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In Belém Hostel image

In Belém Hostel

Hostel

Laid-back hostel featuring a funky bar, plus complimentary Wi-Fi & a common kitchen. People often mention hostel, rooms, booking, room, stayed, breakfast, staff,


Address

R. da Junqueira 300 1, 1300-215 Lisboa, Portugal

Contact

+351 21 809 3563

Rating on Google Maps

3.80 (90 reviews)

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Working Hours

Permanently closed.

Featured Reviews


Frequently mentioned in reviews: hostel (16) rooms (8) booking (8) room (7) stayed (6) breakfast (6) staff (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Enrico 6 years ago on Google • 58 reviews
    This was my only bad experience with an hostel in my life. The photos online are COMPLETELY different from the reality. I stayed in the big room with singles beds on the first floor. It was full of dust, little peaces of plastic and some peace of tissues. Furthermore the height of the room was not regular, so I have to walk bent over my back. If you stay in these beds you can not even read a book 'cause there's no space to sit in your bed. My locker was an old wood case with a little padlock that was COMPLETELY UNUSEFUL because it passes through the hole of the door, so anyone can open your door even if it's "locked". The lady was pretty welcoming and kind, but when I discovered that the bathroom was absolutely tiny, with saloon-style doors for one toilet (so you can give a big hi five to everyone who is passing while you are in) and the other toilet has no possibility to lock the door, and a beautiful hole in it. You have your feet literally coming out from the bottom of this door while you are sitting down on the toilet. The top were the three also super-small shower facing the toilets. After a few seconds of hot water, it become cold, and you cannot do anything to have it again. I tried two times all the three showers but nothing seems to work. When they tried the morning after they seems to work again. I tried to explain the situation and my disappointment but the girl went away and her brother didn't want to recognise anything. So the only thing that I could do was leave LOSING ALL THE MONEY THAT I PAID except for 5€ of the city tax. He answered me that he stayed in other hostels too, and when he was disappointed about the accommodation he lost his money. So I lost mine. Never again in this place. Thank you for your comprehension guys, really hope you are enjoying my money!
    3 people found this review helpful 👍

  • 1/5 María A. 5 years ago on Google • 229 reviews
    Avoid this hostel at all costs! Bed bugs, dirt in the rooms, super tiny toilets, noisy mattress, spiderwebs in the room, very small breakfast... The photos may look nice but reality is different. Seriously go to a different place.
    1 person found this review helpful 👍

  • 3/5 Simone C. 5 years ago on Google • 84 reviews
    Small cozy rooms, nice helpful staff, good location outside Lisbon but well connected to the center (20minute tram/bus ride). Breakfast is very basic and cleanliness of rooms and (especially!) bathrooms leaves much to be desired.
    1 person found this review helpful 👍

  • 1/5 Marcel G. 5 years ago on Google • 28 reviews
    Pretty dirty and very loud! Shared bathroom with toilets for hobbits and showers for very thin people. The staff at the hostel were probably quite friendly, but this accommodation is more for first-year students who don't have high expectations of accommodation.
    1 person found this review helpful 👍

  • 5/5 Catarina A. R. 7 years ago on Google • 167 reviews
    Amazing atmosphere, youthful environment, very calm and laidback, you certainly feel at home here. Recently open (may 7th 2016), they know how to overcome any issue efficiently and calmly. The hostel manager, Raquel, is amazing. Gives the best tips and always helps you out. And sometimes, a great homemade shot ;) the rest of the staff is also impressive, and I can't stop but mention Raquel's mom, Ana. The kindest woman alive. She'll treat you like her own child, and take you under her wing. It's certainly a place where the welcoming you receive is like being welcomed home by your family.

  • 2/5 Dimitri L. 5 years ago on Google • 13 reviews
    The staff was nice and welcoming but overall the experience was pretty poor... I've stayed in numerous hostels but had rarely been so disappointed. > a single power outlet in the (double) room > toilets and showers don't have locks & couldn't be smaller > rooms are very small (triple bunk beds, no room to circulate) > hot water issues > very thin walls > very basic breakfast (no tea :'(...) > serious dust bunnies under the bed It's in Belem which is a touristy neighbourhood, but a bit far from the centre, we thought it wasn't the best location. We stayed elsewhere afterwards, close to Alameda, which made everything easier thanks to the metro (more reliable than buses). It was cheaper, more spacious and better equipped, so I'd recommend doing something like that instead :)
    1 person found this review helpful 👍

  • 4/5 Frederico Fortuna P. 7 years ago on Google • 59 reviews
    Very cozy, Moroccan-themed, hostel with ease of access to the city; very practical for those who want to further explore the Belém area and associated attractions, all within walking distance. The private twin rooms and access to the communal kitchen are a guarantee of a relaxed and practical stay.

  • 5/5 Ria 6 years ago on Google • 46 reviews
    - beautiful decor - loving employees - good location! (Not extremely central, but good area, bus to the center €1.85 - delicious breakfast (coffee, bread/rolls, cakes/cookies, sausage and cheese, cornflakes, nothing vegan) ❗ - not suitable for overweight people (super narrow toilet cubicles!)

  • 1/5 Fatima C. 6 years ago on Google • 21 reviews
    Horrible place to book a stay. In my case I had to find another place in the middle of the night. I had this hostel booked through Expedia for more than a month and I arrived in the night about 30mim before the reception closes and no one was there. Tried to call all the phone numbers and no one answered. Next day went there to see what's happening and if I still have my room and there was no one again. Just after a lot of knocking at the door and ringing at the bell it came a girl that said to me that the hostel is closed for repairs and the only thing that she did was to apologise and say to me to find other hostels that they are plenty of them in that area. She was also saying that I should of received an email of cancelation but I never received anything, otherwise I would of book something else. Had to call Expedia to solve the problem and they also tried to call the hostel and no one answered as well so they didn't cope with anyone. I don't recommend this place as you can also be "the lucky one".

  • 4/5 Cara Catherine H. 5 years ago on Google • 7 reviews
    Really great and inexpensive hostel! Nice breakfast included and lovely decor and lounge areas. A bit small and narrow, and the bathrooms are not great, but really lovely bedrooms!

  • 5/5 Nadine 6 years ago on Google
    I really appreciate this hostel. It s very familiar and you are always happy when you coming here after being out the whole day. The breakfast is nice, too.

  • 4/5 david h. 4 years ago on Google
    We stayed in this hostel for 1 night. It was ok for the price. The room was clean and the morning breakfast was acceptable.

  • 5/5 Eduardo L. 5 years ago on Google
    Loved it! The staff is amazing,very friendly and always hepfull. The rooms are very well decorated and the terrace is amazing. Loved my stay there and I will come back.

  • 1/5 keisankki 5 years ago on Google
    Arrived at hostel to find our booking was cancelled by the hostel. We booked 3 months in advance and confirmed our booking 6 days before check in. On arrival the manager says our booking was cancelled a month ago due to it being fully booked and that she tried everything to contact us. So now we are in Lisbon having paid for taxi to get to the hostel and have to find another one for 3 nights. We did and it was the worst iv ever been in. There was about 3 other beds booked when we made the booking and if it was fully booked it wouldn't have taken 2 months to cancel or contact us. I've had no calls, texts or emails from her or the hostel world site, which, on their title page, absolutely guarantees your booking once confirmed. As I have confirmation, 6 days before our check in date, it's hard to believe her claim that it was cancelled a month in advance. Also if that was the case then why does it say on our booking that the 7 day deposit refund period has expired. She said our deposit was refunded which it wasn't. I got it back when we returned 2weeks later. If i didn't go back they wouldn't have refunded it. No apology or any kind of sympathy,just repeat of "we tried everything to contact you". Dishonest cocky and uncaring. How a booking that you have paid deposit and received confirmation for can be cancelled with no automatic refund is beyond me. This is my first bad review of anything. It really made us feel pretty bad on the first day of our holiday and left me with the deposit refund always on the back of my mind throughout the holiday. Be careful of this hostel and hostelworld website everyone.

  • 2/5 Alastair S. 5 years ago on Google • 6 reviews
    Booked to stay here for 5 nights on 3 occasions. We arrived to discover they had cancelled the first booking without informing us, despite attempting to convince us they had. Having to call around and find new accommodation at 10pm put a real dampener on our holiday. Very narrow corridors gave the place a claustrophobic feel, as did the tiny, restricted bathroom: very hard to move around in. Dorm rooms are also tiny, and composed of triple bunks with the noisiest metal bed frames ever: impossible to even move position without making loads of noise. Why can't hostels oil their bunk bed frames or just buy decent wooden ones?! Kitchen a complete joke but lounge decent as is outdoor terrace area. Avoid if you like space, want to make a simple meal or are over 6ft as you'll struggle to use the toilet.

  • 5/5 Nicole L. 4 years ago on Google
    We stayed for 3 nights and it was great! It didn’t seem to have any problem with insects like I read on a comment. The rooms were clean and the location was close to city center. The staff was very nice and helpful.

  • 5/5 Pedro L. 6 years ago on Google • 6 reviews
    This Hostel is AWESOME, I felt like if I was in my home. The energy, the staffs, Catarina a very beautiful and kind lady in the reception, the owners Raquel and Ana.. So kind, Raquel always smiling and is contagiant, and Ana, her mother.. Like a mom for everywone. I'm in love with this place <3


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