Der Verkäufer war frühmorgens ziemlich unfreundlich. Ich wollte erst schauen, ob noch Sitzplätze mit Steckdosen frei sind, der Verkäufer barsch: erst bestellen! Ich bin übrigens Stammgast. Habe zwar dann einen Platz mit Steckdose gefunden, allerdings wurde kein Strom geliefert. Also kein Smartphone Aufladen möglich. WC's gibt es hier übrigens nicht. Alles andere ist so wie in anderen Fellows.

I've never experienced such a lack of service. When I took my coffee to go I accidentally got coffee over my hand. It was super burned. Instead of some empathy or offering to cool it down with water, she only cared about that I made the desk dirty and that I took the cup at the wrong way. I mean show at least some empathy and compassion if someone gets burned. I will never buy anything there again.

Nice seating and alright coffee but a catastrophic pastrami bagel was served, pastrami was basically non existent. Worst thing is it cost 5,8 €. For that price go get a Dürüm or a burger next door.

Good coffee, had some cappuccino, not the best one I've had, the coffee wasn't strong enough. The quality of the coffee is certainly good but that's not enough for a 4,20€ cup of cappuccino which is apparently supposed to have 3 shots of espresso.....

I usually I don't write negative review but this one is so funky. So I showed up and ordered a tea. But the staff told me their machine is broken (obviously a guy was there to fix it) and cannot serve us. So they propose me to go the other shop next to them to buy a tea. The other place is super nice and very friendly. Then I decided to sit in the empty space of coffee fellows to drink my tea. But they decided otherwise (and also mentioning that they will call security if I sit to drink the tea that they couldn't deliver), if I sit in their space (not crowded as they cannot serve their customer). When you follow the rules of a large corporation without understanding what a customer service is. Avoid the place at all cost.

The cheesecake was good, sweetness on point. However, the hot chocolate was overly sweet, most likely due to the chocolate syrup that was used. Was a nice place to chill.

(Translated by Google) The employees do not feel like working, they do not greet you and they are totally unfriendly. Tea / coffee are ok but there are better places. (Original) Die Mitarbeiter haben keine Lust zu arbeiten, sie begrüßen dich auch nicht und sie sind total unfreundlich. Tee/Kaffee schmecken ok aber es gibt bessere Plätze.

Good coffee and a nice place to sit in, but the service was very rude or non-existent. Customer service is what you do here - if you're not interested in that, maybe you shouldn't be working at a cafe.

Typical Coffee Fellows. I had a nice experience with the staff, dessert was good as usual. Coffee is average as usual, but it's what you expect from then, so I was OK with it. Nice atmosphere inside. Considering that they are located inside a train station, you may feel like you're in a nice place.

This outlet of Coffee Fellows is a great stop to have a warm drink while transitioning from a train or when tired from sightseeing. The Hot Chocolate is delicious with minimal sweetness & rich chocolate flavour. Best paired with a toasted Banana & Walnut Bread. Informal seating style to have a bite & rejuvenate.

I'm not a huge fan of Starbucks but they have remarkable carrot cake but decided to order carrot cake here instead to support local german businesses and maybe discover some new great cake finds. So I bought a carrot cake last Dec 20,2021. Coffee fellows' cake is just disappointment. To think that their price is the same with Starbucks and other patisserie shops. The icing they use is not cream cheese or anything,it's just a gelatin made to look like a cream. I think it is literal pure sugar, mixed well to look like cream. Cake so dry, only made 1 bite and decided to throw it into the trash can. I'm a huge foodie lover and against food waste but I just have to throw the carrot cake away. Don't know anything about their coffee but beware of their cake/desserts.

I had very nice time spent in Coffee Fellows. Stuff was very helpful, polite and friendly and helped me decide on which tea to pick up. Highly recommended place!

(Translated by Google) White Hazelnut Macchiato was cold (me ice cold), Snickers tart was NOT (after Snickers) and Capu was yummy. Waitresses all very stressed .... long spoon f. d. Macchiato did not exist despite the demand. All in all too expensive and not tasty. (Original) White Hazelnut Macchiato war kalt (Mich eiskalt), Snickers Tarte schmeckte NICHT (nach Snickers) und Capu war lecker. Bedienungen alle sehr gestreßt....langen Löffel f. d. Macchiato gab es trotz Nachfrage nicht. Alles in allem zu teuer und nicht lecker.

(Translated by Google) This is my first Google review and I write it for good reason. Despite less clientele slow operations. My drink was cold, the milk container crusted. It was always wiped with the same cloth over surfaces and milk frother. After my kind request to make the drink warm and bring it to me (through the slow working of the force to be taught, which was the time to indulge), I was shouting across the store to pick up my drink "extra hot". Exposing a customer is the last point that bothers me about this experience. The milk was overheated, tasted accordingly, and the glass caked. In addition, during my entire stay of 30 minutes, the table I sat on was not cleared or wiped. (Original) Dies ist meine erste Google Bewertung und ich schreibe sie auch nur aus gutem Grund. Trotz weniger Kundschaft langsame Bedienungen. Mein Getränk war kalt, die Milchbehälter verkrustet. Es wurde immer mit dem selben Lappen über Flächen und Milchschäumer gewischt. Nach meiner freundlichen Bitte das Getränk warm herzustellen und (durch das langsame Arbeiten der einzulernenden Kraft, der diese Zeit gegönnt sei) zu mir zu bringen, wurde quer durch den Laden gebrüllt, ich solle mein Getränk "extra heiß" abholen. Einen Kunden bloßzustellen, ist der letzte Punkt, der mich an dieser Erfahrung stört. Die Milch war überhitzt, schmeckte dementsprechend, und das Glas verkrustet. Zudem wurde während meines ganzen Aufenthalts von 30 Minuten der Tisch, an den ich mich gesetzt hatte, nicht abgeräumt oder abgewischt.

(Translated by Google) Coffee bitter, espresso macchiato with 1dcl milk instead of milk foam. Prices OK (Original) Kaffee bitter, Espresso Macchiato mit 1dcl Milch statt Milchschaum. Preise OK

There is no fresh milk used here (senseless as a coffee place). A 'tea' is a cup of hot water, with a tea-bag in paper for you to put in yourself (also senseless) and UHT milk, costing €3 (even more than in a London station). Mad.

(Translated by Google) Great local delicious coffee and friendly staff (Original) Super Lokal leckerer Kaffee und Freundliches Personal

It tastes good. Inside the shop there are tables and sofas. It is comfortable for travellers waiting the train.

You have to find more polite employees! I would suggest to find another place for coffee if you are around.

Bit expensive but tastes good. +Has always vegan options (cake, avocado bagel)

Toasted bagel pastrami ist sehr lecker! Coffee was amazing! The coffee manager was very nice to restamp my loyalty coffee card. Lovely customer service!

Barely polite staff. Coffee is in the average. For the same price but better service and better coffee, I’d advise looking at the other coffee place next to it. It’s not unusual to see a queue there while there is no one at Coffee Fellows.

Confortable coffee shop, to sit and rest, between trains connection. ☕️🚅

Unfriendly staff, the guy told me ‘cash only NO CARD’ acted like I owe him a million euros, it’s very disappointed to experiencing a cash only store at a crowded central station during pandemic period while other stories trying hard to avoid body contacts, the guy told me this after he put the coffee in machine, otherwise I would just walk away. And the Cappuccino, like another review said it taste like water, even Backwerk has better coffee. My first visit and would be my last.

Best Americano in Koeln

(Translated by Google) I had been there today very friendly and good service. The coffee and the bagels were very good. (Original) Ich war heute da gewesen sehr freundliche und gute Bedienung. Der Kaffee und die Bagels haben srhr gut geschmeckt.

(Translated by Google) Pleasant place to wait for the train over a good coffee. Coffee2go without plastic, cardboard lids work very well! (Original) Angenehmer Ort um bei einem guten Kaffee auf den Zug zu warten. Coffee2go ganz ohne Plastik, Deckel aus Pappe funktionieren sehr gut!

The workers are very bad behaved and dealing with us like they are working for free and paying for our drinks. A very bad experience.

Coffee was very disappointing and tasting like only water and milk. Horrible staff who laughed in my face when I asked for a refund.

Bin nicht zufrieden mit meinem ToGo- Cappuccino und dem Service. Es fing mit der schlechten Arbeitsorganisation bzw. -Aufteilung zwischen der Barista und Ihrem Kollegen an. Während sie sich nahezu alleine um die lange Schlange wartender Kunden kümmerte, putzte der Kollege in Ruhe die Oberflächen und entsorgte zahlreiche Pappschachteln der Kuchen. Er hätte sich zu diesem Zeitpunkt m.E. aber erstmal mit um die zahlreiche Kundschaft mit kümmern müssen. Bei meinem Heißgetränk wurde der Espresso irgendwann eingefüllt und dann von der Mitarbeiterin einfach stehengelassen. Mindestens drei weitere Minuten hat es gedauert, bis ihr Kollege bereits längst abgestandene Milch im Vorbeigehen lieblos draufgekippt hat, ohne diese neu aufzuschäumen. Ergebnis: Kein Schaum, nur lauwarm. Unter der professionellen Zubereitung von Kaffee verstehe ich wirklich etwas anderes. Ich empfehle Coffee Fellows nicht, da Ergebnis & Erlebnis allenfalls nur mittelmäßig waren. Hier wäre eine Schulung der Mitarbeitenden ratsam.

The Coffey is relatively calm and quiet you can study here in deep focus and the customer service is great, there is a good internet connection all you need is your laptop.

I went there for breakfast and although the food was tasty, there was a rat running around underneath the dinning tables that came out of the kitchen. I got up and went to the front to tell the employees there was a rat. They told me “ahh ok” and continued serving and act like nothing was happening. I had to unfortunately finish my meal because I had no more time to go somewhere else without losing my train. Therefore I stayed a bit to see how they didn’t try to get the rat out of where the dinning customers were. I understand that rats may be found by accident in the city center but to really not care tells me everything there is to know about how much they care of the hygiene at this place. Never again coming and will tell everyone I know to avoid this place!

One of my favourite places to chill at if I have some time to kill at the Cologne HBF. Would highly recommend the sweet and salty caramel macchiato!

If you are looking for a love-made, cozy and winter-friendly drink after or before your travel from Cologne central station, I suggest you coming to this lovely coffe where staff makes you feel at home. Music is pretty well selected, and a peaceful atmosphere will bring all your senses to a relaxation mode. They prepare a delicious matcha latte that gives you that energy boost you need to start the day with a positive mindset. Keep it up Coffe Fellows!

Der Verkäufer hat scheinbar nicht richtig zugehört und dann noch diskutiert, was ich bestellt hätte und morgens eine unnötige Szene gemacht. Wer im Service und mit viel Kundenkontakt arbeitet sollte wissen, dass sowas garnicht geht. Hat mir dann nachträglich das richtige gegeben, deswegen 3 Sterne.

Ich war heute morgen um 8:30 da. Wurde von 2 Mitarbeitern sehr sehr nett und freundlich bedient, obwohl es mega voll war. Meine Bestellung (Kaffee und Bagel) kam super schnell. Ich kann dieses Café nur wärmstens empfehlen

(Translated by Google) Not recommendable! The largest cappuccino was ordered (€ 4.20), you got a mug (which can fit about 0.35l), which was half filled with coffee (luckily that was about 175ml) and the rest of the mug was also served Milk foam filled, at least to the edge, so that it looks like more ... (Original) Nicht zu empfehlen! Bestellt wurde der größte Cappuccino (4,20€), bekommen hat man einen Becher (in den ca. 0,35l passen), der halb mit Kaffee gefüllt war (mit Glück waren das ca. 175ml) und der Rest des Bechers wurde mit Milchschaum ausgefüllt, immerhin bis zum Rand, damit es wohl nach mehr aussieht...

(Translated by Google) As always ... friendly .... (Original) Wie immer...freundlich....

I just took a coffee and made a pause. Was a good place and a fast service.

The caramel love drink is not that good :( Just sweet coffee.

My favourite coffee place to relax, work and wait while changing train in the cologne main station.

Overpriced rip off. Paid for a large coffee crema, and they gave me a normal sized cup 2/3 filled (see photo)

(Translated by Google) Friendly service but only card payment possible, which is ok at the moment but still funny, moreover you expected a little more with a large cappuccino with oat milk for 5.10, next time again to the competition ... (Original) Freundliche Bedienung aber nur kartenzahlung mgl was ja ok ist derzeit aber trotzdem komisch, zudem hat man etwas mehr erwartet bei einem großen Cappuccino mit Hafer Milch für 5,10, nächstes Mal dann doch wieder zur Konkurrenz....

May be 2 1/2 stars wld be apt. That too only for the cushion chair there. Nothing else is good. Just couple of guys that are always grumpy serving pretty average beverages for high price.

a Coffee Fellows like the other one. situated I side the central station. you'll find all the known products, and the person's working there is very smiling. watch out, if you go deeper in the place, there's a step where a lot of people fail. a band indicate it, but when you have a plate in your arm, you may miss it .

Slow service, subpar coffee. There are better options nearby.

Ordered chain tea but was of disappointing taste. I do like the Starbucks chain tea. The staff served me a new one but it's seems I just don't like their recipe. I asked for Vanille Latte, they provided free of charge and it tastes good! Very friendly staff! Recommended!

good relaxing place, comfort sofa, really good for long traveling people or for those who are waiting for the train. But the coffee is too sweet...

Good coffee , tasty cake , but very unfriendly staff, which make a very bad customer experience ! A smile cost nothing and it makes the difference.

Disgusting coffee, dirty area and tasteless deserts. You’d better go to Starbucks.

Didn't like the attitude of staff member "Angy" at all

(Translated by Google) A picture says more than 1,000 words. Unfortunately, this experience has repeatedly been made with the Coffee Fellows - was definitely better. I think twice in the near future. (Original) Ein Bild sagt mehr als 1.000 Worte. Leider schon wiederholt diese Erfahrungen mit den Coffee Fellows gemacht - war definitiv mal besser. Überlege ich mir demnächst 2x.

(Translated by Google) The surcharge for the almond milk is among the other hot drinks but is added everywhere. Even the espresso macchiato costs 40 cents more. That is cheeky. See photo. (Original) Der Aufpreis für die Mandelmilch steht unter den anderen Hot Drinks wird aber überall aufgeschlagen. Sogar der Espresso Macchiato kostet 40 Cent mehr. Das ist frech. Siehe Foto.

(Translated by Google) Cozy place! Good coffee ... (Original) Acogedor lugar! Buen café...

(Translated by Google) Since the renovation, it is sooo uncomfortable :( (Original) Seit der Renovierung ist es sooo ungemütlich :(

(Translated by Google) We received super delicious drinks here, service was great too. Had to wait a few hours for a train at the station, it is also ideal! (Original) Wir haben hier super leckere Getränke erhalten, Service auch top. Mussten ein paar Stunden auf einen Zug im Bahnhof warten, dafür eignet es sich auch ideal!

(Translated by Google) Good coffee (Original) Goede koffie

(Translated by Google) There were also drinks to drink on site only in paper cups (Original) Getränke gab's auch zum vor Ort trinken nur im Pappbecher

(Translated by Google) Quiet island in the otherwise noisy hectic Cologne main station (Original) Ruhige Insel im ansonsten eher lauten hektischen Kölner Hauptbahnhof

(Translated by Google) Delicious coffee, cozy atmosphere and good music! (Original) Leckerer Kaffee, gemütliche Atmosphäre und gute Musik!

(Translated by Google) Ordered with soy milk a latte macchiato. Already with the preparation I saw how normal was used instead of the soy milk. Have friendly asked if it was because soy milk. An employee at this denied he only said that it would then be on his "list". I said that I have not ordered yet so like my soy latte ordered would have. The cashier answered it with unfriendly tone and insisted that I would not order soy latte, but a normal one. I was left with my drink stand which I could not drink because of intolerance. My coffee I will not get in the future certainly more here. (Original) Habe einen Latte Macchiato mit Sojamilch bestellt. Schon bei der Zubereitung sah ich, wie normale statt der Sojamilch verwendet wurde. Habe freundlich nachgefragt, ob es denn Sojamilch sei. Als der Mitarbeiter dies verneinte sagte er nur, dass es so auf seinem "Zettel" stehen würde. Ich sagte, dass ich das so nicht bestellt habe und doch gerne meine bestellte Sojalatte haben würde. Die Kassierin meldete sich darauf mit unfreundlichem Ton und bestand darauf, dass ich keine Sojalatte, sondern eine normale bestellt hätte. Man ließ mich mit meinem Getränk stehen welches ich wegen Unverträglichkeit nicht trinken konnte. Meinen Kaffee werde ich in Zukunft mit Sicherheit nicht mehr hier holen.

(Translated by Google) Order coffee with soy milk, get it with normal milk. When asked, I was called a liar and a new coffee was refused. The whole thing was also communicated in the most impolite manner. Absolute insolence. (Original) Kaffee mit sojamilch bestellt, mit normaler Milch bekommen. Auf Nachfrage wurde ich als Lügner bezeichnet und ein neuer Kaffee wurde verwehrt. Das ganze wurde dazu auch noch auf unhöflichste Art und Weise kommuniziert. Absolute Unverschämtheit.

(Translated by Google) The very nice service has me with my cup of coffee without any problems filled with coffee and there was also almond milk. That I also got a small discount because of my cup, I would not have expected, but I was very happy. The waitress saved my day with her smile. That's why 5 stars. ? (Original) Die sehr nette Bedienung hat mir meinen Thermobecher ohne Umstände mit Kaffee aufgefüllt und es gab dazu noch Mandelmilch. Das ich außerdem noch einen kleinen Rabatt wegen meines Bechers bekommen habe, hätte ich nicht erwartet, hat mich aber sehr gefreut. Die Bedienung hat mir mit ihrem Lächeln meinen Tag gerettet. Darum 5 Sterne. ?

(Translated by Google) Cozy atmosphere, good coffee, quick preparation and friendly service. There are also sockets and WiFi. Unfortunately a little dirty, but still highly recommended! (Original) Gemütliche Atmosphäre, guter Kaffee, schnelle Zubereitung und freundliche Bedienung. Steckdosen und WLAN gibt es auch. Leider ein wenig schmutzig, aber dennoch sehr zu empfehlen!

(Translated by Google) Unfortunately, the store was very dirty and the drink and bagel were not good (Original) Leider war der Laden sehr dreckig und das Getränk und der Bagel waren nicht gut

(Translated by Google) Very unfriendly, overstrained staff. Am here with a colleague and she does not speak German and was very unfriendly approached by the wait staff, as she ordered. After that, the barista made the wrong drink and yelled at my colleague what she was waiting for. We work in the service ourselves, but such a behavior, by both people in your branch, would have consequences in our business. You may want to do some training on behavior with and on the guest. It is also very uncomfortable to sit here, surrounded by empty cups / dishes.  I see that we are not the first to complain about the staff here. (Original) Sehr unfreundliches, überfordertes Personal. Bin mit einer Kollegin hier und sie spricht kein Deutsch und wurde sehr unfreundlich von der Bedienung angefahren, als sie bestellte. Danach hat der Barista das falsche Getränk zubereitet und meine Kollegin angeschnauzt, auf was sie denn warte. Wir arbeiten selbst im Service, aber so ein verhalten, von beiden Personen in Ihrer Filiale, würde bei uns im Geschäft Konsequenzen tragen. Sie sollten sich vielleicht einmal ein Training über das Verhalten am und mit den Gast vornehmen. Es ist auch sehr unangenehm hier zu sitzen, umgeben von leeren Tassen/Geschirr. Wie ich sehe, sind wir nicht die ersten, die sich über das Personal hier beschweren.

(Translated by Google) Overpriced and without taste. If you like it, you should definitely grab the small puddle of chai latte for a smooth 3, - €. (Original) Überteuert und ohne Geschmack. Wer drauf steht, sollte unbedingt zur kleinen Pfütze Chai Latte für geschmeidige 3,- € greifen.

(Translated by Google) Coffee cream and apple pie ordered.Cake came directly, coffee took 4.34 minutes. Staff annoyed by learning the baristas. (Original) Kaffee Creme und Apfelkuchen bestellt.Kuchen kam direkt, Kaffee dauerte 4.34 Minuten. Personal genervt vom anlernen des Baristas.

Grumpy workers (and probably racist too). I chose coffee fellows over mccafe nearby to have a better experience but the attitude of the workers spoiled my mood in the morning. Never again....

(Translated by Google) Ordered a capuciono today but I was given coffee with almond milk ... on request I was answered very cheekily that would be capuchino, unfortunately I had already paid 4.20 euros I asked again for a real capuchiono with foam, but it was simply not heard and they ignored me ...... the workers were very arrogant and cheeky my children were unfortunately there and heard that ....... absolutely no recommendation (Original) Heute ein Capuciono bestellt aber es wurde mir ein kaffe gegeben mit Mandelmilch ...auf nachfrage wurde mir sehr frech geantwortet das wäre capuchino, bezahlt hatte ich schon leider 4,20 euro Ich bat nochmal um einen richtigen Capuchiono mit Schaum, aber es wurde einfach nicht gehört und sie ignorierten mich......die Arbeiter waren sehr arrogant und frech meine kinder waren leider mit dabei und haben das mitbekommen....... absolut keine Empfehlung,

(Translated by Google) Stayed here with a friend and we talked all afternoon. Coffee was good but it was a bit crowded. (Original) War hier mit einer Freundin und wir haben den ganzen Nachmittag gequatscht. Kaffee war gut aber es war etwas voll.

(Translated by Google) I had the first Coffee Fellows experience here last year and I'm still there every time I'm in Cologne. Meanwhile, we know the staff, they are friendly and always in a good mood. The most pleasant shop in the main station. It is always so unbearably loud at the Green Competition. Stay as you are! (Original) Die erste Coffee Fellows Erfahrung hatte ich letztes Jahr hier gemacht und bin nach wie vor jedes Mal dort, wenn ich in Köln bin. Mittlerweile kennt man das Personal, sie sind freundlich und immer gut gelaunt. Der angenehmste Laden im Hauptbahnhof. Bei der Grünen Konkurrenz ist es immer so unerträglich laut. Bleibt wie ihr seid!

(Translated by Google) Even though the clerk made the wrong number, he was pretended to give no money. Worst clerk. (Original) 店員が数を間違えたのに、知らんふりをされ、お金も返さない。 最低な店員。

(Translated by Google) Best coffee, fastest service and friendly. Top! (Original) Bester Kaffee, schnellster Service und freundlich dazu. Top!

(Translated by Google) Was nice .. you know one knows you all (Original) War nett.. kennt man einen kennt man alle

(Translated by Google) I'm usually there once a week. Delicious cakes and specialty coffees. Price / performance fully okay. Nice and courteous staff (Original) Bin in der Regel einmal in der Woche da. Leckere Kuchen und Kaffeespezialitäten. Preis/Leistung voll okay. Nette ud zuvorkommende Mitarbeiter

The coffee was disgusting and cold in 2 seconds. Took a small espresso, I might as well have taken nothing. Everything is super overpriced. I guess i just paid so i could wait for my train in the lounge.