Kais Restaurante Bar image

Kais Restaurante Bar

Restaurant Bar

Riverside warehouse housing contemporary restaurant with a modern Portuguese menu rich in seafood. People often mention restaurant, service, table, good, experience, evening, wine, enjoy, staff, great,


Address

Cais da Viscondessa, 1200-109 Lisboa, Portugal

Website

www.grupo-k.pt

Contact

+351 961 312 734

Price rating

$$$ $

Rating on Google Maps

4.30 (1.7K reviews)

Open on Google Maps

Working Hours

  • Sunday: Closed
  • Monday: Closed
  • Tuesday: 7:30 PM to 12 AM
  • Wednesday: 7:30 PM to 12 AM
  • Thursday: 7:30 PM to 1 AM
  • Friday: 7:30 PM to 2 AM
  • Saturday: 7:30 PM to 2 AM

Featured Reviews


Frequently mentioned in reviews: restaurant (16) service (16) table (8) good (8) experience (8) evening (7) wine (7) enjoy (6) staff (6) great (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Cori Lynn D. 10 months ago on Google
    If you enjoy waiting 4 hours for your sub par food, enjoy serving yourself water because no one comes to the table to do so for hours, enjoy getting your meals messed up, and enjoy being fully charged after being screwed with the entire evening … definitely come here. Happy birthday Angela.
    5 people found this review helpful 👍

  • 1/5 martinio_123 1 year ago on Google • 3 reviews
    We have waited 1,5 hours before the food came after asking. When the food arrived it was a cold well done steak. In total we’ve been in the restaurant for 2 hours and we have only got 1 wine per person because the waiters didn’t even came to the table. They also left the dirty wine glasses on the table even tho we didn’t use it. Also the empty plates and bread basket was left on the table for the whole evening. The location is beautiful but because of the service I wouldn’t recommend it.
    4 people found this review helpful 👍

  • 2/5 Bertuğ B. 1 year ago on Google • 183 reviews
    Average food, definitely wanted to get some pizza from that place across this restaurant on the way back. Our dinner came way later than our entrees like 45-50 mins I’d say. And the octopus that did come was drenched in oil - unintentionally so it seems. Overpriced for the taste and presentation they bring to the table. And also the service could have been better I honestly don’t have any positive notes from the evening. Nice setting though, it would be better for a big party. Gets more crowded after 21. It was way too cold though I felt like I should have kept my jacket on.
    2 people found this review helpful 👍

  • 5/5 Sanaz N. 1 year ago on Google • 483 reviews
    Good location infront River tejo, with a plenty space for parking. Beautiful environment with unique design. Good quality food, very good service, very nice and welcoming staff. Its a good restaurant for romantic, work, family, big group, and soli meals. Good value for money! The only issue I can recognise is that I could not find wheelchair accessible entrance.

  • 5/5 Maksym P. 1 year ago on Google • 109 reviews
    Cozy restaurant with plenty of free space and lovely interior. The food and vine variety is quite small, however the filet mignon with fries is very nice and I absolutely loved the serving sauce and spinach paste.
    1 person found this review helpful 👍

  • 5/5 Master M. 4 years ago on Google • 102 reviews
    One of my all time favorite place to eat. Great food and very nice environment to enjoy. Just by the river so great view. A three course meal with bottle of wine will roughly 150-200 depending on the choice of dishes.
    1 person found this review helpful 👍

  • 1/5 Antti P. 1 year ago on Google
    the appetizer was good. the main course was not what was ordered the steaks were the wrong kind. it took a very long time for the drinks to come. one of our party did not get a main course at all. great place but the service and main course ruined the whole day
    1 person found this review helpful 👍

  • 1/5 Tolga S. 1 year ago on Google
    The place was extremely hot. They did not cool it down and they did not let us go to terrace because there was a private party. We were forced to eat in 30 degrees and not offered any solution to reduce the temperature.
    1 person found this review helpful 👍

  • 4/5 H H. 9 months ago on Google • 194 reviews
    I recently attended a corporate event at Kais Restaurant Bar and was impressed by the authentic and rustic decor of the restaurant. The wooden accents and overall design of the space created a warm and inviting atmosphere that made it a perfect spot for a group gathering. However, while the chairs were in keeping with the overall aesthetic of the restaurant, I found them to be a bit uncomfortable due to their straight backs. Despite this minor drawback, the food was delicious and the service was excellent, making for an overall enjoyable evening. I would highly recommend Kais Restaurant Bar for anyone looking for a unique and authentic dining experience in Lisbon.

  • 5/5 mkacar 8 months ago on Google • 74 reviews
    I recently had the opportunity to dine at a restaurant and wanted to share my review. The overall experience was excellent, with several aspects that stood out.The service was top-notch. The staff was attentive, friendly, and knowledgeable about the menu. They were prompt in taking orders, and the food was served in a timely manner. The servers were also accommodating to special requests and provided helpful recommendations when needed. The overall dining experience was made even more enjoyable by the attentive and professional service. Highly recommend!

  • 1/5 Marshall M. 1 month ago on Google • 53 reviews New
    The atmosphere is great, BUT I ordered a burger well done and they brought me a rare one. It was still bloody which is a no go for me since it's ground meat. They brought me a new one (not until after my partner was done eating so that sucked). THEN I bit into my burger to find the server put through the wrong burger because this one had lobster on it, which I absolutely hate and literally threw up in the bathroom. At this point the trust was completely broken and I actually left with our having anything. The supervisor wanted to help but like I said at this point I wasn't going to trust them again. I'd stay away from this place.

  • 5/5 Mara 7 months ago on Google • 31 reviews
    An ideal place for a romantic dinner, wonderful restaurant, it looks like a museum. Food is really great, whatever you try you won't go wrong, waiter helped us choose. The shrimps in the sauce were full of flavor, everything was delicious, for dessert I recommend the sorbet.

  • 3/5 VR 1 year ago on Google • 31 reviews
    Sehr schöne Location!! Das Essen war größtenteils gut zubereitet, nur die guacamole war nicht als solche zu erkennen. Eher eine Mayonnaise… Der Service war leider eher schlecht da falsche Sachen gebracht wurden und die Kommunikation missverständlich war. Eigentlich schade weil das Restaurant von innen und außen sehr gehoben und fast schon luxuriös wirkt!

  • 2/5 Boris P. 6 months ago on Google • 19 reviews
    Kais is a wonderous place to have a meal. That being said, there were many issues. 1. We were sat in the night club area rather than the main restaurant. We could not even see our food next to the lights. 2. The hostess was not impressed by us and scoffed at us on our way in. 3. The staff was pushy rushing our orders. 4. The food was passable. Amazing risotto, but the toughest veal I've ever had. We asked for medium rare and with the butter knife provided we couldn't even cut it. 5. The food runner took a plate with 1/4 of our food left on it without asking. 6. We were served a bill with items we did not order. This was corrected eventually. Overall I expected much more in terms of service, professionalism, and food quality. Again, beautiful to look at but that is not enough for me or my partner

  • 3/5 Rita R. 3 weeks ago on Google • 8 reviews New
    Loved the space and decor. The service was quite good considering the size of the restaurant area. The food was poor in flavour and cold, which is something that does not surprise in a big surface restaurant.

  • 5/5 Wolfgang K. 1 year ago on Google
    This place would give a lot as space for a company celebration or a wedding party. We have only been a small group of about 40 people and service and servings have been exquisite. There would be even a dance floor. Good Party place.

  • 5/5 Jasmin S. 4 years ago on Google
    Super cool location in front of the tejo. Bit more expensive but really good service. Had the catch of the day in salt for 2 pers. (seabass). It was really special to get see how your food is burning while coming to your table!! Amazing!

  • 3/5 Vicky L. 1 year ago on Google
    I've been here twice thus far. The service is hit or miss.. Other than that it is Definitely worth checking out especially for the atmosphere

  • 3/5 Ace O. 1 year ago on Google
    The place has a good location and the interior is nice. Unfortunately, this was the only positive part about the evening. We where 3 persons and had 4 starters and 3 main courses. Generally, the menu was not very big. Only little choice and nothing special. So we had the salmon caspacio, shrimps, picapau and some egg dish. All ok, not great but ok. Then we had entrecote, the burger and filet mignon. The meat was good. French fries where lame, even when they tried to resemble to belgian fries, they had nearly no taste. The burger had some foiegras included, not bad but quite fat. Every heartbeat felt intense... The patties where cold and dry. We had also a bottle of wine, one of the more expensive. It was good. However the service had no idea about wine or any recommendations. And this leads to the worst part of the restaurant - the service. You might be used to it in Portugal, but the service in this place was indeed one of the worst I ever had. It started right away with the receptionist girl, beautiful, bronzed but arrogant and distracted. I needed to repeat my name three times which has 7 letters and is italian... The first waiter was kind but new, so I can forgive that. But the manager who brought the wine was terrible. Rude and he stepped way to close to our faces while serving, he did not smell like freshly showered. Also the serving took a very long time, we spent three hours in this place and had to wait for the food at least 50 minutes. Finally we tried to order a coke and a coke zero. After 25 Minutes of waiting and three different waiters called, I called the receptionist Girl by phone and got her to get the order. She was not amused. We got two normal cokes instead of the zero..... 240 euro is not cheap for Portugal for 3 people. 100 euro was the wine. For this you could expect more. Quite a shame, I really liked the design....

  • 1/5 Eray S. 1 year ago on Google
    The place is incredible, however it’s managed so poorly, you cannot believe it. It was booked for a private corporate event, therefore we couldn’t enjoy the terrace, and the service was slow. Why do you take outside reservations if you are fully booked by Corporate events?? Secondly, it was 40 celcius degrees inside, the place doesnt have any AC or even vantilators.

  • 1/5 Frederik T. 8 months ago on Google
    Terrible Experience at "Kai's Restaurant I recently had the unfortunate experience of dining at "Kai's Restaurant," and I must say that it was nothing short of dreadful. From the moment I entered, the overall tone of the evening was marred by a series of disappointments that left a sour taste in my mouth. First and foremost, the attitude of the staff was shockingly rude and disrespectful. Their flippant behavior made it clear that customer satisfaction was not a priority for them. Not only did they lack basic courtesy, but their indifference towards our concerns was particularly disheartening. To compound the issue, our orders were consistently mishandled throughout the evening. It seemed as though the concept of accuracy was foreign to the kitchen staff. Our dishes arrived late, some were completely incorrect, and others were missing essential components. The whole experience felt chaotic and unorganized. To make matters worse, the quality of the food was utterly abysmal. The meat, which should have been the highlight of the meal, was inedible. It was overcooked, tough, and had a strange, unpleasant taste. It was apparent that little care had been taken in the preparation and execution of the dishes, resulting in a complete letdown. Overall, my visit to "Kai's Restaurant" was a terrible experience. The combination of flippant staff, consistently wrong orders, and inedible meat showcased a blatant disregard for quality and customer satisfaction. I would strongly advise others to avoid this establishment and seek out a dining experience that values its patrons and takes pride in delivering a memorable meal.

  • 5/5 Vins B. 1 year ago on Google
    Been there on Tuesday night, the large room with the chandeliers was not open so we missed the beautiful scenary I've seen in the pics. The rest of the restaurant was beautiful decorated as well, great atmosphere, food was absolutely delicious! Great experience, definitely recommended

  • 1/5 Maria G. 4 months ago on Google • 2 reviews
    I booked a table for 15 people for a corporate event in our company. An important condition was that everyone should sit together, for this reason we chose this restaurant. But when we arrived, it turned out that they had prepared 2 separate tables nearby for us. This, of course, did not suit us, but the manager insisted that they have such a rule and they cannot seat more than 10 people at one table. Even if this is so, they should have warned about this in advance and we would have chosen another restaurant. We are very disappointed, the manager did not even try to help us and was very unpleasant. I do not recommend this restaurant as they can let you down at a crucial moment.
    3 people found this review helpful 👍


Call +351 961 312 734 Open on Google Maps

Amenities


  • Parking
    • ✓️ Free parking lot
    • ✓️ Plenty of parking
  • Payments
    • ✓️ Credit cards
  • Offerings
    • ✓️ Beer
    • ✓️ Wine
    • ✓️ Coffee
    • ✓️ Alcohol
    • ✓️ Cocktails
    • ✓️ Hard liquor
    • ✓️ Small plates
    • ✓️ Late-night food
    • ✓️ Vegetarian options
  • Accessibility
    • ✓️ Wheelchair accessible seating
    • ✗ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible restroom
    • ✓️ Wheelchair accessible parking lot
  • Dining options
    • ✓️ Lunch
    • ✓️ Dinner
    • ✓️ Dessert
    • ✓️ Seating
  • Service options
    • ✓️ Dine-in
    • ✗ Takeout
    • ✗ Delivery
    • ✓️ Outdoor seating

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