cute! 😹 (Original) Das Muster von den Ananas ... sehr süß!😹

  • 5/5 sophie 1. 3 years ago on Google
    (Translated by Google) The food was just great on every visit. Just like the wait staff. The ambience is also right (Original) Das essen war nei jedem Besuch einfach nur klasse. Genauso wie die Bedienungen. Auch das Ambiente stimmt

  • 1/5 Rustam G. 3 years ago on Google
    (Translated by Google) Hands off. (Original) Finger weg.

  • 4/5 Doc H. 3 years ago on Google
    (Translated by Google) Great service, delicious food (Original) Prima Service, lecker Essen

  • 3/5 Stephen S. 1 year ago on Google
    Not bad… they have a decent ramen burger. Agedashi tofu was disappointing. It’s a fast-food joint. If you want real Japanese food go to a real Japanese restaurant.

  • 4/5 Gwen C. 7 years ago on Google
    I love the chicken teriyaki bowl, the meat is fresh and the sauce is delicious!

  • 5/5 James G. 4 years ago on Google
    We ate here late on a Sunday when the restaurant was empty, and the service and food were both excellent. Great sushi for the price. Also a good range of vegetarian dishes.

  • 5/5 Trevon-Iboux 4 years ago on Google
    Nice and cozy place, staff was friendly, food prepared to perfection...

  • 1/5 Rossoneri C. 4 years ago on Google
    The worst restaurant in Cologne. The taste is disgusting and the service attitude is the arrogant. This kind of food only can fool people who never taste the genuine Asian food

  • 1/5 Aaron F. 8 months ago on Google
    I don't enjoy writing reviews like this but the food was disgusting and I'm not sure how the restaurant achieved such a high rating on Google. Out of the three dishes we ordered, two of them we couldn't finish. The service was miserable and the restaurant was empty with no music so the atmosphere was non-existent.

  • 5/5 Gaurav c. 10 months ago on Google
    It's a nice restaurant I like the concept of Bento box I have lunch over there food was tasty but I feel portion need to increase

  • 5/5 Amir H. P. 1 year ago on Google
    Perfect food. Very fast. Nice staff.

  • 1/5 Candice E. 4 years ago on Google
    Burnt vegetables. Dry food with zero taste. The chicken in my food was old. I asked the waitress for salt and she was more interested in her mobile phone. We had to pay the full price. I am pregnant, if i experience food poisoning you will be hearing from our lawyer. Absolutely dissatisfied.

  • 3/5 T F. 2 years ago on Google
    Seems Good but the bowls were too greasy & the quantity was too low compared to the price. Meat was almost burned with hashes taste 🥲

  • 5/5 Andre P. 1 year ago on Google
    The food is great and the place looks awesome

  • 5/5 Yianna A. 6 years ago on Google
    ALL WAS FRESH AND DELICIOUS AND THE SERVICE EXCELLENT!

  • 2/5 Anika B. 2 years ago on Google
    The food is good, service unfortunately wasn't very attentive, waiting times where very long and no one ever asked us if we would like to have another drink or a dessert or if we need anything. Wasn't very busy either so that was just weird. Won't go there again.

  • 5/5 Kla J. 1 year ago on Google
    The chicken sesame skewers was the best i have ever tried. The restaurant was clean. Excellent service.

  • 5/5 Maria T. 1 year ago on Google
    This place is such amazing.Really delicious food and fast service.

  • 5/5 Axel V. 3 years ago on Google
    (Translated by Google) Nice service??? (Original) Nette Bedienung???

  • 1/5 nefefefe 2 years ago on Google
    The miso soup is tasteless. The sushi is not good. Not real Japanese food

  • 4/5 Bob V. 2 years ago on Google
    Nice place to eat. Nice and friendly service

  • 1/5 Marit H. 4 years ago on Google
    (Translated by Google) The soy sauce was forgotten. (Original) Die Sojasoße wurde vergessen.

  • 4/5 Jan D. 4 years ago on Google
    (Translated by Google) Food and selection very good, cleanliness still has potential upwards (Original) Essen und Auswahl sehr gut, Sauberkeit hat noch Potential nach oben

  • 1/5 Mariam A. 4 years ago on Google
    The food was alright, the ambience is really strange where on the top is very polished and looks great but going to the toilet was weirdly dirty and smelly. Service was unbelievably bad, staff were arrogant and impolite, I’ve never seen a restaurant staff carrying drinks without a tray, it just seems very unhygienic and strange. I’m a bit disappointed. The ramen burger is a huge no no it tastes like rubber and is way too overpriced. The ‘takoyaki’ balls made of salmon were super moist on the outside where they are supposed to be crispy. Never coming back here again, might as well spend my money at an Imbiss. Sorry not sorry.

  • 5/5 Sam E. 4 years ago on Google
    Went here twice, couldn't help ourselves. Sushi was great, tempura-tofu was great, the homemade icetea was great too! Yayeet!

  • 5/5 Allan G. 5 years ago on Google
    Super friendly staff, and great service. Comfy restaurant with a fun, relaxed atmosphere. Have always found the food very tasty, fresh, and well prepared. Prices are great for the quality, similar to other similar restaurants in the area. Would definitely recommend, one of my favourite sushi restaurants in Cologne.

  • 5/5 Martin E. 4 years ago on Google
    Good sushi... yummy!

  • 2/5 Manuel H. 4 years ago on Google
    Not impressed by food quality. My vegan sushi was bland and overpriced for what I got. The Miso soup wasn't anything I'd write home ahour.

  • 5/5 Badredin 4 years ago on Google
    Amazing Japanese restaurant with awesome staff. Service is fast and food is very tasty. They come check and make sure that all goes well all the time and make you feel happy. I’ll definitely come back and recommend the place.

  • 2/5 Benchik11 P. 4 years ago on Google
    The dish they dare to call ramen is no ramen at all... Its just a tasteless soup... No taste at all.... Useless.... I also tried the dumplings which were good. Nice deco. So one star extra for that and also the nice staff... But the ramen... Don't go there for that... You will be disappointed

  • 5/5 Salvador B. 3 years ago on Google
    Nice food, nice service. Very good location.

  • 5/5 Georg V. 3 years ago on Google
    (Translated by Google) open again soon (Original) macht bald wieder auf

  • 4/5 Soos 3 years ago on Google
    A sushi lalce with a terrace which is good during these corana time. Good card, nice staff, good music and a good atmosphere. Only downside is that you need to have some patience with receiving your good food

  • 1/5 Si S. 4 years ago on Google
    (Translated by Google) Waited for an hour for the meal without being warned about a long wait. No bowl for soy sauce brought ... Even picked bowls from the waitress dirty ... On indication of too long a wait, the waitress offered to accommodate the bill upon request from the boss, who declined ... Sushi mediocre and food at the next table (after 1 hour waiting time) burned according to their information ... Rather a delivery service than a restaurant! The good times of Bento Box in Cologne Mitte are probably over. (Original) Eine Stunde auf das Essen gewartet, ohne vorher auf eine längere Wartezeit hingewiesen worden zu sein.. Kein Schälchen für Soja Sauce gebracht... Selbst abgeholte Schälchen bei der Kellnerin schmutzig... Auf Hinweis auf zu lange Wartezeit bot die Kellnerin ein Entgegenkommen bei der Rechnung auf Nachfrage beim Chef an, dieser lehnte ab... Sushi mittelmäßig und Essen bei Nachbartisch (nach ebenfalls 1h Wartezeit) nach deren Angaben verbrannt... Eher ein Lieferservice als ein Restaurant! Die guten Zeiten von Bento Box in Köln Mitte sind wohl vorbei.

  • 1/5 Nadine S. 4 years ago on Google
    (Translated by Google) Bad service. (Original) Schlechter Service.

  • 3/5 Alexandra F. 4 years ago on Google
    (Translated by Google) Food was delicious and fresh. The service was unfortunately overwhelmed with the number of guests. Drinks were taken but not brought. But we were able to clarify the payment. (Original) Essen war lecker und frisch. Der Service war leider mit der Anzahl der Gäste überfordert. Getränke wurden aufgenommenen aber nicht gebracht. Konnten wir aber bei der Zahlung klären.

  • 5/5 Baldur.Boxer 4 years ago on Google
    (Translated by Google) Up to now, ordering has always been easy. Sushi is fresh and always delicious! Order very happy there. Over and over again ? #BENTOFEEDBACK (Original) Bestellung lief bis jetzt immer problemlos. Sushi ist frisch und immer wieder lecker! Bestelle sehr gerne dort. Immer und immer wieder ? #BENTOFEEDBACK

  • 2/5 Elena G. 4 years ago on Google
    (Translated by Google) The sushi was ok, the service so-so. We had reserved for a larger group and arrived there on time, but the table was not yet free. A couple of us should first sit down at a smaller table, the others should stand first. It took more than 15 minutes in total for us to sit and order together. In my opinion this is not possible! (Original) Das Sushi war in Ordnung, der Service so lala. Wir hatten für eine größere Gruppe reserviert, kamen dort pünktlich an, aber der Tisch war noch nicht frei. Ein paar von uns sollten sich erstmal an einem kleineren Tisch hinsetzen, die anderen zunächst stehen. Insgesamt dauerte es mehr als 15 Minuten, bis wir gemeinsam saßen und bestellen konnten. Das geht meiner Meinung nach gar nicht!

  • 3/5 Antje S. 4 years ago on Google
    (Translated by Google) The food is great, maybe a little expensive, but the delivery time is extreme. An order at 4:20 pm (certainly not prime time) actually takes 60 minutes to be delivered (distance according to Google Maps 850m). I often had to wait 15 minutes in the shop for orders to be picked up by phone. (Original) Das Essen ist prima, vielleicht etwas teuer, aber die Lieferzeit ist schon extrem. Eine Bestellung um 16:20h (sicherlich keine prime time) dauert tatsächlich 60 Minuten bis sie geliefert wird (Entfernung laut Google Maps 850m). Bei telefonischen Bestellungen zur Abholung musste ich im Laden häufig noch 15 Minuten warten.

  • 4/5 Melodie o. 4 years ago on Google
    (Translated by Google) Good sushi and pleasant surroundings (Original) Bons sushi et cadre agréable

  • 1/5 michael r. 4 years ago on Google
    (Translated by Google) Today we were there for an early dinner. The service tried hard, the kitchen apparently not. Despite improvements, the soup tasted like water in spicy. Unfortunately, this restaurant has apparently decreased significantly .... I will not visit it in the future .... (Original) Heute waren wir dort für ein frühes Abendessen. Der Service war bemüht, die Küche scheinbar nicht. Trotz Nachbesserungen schmeckte die Suppe wie Wasser in scharf . Leider hat dieses Restaurant scheinbar stark nachgelassen.... werde es in Zukunft nicht mehr besuchen....

  • 5/5 Viktoria B. 3 years ago on Google
    (Translated by Google) Delicious ! (Original) Super lecker !

  • 5/5 Nicolas T. 3 years ago on Google
    (Translated by Google) Super tasty and friendly staff! Thank you! (Original) Super lecker und freundliches Personal! Danke!

  • 5/5 China T. 3 years ago on Google
    (Translated by Google) Very tasty food! (Original) Sehr leckeres Essen!

  • 5/5 Abdul-Kadir B. 3 years ago on Google
    (Translated by Google) Super store and nice service! Top (Original) Super Laden und nette Bedienung ! Top

  • 5/5 andreas k. 3 years ago on Google
    (Translated by Google) Nice location, nice modern ambience with an Asian touch. I really like it. The staff is a very friendly team. About the food I only say very tasty, aaaa but not enough for me mich. Well, if you want more, you can reorder it. Definitely recommendable to come in and enjoy more often. (Original) Nette Lokalität, schönes modernes Ambiente mit asiatischen Touch. Steh ich voll drauf. Das Personal ist ein sehr freundliches Team. Zum Essen sag ich nur sehr lecker, aaaaaber für mich zu wenig😂. Naja wer mehr will kann ja nachbestellen. Ist definitiv empfehlenswert des öfteren einzugehen und zu genießen.

  • 5/5 Mo M. 3 years ago on Google
    (Translated by Google) Good food and nice service. (Original) Gutes Essen und nette Bedienung.

  • 5/5 Ju J. 3 years ago on Google
    (Translated by Google) Very nice service. Modern eatery. Food is delicious. (Original) Sehr nette Bedienung. Modernes Lokal. Essen ist sehr lecker.

  • 5/5 TheBakaPrincess 3 years ago on Google
    (Translated by Google) Super great food and super great and nice service always happy (Original) Super tolles Essen und super tolle und nette Bedienung immer wieder gerne

  • 3/5 Alexander L. 3 years ago on Google
    (Translated by Google) food looks better on the menu Service quite bad (Original) essen sieht auf Karte besser aus Bedienung recht schlecht

  • 5/5 HaGü N. 3 years ago on Google
    (Translated by Google) Saulegga (Original) Saulegga

  • 5/5 Lea S. 3 years ago on Google
    (Translated by Google) Great load, great sushi! (Original) Super laden, super sushi!

  • 5/5 Michael M. 3 years ago on Google
    (Translated by Google) Interesting combination. Nice team! (Original) Interessante Kombination. Nettes Team!

  • 5/5 Lucia 3 years ago on Google
    (Translated by Google) Easy to order, uncomplicated and fast delivery and fresh sushi. That's how it has to be 👌 (Original) Einfache Bestellung, unkomplizierte und schnelle Lieferung und frisches Sushi. So muss das sein 👌

  • 4/5 Jannik A. 3 years ago on Google
    (Translated by Google) Great, gladly again. (Original) Supi, gern wieder.

  • 2/5 Emanuela M. 3 years ago on Google
    (Translated by Google) The service is very poor. Distracted staff. There were 6 of us and the orders taken per person were brought in unique dishes per group by type of sushi, so we had to transfer the pieces from one dish to another. Imagine a table with three thousand dishes ... we could not move and eat peacefully. Then in this period Covid especially not very attentive to hygiene rules. I didn't like the sushi, too much sesame covers the rolls. (Original) Il servizio è molto scadente. Personale distratto. Eravamo in 6 e le ordinazioni prese a persona sono state portate in piatti unici a gruppo per tipologia di sushi, quindi dovevamo travasare i pezzi da un piatto ad un altro. Immaginate un tavolino com tremila piatti... non potevamo muoverci e mangiare serenamente. Poi in questo periodo Covid soprattutto poco attento alle norme di igiene. Il sushi non mi è piaciuto, troppo sesamo ricopre gli involtini.

  • 5/5 Peter M. 3 years ago on Google
    (Translated by Google) Nice service, delicious sushi, good price-performance ratio - we'd love to come back! (Original) Nette Bedienung, super leckeres Sushi, gutes Preis-Leistungs-Verhältnis - wir kommen gerne wieder!

  • 5/5 JulieMarieWe 3 years ago on Google
    (Translated by Google) Very tasty food, friendly service and a nice atmosphere. (Original) Sehr leckeres Essen, freundliche Bedienung und nettes Ambiente.

  • 1/5 Cino A. 3 years ago on Google
    (Translated by Google) Unfortunately, long waiting times for orders to be accepted, although it wasn't busy, we are there after 15 minutes. Went . A pity (Original) Leider lange Wartezeiten bis Bestellungsannahme obwohl es nicht viel los war , wir sind nach 15 min . Gegangen . Schade

  • 5/5 Dustin 3 years ago on Google
    (Translated by Google) Very nice service and delicious food! (Original) Sehr netter Service und leckeres Essen!

  • 1/5 Xiaoning S. 5 months ago on Google • 2 reviews
    The service was really bad. There’s only one waitress working when we just came in, and she looked really pissed off, which makes sense. We waited really long time to get the menu. The drinks also took a long time to serve, and even after the food came. And they didn’t offer me a folk and a knife when my food came, even after I asked for it, I still waited for about 5 minutes. The food was awful as well. I ordered a ramen burger. The ramen was fried probably hours ago, and it was sooo dry. The oil they use to fry ramen probably are not in a good quality, because I’m suffering from a stomachache and diarrhea right now in the middle of night! Worst experience ever!!!
    1 person found this review helpful 👍

  • 3/5 Scarlet S. 3 months ago on Google • 1 review New
    Ordered gyoza there was very little meat, it was not clear that it was chicken .The sushi had little fish and the miso soup for 5 euros had tasteless tofu cheese .The waiter was in a jacket, was near the kitchen, and touched the food, in outerwear.It is not sterile! Unfortunately very disappointed


Call +49 221 29891110 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Cocktails
    • ✓️ Hard liquor
    • ✓️ Small plates
    • ✓️ Vegan options
    • ✓️ Healthy options
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✓️ Wheelchair accessible entrance
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeout
    • ✓️ Delivery
    • ✓️ Outdoor seating
    • ✓️ No-contact delivery

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