1/5 Odette A. 1 year ago on Google • 6 reviews
I
went
to
this
shop
to
buy
some
capsules
for
my
machine.
I
waited
15
minutes
just
to
be
told
that
I
should
have
taken
a
number.
There
is
no
clear
indication
when
entering
the
shop
that
you
need
to
take
a
number.
The
machine
is
hidden
to
one
side
and
there
is
no
sign.
The
staff
were
totally
inflexible
and
decided
to
ignore
the
fact
that
I
had
evidently
been
waiting
at
the
counter
in
front
of
their
faces
for
over
15
minutes
as
they
chatted
and
socialised
with
other
customers.
They
said
I
needed
to
take
a
number
and
wait
again.
They
took
instead
the
following
customer
who
was
very
u
decided
about
which
machine
to
buy.
After
another
10
minutes
I
was
very
upset.
Finally
the
other
saleswoman
finished
dealing
with
some
“drama”
of
a
customer
which
has
lasted
the
full
25
minutes
I
was
there.
I
told
her
I
was
upset
about
this
whole
experience.
Instead
of
apologising
she
went
stony
faced
and
was
curt
and
extremely
disrespectful
in
her
attitude
to
me.
She
totally
ignored
by
discontent
until
the
moment
I
told
her
I
was
going
to
leave
a
bad
review
then
suddenly
she
was
explaining
and
apologising.
Horrible
staff
and
just
made
me
happy
I
usually
order
my
capsules
online.
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