3/5 Robyn A. 2 years ago on Google
Arrived
tired
and
hungry
after
travelling
and
working
non-stop
since
the
day
before.
Reception
was
efficient
and
friendly
and
the
room
great!
Clean,
spacious
and
comfortable
with
ample
tea
and
coffee
on
offer.
I
went
down
to
the
restaurant.
The
staff
are
GREAT.
However,
although
I
am
on
a
work
trip
-
I
could
not
bring
myself
to
order
as
I
felt
awkward
ordering
such
a
pricey
meal,
so
I
went
for
the
pizza
at
12€
This
pizza
filled
the
hole
in
my
stomach,
but
as
a
routine
supermarket
pizza
buyer
(usually
on
offer
at
around
3€),
I
immediately
recognised
the
pizza
that
arrived.
It
was
dry
and
lacked
taste
and
left
me
feeling
slightly
resentful
-
but
I
ate
it
and
washed
it
down
with
a
red
wine,
as
I
was
too
hungry
and
tired
to
complain
and
wait
for
something
else.
A
really
good
place
to
stay:
convenient,
good
location
and
transport
links...
but
maybe
fill
up
before
you
arrive.
Or
maybe
order
from
one
of
the
cheaper
tastier
delivery
options.
In
the
morning,
I
had
to
be
at
work
for
07h00.
Because
I
arrived
exhausted,
I
mis
heard
the
receptionist
say
that
breakfast
was
at
06h30.
All
I
heard
was
06h00.
I
needed
to
catch
a
taxi
at
06h30,
so
I
went
down
to
breakfast
at
06h10.
I
had
booked
b&b
rates,
so
breakfast
was
included.
Everything
was
set
up
but
the
lights
were
dimmed,
so
I
helped
myself
to
some
fruit
and
a
coffee
(all
I
really
need
for
breakfast).
At
06h15,
man
in
charge
of
breakfast
came
and
moaned
at
me.
He
was
really
grumpy
and
unkind.
He
told
me
I
was
too
early
and
that
I
should
go
and
sit
in
the
bar
area
so
no
one
would
see
me
(er,
there
was
no
one
else
there!).
He
was
totally
inflexible
and
rude.
I
explained
my
mistake
to
the
receptionist
and
said
I
needed
to
cancel
my
breakfast
booking
as
I
would
not
be
allowed
to
eat
it
the
following
morning
(as
I
had
to
be
at
work
by
07h00
again).
The
receptionist
kindly
packaged
me
up
some
more
fruit,
water,
yoghurt
and
a
small
mars
bar
to
take
with
me.
After
spending
07h00
-
17h00
at
work,
99%
of
the
time
on
my
feet,
I
arrived
back
to
find
my
room
unserviced.
Clearly
the
hotel
has
its
rules
and
sticks
to
the
rules
that
are
convenient
(like
breakfast
time),
but
is
happy
to
break
the
rules
like
servicing
a
room.
And
the
curtains
had
two
hinges
off
the
rails
which
I
put
back
on...
And
the
curtains
did
not
totally
cover
the
window,
allowing
in
a
beam
of
light
in
the
middle
of
the
night.
Additionally,
they
describe
the
rooms
as
"sound
proof",
which
they
are
not...
As
I
was
party
to
a
couple's
conversation
in
the
corridor
while
I
tried
to
sleep.
I
did
not
actually
care
that
the
room
was
unserviced,
it
makes
little
difference
to
ime
-
but
on
principle,
after
being
made
to
SO
unwelcome
at
breakfast,
I
thought
it
ironic
that
the
hotel
didn't
actually
fulfil
their
side
of
the
contract.
The
reception
staff
are
great,
and
when
I
mentioned
it
to
them,
said
that
if
I
need
anything,
I
must
just
let
them
know.
Because
I
needed
something
green
and
fresh
and
honest
food,
I
found
a
healthy
Imbiss
near
where
I
was
working,
so
I
didn't
need
supper.
So
in
the
evening
I
went
down
to
the
bar
just
to
have
a
glass
of
wine.
The
barman
was
lovely.
He
immediately
guessed
I
needed
a
big
glass
of
wine
and
even
brought
me
some
nuts
to
have
with
my
drink.
Thank
you.