Refugium de Luxe image

Refugium de Luxe

Hotel

Informal hotel offering chic rooms & suites, some with kitchenettes, plus a garden. People often mention room, apartment, Cologne, stay,


Address

Heidelberger Str. 23, 51065 Köln, Germany

Rating on Google Maps

4.60 (114 reviews)

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Featured Reviews


Frequently mentioned in reviews: room (8) apartment (8) Cologne (7) stay (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Evan W. 3 years ago on Google
    I really enjoyed my stay at Refugium de luxe. The place is very clean and peaceful. I had a chance to relax and enjoy my short business trip. I loved the bed, bathroom, and nice appliances. It reminded me of my home, so I was able to enjoy my stay! Definitely, I recommend this awesome hotel to everyone.
    2 people found this review helpful 👍

  • 5/5 John J. 4 years ago on Google
    Had a great stay, will come again!
    2 people found this review helpful 👍

  • 2/5 Jeroen 1 year ago on Google • 92 reviews
    Fine stay for a night in Cologne, but I wouldn't recommend staying in this place for any longer than that. The room hadn't been cleaned that well (lots of dust, a dead wasp on the ground, dirty walls and curtains, etc). There are no facilities or breakfast options - no kitchenette nor breakfast hall, no (bi-)daily cleaning. However the price is not lower than that of the nearby hotels. Moreover: no way of cooling the room in the summer, no insect screens for the windows, no elevator to get your luggage to the second floor, quite a small room, weird smell in both the room and bathroom. All in all fine for a night but not comfortable to stay in any longer. Location is also not great. Wifi signal works but is very weak. The bed was comfortable though!
    1 person found this review helpful 👍

  • 5/5 Stefan V. 3 years ago on Google • 3 reviews
    Great price performance! We spent the weekend in Cologne as a couple. And we can only say thank you. The check-in was fast and comfortable thanks to a modern PIN system. The room was great, even rain shower in the bathroom. Very customer-oriented staff that helps you anytime when you call! My complaint was immediately solved positively. Next time we will be happy to book with you again 🙂
    1 person found this review helpful 👍

  • 5/5 Jarelle A. 4 years ago on Google
    The apartment was full of charm - both the building and the people alike. The room is beautiful. The location is perfect; the many marvelous places and to go to. We loved the room and the bathroom. Very clean and the decor of the apartment in overall was 5 out of 5. I am already planning our next stay. I love the apartment!

  • 5/5 Solace M. 4 years ago on Google
    Hospitality at its finest! We had a last minute trip to Cologne, and we forgot to bring a lot of things. The apartment had everything we needed --- hairdryer, iron board, and a lot of towels. Their coffee's real good too! We didn't have much time to cook, so we are grateful for the restaurant recommendations given by the owners. They take good care of their guests... they make you feel like you are staying with family. Going to the Cologne Cathedral and Chocolate Museum were highlights of our visit. Both are very near the apartment. You can do a lot of shopping in the Schildergasse area. Don't forget to try out Kölsch beer, Mettbrötchen, and Himmel un Ääd when you are in Cologne!

  • 5/5 Geraldine H. 4 years ago on Google
    One of the most beautiful experiences - cozy and in the same time with fantastic light from the roof windows. Hospitality in capital letters! I think this is fantastic for anyone who wants a space and time to think or even just for a romantic getaway!

  • 5/5 Be Part of H. 5 years ago on Google
    Amazing!

  • 5/5 Nicole M. 1 year ago on Google
    Ein toll und hochwertig eingerichtetes Appartment. Sehr bequeme Betten, sogar Kaffeekapseln in ausreichender Menge waren da. Hat alles perfekt geklappt. Direkt vor dem Haus Straßenbahn Richtung Lanxess Arena und Köln. Apartment ist zum Innenhof und somit sehr ruhig. Parkplätze vor dem Haus kostenfrei. Wir würden jederzeit wieder hin. (Translated by Google) A great and high quality furnished apartment. Very comfortable beds, even coffee capsules in sufficient quantity were there. Everything worked perfectly. Directly in front of the house tram direction Lanxess Arena and Cologne. The apartment faces the inner courtyard and is therefore very quiet. Parking spaces in front of the house free of charge. We would go back anytime.

  • 1/5 Iveta Z. 9 months ago on Google
    The hotel canceled our reservation 2 days before the arrival and has not refunded the money till now (it has been almost a year)... No response...

  • 5/5 nicolae m. 11 months ago on Google
    Nice

  • 5/5 MimiYanna A. 4 years ago on Google • 1 review
    The place is well-kept and furnished. The apartment building is located in a not-so-touristy area, so you get to feel like you are living among the locals. The owners are very accommodating; very easy to communicate with them throughout the duration of our trip. They provided us with the basic necessities, plus the room itself is very clean and comfortable. The train, cathedral, restaurants and stores are within walking distance, so you get to save up on cab rides. They are also 15 minutes away from the airport, so very easy travelling overall. Looking forward to my next trip to Cologne!
    1 person found this review helpful 👍

  • 5/5 Ira Caullene G. 4 years ago on Google • 2 reviews
    The hotel is fantastic because it’s cozy, clean, and stylish. It is also a perfect place for introverts because of its high-tech check-in service that doesn’t require talking to any staff. I recommend this hotel to my relatives and friends since it is near to trade fair centers. Honestly, I really liked their excellent customer service, security, and attention to detail. I look forward to staying here again on my next trip!


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