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  • 5/5 ggirl 9 months ago on Google
    I can’t say enough good things about this lovely hotel. It’s very centrally located and despite being on a busy street was very quiet and peaceful. The staff were exceptionally helpful and the breakfast is fantastic. My room was great and had everything I needed and the little touches, such as chocolates in the room or a small bottle of port made the experience that much better. Also as a solo female traveler, I felt very safe. Do not hesitate to book here!
    2 people found this review helpful 👍

  • 5/5 dosm_photography 1 year ago on Google
    Beautiful hotel in a perfect location. Rooms are nice with huge bathrooms, good breakfast, and outstanding customer service. Our stay was very pleasant and the courtesy welcome and goodbye gifts were a great surprise. Also, it is not common nowadays, but everything in the mini bar is included. I would 110% recommend this hotel. Thank you Hotel Santa Justa for a great stay.
    2 people found this review helpful 👍

  • 5/5 Sharon F. 1 month ago on Google • 19 reviews New
    Fantastic central location with the friendliest staff. The room was perfect & they gave us a free upgrade. There’s a free mini bar which was a nice touch, as well as complementary morning and afternoon pastries and coffees & teas. Would 100 percent stay here again!
    1 person found this review helpful 👍

  • 5/5 Kevin S. 1 year ago on Google
    This hotel is a prime location. It is very very clean, the rooms are pretty nice and spacious. The bathrooms are immaculate. The staff was helpful and friendly. Items in the minibar are included (no liquor only beer). Wifi is good. Restaurants all around.Would recommend and stay again.
    1 person found this review helpful 👍

  • 5/5 Buttler 4 months ago on Google • 13 reviews
    Location was perfect and accessible to so much. Staff was kind and attentive. Wine and treats were a nice touch. We didn’t use the restaurant but compared to others in the street it was very polished / classy feeling. Not the crazy / loud rush elsewhere. Kind of an oasis from that scene. They had a fabulous duo in the restaurant Friday night playing music which was great to enjoy. It was worth the little bit extra to have larger beds and rooms for sure.
    1 person found this review helpful 👍

  • 5/5 Jessica L. 1 month ago on Google • 40 reviews New
    Definitely stay here! The location is incredible and centrally located to everything. The rooms are very comfortable and have everything you might need. But more than that, the staff is just so incredibly friendly and helpful. We decided to spend an extra night because we were so happy here. We’re going to miss everyone there.

  • 5/5 Spaz 7 months ago on Google
    Absolutely incredible!! Beatiful hotel and even better staff. Best customer experience ever. Shout out to Ronaldo and his team! Great Service. In room mini bar service is a plus. Arrival gifts, total unexpected, good night/departure gifts also unexpected but greatly appreciated. Amazing location as well. Highly recommended, would definitely stay again.
    1 person found this review helpful 👍

  • 5/5 Nancy M. 1 year ago on Google
    We spent two nights at the Santa Justa in a family suite which meant two adjoining rooms. Very lovely, spotless, comfortable. Most off the staff were helpful and welcoming. Excellent breakfast buffet and a limited but good room service menu. Room service person spoke perfect English and was very helpful when I ordered. Great location. We had a good stay despite the rainy days we were in sunny LIsbon.
    1 person found this review helpful 👍

  • 5/5 Sue S. 2 years ago on Google
    We stayed here 3 nights this week. Excellent service from check in when they kindly allowed us to check in early to an upgraded room. The room was spotless. Bathroom was very clean with large rain head shower. Very quiet even though we were facing the street. Restaurant served a wide variety of food for breakfast and had a wonderful coffee machine! We definitely would recommend for anyone visiting Lisbon!
    1 person found this review helpful 👍

  • 4/5 Michelle T. 2 years ago on Google
    This was our second time in Lisbon.. We celebrated our anniversary here. We're upgraded to a nice junior suite. The room was spotless and the bed extremely comfortable (no back issues!). The location was perfect. We walked everywhere and were close to the train that goes to Sintra. The people working in the hotel, especially the restaurant, were great. Breakfast was good and included made to order eggs, crepes, etc. We would definitely stay here again. The reason for 4 and not 5 stars is there was frequently a sewer type smell in the bathroom. It didn't permeate to the room, though, and wouldn't deter us from staying here again. We realize there were some complaints about the aggressive workers at the nearby restaurants, but it didn't bother us. They're just doing their job. After seeing us everyday for almost a week, it became a daily, fun conversation as to why we weren't eating at their restaurant. They did try to help us find a restaurant we were looking for in a different neighborhood.
    1 person found this review helpful 👍

  • 5/5 Roshan K. 2 years ago on Google
    Great location. Upgraded to a junior suite which gave us buckets more space and character. Breakfast was good and little touches in room made us feel welcome. Easily worthy of four stars, would stay again.
    1 person found this review helpful 👍

  • 4/5 Ann O. 1 year ago on Google
    We stayed in the comfort double room with street view, it was comfortable, spacious, clean, and quiet. The air conditioning worked great. The staff was friendly, professional, and extremely helpful with recommendations. The location was perfect for us. We could walk to a lot of sights or jump on the tram. There were lots of wonderful restaurants within a 5-10 minutes walk.
    1 person found this review helpful 👍

  • 5/5 Peri G. 1 year ago on Google
    The room was fantastic, it even has an American outlet in the bathroom which was helpful to have. I also can not say enough good things about how helpful and friendly all the amazing staff were especially Nadia at the front desk. Hotel restaurant Elevador- Ate there for breakfast 3 times. Good variety of food, eggs, bacon, fruit, and pastries. Olga in the restaurant was always friendly and welcoming.

  • 5/5 Hannah R. 2 years ago on Google
    We loved our 2 night stay at the Hotel Santa Justa and we would definitely recommend to friends, family and we would stay again. The hotel itself is in a fantastic location, a short walk to restaurants, shopping areas and the main squares. Our room and the other parts of the hotel we were in was spotlessly clean. The bed was comfortable and we slept really well. Our room faced a very busy street but we could not hear a thing once the windows were closed. We stayed here for 2 nights as part of our honeymoon and the staff left us a really lovely note in our room and gifted us with Porto and treats. The breakfast was very good, a great selection to choose from and very fresh food. We didn’t get a chance to eat at the restaurant for lunch or dinner which we regret because the food looked very good and was very reasonably priced.

  • 5/5 Rebeca F. 2 years ago on Google
    My stay at Hotel Santa Justa was perfect. Everything was cleaned and organised, excellent breakfast and very friendly and helpful staff. Keep in mind that the hotel is located on a very touristic street, if you are bothered with this it can be a problem. For us it was not a problem as we wanted a very central accommodation where we could do everything on foot. I recommend the hotel and I would stay there again.

  • 4/5 Sue J. 4 months ago on Google
    The location was in the middle of everything, yet the hotel room was so quiet. Great soundproofing walls and windows! We liked everything about our hotel except the wifi. It was horrible! We had no wifi connection most of the time.

  • 4/5 Ralf T. K. 2 years ago on Google
    Nice and quiet! Very accommodating staff. Recommendable. I had probably the most impressive Mojito today!

  • 5/5 Matthew S. 6 months ago on Google
    Amazing hotel. Location is great. Staff is super friendly, communicative and engaging. What set my experience apart were the details during the stay (the tokens, handwritten thank you's, etc.). I felt truly welcomed and valued as a guest here at this hotel every day, and that doesn't always happen in The States or abroad, so I felt compelled to share my experience. Definitely recommend staying here whenever you are in town.

  • 5/5 Bimmy 9 months ago on Google
    The entire experience at the hotel was amazing. So far beyond expectations. Nothing was too much trouble for the wonderful staff in both the hotel and restaurant. Staff were exceedingly generous with their time and their advice and experience. The rooms were very clean and functional and the hotel location could not be better for a city stay. I would recommend the place without any caveat and certainly look forward to staying there again in the future.

  • 5/5 noam n. 7 months ago on Google
    Really nice hotel with an amazing staff that did above and beyond for us during our stay. They were super attentive and friendly (especially Nadia) and I can't recommend this hotel enough. The breakfast is very good and the water pressure in the shower is superb. The only thing that can annoy a little is the noise from the street if you like to sleep with open windows (the noise isolation with closed windows is fantastic) We shall definitely come again to this hotel.

  • 5/5 Sam W. 2 years ago on Google
    This place was awesome! Can’t say enough nice things about it. Location couldn’t be better - footsteps away from restaurants, bars, shops, transit. The rooms were updated, clean, and comfortable. The staff was SUPER accommodating, and bent over backwards to help us with anything we needed. Stayed here with my family and the adjoining room setup worked out brilliantly. Would totally stay here again, and highly recommend this place to anyone headed to Lisbon.

  • 5/5 Victoria A. 8 months ago on Google
    We had the most amazing stay at this wonderful hotel! The staff was so welcoming and hospitable, and super sweet with our kids. Our room was spacious and very clean. Breakfast was a large spread with something for everyone, even our children who are picky eaters. Lastly, the location is wonderful with so much to do and see right downstairs. Anyone who stays at this hotel will not be disappointed!

  • 5/5 Alina M. 6 months ago on Google
    Great location, hotel, rooms, services and staff. Very careful to the small details. Having a central location was a plus as we could move around easily. Good restaurants close by and a wonderful area for taking an evening stroll while enjoying the atmosphere. Will definitely return if given the opportunity. Thank you Santa Justa Hotel and staff for making our holiday great.

  • 5/5 J C. 7 months ago on Google
    King size beds!!! Chose this hotel for location and room and bed size compared to others in the area. Our family of four came off a cruise ship with tiny rooms and beds and wanted space for the two days we enjoyed the city. We had a deluxe room with sofa and regular comfort room both with city view. We were on the 4th floor and had a little balcony we could stand on to see the street below. Location was perfect and accessible to so much. Staff was kind and attentive. Wine and treats were a nice touch. We didn’t use the restaurant but compared to others in the street it was very polished / classy feeling. Not the crazy / loud rush elsewhere. Kind of an oasis from that scene. They had a fabulous duo in the restaurant Friday night playing music which was great to enjoy. It was worth the little bit extra to have larger beds and rooms for sure.

  • 4/5 Larisa S. 1 year ago on Google
    Absolutely beautiful hotel! Very convenient room, bathroom. All you need is in place! I didn't put 5 stars, because the view from balcony horrible.... Must be done something... We happy with stay , location is perfect!

  • 5/5 David G. 1 year ago on Google
    Highly recommend! My wife and I stayed here for 4 days and from the time we checked in everything went amazing! Nadia helped get our bags up to the room and spent some time going over a map of the city and giving us recommendations on where to visit and restaurants to eat at. The whole staff was very helpful and always checked in to make sure everything was satisfactory. Our room was awesome! Super tall ceiling and comfortable bed. Nice large bathroom with huge shower. Location is perfect! Walking distance to so many things. Taxis and buses right outside as well. We ate breakfast at the hotel as well. Tons of options and you have to meet Olga! She was always smiling and very pleasant and helpful. She continued to quiz me on my Portuguese as well. Overall, I highly recommend this hotel and cant thank everyone enough for the excellent service! Special thanks again to Nadia, Nadya and of course Olga! Obrigada!!!

  • 5/5 Donna F. 1 year ago on Google
    The staff makes this hotel a true 5 star (wish I could give it more!)! Stayed here for 15 days and can't believe the service, treated us like family and made our 28th anniversary the most memorable ever! Rooms are spacious, clean & modern. Beds so comfortable, bathrooms large with great shower. The best part is definitely the staff who make it it unforgettable. Special thanks to Mariana for making this a trip of a lifetime! Will definitely stay here again and highly recommend! In the heart of everything!!

  • 5/5 Alicia H. 1 year ago on Google
    From the moment we arrived at the hotel, the staff was extremely accommodating and friendly. Anytime we had questions or needed a reservation, the staff was beyond helpful. We stayed a little over a week and could not have been happier with our decision to book here. Our room was cleaned spotless every day and the location could not have been better. Highly, highly recommend if you are staying in Lisbon!

  • 5/5 John M. 2 years ago on Google
    We stayed here 2 days. It was a very nice experience. They have a restaurant that also has alcohol. The staff was very courteous. They did a really nice job of keeping their facility clean as well as our room. It's very conveniently located right in the prominent tourist areas. They had very good covid procedures. Our room was comfortable and had a prox card key. Had a fantastic shower area where it had a huge rain shower head on the ceiling. I've attached a whole bunch of photos of our specific room and looking out the window.

  • 5/5 Andrew R. 1 year ago on Google
    Rooms are decent. Good standard, clean. Plain and inoffensive. Service and staff were excellent - very helpful, will direct you to places, give you recommendations, make bookings for you... Really friendly. Location is as good as it gets, really. Excellent hotel. Would definitely recommend.

  • 5/5 Chriss M. 1 year ago on Google
    We stay here every time we are in Lisbon. Location and service are amazing. We upgraded to an attic room on the 5th floor in the new section this time, which I do not recommend. While the room looked cozy and interesting, and the view from the balcony was fun (we enjoyed having our coffee there), the ceiling is very low and funky and we found it uncomfortable-- kept having to duck and bumped our heads more than once. Also, it was hard to regulate the temperature and was very hot. I was disappointed that I paid extra to stay there when the regular rooms are just fine. I can't say enough about the staff. They went above and beyond to help us schedule Covid tests (required to enter the US)-- at the hotel! They also booked a Fado dinner performance that I was not able to complete myself online. They were friendly and accommodating every way. I don't reserve breakfast at the hotel because I'm crazy about all the wonderful pastry/coffee shops just steps away. We will stay here again next time we are lucky enough to return to Lisbon.

  • 5/5 evelyn l. 1 year ago on Google
    The hotel is very cute and the location is excellent. It is walking distance of many landmarks site of Lisbon (Lisbon is amazing). The staff is very nice and helpful. They have great and complete breakfast. The rooms are very clean and comfortable. When u go ask for the corner room ;)

  • 5/5 Anne C. 1 year ago on Google
    Fantastic location. We stayed in one of the attic rooms and while it had a sloping Ceiling it had lots of space to put your luggage and spread out. We also had two balconies. One of them looked out at Santa Justa Elevator. We stayed for five nights and it was the perfect place. If we return to Lisbon this is where will stay.

  • 5/5 TooToo H. 1 year ago on Google
    Stayed one night at the suite 105. Has three balconies all face the street. It’s nice to sit on the floor and people watch. The photo shows the balconies with us behind the glass door. Amazingly once the doors are shut it’s very quiet even tho tons of ppl dinning and walking pass. The room is good size and decor is nice. Staff is very friendly. Location is super convenient. Do recommend.

  • 4/5 Nina G. 1 year ago on Google
    Stayed here with my mum and goddaughter for 3 nights, overall we had a pretty pleasant experience. The staff was really friendly and attentive, special mention to Miloca from the restaurant that was honestly the kindest most nice waitress / person all around. The rooms were super clean and the location is great, our only problem is that our room 605 was a bit too loud as it was located just opposite to the staff room. Other than that, would definitely recommend and would come here again!

  • 5/5 aristotelis c. 2 years ago on Google
    The location couldn't be better. The room was excellent and the people working there soooo polite and happy. I loved the place.


Call +351 21 049 9000 Open on Google Maps

Amenities


  • Hotel
    • ✓ Free Wi-Fi
    • ✓ Paid breakfast
    • ✓ Paid parking
    • ✓ Accessible
    • ✓ Air-conditioned
    • ✓ Laundry service
    • ✓ Room service
    • ✓ Kid-friendly
    • ✓ Restaurant
    • ✓ Airport shuttle
    • ✓ Bar
    • ✓ Smoke-free
    • ✗ Pool
    • ✗ Business center
    • ✗ Pet-friendly
    • ✗ Fitness center

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