MANGO Tours image

MANGO Tours

Tour operator Tour agency Bus tour agency

One of the Most Reviewed Tour operators in Cologne


Address

Aachener Str. 7, 50674 Köln, Germany

Website

www.mango-tours.de

Contact

+49 221 2775940

Rating on Google Maps

4.40 (1.2K reviews)

Open on Google Maps

Working Hours

  • Sunday: Closed
  • Monday: 10 am to 6 pm
  • Tuesday: 10 am to 6 pm
  • Wednesday: 10 am to 6 pm
  • Thursday: 10 am to 6 pm
  • Friday: 10 am to 6 pm
  • Saturday: 10 am to 2 pm

Featured Reviews


Frequently mentioned in reviews: Tours (75) Mango (64) trip (56) tour (50) great (41) sehr (39) nicht (34) time (31) Reise (31) auch (29)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Sunil K. 4 years ago on Google
    Hopeless service. Company does not inform the travelers regarding cancellation of the trip or do not adhere to their terms and conditions. If there is any cancellation for summer trips, the company is obliged to inform travelers latest on 28th day before the departure. But company sends the email on 14th day before departure. Pathetic organisation..! Stay away! Reply to the comment from MANGO Tours: I have already sent email regarding my questions long time ago, but I haven't received any replies from your end. You could reply to my other emails, but least bothered to reply the email wherein I'm asking an explanation. Very pathetic organization and customer service. I wish I had an option to vote for zero stars!
    12 people found this review helpful 👍

  • 1/5 Mr Es. E. 8 years ago on Google • 97 reviews
    I booked the New Years Eve 2015 trip to london. My best friend booked there several times but this year was a disaster. We arrived in London approximately 11.00 o'clock. We had 1 hour left in order to be able to check-in. But MANGO Tours decided to do a three hours "Bus City Tour". MANGO Tours kicked all the customers out in the middle of the city in order to provide their paid service called "Bus City Tour". That means if you do not pay the Bus Tour before the (Hotel) check-in they will leave you alone in the middle of the city. MANGO Tours expected that i am going to the London City with pyjama because i did not want their paid services at all, altough the Bus City Tour was the last years free of charge. They do not care whether you can speak english or not. They do not even care if you have any physical disability or similar (like a woman there). I had luck that my best friend knew the city really well because he lived there once. You have to carry all of your things when you do not trust your mate who is sitting next to you. I had to carry e.g. my laptop during those three hours in a strange country and i got backpain. They also provided overpriced tickets for madame tussaud than anywhere else. They advised that their rented clubs are better than the others outside etc. I would not recommed anybody to take the service of MANGO Tours if he/she is not prepared to those situations. The service staff was not available after arrival in London because they were doing holiday in London too and had no time for questions. It might be a cheap service but thats what you get for your money. When my best friend asked the service personal in the bus why they are charging people for the "Bus City Tour" because that service was for free and taken for granted the past years. The service personal became really angry and impolite after that asked question. They denied and lied that this service was free the past years.
    5 people found this review helpful 👍

  • 1/5 Lina V. 3 years ago on Google
    (Translated by Google) We booked a trip for our son for April through Mango Tours, which was "relocated" due to the corona crisis. We did not want a "transfer" but a REimbursement of the travel amount, which of course we are entitled to. To date, all attempts, even the order for payment, have been rejected without reason and we have not received a single cent so far, so that we could only take legal action. That is a cheek to say the least and in our opinion anything but serious !! (Original) Wir haben für unseren Sohn eine Reise für April über Mango Tours gebucht, welche wegen der Coronakrise "verlegt" wurde. Wir wollten keine "Verlegung" sondern die ERSTATTUNG des Reisebetrages, was uns natürlich von rechtswegen auch zusteht. Bis heute wurden jegliche Versuche, sogar der Mahnbescheid ohne Begründung abgelehnt und wir haben bis heute keinen Cent erhalten, so dass wir nur noch den Rechtsweg einschlagen konnten. Das ist gelinde gesagt eine Frechheit und unserer Meinung nach alles andere als seriös!!
    11 people found this review helpful 👍

  • 1/5 L. 2. 3 years ago on Google
    (Translated by Google) During the corona pandemic, we received absolutely no help and advice and our trip was not canceled despite the situation in Spain and multiple requests ... To date, we have not received a reply to the registered letter with the cancellation of the trip. Very outrageous treatment and absolutely unable to help when needed. (Original) Während der Corona Pandemie haben wir absolut keine Hilfe und Beratung erhalten und unsere Reise, wurde trotz der Lage in Spanien und mehrfacher Aufforderung nicht storniert... Auf das abgeschickte Einschreiben mit dem Reiserücktritt wurde uns bis heute nicht geantwortet. Sehr unverschämte Behandlung und absolut nicht fähig zu helfen wenn es nötig ist.
    9 people found this review helpful 👍

  • 4/5 Archana A. 4 years ago on Google • 84 reviews
    I will definitely recommend this tours to everyone who would like to have budget friendly trips across Europe as the hotel provided, bus journey, itinerary etc were good and definitely better compared to the competition. Point to note while choosing this tour: Tour guide will mostly speak in German even though he or she knows English well. They will not repeat or hit a common ground for your understanding. You will have to wait for certain instructions in English at the end. Tour guides are well behaved but need more training to provide better customer service as this will definitely get good business for future.
    2 people found this review helpful 👍

  • 1/5 Abbey A. 8 years ago on Google
    The price and hotel you get, first of all, is a fairly decent deal. That's why we originally went with this as our trip to London for New Years Eve. The hotel (Aloft Excel) was awesome! Not only was the bus late for picking us up (by over 30 minutes) but every time we were to meet with them they were 10+ minutes late. We were to meet on a street in London on the first day after an hour of walking around, but they gave no specific spot just the street name. So we had eyes rolled at us for being late, when really we were on the street 10 minutes early, just not the correct spot. When leaving London at midnight of our final day, we called to be sure they were on the way and we were in the correct spot, they told us "It's not midnight yet," and it was honestly 1 minute before the clock struck 12. The time management is horrible, we got on the bus at 11pm and got to our destination at 1 the next afternoon, yet the hotel was not open yet so we didn't go there first? Why wouldn't a trip pick up in the morning, drive all day and drop us at the hotel so we can go from there? That is what other organized trips normally do. Pick up on our last day they grabbed our bags from the hotel at 10 am, we checked out at 12 and then met the bus at midnight in the city to take us home. Again, the time was funky on that. Why not arrange it so we are picked up to head home around hotel check out?! Overall a very rude experience, not to mention they didn't speak any english with us. They were able to speak it as they did on the first night but from then on they didn't at all. Given we were the small few, but regardless this was open to anyone in the area.
    6 people found this review helpful 👍

  • 1/5 Kanika Joy P. 4 years ago on Google
    I wish there was an option for no star, would have opted that. We booked a one day trip to Paris with Mango tours for the first time. Me and my husband have been to Paris before with other Tours and have had such successful and joyful trips. Unfortunately, the days we wanted to visit our known tours weren't available so we had no option but to choose them. The trip started with an end minute delay in departure and change of location. We were all so tired that finally when we sat in bus around 11.15 which was supposed to be 10.15, we were relieved that now we can get some sleep till we reach Paris. To our shock we were made to switch buses at 2 o'clock in the morning. We were 5 adults and one child, 5 year old. This was the most disturbing thing for all of us. Still we managed our way. Finally, when we were getting some rest they made a break at 5 o'clock and asked everyone to leave the bus. How can anyone be so insensitive? Especially in a business where customers comfort and safety must be a priority. We had to wake our baby on board. We all were so tired that our day ahead went so slow. In the end usually there is boat trip after which you can board the buses. But they are cold hearted money minded people, they had made a tour in end called light tour anyone who wants to sit in the bus must pay extra 8 euro per person and sit. It was so disappointing coz we had old and young people with us and we had to pay extra which we have never paid with other tours. While comimg back they made us wait ay Köln Bonn Airport for more than 40 min coz the people who had went for London trip were returning and we waited for them to board so we could reach our homes. It was a big disappointment for all of us. It is my personal message to anyone who reads my review every word of it is true kindly think through before booking a tour with them. Terrible services.
    6 people found this review helpful 👍

  • 1/5 火山岩 5 years ago on Google
    A really bad experience with this agency! Never again!
    5 people found this review helpful 👍

  • 3/5 Tobias L. 3 years ago on Google
    (Translated by Google) I was there with Mango Tours in Croatia / Novalja The vacation on the island itself was okay (more on that later) But what I didn't like at all is the bus trip itself! The route was "adjusted" very shortly before the start of the trip and I had to go to Munich with an external partner (Flixbus) to get on there. (I also wrote an experience about Flixbus below). There were many young people in the Mango bus who behaved more than wrong during the journey. Alcohol was consumed (including hard liquor) and most didn't look like they were 18 years old. In addition, all other travelers were filled with gangster rap music from their Bluetooth speakers. When I arrived in Novalja, I was handed over to the apartment - and I had a nice week. From there the vacation was really great! Pure sun and pleasant water. The communication with the tour guide took place sparingly via a Whatsapp number. (Luckily I had my cell phone with me! I don't know what older people without smartphone knowledge would have done) I should actually have got a "bracelet" from Mango-Tours. Otherwise you hardly heard anything from the tour guide. On the day of departure I had to walk (!) At 40 ° C over half the island to the bus meeting point. I am young and in top shape physically. Nevertheless, after an hour of walking in the blazing sun, I was ready with 2 suitcases! I don't want to know how an elderly lady 50+ would have managed it ... The same game on the way back in the Mango bus. Young people with a migration background who heard their gangster music, crumbled everything with chips, etc. They weren't interested in wearing a mask, despite the driver's announcement (luckily the police / customs did not get on the bus at the border!) I was really happy when I was back in Munich, honestly! I will definitely take the plane next time I go! -> Although my review relates to Mango Tours, I would like to mention my experience with their "partner" Flixbus: Once and not again! I took the Flixbus transfer from Karlsruhe to Munich. It's hard to find the right bus. Hardly any driver speaks German. The bus number is very, very small print in the front of the window (you have to stand right in front of it to be able to read it). Why don't they have a light panel on top like any other bus? The bus was full to the brim with "colorful and enriching people", none of whom had a mouth / nose covering. When I later wanted to go home from Munich after the mango vacation, no bus came at all. According to the plan, someone should have left at 5:30, 6:00 and 6:15. Another bus that also drove via Karlsruhe to Paris was / was not allowed to take me with me. At 8:15 after 3 hours it got too stupid for me! I then bought a train ticket at Munich Central Station and went home with the 1st class ICE. THAT was relaxation! (Original) Ich war mit Mango-Tours in Kroatien / Novalja dabei Der Urlaub auf der Insel selbst war ganz okay (dazu später mehr) Was mir aber gar nicht gefallen hat, ist die Busreise selber! Sehr kurzfristig vor Reiseantritt wurde die Route "angepasst" und ich musste mit einem externen Partner (Flixbus) erstmal nach München, um dort zuzusteigen. (Zu Flixbus habe ich unten auch noch eine Erfahrung geschrieben). Im Mango-Bus waren viele Jugendliche, die sich auf der Fahrt mehr als daneben benommen haben. Es wurde Alkohol konsumiert (auch Hochprozentiges) und die meisten sahen nicht aus, als wären sie schon 18 Jahre. Noch dazu wurden alle anderen Reisenden von ihren Bluetooth-Lautsprechern mit Gangster-Rapmusik beschallt. In Novalja angekommen, wurde ich dem Apartment übergeben - und ich hatte eine schöne Woche. Ab da war der Urlaub richtig toll! Sonne pur und angenehmes Wasser. Die Kommunikation mit der Reiseleitung fand spärlich über eine Whatsapp-Nummer statt. (Zum Glück hatte ich mein Handy mit! Was ältere Leute ohne Smartphone-Kenntnisse gemacht hätten, weiss ich nicht) Ich hätte eigentlich noch ein "Armband" von Mango-Tours bekommen sollen. Auch sonst hat man von der Reiseleitung kaum was gehört. Am Abreisetag musste ich zu Fuß (!) bei 40 C° über die halbe Insel zum Bus-Treffpunkt laufen. Ich bin jung und körperlich in Topform. Trotzdem war ich nach einer Stunde Marsch in glühender Sonne mit 2 Koffern fix und fertig! Wie z.B eine ältere Dame 50+ das hinbekommen hätte, will ich lieber nicht wissen.... Auf der Rückfahrt im Mango-Bus dasselbe Spiel. Jugendliche mit Migrationshintergrund, die ihre Gangstermusik hörten, alles mit Chips vollkrümelten, usw. Maskenpflicht interessierte die überhaupt nicht, trotz Ansage des Fahrers (zum Glück kam die Polizei/Zoll nicht in den Bus an der Grenze!) Ich war echt froh, als ich wieder in München stand, ganz ehrlich! Ich werde beim nächsten Urlaub auf jeden Fall lieber das Flugzeug nehmen! --> Obwohl sich meine Bewertung auf Mango-Tours bezieht, möchte ich meine Erfahrung mit deren "Partner" Flixbus noch erwähnen: Einmal und nicht wieder! Ich bin mit dem Flixbus-Transfer von Karlsruhe nach München gefahren. Bis man mal den richtigen Bus gefunden hat, ist schon schwierig. Kaum ein Fahrer spricht Deutsch. Die Busnummer ist ganz, ganz kleingedruckt vorne in der Scheibe (man muss schon direkt davor stehen, um sie lesen zu können). Warum haben die keine Leuchttafel oben, wie jeder andere Bus auch? Der Bus war bis unters Dach voll mit "bunten und bereichernden Menschen", von denen keiner eine Mund/Nasenbedeckung auf hatte. Als ich später nach dem Mango-Urlaub von München wieder heim wollte, kam überhaupt kein Bus. Laut Plan hätte um 5:30, 6:00 und 6:15 einer fahren müssen. Ein anderer Bus, der auch über Karlsruhe nach Paris fuhr konnte/wollte/durfte mich nicht mitnehmen. Um 8:15 wurde es mir nach 3 Stunden warten zu blöd! Ich hab mir dann am Münchner Hbf ein Bahnticket gekauft und bin dann mit dem ICE 1.Klasse heimgefahren. DAS war Entspannung!
    5 people found this review helpful 👍

  • 1/5 Annika H. 3 years ago on Google
    (Translated by Google) I have been waiting for my money for weeks and you are always fed with new excuses. Even after Corona, I will not consider a trip with Mango Tours. (Original) Ich warte seit Wochen auf mein Geld und man wird stets mit neuen Ausreden abgespeist. Auch nach Corona werde ich eine Reise mit Mango-Tours nicht mehr in Erwägung ziehen.
    5 people found this review helpful 👍

  • 1/5 Frau T. 3 years ago on Google
    (Translated by Google) I would love to give zero stars! Traveled twice with the tour operator MANGO Tours (Amsterdam and Prague) and both times it was a failure. In short: You get ripped off properly. In addition there is the incompetence and unfriendliness of some guides. I, my family and friends will stay away from here in the future. P.S .: It is extremely noticeable that many 5 * ratings of "profiles" come with only one rating. (Original) Am liebsten würde ich Null Sterne geben! Zwei Mal mit dem Reiseveranstalter MANGO Tours verreist (Amsterdam und Prag) und beide Male war das ein Reinfall. Kurz zusammengefasst: Man wird ordentlich abgezockt. Hinzu kommt die Inkompetenz und Unfreundlichkeit einiger Guides. Ich, meine Familie und Bekannte lassen hier in Zukunft die Finger von. P.S.: Es ist schon extrem auffällig, dass viele 5*-Bewertungen von "Profilen" mit nur einer einzigen Bewertung kommen.
    5 people found this review helpful 👍

  • 1/5 Chandana M. 4 years ago on Google
    This was the worst and terrible experience i have ever experienced. 1. At first the bus has started late from köln. 2. The ibis budget room provided was terrible with damaged floor and with out door mats. 3. And they sold a ticket for an observatory by lying that they we take us there but then we went to Paris they said we have to go there alone by taking metro tickets. 4. On the second day they arrived 20 minutes late by saying that the bus met with an accident 5. On the second day we wanted to go to castle because they said it would take 2 hours to visit the castle and made us buying the tickets, but after going there they have forgotten to take us inside and we had to stand one and half hour on the queue itself. When I called after an hour they said that they forgot to take us inside. I will never suggest this tour to anyone and also will not travel next time after having such a horrible experience.
    5 people found this review helpful 👍

  • 1/5 Priyanka Z. 7 months ago on Google • 3 reviews
    The trip was okay. But they created so much confusion before the booking and I didnt have any other choice becuase I had to take my parents who are old on the trip. First of all, I had booked two separate tickets (1 for my family and 1 for my friend) with the same email id. I mean we live in 2023, the world of digitalization. They messed up the bookings and booked only for my friend. For my family they said they can arrange only next week. Unfortunately, my friend was here only that particular weekend. She was very new to Europe and she was dependant on me for the trip and could not travel alone! Her dreams of seeing Eifel Tower was shattered. Secondly, I asked for a refund of 179 euros and they said they can provide only 10% of refund for their mistake in booking. I was very disappointed. Now since they had booked the paris trip for my family, I decided to go. In the booking, they mentioned that there will be a Flixbus arranged from Hannover to Dortmund- In the invoice, it cleary says. But later on, they said the bus will depart from Essen. And when I asked them for this ticket from Hannover, they said *PLEASE IGNORE*. So I had to book a train from Hannover to Essen in the last minute. And after the trip, they said they will not drop us back to Essen. Instead they gave us a Flixbus from Köln to Essen and this messed up our next connection back to Hannover. Overall, very bad organization. I would NOT recommend to anyone!! I chose Mango tours because it looked trustworthy and mainly within our budget. But I ended up spending more. Instead please book a train and go on your own. WORST EVER.
    4 people found this review helpful 👍

  • 1/5 Sophie L. 3 years ago on Google
    (Translated by Google) Unfortunately, very uncooperative. The employee I called was also not very friendly. It's a shame. Money reimbursement is also not possible from Mango Tours. I will not book another trip because I absolutely do not feel in good hands. I would not recommend it. (Original) Leider sehr unkooperativ. Die Mitarbeiterin mit der ich telefoniert habe, war auch nicht sehr freundlich. Sehr schade. Gelderstattung ist auch nicht möglich von der Seite von Mango Tours. Eine weitere Reise werde ich nicht buchen, da ich mich absolut nicht gut aufgehoben fühle. Würde ich nicht weiter empfehlen.
    4 people found this review helpful 👍

  • 1/5 Em m. 3 years ago on Google
    (Translated by Google) At the beginning of planning our trip with Mango Tours we felt super advised. Both by e-mail and via WhatsApp, we were always answered in a very short time, all questions extensively. Since Covid-19 and our attempt to cancel the trip, we have rarely received brief evasive answers. As a result, we sent a written cancellation by registered mail some time ago, which has since been successfully ignored by the company. (Original) Zu Beginn der Planung unserer Reise mit Mango Tours haben wir uns super beraten gefühlt. Sowohl per E-mail, als auch per WhatsApp wurden uns immer in kürzester Zeit, alle Fragen umfangreich beantwortet. Seit Covid-19 und damit einhergehend unserem Versuch die Reise zu stornieren, bekommen wird nur selten kurze ausweichende Antworten. In Folge dessen haben wir vor einiger Zeit eine schriftliche Stornierung per Einschreiben verschickt, welche seitdem erfolgreich von dem Unternehmen ignoriert wird.
    4 people found this review helpful 👍

  • 1/5 Silvio L. 4 years ago on Google
    (Translated by Google) I cannot recommend Mango Tours. My daughter had booked a trip to Amsterdam, this trip is currently not possible due to the Corona crisis. Mango Tours has now sent my daughter a voucher for the travel price, although my daughter has expressly asked for your money back. This is absolutely unfair to a trainee, especially since it violates any legislation. Fine ! (Original) Ich kann Mango Tours nicht Empfehlen. Meine Tochter hatte eine Reise nach Amsterdam gebucht, diese Reise ist aktuell durch die Corona Krise nicht möglich. Nun hat Mango Tours meiner Tochter einen Gutschein über den Reisepreis gesendet, obwohl meine Tochter ausdrücklich Ihr Geld zurückverlangt hat. Das ist absolut unfair einer Auszubildenden gegenüber, zumal dies gegen jegliche Gesetzgebung verstößt. Prima !
    4 people found this review helpful 👍

  • 5/5 Bernard B. 10 months ago on Google • 8 reviews
    11/10 Duane
    3 people found this review helpful 👍

  • 1/5 M Z. 3 years ago on Google
    (Translated by Google) Due to the Corona crisis, I had to cancel my final trip. There was repeated email communication and a telephone conversation. One and the same request was answered differently in each email until I called the insurance company where I took out the cancellation insurance. I canceled the trip with the tour operator several times, which at the time was apparently accepted each time. However, an email recently came out saying that I should choose one of the following options: Rebooking ... e. t. c Cancellation with costs. As if I had never communicated with one of the employees about the problem. In this situation, nobody can do anything for it, but I would like for future prospective travelers an agreement on the email responses and no automated emails. (Original) Durch die Corona Krise musste ich meine Abschlussfahrt absagen. Es fand mehrmaliger Emailverkehr und ein Telefongespräch statt. Auf ein und das selbe Anliegen wurde in jeder Email unterschiedlich geantwortet bis ich selbst bei der Versicherung angerufen habe, bei der ich die Rücktrittsversicherung gemacht habe. Ich stornierte mehrmals die Reise bei dem Reiseveranstalter, was zu dem Zeitpunkt jedesmal anscheinend akzeptiert wurde. Jedoch kam kürzlich eine Email welche besagte, dass ich eines der folgenden Optionen wählen solle: Umbuchung... e. t. c kostenpflichtige Stornierung. Als hätte ich nie zuvor mit einem der Mitarbeiter über die Problematik kommuniziert. In dieser Situation kann keiner etwas dafür, jedoch wünsche ich mir für die zukünftigen Reiseinteressierten eine Absprache der Emailntworten und keine automatisierten Emails.
    3 people found this review helpful 👍

  • 5/5 Katja C. 3 years ago on Google
    (Translated by Google) We went to London with Mangotours in October 2020 and are absolutely satisfied with the service and friendliness of the travel team. The events caused by Corona made a lot more difficult for us, but the travel team went to great lengths to make sure that we are fine and that everything goes smoothly. Many thanks for everything! (Original) Wir sind im Oktober 2020 mit Mangotours nach London gefahren und sind absolut zufrieden mit dem Service und der Freundlichkeit des Reiseteams. Die Begebenheiten durch Corona haben uns einiges erschwert, aber das Reiseteam hat sich die größte Mühe gemacht, das es uns gut geht und alles reibungslos verläuft. Vielen Dank für alles!
    3 people found this review helpful 👍

  • 1/5 Sachin P. 5 years ago on Google
    Worst experience..
    2 people found this review helpful 👍

  • 1/5 V. R. 3 years ago on Google
    (Translated by Google) We have also been waiting for our refund for 4 weeks. No more excitement from Mango Tours except the initial persuasion attempts to rebook. Now it goes to the lawyer. My daughter's graduation was unusual. So at least you give your money back! ADDENDUM: We have now got the money back with the lawyer. (Original) Wir warten auch seit 4 Wochen auf unsere Rückerstattung. Keine Regung mehr von Mango Tours außer der anfänglichen Überredungsversuche zur Umbuchung. Jetzt geht es zum Anwalt. Die Abizeit meiner Tochter war schon ungewöhlich. Also gebt ihr wenigstens ihr Geld zurück! NACHTRAG : Mit Anwalt haben wir nun das Geld zurück bekommen.
    2 people found this review helpful 👍

  • 5/5 Geena M. 3 years ago on Google
    (Translated by Google) Until now everything was great. I booked a trip with the organizers of MANGO Tours, everything went smoothly, even in spite of Corona. Nice people and very helpful! I can only recommend. (Original) Bis jetzt war alles supi. Ich habe eine Reise mit den Veranstaltern von MANGO Tours gebucht, ging alles reibungslos ab, auch trotz Corona. Nette Menschen und sehr hilfsbereit! Kann ich nur weiterempfehlen.
    2 people found this review helpful 👍

  • 5/5 Dean M. 3 years ago on Google
    (Translated by Google) It is great value for money and everyone is very friendly and there are really nice trips👍 (Original) Es ist preisleistungsverhältnis super und alle sind sehr freundlich und es gibt ganz nette fahrten👍
    2 people found this review helpful 👍

  • 1/5 Eleonora A. 8 months ago on Google
    IT'S A DISGRACE!! There are so many things that I don't know where to start. 1- I bought the tour for my family, it was their first time in Germany. Although I paid extra for them to board from Essen, they changed the departure point to Cologne/Bonn airport 1 week before, at 01.00. I had to work the next day and had to drop them off there, and they were going to drop them off in Düsseldorf on the way back. Then why do you offer a choice of cities, why do we pay extra? 2-They didn't learn the tour plan until they got on the bus. 3-Do not buy the boat tour extra. Because they will drop you at the hotel, then you have to take care of yourself. You have to find the boat tour yourself, because they will not take you again. When I asked them how to get there, the attendant told me to take a taxi. The hotel is half an hour from the city. I don't know if I need to tell you that the hotel is half an hour away from the city. This happened at the beginning of the tour. Who knows how it will turn out...but I never recommend it to anyone.
    2 people found this review helpful 👍

  • 5/5 Philipp K. 4 years ago on Google • 6 reviews
    Good Service and good tour company. Nice Guys and the best deals.
    1 person found this review helpful 👍

  • 5/5 Charlotte T. 4 years ago on Google
    Definitely worth it ?
    1 person found this review helpful 👍

  • 5/5 Jonas F. 4 years ago on Google
    Top?
    1 person found this review helpful 👍

  • 5/5 Bigg 3 years ago on Google
    (Translated by Google) Great organizer. Everything went well (Original) Super veranstalter. Alles gut gelaufen
    1 person found this review helpful 👍

  • 5/5 Malte A. 3 years ago on Google
    (Translated by Google) I was in Berlin with him from 07/19 to 07/24/2020 it was very nice our tour guide was super nice I really liked the fact that I am going to Hamburg with Mango turs again in October (Original) Ich war von 19.07 bis zum 24..07.2020 mit ihn Berlin geweaehn es war sher schön unser Reiseleiter war super nett es hat mir seher gut gefallen das ich in Oktober gliech noch mal mit Mango turs nach Hamburg fahre
    1 person found this review helpful 👍

  • 5/5 Jeannine L. 3 years ago on Google
    (Translated by Google) Hi everyone ... We are very happy to have done such a Paris tour ? First of all, THANK YOU to everyone. Mango Tours you guys are great. (whether on the phone, bus driver or tour guide.) Although arrival and departure were exhausting (little sleep) it was really worth it. The tours offered were all very nice .. and we still had free time to explore Paris on our own But my big THANKS go to DAVE. That was my first tour and it will certainly not be the last. The Paris tour with you was sooo mega nice. I took home a lot of knowledge about Paris. Thanks for that ? You were always by our side with information and tips. Guided us through Paris with a lot of lust, passion and heart. Keep it up. Lg Josy and Jeannine (Original) Hi Ihr Lieben... Wir sind mega glücklich so eine Paris Tour gemacht zu haben ?. Erstmal an alle DANKE. Mango Tours Ihr seid toll. (ob am Telefon, Busfahrer oder Reiseleiter.) Obwohl Anreise und Abreise anstrengend waren (wenig Schlaf) hat es sich wirklich gelohnt. Die angebotenen Touren waren alle sehr schön.. und Freizeit hatten wir denn noch, um Paris alleine zu erkunden Aber mein ganz großer DANK geht an DAVE. Das war meine erste Tour und mit großer Sicherheit nicht die letzte. Die Paris Tour mit Dir war sooo mega schön. Ich habe viel Wissen über Paris mit nach Hause genommen. Danke dafür ? Du warst immer an unserer Seite mit Infos und Tipps. Hast uns durch Paris geführt mit viel Lust, Leidenschaft und Herz. Mach weiter so. Lg Josy und Jeannine
    1 person found this review helpful 👍

  • 5/5 Emil H. 3 years ago on Google
    (Translated by Google) Mega great vacation !! Our teamer Duane was absolutely helpful, correct and always in a good mood! Above all, he took a lot of time for us! Next year again! L.G Emil (Original) Mega geiler Urlaub gewesen!! Unser Teamer Duane war absolut hilfsbereit, korrekt und immer gut drauf! Vorallem hat er sich viel Zeit für uns genommen! Nächstes Jahr nochmal! L.G Emil
    1 person found this review helpful 👍

  • 1/5 Kim S. 3 years ago on Google
    (Translated by Google) Short-term changes of already concluded contracts, then unfriendly calls with the staff, who are not interested in helping or looking for alternatives. Not recommended (Original) Kurzfristige Änderungen von beriets geschlossenen Verträgen, daraufhin unfreundliche Anrufe mit dem Personal, welche keine Interesse aufweisen zu Helfen oder Alternativen zu suchen. Nicht empfehlenswert
    1 person found this review helpful 👍

  • 1/5 Jan F. 3 years ago on Google
    (Translated by Google) I think you are a harmless fool, but I want to be frank, not everyone thinks so positively about you. (Original) Ich denke, Sie sind harmloser Trottel, aber ich will ganz offen sein,nicht jeder denkt so positiv über Sie.
    1 person found this review helpful 👍

  • 5/5 Stefan S. 3 years ago on Google
    (Translated by Google) Very good and competent team. The website is very clear and nicely structured. You can find exactly the right vacation trip quickly and easily. Everything worked out great for me. And the price-performance ratio is also great. What more do you want. :) (Original) Sehr gutes und kompetentes Team. Die Webside ist sehr übersichtlich und schön aufgebaut. Man kann problemlos und schnell genau die richtige Urlaubsreise finden. Bei mir hat auch alles super geklappt. Und das Preis- Leistungsverhältnis ist zudem auch noch Klasse. Was will man mehr. :)
    1 person found this review helpful 👍

  • 5/5 Christian T. 3 years ago on Google
    (Translated by Google) Great trip to Berlin. Even in these difficult times, nice trips are offered. The price-performance ratio is unbeatable. TOP! (Original) Toller Trip nach Berlin. Auch in diesen schwierigen Zeiten, werden schöne Reisen angeboten. Das Preisleistungsverhältnis ist unschlagbar. TOP!
    1 person found this review helpful 👍

  • 5/5 Murodjon S. 3 years ago on Google
    (Translated by Google) Cool offers with great tours through the city! (Original) Coole Angebote mit geilen Führungen durch die Stadt!!!
    1 person found this review helpful 👍

  • 5/5 Elke S. 3 years ago on Google
    (Translated by Google) It was just awesome Tour guide was great 🙂🙂🙂🙂🙂 (Original) War einfach der Hammer Reiseleitung war super 🙂🙂🙂🙂🙂
    1 person found this review helpful 👍

  • 5/5 Luna Lovegood 2. 3 years ago on Google
    (Translated by Google) We were with Mango Tours from October 14th, 2020 for 3 days in London (Harry Potter Tour). Everything worked out wonderfully, despite the Corona rules. The Mango team always kept us up to date before the trip, sent us descriptions of how to fill out the English forms and took care of everything else in the background. The trip was perfectly prepared at the moment and therefore it could only be really great. Our tour guides Paul and Ina were just great and always available. Paul knows London perfectly and knows everything about every sight, has a lot of background knowledge and lots of stories. Ina simply knows everything about Harry Potter, knows all the shops, whether in Oxford or London, where Harry Potter items can be bought. She knows many shopping opportunities and knows how to get from A to B easily with the tube. Both were just great, again a very big thank you for the great trip. It won't be the last time for us in London with Mango Tours. (Original) Wir waren mit Mango-Tours vom 14.10.2020 für 3 Tage in London (Harry-Potter-Tour). Alles hat, trotz Corona-Regeln, wunderbar geklappt. Das Mango-Team hat uns vor der Reise immer auf dem Laufendem gehalten, uns Beschreibungen zum Ausfüllen der englischen Formulare zukommen lassen und sich im Hintergrund um alles weitere gekümmert. Die Reise war somit zur momentanen Zeit perfekt vorbereitet und demnach konnte sie nur wirklich super werden. Unsere Reiseleiter Paul und Ina waren einfach super klasse und immer zur Stelle. Paul kennt sich in London perfekt aus und weiß einfach alles über jede Sehenswürdigkeit, hat unheimlich viel Hintergrundwissen und auch viele Geschichten auf Lager. Ina weiß einfach alles über Harry Potter, kennt alle Läden egal ob in Oxford oder London in denen es Harry Potter Artikel zu kaufen gibt. Sie kennt viele Shopping Möglichkeiten und weiß wie man mit der Tube leicht von A nach B kommt. Beide waren einfach toll, nochmal ein ganz großes Dankeschön für die tolle Reise. Das wird nicht das letzte Mal für uns in London mit Mango-Tours gewesen sein.
    1 person found this review helpful 👍

  • 5/5 Malek abu m. 3 years ago on Google
    (Translated by Google) Mango tours really great I have a great reminder, thank you very much 👍 (Original) Mango tours wirklich Spitze ich sehr tolle Erinnerung daran vielen Dank 👍
    1 person found this review helpful 👍

  • 5/5 Mihawk 3 years ago on Google
    (Translated by Google) Last year I was with Mango Tours in England, London, everything went great. London has so many sights, there is something for everyone. I can really recommend it to anyone planning a city break. (Original) Ich war letztes Jahr mit Mango Tours in England, London, alles hat super geklappt. London hat so viele Sehenswürdigkeiten, für jeden ist etwas dabei. Ich kann es wirklich jedem empfehlen, der eine Städtereise geplant hat.
    1 person found this review helpful 👍

  • 5/5 Frau S. 3 years ago on Google
    (Translated by Google) Booked a weekend trip to Berlin and was not disappointed. In addition to the bus ride (the bus was well maintained and the bus driver was more than nice), other activities were also offered. I will probably book more short breaks through mango tours. (Original) Hatte einen Wochenendtrip nach Berlin gebucht und wurde nicht enttäuscht. Zusätzlich zur Busfahrt (der Bus war übrigens gut gepflegt und der Busfahrer mehr als nett) wurden auch noch weitere Aktivitäten angeboten. Werde wahrscheinlich noch weitere kurzurlaube über mango tours buchen.
    1 person found this review helpful 👍

  • 5/5 Angelique B. 3 years ago on Google
    (Translated by Google) Very good and nice tour guides. Great program. The company is highly recommended.! (Original) Sehr gute und nette Reiseleiter. Tolles Programm. Die Firma ist absolut empfehlenswert.!
    1 person found this review helpful 👍

  • 5/5 Sheep A. 3 years ago on Google
    (Translated by Google) quick nice contact (Original) schnell netter Kontakt
    1 person found this review helpful 👍

  • 1/5 Vivien 1 year ago on Google
    i would never recommend mango tours to anyone, not even my worst enemy. even my adhd brain is organised better than our trip with mango tours. although novalja is definetly worth a trip, don't pick mango tours :)
    1 person found this review helpful 👍

  • 2/5 Rohini 5 years ago on Google • 7 reviews
    First time with tours and tour guides. This is completely based on my experience and not generalising. Our tour guide was extremely amazing and laser crisp. He left no stone unturned. The hotel rooms were comfortable and bus was manageable. However, we found the tour hectic and tiring. Too many things stuffed into the schedule and a lot of information which is monotonous. If someone asks us how did it go, I would probably say it was too hectic and tiring! On the go always which makes it impossible to concentrate or enjoy especially during winter. I would not opt for this next time given my experience this time. Apart from that, the tour team was really friendly, accommodating and understanding.

  • 5/5 Eren B. 8 months ago on Google • 3 reviews
    I have to say that our trip was a 10/10. I had such a Great time And Everything was very good for the Price we paid. And of course the mango-workers Vanessa&Susi, Both of them. They Are so nice And friendly And Never rude. They Doing such a good Job but at the same time they Are so friendly And help us out in every Situation.

  • 5/5 Florian F. 4 years ago on Google
    Top:)

  • 3/5 peter f. 4 years ago on Google
    Nice People but bad organisation

  • 5/5 TIMON K. 4 years ago on Google
    Very nice!

  • 5/5 Bejan T. 4 years ago on Google
    Mega nice!!

  • 5/5 Nico C. 3 years ago on Google
    Ich war jetzt im letzten halben Jahr zwei mal mit Mango Tours unterwegs - beide Male nach Amsterdam und muss wirklich sagen ich bin vollkommen zufrieden. Zwar wurde unserer ursprünglicher Abfahrtsort nie angefahren, dafür hat Mango Tours sich aber immer um die Transfers gekümmert. Ich habe mich wirklich in die Stadt verliebt, die Ausflüge waren alle richtig richtig gut organisiert und auch gut gewählt. Die beiden Reseleiter Magda und Ingolf waren auch einfach einsame Spitze und waren super organisiert, sympathisch und hilfsbereit. Ich werden definitiv noch ein paar andere Touren ausprobieren - lege aber jedem die Amsterdam Tour (ich fand sie mit 2 Übernachtungen nochmal deutlich besser) ans Herz!

  • 1/5 Anita K. 3 years ago on Google
    Reise wurde abgesagt. Das Geld für die Reise habe ich aber immernoch nicht zurück bekommen nach schon 4 Wochen! Als Antwort bekomme ich nur "ist in Bearbeitung in der Buchhaltung", bringt mir aber nichts weiter. Wenn es so weiter geht gehe ich damit zum Anwalt. Nicht empfehlenswert

  • 5/5 e s. 3 years ago on Google
    Alles bestens abgelaufen. Sehr freundliche Mitarbeiter. Und vor allem schöne Urlaub.

  • 5/5 MC M. 3 years ago on Google
    (Translated by Google) Website is professionally designed and has good prices (Original) Website ist professionell gestaltet, und hat gute Preisangebote

  • 1/5 Dominique H. 3 years ago on Google
    (Translated by Google) After over 2 months the trip canceled by Mango Tours was still not paid back! Even though MANGO Tours received a lot of government aid! (Original) Nach über 2 Monaten wurde die von Mango Tours stornierte Reise immer noch nicht zurück bezahlt! Das obwohl MANGO Tours jede Menge staatliche Hilfen erhalten haben!

  • 4/5 Martin S. 3 years ago on Google
    (Translated by Google) Unfortunately they were forgotten but then taken by another and better bus. (Original) Wurden leider vergessen aber dann von einem anderen und besseren Bus mitgenommen.

  • 5/5 Linda G. 3 years ago on Google
    (Translated by Google) I didn't book on Mango Tours this year because I just didn't know them. I will definitely book with Mango Tours next year as I really liked the concept there :) #EhrenmannFadi (Original) Ich habe dieses Jahr nicht bei Mango Tours gebucht weil ich sie einfach nicht kannte. Nächstes Jahr werde ich auf jeden Fall bei Mango Tours buchen , da mir das Konzept dort sehr gefallen hat :) #EhrenmannFadi

  • 5/5 Anna Sarr S. 3 years ago on Google
    (Translated by Google) For Dave this is "great travel guide" (Original) Das ist für Dave ??toller Reiseführer ?????

  • 5/5 lis k. 3 years ago on Google
    (Translated by Google) I was in Lloret de Mar for 7 days with my friends. We went by bus, this is the only negative point, the journey was very, very strenuous and took a lot of time, so we prefer to fly next year. When we arrived at around 7am we were greeted warmly by our tour guide Fadi. We all asked ourselves how one can be in such a good mood at 7 a.m., but we let ourselves be carried away by his good mood and from that moment it was just great. The beach was really beautiful and our hotel was also very good. Given the circumstances, the parties were actually much better than expected. Next year 100% Mango Tours again and hopefully with DJ Fadi again. (Original) Ich war für 7 Tage mit meinen Freunden in Lloret de Mar. Wir sind mit dem Bus gefahren , dies ist der einzige negative Punkt , die Fahrt war sehr sehr anstregend und hat sich mega in die länge gezogen , daher fliegen wir lieber nächstes Jahr. Als wir dann gegen 7 Uhr in der früh angekommen sind wurden wir sehr herzlich von unserem Reiseleiter Fadi begrüsst. Wir stellten uns alle die Frage wie man um 7 Uhr morgens schon so gute Laune haben kann , jedoch liessen wir uns von seiner guten Laune direkt mitreißen und ab dem Moment war es einfach nur noch toll. Der Strand war mega schön und auch unser Hotel war sehr gut. Die Partys waren den umständen entsprechend sogar viel besser als erwartet. Nächstes Jahr zu 100% wieder Mango Tours und hoffentlich auch wieder mit DJ Fadi.

  • 5/5 Till W. 3 years ago on Google
    (Translated by Google) I would be on a fun trip but Duaine helped me to find my old love for Mango Tours (Original) Ich wär zwar mit Fun-reisen unterwegs aber Duaine hat mir geholfen meine alte Liebe zu Mango Tours zu finden

  • 4/5 andyrebe1 3 years ago on Google
    (Translated by Google) Second trip with Mango Tours, punctual, informative, great additional tours and great tour guides (Original) Zweite Reise mit Mango Tours, pünktlich, informativ, tolle zusatz Touren und klasse Reiseleiter

  • 5/5 Marie F. 3 years ago on Google
    (Translated by Google) Very great Gudie (Dave) learned so much about Paris, he always had great stories in his luggage. I can only recommend it to everyone ? (Original) Sehr toller Gudie (Dave) haben so viel über Paris erfahren er hatte immer tolle Stories im Gepäck. Ich kann es allen nur ans Herz legen ?

  • 5/5 Toni M. 3 years ago on Google
    (Translated by Google) I was in Lloret De Mar with my Abigruppe and I have to say it was just an unforgettable vacation. Our hotel was clean and tidy. The food was fine too. But what made our vacation special were our tour guides or a tour guide named Fadi, he was always there for us and really animated us very, very well. We had a lot of fun with him and thank Mango Tours for an unforgettable vacation. (Original) Ich war mit meiner Abigruppe in Lloret De Mar und ich muss sagen es war einfach ein unvergesslicher Urlaub. Unser Hotel war sauber und ordentlich. Das Essen war auch in Ordnung. Was unseren Urlaub jedoch besonders gemacht hat waren unsere Reiseleiter bzw. ein Reiseleiter namens Fadi, er war immer für uns da und hat uns echt sehr sehr gut animiert. Wir hatten viel Spaß mit ihm und bedanken und bei Mango Tours für einen unvergesslichen Urlaub.

  • 5/5 Abdul Abo K. 3 years ago on Google
    (Translated by Google) Top service. Would recommend if you have little money but want to do something with friends. (Original) Top service. Würde empfehlen, wenn man wenig Geld hat aber mit Freunden etwas machen will.

  • 1/5 Nadine K. 3 years ago on Google
    (Translated by Google) Was very disappointed. You book from one city and then at short notice you should go to another city with transfers. Tour guide was nice but only tried to sell more things ... (Original) War sehr enttäuscht. Man bucht von einer Stadt aus und dann kurzfristig soll man zu einer anderen Stadt mit Transfers fahren. Reiseleiter war nett aber hat nur vesucht noch mehr Sachen zu verkaufen...

  • 5/5 Schima 3 years ago on Google
    (Translated by Google) tour guide alex ehrenmann. bus ride top. arrival top. hotel exactly what we imagined. greetings go out to alex, without sleep the city shown anyway, look forward to the next days. #TEAMJTM (Original) reiseleiter alex ehrenmann. busfahrt top. ankunft top. hotel genau das was wir uns vorgestellt haben. grüße gehen raus an alex , ohne schlaf trotzdem die stadt gezeigt, freuen uns auf die nächsten tage. #TEAMJTM

  • 5/5 Ozan Abi F. 3 years ago on Google
    (Translated by Google) Everything was perfect thanks to duane we were at 4rt in Lloret it was a lot of fun, we will be back 100% next year If duane is our companion again because it is always funny and always on time he has explained everything to us clearly how it works in Lloret with mossos with duane it was not even boring L.g ozan❤️ (Original) Es war alles perfekt dank duane wir waren zu 4rt in Lloret es hat uns mega viel Spaß gemacht wir kommen nextes Jahr zu 100% wieder Wenn duane wieder unser Begleiter ist mit denn ist es immer lustig und immer pünktlich er hat uns alles deutlich erklärt wie das da in Lloret abläuft mit mossos mit duane war es noch nichtmal einmal langweilig L.g ozan❤️

  • 5/5 David 3 years ago on Google
    (Translated by Google) Perfect party vacation. Not only is Lloret de Mar a blissful holiday spot to celebrate, we also have the opportunity for private parties and a trip on a party boat. If you get a travel companion like Duane, the vacation can hardly be better. (Original) Perfekter Partyurlaub. Nicht nur das Lloret de Mar ein krasser Urlaubsort zum Feiern ist, wir haben auch noch die Möglichkeit für Private Partys und die Reise auf einem Partyboot bekommen. Wenn man einen Reisebegleiter wie Duane bekommt, kann der Urlaub kaum besser sein.

  • 5/5 Nicole R. 3 years ago on Google
    (Translated by Google) Very dedicated staff, always friendly (Original) Sehr engagiertes Personal,immer freundlich

  • 5/5 Yasmin R. 3 years ago on Google
    (Translated by Google) Super Service. Friendly staff. ? (Original) Super Service. Freundliche Mitarbeiter. ?

  • 1/5 Leon G. 3 years ago on Google
    (Translated by Google) I went with Mango Tours to Novalja with my graduation. We have had bad experiences. Agreements were almost never kept. On arrival we stood in the blazing sun at 40 degrees for 2 hours and waited for a transport to the accommodation without information from the tour guide. The tour guide simply disappeared during this time and could not provide any information about the transport. The departure was really not that cool. (Original) Ich bin mit Mango Tours mit meinem Abijahrgang nach Novalja gefahren. Wir haben schlechte Erfahrungen gemacht. Absprachen wurden so gut wie nie eingehalten. Bei der Ankunft standen wir 2 Stunden bei 40 Grad in praller Sonne und haben ohne Informationen der Reiseleiter auf einen Transport zur Unterkunft gewartet. Die Reiseleiterin ist in dieser Zeit einfach verschwunden und konnte auch keine Angaben zum Transport machen. Die Abreise war dadurch echt nicht so geil.

  • 4/5 Natascha L. 4 years ago on Google
    (Translated by Google) So the ride itself was very pleasant and it was a great day in disneyland! Only in the evening before departure did we stand in front of the bus for a long time since the driver had to eat something and we were not allowed on the bus ... It was announced differently and so we froze our butts in the cold for 2 hours .... Also, we were not, as announced, packed into a WhatsApp group to get new important information. (Original) Also die Fahrt an sich war sehr angenehm und es war ein toller Tag im disneyland! Nur abends vor der Abreise standen wir lange vor dem Bus da der Fahrer erst was essen musste und wir nicht in den Bus durften... Es war anders angesagt und somit froren wir uns 2 stunden den Hintern ab in der Kälte.... Auch wurden wir nicht, wie angesagt, in eine WhatsApp Gruppe gepackt um neue wichtige Infos zu erlangen.

  • 4/5 Jacqueline T. 4 years ago on Google
    (Translated by Google) The trip was very nice, unfortunately we had to change very often with a small child (3), that was the only negative impression from my side. The tour guide was awesome !! She knew everything but also everything about Paris and gave us useful tips. We are already looking for the next tour. Always my pleasure. (Original) Die Reise war sehr schön, leider mussten wir mit einem kleinen kind(3) sehr oft umsteigen, das war der einzige negative Eindruck von meiner Seite aus. Die Reiseleitung war der Hammer!! Die hat alles, aber auch alles über Paris gewusst und uns nützliche Tipps gegeben. Wir schauen schon nach der nächsten Tour. Immer wieder gerne.

  • 5/5 Marina G. 4 years ago on Google
    (Translated by Google) The trip was very interesting. Everything was well planned and regulated. Went a lot and saw a lot. The tour guide was very nice, helpful, friendly and humorous. (Original) Die Reise wsr sehr interessant. Alles war gut geplant und geregelt. Waren viel unterwegs und haben viel gesehen. Der Reiseleiter war ganz nett, hilfsbereit, freundlich und humorvoll.

  • 5/5 Annalena R. 4 years ago on Google
    (Translated by Google) I was in London with MANGO Tours for New Year's Eve 2018-2019 and I have to say it was the best decision. There was a lot on offer, but you could also do something alone. The staff was very friendly. I would go back with MANGo Tours immediately. (Original) Ich bin über Silvester 2018-2019 mit MANGO Tours in London gewesen und ich muss sagen, es war die beste Entscheidung. Es wurde viel angeboten, man konnte aber auch allein etwas unternehmen. Das Personal war sehr freundlich. Ich würde sofort wieder mit MANGo Tours fahren.

  • 5/5 Fabian S. 3 years ago on Google
    Ich und meine Freundin gingen in diesem Jahr nach Hamburg. Das ganze war sehr spontan, wegen der Situation im Moment. Doch die Mango tours hatten eine super Reise zusammengestellt. Für junge Leute wie uns zwei war es hammer. Danke für alles! Trotz den momentanen Situationen.

  • 5/5 Patricia Z. 3 years ago on Google
    (Translated by Google) Big trips weren't possible in 2020, but we wanted to get out and switch off a little. We had decided on an organized short trip to Hamburg and found out about the MANGO Tours company online. We booked the two-night trip for two and are very satisfied. Everything went as planned and corona-wise well organized. The team offered a lot, but you could also be on site yourself. From booking to implementation, we are completely satisfied and had great days. (Original) 2020 waren große Reisen ja nicht so drin , aber ein wenig mal raus und abschalten wollten wir doch. Wir hatten uns für einen organisierten Kurztrip nach Hamburg entschieden und sind online auf das Unternehmen MANGO Tours aufmerksam geworden. Wir buchten zu zweit die Fahrt mit 2 Übernachtungen und sind sehr zufrieden. Alles lief wie geplant und coronamäßig gut organisiert. Das Team hat und viel geboten , man konnte vor Ort aber auch selbst unterwegs sein. Von der Buchung bis zur Durchführung sind wir komplett zufrieden und hatten schöne Tage.

  • 5/5 Daniel F. 3 years ago on Google
    (Translated by Google) Really cool tour operator. Mega for young people like me who want to really party. It was a while ago, but my buddies and I like to remember it. So great service, often all inclusive offers and really friendly! I was happy, I can only recommend it! : D (Original) Echt cooler Reiseveranstalter. Mega für Jugendliche wie mich, die mal richtig feiern gehen wollen. Es ist zwar schon was länger her, aber meine Kumpels und ich erinnern uns gerne daran. Also super Service, oft all inclusive Angebote und echt freundlich! Ich war happy, kann ich nur empfehlen! :D

  • 5/5 Madelaine 3 years ago on Google
    (Translated by Google) I've been on the road with Mango Tours several times and I'm thrilled every time 😍 The tour guides are super nice, take care of you and have one or two tips and tricks ready 😉 The buses were always on time and clean & the hotels were as described on the website 👍🏼 The organization acts according to the motto "everything can, nothing has to". You can book excursions and activities in advance or on site - recommended, because I always think it's great when you can see something from the country and its people. The trained tour guides give interesting tours, have insider tips and, in general, the excursions are a lot of fun. The Clubcard is also recommended for those who like to party and those who like to go out. The price of the Clubcard is out again after 3 days at the latest, because it gives you numerous discounts (on disco entries, drinks, but also on booking excursions). All in all, "keep it up" Mango Tours. You are doing a great job 👍🏼 You have never disappointed me until now and I was always very happy. I've been traveling with you for 6 years now and you really have attractive offers for every age group. Kind regards 💕 (Original) Ich war schon öfter mit Mango Tours unterwegs und bin jedes Mal begeistert 😍 Die Reiseleiter sind super nett, kümmern sich um einen und haben auch die einen oder anderen Tipps und Tricks parat 😉 Die Busse waren immer pünktlich und sauber & die Hotels waren so wie auf der Homepage beschrieben 👍🏼 Die Organisation handelt ganz nach dem Motto "alles kann, nichts muss". Man kann vorab oder auch vor Ort Ausflüge und Aktivitäten buchen - empfehlenswert, denn ich finde es immer super wenn man noch etwas von Land und Leute zusehen bekommt. Die geschulten Reiseleiter geben Interessante Touren, haben Geheimtipps und generell machen die Ausflüge sehr viel Spaß. Auch die Clubcard ist für Feierwütige und Ausflugslustige zu empfehlen. Den Preis der Clubcard hat man nach spätestens 3 Tagen wieder raus, denn durch diese gibt es zahlreiche Ermäßigungen (auf Disko-Eintritte, Getränke aber auch auf die Buchung der Ausflüge). Insgesamt lässt sich sagen "Weiter so" Mango Tours. Ihr macht einen super Job 👍🏼 Ihr habt mich bis jetzt nie enttäuscht und ich war immer sehr zu frieden. Ich reise nun seit 6 Jahren mit euch und ihr habt wirklich für jede Altersklasse attraktive Angebote. Liebe Grüße 💕

  • 5/5 Henning S. 3 years ago on Google
    (Translated by Google) Recommended, the website is always worth a look. The company organizes really great events such as parties for young people. These are really cool and should give everyone the opportunity to forget everyday life. (Original) Empfehlenswert, ein Blick auf die Website lohnt sich alle mal. Das Unternehmen organisiert für junge Menschen echt tolle Veranstaltungen wie Partys. Diese sind echt geil und sollten jedem die Möglichkeit geben den Alltag zu vergessen.

  • 5/5 Svetlana S. 3 years ago on Google
    (Translated by Google) Great trip. great atmosphere (Original) Tolle Reise. Super Stimmung

  • 5/5 Chris P. 3 years ago on Google
    (Translated by Google) In the past I (together with my friends) booked a stay in Lloret de Mar with this provider. Booking was uncomplicated and the services described were in line with reality. The price was also absolutely reasonable. Overall, I was very satisfied! It was a great vacation. (Original) In der Vergangenheit habe ich (zusammen mit meinen Freunden) bei diesem Anbieter, einen Aufenthalt in Lloret de Mar gebucht. Die Buchung war unkompliziert und die beschriebenen Leistungen waren deckend mit der Realität. Auch der Preis war absolut angemessen. Insgesamt war ich sehr zufrieden! Es war ein toller Urlaub.

  • 5/5 le d. 3 years ago on Google
    (Translated by Google) Very friendly and fun tour guides. You can experience an unforgettable trip for little money. Gladly again. (Original) Sehr freundliche und lustige Reiseleiter. Man kann für wenig Geld eine unvergessliche Reise erleben. Gerne wieder.

  • 5/5 Soner S. 3 years ago on Google
    (Translated by Google) It was all so easy and so fun 😻 (Original) Es war alles so easy und hat so Spaß gemacht 😻

  • 5/5 vinc m. 3 years ago on Google
    (Translated by Google) Very cool tour operator! Really a mega cool and great tour operator (including tours) The tour operator MANGO Tours is particularly suitable for young people and teenagers Top service and cool people 5/5 stars Gladly again! (Original) Sehr cooler Reiseveranstalter! Wirklich ein mega cooler und toller Reiseveranstalter (unter anderem auch für Touren) Der Reiseveranstalter MANGO Tours ist vor allem für junge Leute bzw. für Teenager ideal geeignet Top Service und coole leute 5/5 Sternen Gerne wieder!

  • 5/5 Warschau S. 3 years ago on Google
    (Translated by Google) Despite the Corona period, everything worked without any problems. The team is very nice and competent. Gladly again. (Original) Trotz Corona Zeit hatte alles ohne probleme funktioniert. Das Team ist sehr Nett und Kompetent. Gerne wieder.

  • 2/5 Tim N. 3 years ago on Google
    (Translated by Google) Trip canceled by the organizer in August, a refund was requested directly. According to the terms and conditions, it takes 14 days until the reimbursement is processed, after 10 weeks there are still cheap excuses like "pass on to accounting" or when asked how long it takes "we don't know". Addendum: Now after about 12 weeks, telephone calls and mail traffic, the money was finally fully refunded. Have driven with Mango Tours twice so far, has always been very good and fun. However, the attempt on the third trip unfortunately failed. (Original) Reise im August seitens Veranstalter abgesagt, es wurde direkt eine Rückerstattung beantragt. Laut AGB dauert es 14 Tage bis die Rückerstattung vollzogen ist, nach 10 Wochen kommen immer noch billige Ausreden wie "An Buchhaltung weitergeben" oder wenn gefragt wird wie lange dauert es "Wissen wir nicht". Nachtrag: Nun nach ca. 12 Wochen, endlichen Telefonaten und Mailverkehr wurde das Geld endlich vollständig zurückerstattet. Bisher zweimal mit Mango Tours gefahren, war immer sehr gut und lustig. Allerdings der Versuch der 3. Reise ging leider daneben.

  • 4/5 Anke S. 3 years ago on Google
    (Translated by Google) Mango Tours is a tour operator for "young people" - my nephew is always looking for special trips or weekend trips that he can take with his fellow students / friends and so I recommended Mango Tours to him (found it on Google). He and his buddies are very satisfied with the company - a great price-performance ratio and, above all, uncomplicated. (Original) Mango Tours ist ein Reiseveranstalter für „ junge Leute“ ,- mein Neffe sucht immer nach speziellen Reisen oder Wochenendtrips welche er mit seinen Studienkollegen / Freunde unternehmen kann und so habe ich ihm Mango Tours empfohlen (bin über Google drauf gestoßen) . Er und seine Kumpels sind sehr zufrieden mit dem Unternehmen,- ein super Peis-Leistungsverhältnis und vor allem unkompliziert.

  • 5/5 Lennert D. 3 years ago on Google
    (Translated by Google) Friendly advice on the phone. (Original) Freundliche Beratung am Telefon.

  • 5/5 Dustin B. 3 years ago on Google
    (Translated by Google) I was blown away by the website. It was simply implemented perfectly. gladly again. (Original) Die Website hatte mich umgehauen. Sie wurde einfach Perfekt umgesetzt. gerne wieder.

  • 5/5 Tim T. 3 years ago on Google
    (Translated by Google) Great trip. I had a lot of fun again (Original) Super trip. Hat sehr spass gemacht gerne wieder

  • 5/5 Felix T. 3 years ago on Google
    (Translated by Google) That's just great. We had a city trip. I found it very professional. Everything was very nice. (Original) Einfach nur klasse. Wir hatten einen Städte Trip. Ich fand es sehr Professionell. Alles war sehr schön.

  • 5/5 Kubilay G. 3 years ago on Google
    (Translated by Google) Booked a trip with the organizers of MANGO Tours, everything went smoothly, even in spite of Corona. Nice people and very helpful! (Original) Habe eine Reise mit den Veranstaltern von MANGO Tours gebucht, ging alles reibungslos ab, auch trotz Corona. Nette Menschen und sehr hilfsbereit!

  • 5/5 IMineMax 3 years ago on Google
    (Translated by Google) Very good tour operator, from planning to advice, everything was great! Very recommendable. (Original) Sehr guter Reiseveranstalter, von der Planung bis zur Beratung alles Top! Sehr weiter zu empfehlen.

  • 5/5 Tim T. 3 years ago on Google
    (Translated by Google) Was skeptical at first, as my best friend and I have just turned 18 and we thought we don't need a vacation with "care". But this was absolutely not the case. It was a very cool experience. (Original) War anfangs skeptisch, da mein bester Freund und ich gerade 18 geworden sind und uns dachten wir brauchen keinen Urlaub mit "Betreuung". Dies war aber absolut nicht der Fall. War eine sehr geile Erfahrung.

  • 5/5 Jan P. 3 years ago on Google
    (Translated by Google) Especially for young people there are great offers that are fun! You also get to know a lot of new young people. (Original) Gerade für junge Leute gibt es tolle Angebote die Spaß machen! Zudem lernt man viele neue junge Leute kennen.

  • 5/5 Julia D. 3 years ago on Google
    (Translated by Google) A year ago I was with Mango Tours in Berlin and can only recommend the travel provider. A great way to have a great time with people of the same age. The program was very varied and we got an exciting insight into the city. The tour guides were super relaxed and I had a great time. (Original) Ich war vor einem Jahr mit Mango Tours in Berlin und kann den Reisenanbieter nur weiterempfehlen. Eine tolle Möglichkeit, mit gleichaltrigen eine tolle Zeit zu erleben. Das Programm war sehr vielseitig und wir haben einen spannenden Einblick in die Stadt bekommen. Die Betreuer der Reise waren super entspannt und ich hatte eine tolle Zeit.

  • 3/5 Mustafa I. 3 years ago on Google
    (Translated by Google) On time, offers such as city tours positive. However, the seats are very uncomfortable compared to other coaches. In addition to the many intermediate stops and bus changes, which makes a pleasant journey difficult. (Original) Pünktlich, Angebote wie Stadtrundfahrt positiv. Jedoch sind die Sitze sehr ungemütlich im Vergleich zu anderen Reisebusse. Zu dem viele Zwischensstopps und Buswechsel, was eine angenehme Reise erschwert.

  • 5/5 Mini Rudel auf T. 3 years ago on Google
    (Translated by Google) great (Original) Klasse

  • 5/5 Centa F. 3 years ago on Google
    (Translated by Google) Excellent planning. This was our first time in Barcelona and were very pleasantly surprised that a "package tour" can go so well. Highly recommended. (Original) Ausgezeichnete Planung. Wir waren das erste Mal in Barcelona und waren sehr angenehm überrascht, dass eine "Pauschalreise" so ausgezeichnet verlaufen kann. Sehr empfehlenswert.

  • 5/5 Edith W. 3 years ago on Google
    (Translated by Google) Unfortunately our planned trip could not take place this year. We had no problems with the cancellation and were always well advised. We will definitely book our next big trip again with Mango Tours. (Original) Leider konnte unsere geplante Reise dieses Jahr nicht stattfinden. Wir hatten bei der Stornierung keinerlei Probleme und wurden immer gut beraten. Unsere nächste große Reise werden wir aufjedenfall wieder bei Mango Tours buchen.

  • 5/5 Henny B. 3 years ago on Google
    (Translated by Google) Our trip was very well organized and we were given very detailed information before we started. This tour operator made a very positive impression on us. (Original) Unsere Reise war sehr gut Organisiert und wir wurden vor Reiseantritt sehr ausführlich informiert. Dieser Reiseveranstalter hat bei uns einen sehr positiven Eindruck hinterlassen.

  • 5/5 endah p. 4 years ago on Google • 1 review
    Our journey to Paris was great. My inquiries were answered quickly. Nice tour guide and driver. Phillip was very helpful, he even gave us the English version of his explanation during the tour.... Thanks a bunch for everything, Mango tours!!
    1 person found this review helpful 👍

  • 1/5 IVM Regneri & I. 1 year ago on Google • 1 review
    Paris/ Disneyland trip from Saarbrücken: Absolute cheek: The possible stops in DE are only used to attract customers (Saarbrücken as a station closer to Paris was simply left out). My wife and her child were asked 5 days before the trip starts to take the regional train from Saarbrücken to Cologne (4-5 hours) in order to leave then at 1 a.m. from Cologne/Bonn airport to Paris, which is also a very long journey already. After calling, it was said that Saarbrücken's departure demand was too low and that we had this is allowed as we signed the general terms and conditions. The message was of course sent shortly after the payment deadline so that you couldn't change your mind. Pure rip-off and inhuman. Be careful!
    1 person found this review helpful 👍

  • 3/5 Tristan A. 4 years ago on Google • 1 review
    The start is not good becous they dont give out any info were the bus to Lloret de Mar is and which hotel you need to go but after that point its al good


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