3/5 Alice M. 1 year ago on Google
I’ve
been
to
Loco
for
a
dinner
and
the
food
was
amazing,
as
everyone
can
expect
from
a
Michelin
star
restaurant.
Unfortunately
there
were
a
few
things
I
didn’t
like
at
all:
first
of
all,
the
waiter
explicitly
asked
us
to
pay
more
for
the
service
(in
a
country
where
the
service
should
be
included,
and
anyway
if
I
want
to
pay
more
for
the
service,
I’ll
do,
but
it’s
rude
to
ask).
Then,
we
felt
somehow
forced
to
add
10%
more
on
our
bill
for
the
service
and
she
added
instead
26%
more
(we
paid
by
card,
so
we
didn’t
really
checked
if
she
added
the
right
percentage
when
we
paid,
but
we
realised
it
when
she
gave
us
the
receipt).
They
put
us
in
un
uncomfortable
situation
to
ask
why
this
happened
and
after
a
few
minutes
of
waiting
they
came
back
by
returning
us
the
difference
in
order
to
make
us
paying
anyway
10%
more.
I
felt
this
twice
rude,
because
it
was
a
big
mistake
from
their
side
and
I
assumed
they
refunded
us
the
entire
service
cost,
including
that
10%.
The
situation
was
even
more
absurd
when
they
brought
us
two
jackets
that
were
not
ours,
with
extreme
confidence.
I’m
not
usually
a
picky
person,
but
if
I
go
to
a
Michelin
star
restaurant
I
can’t
tolerate
these
mistakes,
especially
if
I
end
up
paying
even
10%
more
for
the
service.
Besides
this,
there
was
a
strong
smell
of
smoke
that
covered
the
smell
of
the
food
(I
don’t
think
this
was
intentional,
because
it
was
extremely
strong)
and,
when
the
chefs/waiters
explained
us
the
food
ingredients,
we
could
barely
hear
them,
due
to
the
location
acoustic.
I
give
3
stars
because
the
food
was
top
quality,
but
it
would
have
been
1
without
considering
the
food.
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