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Neogym Köln-Mediapark

Fitness center

😠 Die gehen weder ans Telefon noch reagieren sie auf Emails. Da sie weder telefonisch erreichbar waren noch auf meine zahlreiche Emails reagiert haben, habe ich beschlossen vor Ort mit denen zu sprechen. Auf der Webseite steht bis 20 Uhr geöffnet, aber sogar da war um 17 Uhr schon keiner mehr im Laden... People often mention training, team, studio, Training, nice, Team, Studio, Great, time, Super,


Address

Im Mediapark 5, 50670 Köln, Germany

Contact

+49 221 96023590

Rating on Google Maps

4.50 (50 reviews)

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Working Hours

Permanently closed.

Featured Reviews


Frequently mentioned in reviews: training (31) team (20) studio (18) Training (18) nice (12) Team (12) Studio (11) Great (10) time (9) Super (9)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Tanu K. 1 year ago on Google
    Die gehen weder ans Telefon noch reagieren sie auf Emails. Da sie weder telefonisch erreichbar waren noch auf meine zahlreiche Emails reagiert haben, habe ich beschlossen vor Ort mit denen zu sprechen. Auf der Webseite steht bis 20 Uhr geöffnet, aber sogar da war um 17 Uhr schon keiner mehr im Laden. Der eine Stern ist sogar schon zuviel für die.
    3 people found this review helpful 👍

  • 1/5 sema �. 2 years ago on Google • 10 reviews
    Bad advice, despite the increased risk of thrombosis I was talked into a contract. Disgraceful treatment of customers. I was insulted because I was not satisfied with the training results. All the muscles that I had laboriously built up through hard and expensive personal training before I registered with neogym are now gone! You're just being ripped off here. Possibly suitable for absolute beginners but definitely not for advanced users. Unfortunately, the trainer confirmed this to me afterwards. Really poor shop that needs to talk people into contracts out of desperation. Plus, you don't get what you're promised for your money. Definitely do not sign a contract here. There are much more professional studios out there. Due to my risk of becoming ill or dying, I am no longer allowed to train but have to pay for 1 year. Thank you Neogym!
    2 people found this review helpful 👍

  • 1/5 J P. 1 year ago on Google
    Rufen mich seit Wochen - entgegen jeder Aussage am Telefon - nicht zurück. Auf E-Mails reagiert auch niemand….
    2 people found this review helpful 👍

  • 5/5 Katja M. 5 years ago on Google • 47 reviews
    I'm fascinated by how much I like exercising with Neogym; it has helped me with my knee problems and back pain. My body is tighter and I'm always so motivated by the team that they're happy to stick with it. Thank you for that - and keep it up!!! Great team - competence, friendliness, fun and always a personal approach 👌🏻 That's what I think: 5 stars in every respect
    1 person found this review helpful 👍

  • 5/5 Janka 3 years ago on Google • 119 reviews
    Great and nice studio. Training is fun. The staff is really nice and happy to accommodate requests. The suits are good and the equipment is also impressive. We always like to come :)

  • 5/5 Kral61 5 years ago on Google
    (Translated by Google) You feel very well cared for there and explained everything in detail. In addition, the team is very friendly and accommodating. I would definitely recommend the studio for those interested in EMS training ?? (Original) Man fühlt sich dort sehr gut aufgehoben und bekommt alles detailiert erklärt. Außerdem ist das Team sehr freundlich und zuvorkommend. Würde das Studio für EMS-Training-Interessenten definitiv weiterempfehlen ??
    1 person found this review helpful 👍

  • 5/5 Stephan R. 5 years ago on Google
    (Translated by Google) Lost 24 pounds in 13 months. I will definitely stay with you! Just try it, it's worth it. (Original) 24 Kilo in 13 Monaten verloren. Ich bleibe auf jeden Fall dabei! Probiert es einfach aus, es lohnt sich.
    1 person found this review helpful 👍

  • 5/5 Mateo F. 3 years ago on Google • 37 reviews
    Best best - EMS is simply the best!!! I've been doing additional training here for a few months now and have been able to build up some basic muscles!!!

  • 5/5 Tobias K. 5 years ago on Google • 34 reviews
    Great team and a fantastic atmosphere during training. The trainers took me by the hand in a targeted and highly motivated manner. The team also provided me with advice on the right diet and tips for the right training in the normal studio every day! There is a pleasant atmosphere in the studio and I would be happy to come back here at any time.

  • 1/5 Ray T. 1 year ago on Google • 20 reviews
    Horrible customer service! I signed up and paid for 5 sessions about 5 weeks ago. I've visited the studio once and called twice to follow up on my sessions. Every time the same answer: the guy in charge of the first session isn't here and he'll get in touch with you ASAP. After 5 weeks, still no call or contact from him or the studio. But to be fair, the young man a the studio was very friendly and apologetic every time. However, that doesn't justify the crazy delay!

  • 5/5 Luana A. 5 years ago on Google • 5 reviews
    What fascinated me about EMS was that you can do a complete and effective training in little time. However, what really convinced me about this NEOGYM was the excellent team. The trainers take their time and respond to my individual wishes and needs. You can tell that they really know what they are talking about and put their heart and soul into it. I'm excited, very satisfied and having fun :D and because the training doesn't take long, there's no room for excuses XD

  • 5/5 Markus F. 5 years ago on Google • 4 reviews
    A great addition to normal training in the gym. And it's not the time savings that are crucial, but rather the very intensive and always friendly support. As a rule - depending on the time - there is always 1:1 supervision, with a maximum of 1:2 supervision. I always leave exhausted but with the feeling that I have really done something. And with a positive effect on the scales ;) Really recommended!

  • 5/5 Murat A. 1 year ago on Google
    (Translated by Google) Great team. It is fun. small studio Very nice and attentive team. (Original) Super Team. Es macht Spass. Kleines Studio. Sehr nett und aufmerksames Team.

  • 5/5 Victor n. 2 years ago on Google
    (Translated by Google) The team is great and very helpful, always happy to help! (Original) Das team ist klasse und sehr hilfsbereit, immer wieder gerne!

  • 5/5 Fabian C. K. 8 years ago on Google
    (Translated by Google) It is worth it!!! Great studio, great training, positive atmosphere. Look for a trial session over! (Original) Es lohnt sich!!! Tolles Studio, super Training, positive Atmosphäre. Schaut auf ein Probetraining vorbei!

  • 5/5 michael c. 5 years ago on Google
    (Translated by Google) Top studio and top coaches. Never been so motivated to go to training. (Original) Top Studio und top Trainer. War noch nie so motiviert zum Training zu gehen.

  • 5/5 Maxi M. 6 years ago on Google
    (Translated by Google) Very professional and helpful (Original) Sehr Professionel und hilfsbereit

  • 5/5 Tom D. 6 years ago on Google
    (Translated by Google) Always sweaty, nice staff, no shop window workout (Original) Immer wieder schweißtreibend, nettes Personal, kein Schaufenster workout

  • 3/5 Benedetto T. 6 years ago on Google
    (Translated by Google) Very nice and competent trainers, unfortunately I find it too expensive. And only EMS training doesn't really help you lose weight. You can only do it in addition to training in the studio (Original) Sehr nette und kompetente Trainer leider finde ich es zu teuer. Und nur EMS-training hilft gar nicht besonders nicht zum abnehmen man kann es nur zusätzlich zum Training im Studio machen sonst nicht

  • 5/5 Philipp W. 5 years ago on Google
    (Translated by Google) Use NeoGym since February and I am thrilled, on the one hand by EMS itself and on the other hand by the nice and extremely competent team !! (Original) Nutze NeoGym seit Februar und bin begeistert, einerseits von EMS an sich und anderseits von dem netten und extrem kompetenten Team!!

  • 5/5 Laila K. 5 years ago on Google
    (Translated by Google) Super nice and competent team. Great fun (Original) Super nettes und kompetentes Team. Macht mega Spass

  • 5/5 Gudrun F. 5 years ago on Google
    (Translated by Google) Have been here for over a year customer and can only say: everything was great. The team is competent to the side and the training in a pleasant atmosphere is really fun. (Original) Bin schon seit über einem Jahr Kund hier und kann nur sagen: alles TOP. Das Team steht kompetent zur Seite und das Trainieren in angenehmer Atmosphäre macht wirklich Spaß.

  • 5/5 Antje H. 5 years ago on Google
    (Translated by Google) For many years I trained in a well-known, "normal" EMS studio and then came across NEOGYM: a sensational difference! Here the training does not take place statically: there are varied exercises, with and without aids such as dumbbells, kettlebell, BosuBall, step board and much more. The energetic training is accompanied by cheerful, friendly trainers who pay close attention to the fact that the exercises are carried out correctly and that the posture is correct. They motivate you to go beyond your own limits - I love it! The impulses are also: not 4 seconds of stimulation current, 4 seconds pause ... here too the impulses are dynamic, sometimes every 2 seconds, sometimes even 15 seconds. As a result, the muscles have less of a habituation effect. I had thought that with the "normal" EMS training I would be pretty good "in the race" and was surprised how much I still had ... after the first NEOGYM training I had a lot of sore muscles to my great astonishment. A sentence about the studio itself: squeaky clean, sanitary area, training area, changing rooms - everything is spotless. There is always free water, a bowl of fruit is also available ... Nice side effect of changing studio: they are also a little cheaper. Big compliments to the team: I have never seen any of you in a bad mood, unmotivated or bored. Keep it up! It's a lot of fun! Many Thanks!! (Original) Lange Jahre habe ich in einem bekannten, "normalen" EMS Studio trainiert und stieß dann auf NEOGYM: sensationeller Unterschied! Hier findet das Training nicht statisch statt: es gibt variantenreiche Übungen, mit und ohne Hilfsmittel wie Hanteln, Kettlebell, BosuBall, Steppbrett und vielem mehr. Das energiegeladene Training wird von fröhlichen, freundlichen Trainern begleitet, die präzise darauf achten, dass die Übungen richtig ausgeführt werden und die Körperhaltung stimmt. Sie motivieren einen, über die eigene Grenze hinaus zu gehen - ich liebe es! Ebenso sind die Impulse: nicht 4 Sekunden Reizstrom, 4 Sekunden Pause ... auch hier sind die Impulse dynamisch, mal im 2 Sekunden Takt, mal sogar 15 Sekunden. Die Muskulatur hat dadurch einen geringeren Gewöhnungseffekt. Ich hatte gedacht, dass ich durch das "normale" EMS Training ziemlich gut "im Rennen" bin und war überrascht, wieviel noch in mir steckt ... nach dem ersten NEOGYM Training habe ich zu meinem großen Erstaunen einen ordentlichen Muskelkater gehabt. Ein Satz zum Studio selber: blitzsauber, Sanitärbereich, Trainingsbereich, Umkleiden - alles picobello. Wasser gibt es immer gratis, eine Schale Obst steht auch bereit ... Netter Nebeneffekt des Studio-Wechsels: etwas preiswerter sind sie auch noch. Großes Kompliment an das Team: ich habe noch keinen von Euch schlecht gelaunt, unmotiviert oder gelangweilt erlebt. Weiter so! Macht Riesen-Spaß! Vielen Dank!!

  • 5/5 Christa C. 5 years ago on Google
    (Translated by Google) Personal care, nice and flexible trainers (Original) Persönliche Betreuung, nette und flexible Trainer

  • 5/5 J. K. 5 years ago on Google
    (Translated by Google) Great training with a nice and competent coaching team! (Original) Tolles Training mit einem netten und kompetenten Trainerteam !

  • 5/5 Britta L. 5 years ago on Google
    (Translated by Google) Great team. I always like to go there. Everyone is always friendly and ready to help and advise. Very good motivation even on days when the weaker self has to be overcome. (Original) Super Team. Gehe immer wieder gerne hin. Immer alle freundlich und stehen mit Rat und Tat zur Seite. Sehr gute Motivation auch an Tagen wo der innere Schweinehund überwunden werden muss.

  • 5/5 Anna G. 5 years ago on Google
    (Translated by Google) Great studio with a very sympathetic team! I look forward to training every time! (Original) Tolles Studio mit einem sehr sympathischen Team! Freue mich jedes Mal aufs Training!

  • 5/5 Paula S. 4 years ago on Google
    (Translated by Google) Super studio, the training is fun and very nice team ? (Original) Super Studio, das Training macht Spaß und sehr nettes Team ?

  • 5/5 Claudia G. 5 years ago on Google
    (Translated by Google) Effective training in a pleasant atmosphere. The boys know their way around and know how to motivate. Always happy to come back. (Original) Effektives Training im angenehmen Ambiente. Die Jungs kennen sich aus und wissen zu motivieren. Komme immer wieder gerne.

  • 5/5 Katharina H. 5 years ago on Google
    (Translated by Google) Without restrictions recommended :) Super effective training in a pleasant atmosphere! (Original) Ohne Einschränkungen zu empfehlen :) Super effektives Training in angenehmer Atmosphäre!

  • 5/5 rafttothehaft 5 years ago on Google
    (Translated by Google) Good location, good training, fair handling, especially the trainer Patrick with his endless competence. Top!! (Original) Gute Lage, Gutes Training, Faires Handling, Besonders hervorzuheben ist der Trainer Patrick mit seiner endlosen Kompetenz. Top!!

  • 5/5 Matthias D. 5 years ago on Google
    (Translated by Google) Very cool studio. Train for two years very successful there. Great coaches that make you professional and individually better! (Original) Sehr cooles Studio. Trainiere seit zwei Jahren sehr erfolgreich dort. Super Coaches, die Dich professionell und individuell besser machen!

  • 5/5 F J. 5 years ago on Google
    (Translated by Google) Very nice team, everything was clean and tidy and definitely recommendable, was very satisfied! (Original) Sehr nettes Team, alles sauber und ordentlich und auf jeden Fall weiter zu empfehlen, war sehr zufrieden!

  • 5/5 Jens H. 5 years ago on Google
    (Translated by Google) Very nice, helpful and competent trainer. Training in a pleasant atmosphere. Can anyone recommend the studio looking for good EMS training. (Original) Sehr nette, hilfreiche und kompetente Trainer. Training in angenehmer Atmosphäre. Kann jedem das Studio ans Herz legen der nach gutem EMS Training sucht.

  • 5/5 Maximilian J. K. 5 years ago on Google
    (Translated by Google) I am very stunned. After a short time, you already notice training successes, the team of Neogym is friendly and professional and you enjoy going to training! (Original) Ich bin wirklich begeistert. Man merkt bereits nach kurzer Zeit Trainingserfolge, das Team von Neogym ist freundlich und professionell und man geht gerne zum Training!

  • 1/5 Clinton M. 3 years ago on Google • 2 reviews
    So the hype surrounding EMS training is very controversial. Personally, I didn't have a good experience. Sports science agrees that EMS training cannot replace a classic training session in the gym. Apparently I was told that you just have to take the premium subscription. 🤷🏾‍♂️ So you have to personally check your fitness goals again and probably get advice from a third party before you take out a subscription. In my case, the notice period was kept secret and now I only get letters from debt collection instead of replies to emails.
    1 person found this review helpful 👍

  • 1/5 Inga C. 1 year ago on Google • 2 reviews
    Same here, horrible customer service. Appointments were cancelled twice and on my third appointment, there was a no show, and I came all the way for nothing!
    1 person found this review helpful 👍


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